Ford Escape Complaints (2005)

1,584 consumer complaints on file.

#10219625February 28, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING
MY 2005 FORD ESCAPE WAS MISSING BAD. FORD REPLACED CAP AND PLUG, THEN CALLED ME TO SAY THAT WAS NOT THE PROBLEM IT WAS "LACK OF MAINTENANCE" AND WANTS ME TO PAY 400.00 TO FIX IT. FIRST OF ALL, MY HUSBAND USED TO WORK FOR FORD DEALERSHIP AND HE TAKES CARE OF ALL MAINTENANCE FOR ME. WHAT GOOD IS A MANUFACTURER WARRANTY THEN? ALSO IT WILL BE A WEEK OR MORE BEFORE I RECEIVE MY VEHICLE BACK. ALL I HAVE TO SAY IS" THIS IS RIDICULOUS" THEY WILL NOT GIVE ME A LOANER CAR WHILE MINE IS BEING FIXED AND MY VEHICLE WASN'T THAT BAD UNTIL THE DEALERSHIP RECEIVED IT. I FEEL THEY MESSED UP MY CAR AND I SHOULD NOT HAVE TO PAY FOR IT WHEN I HAVE A MANUFACTURER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217804February 12, 2008
VISIBILITY:GLASS, SIDE/REAR
THIS IS THE SECOND TIME THE REAR WINDOW HAS EXPLODED! THE FIRST REAR WINDOW EXPLODED 12.11.07 ON A MILD (55') RAINY DAY WHILE DRIVING APROX 65 MILES PER HOUR ON THE HIGHWAY WITH NO OTHER TRAFFIC. YESTERDAY (2.11.08), THE SAME WINDOW GAVE WAY ON A SIDE STREET AT APROX 35 MPH WITH NO OTHER TRAFFIC. YESTERDAY MAKES THE THIRD WINDOW I HAVE REPLACED IN LESS THAN 12 MOS. THE FIRST WINDOW (REAR RIGHT PASSENGER) EXPLODED IN WHILE ENTERING A FREEWAY RAMP WITH NO TRAFFIC ON THE RIGHT SIDE OF THE CAR. MOST PEOPLE GO A LIFE TIME WITH NEVER HAVING AN EXPLODING WINDOW WHILE I HAVE HAD 3 ! THE GLASS REPAIR SHOP I WAS REFERRED TO BY THE FORD DEALERSHIP HAS STATED THAT BY OBSERVING THE BROKEN WINDOW, THEY ARE CONFIDENT THAT AT NEITHER TIME WAS THE DEFROST MECHANISM TO BLAME. IF I HAD NOT BEEN CLOSE TO MY OFFICE ON ALL THREE OCCASIONS..........I AM CONFIDENT THAT NOBODY WOULD EVER BELIEVE MY STORIES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217115February 6, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT HEARD AN UNFAMILIAR NOISE WHEN SHE ACTIVATED THE DEFROSTER. THE NOISE STOPPED AND SHE PARKED AND EXITED THE VEHICLE. THE CONTACT WAS INFORMED THAT HER VEHICLE EXPLODED OUTWARDS. THE WINDOWS APPEARED TO HAVE BURST FROM WITHIN THE PASSENGER COMPARTMENT. THE CONTACT BELIEVED THAT THE DEFROSTER CAUSED THE FAILURE. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10216395January 29, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I AM HAVING TROUBLE ADDING GAS TO MY SUV, IT KEEP SHUTTING THE NOZEL OFF. I MUST VERY SLOWLEY ADD THE GAS OR IT WILL SHUT OFF. TODAY 1/29/08, I ADDED 10 GALLONS OF GAS AND IT TOOK ME ABOUT 20 MINUTES TO DO SO. I HAVE TAKEN THE SUV TO THE DEALER WHERE I BOUGHT IT TO HAVE IT CHECKED OUT. THEY REPLACED THE FILL TUBE AND TOLD ME THAT IT SHOULD BE OK NOW, BUT THAT I SHOULD STILL ADD THE GAS AT A SLOW RATE BECAUSE THE NEW PUMPS AT THE STATIONS ARE MORE PRESSURE SENSITIVE AND WILL SHUT OFF FASTER. I AM STILL HAVING THE PROBLEM AND NEED A SOLUTION AS I LIKE THE SUV AND WOULD NOT LIKE TO GET RID OF IT JUST BECAUSE IT TAKES SO LONG TO PUT IN GAS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215278January 17, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:GLASS, SIDE/REAR
