Ford Escape Complaints (2005)

1,584 consumer complaints on file.

#10123709May 31, 2005
UNKNOWN OR OTHER
RUBBER PEGS ARE FALLING OFF THE INSIDE REAR HATCH DOOR OF OUR 2005 FORD ESCAPE XLS 4-DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122266May 26, 2005
AIR BAGS:FRONTAL
ODI# 10122211 1) 2005 FORD ESCAPE 4X4: PASSENGER SIDE FRONT AIRBAG WILL NOT ENABLE (INFLATE) WITH ADULT SIZE PERSON (WIFE 120 LBS, 5 FEET 3 INCH'S TALL) IN SEAT. 2) DEACTIVATED (DISABLED) FRONT AIR BAG CAN RESULT IN SERIOUS INJURY / DEATH TO PASSENGER. 3) FORD STATES: (CAL WORTHINGTON 1950 GAMBELL ST., ANCHORAGE AK 99501; CUSTOMER RELATION CENTER, DETROIT, PH 800-392-3673; AND DEARBORN MI ENGINEERS) THAT THE FRONT PASSENGER SIDE AIRBAG SENSOR THRESHOLD IS SET AT BETWEEN 110-120 LBS AND IS "WORKING PROPERLY" & THRESHOLD CAN NOT BE ADJUSTED & NO OPTION OR REPAIR ARE AVAILABLE. NOTE THIS WAS STATED IN WRITING & ON THE TELEPHONE FROM FORD. I BELIEVE FORD IS IN VIOLATION OF FEDERAL (REVISED/UN-REVISED) MOTOR VEHICLE SAFETY STANDARD (FMVSS) 208 PLEASE NOTE MAILING NHTSA ODI: PERSONAL LETTER, FORD SERVICE DENIAL LETTER, COPY P.125 FORD 2005 ESCAPE OWNERS GUIDE WITH AIRBAG INFORMATION CONTRADICTING LETTER& TELEPHONE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122211May 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
DT: NEW VEHICLE THAT HAS A WEIGHT SENSOR ON THE RIGHT FRONT PASSENGER SIDE AIR BAG. THIS ALLOWS THE AIR BAG TO BE ACTIVE OR DISABLED WITH THE WEIGHT OF A PERSON. THE SENSOR IS CALIBRATED BETWEEN 115-120 POUNDS. THEREFORE, IF THE PASSENGER WEIGHS LESS THAN 120 POUNDS THE AIR BAG IS DISABLED. SPOKE TO MANUFACTURER, AND THEY SPOKE TO ENGINEERS, WHO INDICATED THIS WAS A NORMAL CALIBRATION, AND COULD NOT BE CHANGED. *AK *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120715May 11, 2005
UNKNOWN OR OTHER
I BOUGHT A 2005 FORD ESCAPE ON JANUARY 22, 2005. I DROVE IT HOME AND NOTICED THAT IT HAD A VIBRATION (VERY NOTICABLE) AND IT HAD A NOISE IN THE REAR END. CALLED THE DEALER AND THEY SAID IT MUST BE THE NEW TIRES AND AFTER A FEW MILES IT WOULD GO AWAY. IT DID NOT GO AWAY. CALLED AGAIN AND THEY SAID BRING IT IN A WE WILL BALANCE THE TIRES. SO I DID AND IT STILL HAD THE VIBRATION AND NOISE. CALLED AGAIN AND THEY SAID IT MUST BE THE DIFFERENTIAL. BROUGHT IT BACK AND THE VIBRATION AND NOISE ARE STILL THERE. CALLED AGAIN AND THEY SID IT MUST BE A DAMPIER PROBLEM. BROUGHT IT BACK AND IT STILL IS DOING THE SAME THING. IT IS NOW ALMOST FOUR MONTHS LATER AND IT STILL HAS THE VIBRATION AND ROAR IN THE REAR AND I AM CONCERNED THAT THIS VIBRATION IS CAUSING DAMAGE TO THE CAR AND I WILL HAVE WORSE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121498May 2, 2005
VEHICLE SPEED CONTROL:CABLES
CONSUMER RECEIVED A RECALL NOTICE FOR THE ACCELERATOR CABLES ON 2005 FORD ESCAPE.*MR AS THE CONSUMER WAS ON HER WAY TO THE DEALER, SHE WAS NEARLY KILLED. THE VEHICLE WOULD NOT STOP EVEN WHEN THE CONSUMER HAD HER FOOT ON THE BRAKE. THE EMERGENCY BRAKE DID NOT RESPOND AS WELL. THE CONSUMER SHE BELIEVED SHE WAS CHARGED FOR OTHER THINGS THAT THE DEALER CLAIMED NEEDED TO BE TAKEN OF. THE DEALER PERFORMED A FUEL INJECTION SERVICE AND CHANGED THE FUEL AND AIR FILTERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118691April 29, 2005
AIR BAGS:FRONTAL
