Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10887914July 23, 2016
FUEL/PROPULSION SYSTEM
METAL TRAY SUPPORTING THE FUEL TANK HAS RUSTED. BRACKETS SUPPORTING THE TRAY HAVE RUSTED AND FALLEN OFF EXPOSING THE PLASTIC FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882541July 5, 2016
UNKNOWN OR OTHER
I BOUGHT THE CAR IN 2015, BACK PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE, ABOUT 2 MONTHS AGO SAME THING AS HAPPENED TO THE FRONT PASSENGER DOOR. THIS IS VERY DANGEROUS, NEED IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881819June 30, 2016
VISIBILITY/WIPER
MY 2002 FORD ESCAPE'S BACK WINDOW JUST EXPLODED PARKED IN MY DRIVEWAY. TEMPERATURE WAS MILD IN 70'S. NO RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876417June 24, 2016
ENGINE
LOST ALL COOLANT FROM RADIATOR ALL AT ONCE WHEN TURNED CAR OFF WHEN CAME HOME FROM STORE BECAUSE COOLANT LIGHT CAME ON.. REPLACED THERMOSTAT FIRST. THAT DIDN'T WORK. PUT IN NEW WATER PUMP, RAN FOR ABOUT ANOTHER WEEK , THAN DID SAME THING. SO REPLACED RADIATOR . MIND YOU CAR NEVER RAN HOT, COOLANT LIGHT JUST KEPT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865129May 16, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY DID NOT PROVIDE A PERMANENT SOLUTION. UPON FURTHER INSPECTION, EXTENSIVE RUST AND CORROSION WERE FOUND NEAR THE LOWER CONTROL ARM TO THE POINT THAT THE PART COULD FRACTURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864198May 10, 2016
ENGINE
SPARK PLUG BLEW OUT OF CYLINDER, COST ME $455 IN REPAIRS. V6 3.0L 2002 FORD ESCAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850763March 21, 2016
SUSPENSION
LF LOWER CONTROL ARM FAILURE - WE BROUGHT OUR FORD TO A&CTIRE, ATKINSON, NH - 603-362-5213 FOR A STATE INSPECTION - THEY TOLD US THIS ISSUE AND THE FORD WAS NOT SAFE TO DRIVE - WE AUTHORIZED THE WORK - WE PAID $250.85 PARTS & LABOR, THEY PRINTED OUT RECALL # 14S02 RECALL TO PURSUE GETTING REIMBURSED - WE CALLED FORD AND THEY DENIED ANY REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846001March 10, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE PASSENGER SIDE CONTROL ARM SUDDENLY SEPARATED FROM THE SUBFRAME. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE OCCURRED DUE TO RUSTING OF THE SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845694March 9, 2016
SUSPENSION
FRONT SUB FRAME IS CRACKED AND WHEEL IS WOOBLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823077January 29, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND STRUCK THE OTHER VEHICLE AGAIN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. THE VIN WAS INVALID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10821777January 22, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REPAIR DID NOT REMEDY THE CONDITION. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT NOTICED EXCESSIVE SMOKE UNDER THE HOOD AND THE CAP LEAKED BRAKE FLUID, WHICH IMPACTED THE POWER STEERING PUMP AND CAUSED A SHORT WITHIN THE WIRES AND THE ABS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WOULD NEED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811836December 22, 2015
FUEL/PROPULSION SYSTEM
STARTED MY CAR AND THE RPM GOING TO 4000 WHEN CAR IS IN PARK. WAS TOLD ITS THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811377December 21, 2015
SUSPENSION
THERE IS A RECALL ON MY CAR. 14S02. I HAD IT TOWED TO FULLER FORD IN CINTI, OHIO. WHEN THE RECALL BROKE IN MY CAR, RUSTED THROUGH FRAME. IT CAUSED OTHER DAMAGE TO MY CAR. I NEED A PASSENGER SIDE AXLE, LOWER CONTROL ARM, AND A SWAY BAR LINK. FORD WILL NOT COVER THESE DAMAGES EVEN THOUGH THE RECALL CAUSED THE DAMAGE. JUST THANK GOODNESS I HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING TO A STOP OR I COULD HAVE BEEN KILLED. I DONT BELIEVE FORD IS TAKING CARE OF THEIR ISSUE. A FRAME SHOULD NOT RUST THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809630December 11, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AND WAITING FOR A TRAIN TO CROSS THE TRACKS, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE BACK IN GEAR BUT THE VEHICLE WOULD NOT SHIFT OUT OF THE PARK POSITION. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE SCENE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT LEVER HAD DISENGAGED FROM THE TRANSMISSION AND WOULD NEED TO BE BOLTED BACK INTO PLACE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE UNEXPECTED ACCELERATION AND WAS DIFFICULT TO SLOW DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809233December 9, 2015
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AT 80,707 MILES. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCURATELY RESPOND TO THE STEERING WHEEL. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER WHEEL WAS TURNED OUTWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809092December 8, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 2 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM AND THE SUB FRAME HAD EXCESSIVE RUST AND WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808146December 3, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807780December 1, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE SHIFTING GEARS FROM DRIVE TO PARK, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE HAND BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT GEAR STICK DISENGAGED FROM THE TRANSMISSION AND THE SHIFT LEVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. UPDATED 04/13/16*LJ THE REPAIR SHOP REPLACED THE SHIFT CABLE. UPDATED 04/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790058November 12, 2015
ENGINE, VEHICLE SPEED CONTROL
I BOUGHT MY 2002 FORD ESCAPE IN FEB. 2015. SINCE THEN OFTEN WHEN I PUT IT IN PARK IT REVS, THE RPMS RANGE FROM 1500-3000. I READ THAT A RECALL WAS DECLARED IN DECEMBER OF 2004. MY CAR IDLES AT A HIGH RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785765October 24, 2015
AIR BAGS
I BOUGHT MY CAR ON SEPT 28, 2015. THE AIRBAG LIGHT CAME ON ABOUT 2 WEEKS AGO. AT FIRST IT WOULD COME ON WHEN I START THE CAR AND SHUT OFF. NOW IT BLINKS THEN STAYS ON. I AM WORRIED THAT IF I GET INTO AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE READ A LOT OF REVIEWS ABOUT THIS AND IT SEEMS TO BE A VERY BIG ISSUE. I HAVE SEARCHED THIS WEBSITE WITH MY VIN # AND THERE ARE NO RECALL. I BOUGHT THIS AS A FAMILY CAR BUT NOW I AM IN FEAR OF PUTTING MY CHILDREN IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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