THE DRIVER'S WINDOW OF MY 2005 FORD ESCAPE LIMITED MAKES A HORRIBLE SQUEALING SOUND WHEN OPENING AND CLOSING. THIS HAS BEEN OCCURRING FOR ABOUT A YEAR. WHEN TAKEN IN FOR ROUTINE MAINTENANCE, I HAVE NOTED THIS PROBLEM. I ALWAYS GET THE SAME REPORT "WEATHER STRIPS ARE DRY" AND WERE LUBED. THIS FIX DOES NOT ALLEVIATE THE PROBLEM. SINCE THE CAR WAS ONLY A LITTLE OVER A YEAR OLD WHEN THE PROBLEM BEGAN, I FIND IT HARD TO BELIEVE THAT THE WEATHER STRIPS HAVE DRIED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215132January 16, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL WOULD TAKE OVER WITHOUT WARNING AND WITHOUT THE SWITCH BEING DEPRESSED. THE ENGINE WOULD ACCELERATE. AT TIMES THE CRUISE CONTROL WOULD DROP OUT FOR NO APPARENT REASON. THE CRUISE CONTROL COULD BE ENGAGED BY MERELY SLIDING THE THUMB ACROSS THE SWITCH WITHOUT DEPRESSING IT. VEHICLE WAS TAKEN TO GALPIN FORD IN DEWEY, AZ FOR REPAIR. THE PROBLEM WAS EXPLAINED TO THE SERVICE DEPARTMENT. THE VEHICLE WAS RETURNED WITHOUT REPAIR. THE SERVICE REP SAID THEY HAD TAKEN THE VEHICLE FOR A TEST DRIVE AND FOUND NO PROBLEM. WHEN I GOT HOME I READ THE INVOICE IN DETAIL AND FOUND A NOTATION FROM THE MECHANIC THAT STATED THE SWITCH NEEDED REPLACED. I VISITED THE SERVICE MANAGER OF THE PARENT DEALERSHIP, GALPIN FORD OF PRESCOTT, AZ AND INDICATED MY DISPLEASURE WITH A DANGEROUS PROBLEM NOT BEING CORRECTED. HE STATED THE DEFECT HAD NOT BEEN RECALLED YET BUT PROMISED IF IT DID GET RECALLED IN THE FUTURE, THEY WOULD REIMBURSE THE COST OF THE REPAIR. THE SWITCH WAS REPLACED 1/15/08 AT A COST OF $69.34 PARTS AND 133.58 LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214409January 10, 2008
ENGINE AND ENGINE COOLING
I BOUGHT A USED 2005 ESCAPE WITH 40K MILES. IT HAS BEEN PAMPERED AND NOW HAD JUST OVER 50K ON IT. I WENT TO START IT ON A COLD MORNING AND IT WOULD NOT START. AFTER IT WARMED UP I TRIED AGAIN AND IT FIRED, BUT NOT RUNNING ON ALL CYLINDERS. IT TURNS OUT THE IGNITION COILS ARE PRONE TO FAILURE. THIS CAR IS ONLY 3 YEARS OLD AND I NEED TO REPLACE THREE OF THE SIX IGNITION COILS? THIS CAR IS OUT OF WARRANTY SO I AM RESPONSIBLE FOR THE REPAIR. THE CAR KEPT STALLING AND HAD A TOP SPEED OF AROUND 30MPH ON THE WAY TO THE DEALERSHIP TO DIAGNOSE THE PROBLEM. I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. I AM DISGUSTED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214365January 9, 2008
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