PASSENGER'S AIR BAG LIGHT STAYS ON WHEN ADULT OVER 100 LBS IS IN SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118020April 17, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE FRONT DRIVER SIDE SEAT IN MY 2005 FORD ESCAPE XLT IS LEANING AND POINTING TO LEFT. AFTER SPEAKING WITH THE DEALER, THEY SAID THAT FORD PURPOSELY MADE THE FOAM ON THE DRIVERS SIDE SEAT LESS DENSE THAN ON THE RIGHT SIDE FOR EASIER ACCESS AND EXIT OF THE VEHICLE. STILL THE SLIGHT TWISTING AND DEFECTION OF THE SEAT TO THE LEFT LEAVES ME FEELING LIKE IM IN A POOR DRIVING POSITION. THE SERVICE MANAGER ALSO STATED THAT HED BEEN TOLD BY FORD MOTOR COMPANY THAT THEY ARE AWARE OF THE ISSUE AND THAT THERE IS NOTHING THEY CAN DO AT THIS TIME, MAYBE A RECALL IN THE FUTURE BUT NOTHING RIGHT NOW. I CANT BE THE ONLY PERSON CONCERNED BY THE ODD SEATING POSITION AND THE FEELING OF DISTRACTION WHILE IM DRIVING, WHICH THEN BECOMES A SAFETY ISSUE IN MY EYES. JUST THOUGHT THIS WAS WORTH A MENTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118897April 15, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. CONSUMER RECEIVED A RECALL LETTER STATING THAT IT WAS INCLUDED IN THE RECALL. CONSUMER DROVE HOME AND PULLED INTO THE GARAGE WHEN ALL OF A SUDDEN THE LIFTGATE POPPED OPEN UNEXPECTEDLY, CAUSING IT TO BREAK. CONSUMER NOTIFIED MANUFACTURER, WHO WAS NOT WILLING TO RESOLVE THE PROBLEM. CONSUMER STATED THE THERE WERE NO PARTS AVAILABLE WHEN A PRIOR APPOINTMENT WAS SET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117830April 13, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
RECALL 04V60200 CONCERNING FMVSS 206 REAR LIFTGATE DOOR. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL NOTICE. DEALER URGED CONSUMER TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115349April 12, 2005
AIR BAGS:FRONTAL
WHILE CHANGING LANES AT APPROXIMATELY 65 MPH THE VEHICLE HIT A SHEET OF BLACK ICE. VEHICLE BEGAN TO SPIN OUT OF CONTROL AND HIT A GUARD RAIL HEAD ON. UPON IMPACT THE FRONT AIR BAGS FAILED TO DEPLOY. *AK THE VEHICLE SUSTAINED OVER $20,000.00 WORTH OF DAMAGE AND WAS DEEMED TOTALED. *BF *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116654April 9, 2005
ELECTRICAL SYSTEM
I HAVE A 2005 FORD ESCAPE. WHEN BRINGING THE CAR TO A STOP IN TRAFFIC IT SOMETIMES JUMPS AHEAD FOR SEVEARL FEET BEFORE I'M ABLE TO BRING IT TO A FULL STOP. I HAVE OWNED THE CAR FOR TEN MONTHS AND THIS HAS OCCURRED ON FIVE SEPARATE OCCASIONS. I HAVE HAD THE CAR INSPECTED BY THE LOCAL FORD DEALER ON SEVERAL DIFFERENT OCCASIONS. THEY HAVE TRIED BUT ARE UNABLE TO DETERMINE THE CAUSE. BELIEVE ME, IT HAS NOTHING TO DO WITH PUTTING THE FOOT ON THE WRONG PEDAL, ETC. ETC. AT THIS POINT I'M UNABLE TO DETERMINE WHETHER THE PROBLEM RESULTS FROM ACCELERATION FROM THE MOTOR OR SLIPPAGE IN THE BRAKING SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117496April 6, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE ACCELERATED CONSTANTLY. IN ORDER TO STOP THE VEHICLE CONSUMER APPLIED THE BRAKES VERY HARD, BUT THE ENGINE CONTINUED TO REV AT HIGH RPMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116254April 2, 2005
SUSPENSION:FRONT
BOUGHT A 2005 FORD ESCAPE LIMITED 11,312 MILES AGO. HAVE HAD THE CAR INTO THE DEALER SIX TIMES BECAUSE IT KEEPS PULLING TO THE LEFT (INTO ONCOMING TRAFFIC). THEY HAVE ALIGNED, OVER ALIGNED AND REPLACED THE TIRES. TO THIS DAY, IT STILL PULLS TO THE LEFT. SINCE IT PULLS TO THE LEFT, A "HEAD-ON COLLISON" IS BOUND TO HAPPEN. THE FORD DEALER, MAC HAIK, DOESN'T SEEM TO CARE OR HAS NO INTEREST IN FIXING THIS POTENTAL DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115885March 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE PUMPING GAS AND PARKING IN FIRST GEAR VEHICLE ROLLED OUT INTO ONCOMING TRAFFIC. AS A RESULT, VEHICLE COLLIDED WITH ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113699March 8, 2005
AIR BAGS
DRIVER NOTICED THAT THE AIR BAG LIGHT FLASHED ON AND OFF, THEN REMAINED ON THE DASHBOARD. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. HOWEVER, DRIVER INFORMED THE MECHANIC THAT THE PROBLEM HAPPENED REPEATEDLY AND HAS NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111332March 8, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 20 MPH VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED WITH A UTILITY POLE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK THE CONSUMER STATED THAT 2002-2004 A RECALL WAS SENT OUT FOR ACCELERATOR PROBLEMS. THE CONSUMERS VEHICLE IS A 2005 MANUFACTURED IN APRIL 2004 THEREFORE NOT INCLUDED IN THE RECALL. *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113182March 1, 2005
WHEELS
COMPLAINT RECEIVED VIA E-MAIL. THE FRONT WHEEL ASSEMBLY CAME APART WHILE DRIVING, THUS CAUSING ANOTHER VEHICLE DAMAGE AS WELL. NO CONTACT WAS WITH THIS CAR UNTIL AFTER PARTS CAME OFF THE ESCAPE, CAUSING US TO LOSE CONTROL AND CROSS THE CENTER LINE. THERE HAS BEEN NO REMEDY FROM FORD MOTOR COMPANY AT ALL TO FIX MY CAR. FORD WILL NOT EVEN ACKNOWLEDGE THAT IT WAS A DEFECT IN WORKMANSHIP OR IN MANUFACTURING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10113132February 28, 2005
AIR BAGS:SIDE/WINDOW
PASSENGER'S SIDE AIR BAG LIGHT COMES ON INTERMITTENTLY WHILE THE SEAT IS OCCUPIED. OWNER CONTACTED THE DEALER, AND WAS INFORMED THAT THE SENSORS FOR THE SEAT WAS RESPONDING INTERMITTENTLY, AND THE AIR BAG MAY NOT DEPLOY PROPERLY UPON IMPACT. OWNER STATES THAT THIS DEFECT OCCURS WHEN DRIVING AT 25 MPH OR GREATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111894February 21, 2005
ELECTRICAL SYSTEM:WIRING
MY WIFE STARTED OUR 2005 ESCAPE AND PLACED OUR GRANDAUGHTER IN HER CAR SEAT. MY WIFE SMELLED SOMETHING BURNING AND WHEN SHE LOOKED OUT HER WINDOW, SHE NOTICED THE DRIVER'S SIDE MIRROR WAS ENGULFED IN FLAMES. SHE QUICKLY SHUT THE VEHICLE OFF, REMOVED MY CRYING GRANDAUGHTER FROM HER SEAT, AND ATTEMPTED TO PUT THE FLAMES OUT. SHE EVENTUALLY SUCCEEDED, BUT NOT BEFORE THE HEAT CRACKED THE MIRROR AND MELTED THE HOUSING. I TOOK MY VEHICLE TO A FORD DEALERSHIP, AND IT WAS DISCOVERED (AND NOTED) THAT THE HEATING ELEMENT INSIDE THE MIRROR MELTED AND STARTED THE FIRE. PICTURES WERE TAKEN AND SENT TO FORD MOTOR COMPANY FOR REPAIR AUTHORIZATION. FORD RESPONDED WITH A LETTER TO ME, TITLED "GENERAL RELEASE OF ALL CLAIMS," AND DIRECTED ME TO SIGN IT BEFORE REPAIRS COULD BE AUTHORIZED. I DID NOT SIGN THE LEGAL DOCUMENT, AS I WAS UNSURE OF THE MEANING OF ALL THE LEGAL TERMS. ON 18 FEB 05, A REPRESENTATIVE FROM FORD MOTOR COMAPANY CONSUMER AFFAIRS CALLED ME. (VINCENT D. KIRKSEY) HE WAS VERY RUDE AND DEMANDING. HE BASICALLY TOLD ME I HAD TWO OPTIONS: EITHER SIGN THE FORM AND HAVE FORD REPAIR MY VEHICLE, OR HE WOULD RESCIND THE "OFFER" AND MAKE ME GO THROUGH MY INSURANCE COMPANY. I ASKED HIM SEVERAL TIMES WHAT THE FORM WAS FOR, AND HE REPLIED IT WAS NECESSARY TO AUTHORIZE THE REPAIR AND THAT IS WAS A POLICY OF FORD WITH THIS TYPE OF INCIDENT. I TOLD HIM IT SOUNDED LIKE I HAD A THIRD OPTION - HE TOLD ME TO GO AHEAD AND USE IT - HE WAS RESCINDING FORD'S OFFER TO REPAIR MY VEHICLE UNDER WARRANTY. I AM CONCERNED WITH MY FAMILY'S SAFETY - WE NOW DRIVE OUR 2005 ESCAPE WITH A FIRE EXTINGUISHER IN THE VEHICLE - WE DO NOT WANT TO BURN UP OR HAVE OUR VEHICLE DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10111576February 15, 2005
TIRES:TREAD/BELT
THE DRIVER NOTICED THAT A FLASH WARNING SIGN APPEARED ON THE DASHBOARD WHILE DRIVING. DRIVER WAS ABLE TO PULL OVER, AND NOTICED THAT THE PASSENGER REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO CHANGE THE TIRE, AND DROVE TO THE DEALER. HOWEVER, MECHANIC COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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