STARTING APPROX. DECEMBER 20, 2007 THE DRIVERS SIDE SEAT BELT BEGAN TO "STICK". WHEN THE DRIVER TRIES TO UNBUCKLE THE SEATBELT IT WILL NOT UNBUCKLE AFTER THE FIRST, SECOND OR SOMETIMES THIRD ATTEMPT. THIS COULD BE A POTENTIAL THREAT TO THE DRIVER IN THE EVENT THE DRIVER MUST UNBUCKLE QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214163January 8, 2008
VEHICLE SPEED CONTROL
GAS PEDALS STICKS. THIS IS AN INTERMITTENT PROBLEM. THERE WAS A RECALL FOR THIS SAME ISSUE FOR 2001-2004 VEHICLES. MY VEHICLE IS A 2005. THIS IS STILL AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211492December 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I BOUGHT MY FORD ESCAPE 2005, WHEN I BOUGHT IT SOMETHING DIDN'T FEEL RIGHT. I TOOK IT FOR REGULAR MAINTENANCE, THE MAINTENANCE PEOPLE NEVER SAID THAT THERE WAS ANYTHING WRONG . LAST WEEK MY TRANSMISSION BLEW UP, ALL OF A SUDDEN. THE VEHICLE HAD 52,000 MILES, AND I HAVE TO PAY SEVERAL THOUSANDS DOLLARS OUT OF MY POCKET BECAUSE ITS ONLY COVERED TO 36,000 TO MILES. TALKING WITH THE MECHANIC HE TOLD ME THAT HE HAS RECEIVED SEVERAL FORD ESCAPES WITH TRANSMISSIONS PROBLEMS, WE BOTH THINK THAT THEY HAVE DEFECTIVE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211085December 6, 2007
VISIBILITY:GLASS, SIDE/REAR
AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE WINDOW WAS REPLACED BUT NOT BY FORD WHO CLAIMED THEY WERE NOT RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208036November 6, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
IN 2006 I EXPERIENCED THE FAILURE OF MY CAR TO OPERATE ONE MORNING. I INITIALLY THOUGHT THAT I HAD MADE THE ERROR SINCE I HAVE A MANUAL VEHICLE I OCCASIONALLY TAKE MY FOOT OFF THE PEDAL; I HAD NO IDEA WHY THE CAR HAD STOPPED RUNNING RIGHT AFTER I STARTED IT AS I BEGAN TO PULL OUT OF THE PARKING SPACE. THE CAR STOPPED A COUPLE OF TIMES WHICH CONCERNED ME SO I CONTACTED THE DEALER IN NEW JERSEY WHERE I WAS LOCATED AT THE TIME FOR HIM TO LOOK AT THE CAR FOR THIS PROBLEM. HE ASSURED ME THAT THE PARTS WOULD WORK AND ALL WAS RIGHT AGAIN AS I LEFT THE SERVICE DEPARTMENT, NEW 5L8Z-2C053-BA AND YL8Z-19048-AA PARTS INSTALLED. ONE YEAR LATER, NOVEMBER 3, 2007 THE SAME PROBLEM BEGAN TO HAPPEN AGAIN. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALER AND HE INFORMED ME THAT THE CABLE AND THE FOOT PEDAL VACUUM WERE NO LONGER OPERATING (5L8Z-2C053-BA AND YL8Z-19048-AA) AS WAS THE CASE THE PREVIOUS YEAR AND THAT HE HAD TO WAIT FOR A NEW PART IN ORDER TO REPLACE THESE DEFECTIVE PARTS. I ASKED WHY THIS HAD HAPPENED AGAIN, AND WHAT I WAS TOLD HORRIFIED ME. THE MANUFACTURER MOST LIKELY HAD NOT RESOLVED THE PROBLEM OF THE PAST AND THAT THE PROBLEM WAS IN THE PARTS. I ASKED WHY THERE WAS NOT A MORE LIFE SAFETY SOLUTION TO THIS VERY DANGEROUS PROBLEM AND I WAS TOLD THAT SINCE THIS DID NOT HAPPEN OFTEN IT WAS NOT DEEMED A REAL ISSUE. THE RATIONALE IS APPALLING. HOW AM I EXPECTED TO BE SAFE WITH THIS VEHICLE WHEN THE CONDITION IS NOT RESOLVED IT IS JUST PROLONGED, WITH FAILURE LOOMING OVER ME? HOW DO I DRIVE MY CHILD AND THE OTHER MEMBERS OF MY FAMILY AND FRIENDS IN A VEHICLE THAT CAN STOP OPERATING AT ANY GIVEN MOMENT?? MY COMPLAINT IS IN REGARD TO LIFE SAFETY AND VALUE OF RECIPROCITY. SINCE THERE IS NO DEATH AS OF YET, I MUST WAIT FOR THE FAILURE? THIS IS EMOTIONALLY STRESSFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204182September 26, 2007
STRUCTURE:BODY:DOOR
FRONT PASSENGER DOOR FAILED TO SHUT AFTER SEVERAL TRIES IT SHUT . AS I WAS DRIVING DOWN THE ROAD THE DOOR FLEW OPEN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204195September 26, 2007
SERVICE BRAKES, HYDRAULIC
THE BRAKES HAVE COMPLETELY STOPPED WORKING (EXCEPT FOR THE EMERGENCY BRAKE) 3 TIMES IN ONE MONTH, 4 TIMES IN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196816July 19, 2007
ENGINE AND ENGINE COOLING
TL*-THE CONTACT OWNS A 2005 FORD ESCAPE. APPROXIMATELY FIFTEEN MINUTES AFTER PARKING THE VEHICLE, FLAMES ERUPTED FROM THE FRONT END OF THE VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192232June 1, 2007
ENGINE AND ENGINE COOLING
THIS CASE INVOLVES AN ENGINE FIRE TO A 2005 FORD ESCAPE THAT WAS BEING OPERATED UNDER NORMAL CONDITIONS IN URBAN DRIVING IN THE GREATER ATLANTA, GA AREA. SMOKE WAS SEEN COMING FROM THE FRONT PART OF THE VEHICLE. THE FRONT SEAT PASSENGER WAS BURNED AFTER OPENING THE GLOVE BOX TO INVESTIGATE THE SMOKE. THE VEHICLE WAS ALMOST TOTALLY CONSUMED BY THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10191081May 17, 2007
POWER TRAIN:AXLE ASSEMBLY
LOUD HIGH PITCHED CYCLICAL SQUEALING NOISE COMING FROM AXLE WHEN TRAVELING 1-40 MPH USUALLY AFTER DRIVING FOR OVER 30 MINUTES. BROUGHT VEHICLE FOR SERVICE ON 03/24/05 WITH 4201 MILEAGE AND MECHANIC DID NOT FIND ANYTHING WRONG. HOWEVER, REMOVED TIRES AND INSPECTED ALL BRAKES. ON 10/13/05 WITH 10119 MILEAGE AGAIN MECHANIC DID NOT FIND ANYTHING. HOWEVER, REMOVED TIRES AND INSPECTED ALL BRAKES. 04/13/06 WITH 16081 MILEAGE INSPECTED VEHICLE AND DID NOT FIND ANYTHING. REMOVED TIRES AND INSPECTED ALL BRAKES. ON 03/23/07 WITH 28565 MILEAGE INSPECTED VEHICLE AND HEARD NOISE FROM FRONT SOFT FRAME, RETORQUED ALL BOLTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191084May 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PROBLEM: SHIFTER GETS STUCK IN PARK AND WOULD NOT T RELEASE WHEN BRAKE PEDAL WAS DEPRESSED. DATES BROUGHT IN FOR SERVICE: 04/11/07 MILEAGE 28972, AND REPLACED STOP SWITCH. ON 04/19/07 WITH MILEAGE 29102 REPLACED SHIFTER ASSEMBLY. ON 05/16/07 WITH MILEAGE 29653 DID NOT FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191082May 17, 2007
AIR BAGS:FRONTAL
PROBLEM: AIRBAG WARNING LIGHT ON. DATE BROUGHT VEHICLE FOR SERVICE WAS 03/07/06 WITH MILEAGE 15239 AND REPLACED BOTH FRONT AIRBAGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190381May 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LEFT SENSOR FAILED REQUIRING REPLACEMENT OF THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape