Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#8008811April 30, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER'S SIDE DOOR CANNOT BE OPENED MANUALLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761296April 28, 2002
ELECTRICAL SYSTEM:IGNITION
MY ESCAPE HAS STALLED WHILE GOING DOWN THE STREET AT 40 MPH. THIS IS MY SECOND ESCAPE TO DO THIS (MY REPLACEMENT FOR MY FIRST ESCAPE) I NEED HELP BEFORE WE GET INTO AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008693April 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PE 01 043/ENGINE STALLING: VEHICLE STALLS WHILE DRIVING 30 MPH, VEHICLE WAS ABLE TO RESTART. DEALER NOTIFIED. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008621April 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED TWICE AT VARIOUS SPEEDS. AT DEALERSHIP AT THIS TIME.*AK. WHILE IN MOTION VEHICLE CUT OFF. CONSUMER WAS ABLE TO START THE VEHICLE AND PROCEED. A WEEK LATER THE SAME THING OCCURRED. VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS EXPLAINED THE VEHICLE DEPROGRAMED ITSELF AND HAD TO BE PROGRAMMED BACK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008436April 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON HIGHWAY VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761076April 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD ESCAPE XLT 4X4, BUILT 2/2002, HAS STALLED TWO TIMES SINCE TAKING DELIVERY ON 2/28/2002. INCIDENT 1: 3/25/2002, 8:30AM, HUMID CONDITIONS, DRIVING APPROX. 30-40MPH, SLIGHT DOWNHILL GRADE, 1/4 TANK GAS, NO A/C, COASTING (MILEAGE = 686). INCIDENT 2: 3/30/2002, 2:00PM, RAINED IN MORNING, DRIVING APPROX. 30-35MPH, LEVEL GRADE, SHORTLY AFTER SLIGHT UPGRADE, 1/2 TANK GAS, NO A/C, COASTING (MILEAGE = 844). BOTH INCIDENTS, VEHICLE STALLED WITHOUT WARNING. DASH LIGHTS ILLUMINATED, NO POWER STEERING OR BRAKING. DUE TO NO SHOULDER ON ROAD, DRIVER RE-STARTED ON FLY BY SWITCHING INTO NEUTRAL AND TURNING IGNITION KEY. VEHICLE RE-STARTED IMMEDIATELY. BROUGHT INTO DEALERSHIP ON 4/2/2002. AFTER LATEST SUGGESTED FORD TESTS SHOWED NO OUT-OF-ORDINARY CONDITIONS, DEALER RETURNED VEHICLE ON 4/8/2002 TO OWNER WITHOUT ANY REPAIRS OR EXPLANATION FOR STALLING INCIDENTS. NOTE: 2002 ESCAPE IS REPLACEMENT VEHICLE FOR 2001 ESCAPE REACQUIRED BY FORD MOTOR COMPANY DUE TO EXACT SAME STALLING BEHAVIOR. PLEASE ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008265April 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
PE 01 043/ENGINE STALLING:CONSUMER STATES VEHICLE STALLS INTERMITTENTLY WHILE DRIVING, VEHICLE HAS BEEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. DEALER UPDATED COMPUTER SOFTWARE AND THERE HAVE BEEN NO FAILURES SINCE SERVICE, BUT DIFFICULT TO KNOW IF FIXED DUE TO INTERMITTENT NATURE OF PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760978April 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
2ND FAILURE OCCURRED 4/16/2002, WHILE DRIVING ENGINE QUIT, NO WARNING STEERING BECAME STIFF, BRAKING WAS DIFFICULT, BOTH INCIDENTS OCCURRED WHILE I WAS GOING DOWN A HILL COMING OUT OF A CURVE. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD BOTH TIMES WITH SOME DIFICULTY. I WILL BE TAKING THE VEHILCE BACK TO DEALER 2ND TIME ON 4/22/02, FIRST TIME THEY UPGRADED THE PCM,APPARENTLY THIS WAS NOT THE PROBLEM, IF IT HAPPENS AGAIN, AFTER 2ND TIME TO SERVICE, I WILL PURSUE WV LEMMON LAW. I HAVE JUST MADE THE FIRST PAYMENT ON THE VEHICLE. THE FIRST OCCURANCE HAPPEND 4 DAYS AFTER PURCHASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008060April 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VEHICLE HAS STALLED TWICE AT 35-40 MPH, DEALER HAS REPLACED DELTA PRESSURE FEEDBACK SENSOR, EEC RELAY, IDLE AIR CONTROL AND DID WDS SELFTEST, DATA LOGGER ROAD TEST.VEHICLE STALLED IN RUSH HOUR TRAFFIC. CONSUMER LOST POWER STEERING AND BRAKES, HOWEVER CONSUMER WAS ABLE TO SLOW TO A STOP, VEHICLE STARTED RIGHT BACK UP. AGAIN WHEN THE VEHICLE STALLED, CONSUMER TOOK IT TO THE SHOP WHERE THEY CHECKED GROUND CONNECTIONS, REPLACED THE IDLE AIR CONTROL UNIT AND ATHE THROTTLE BODY. CONSUMER WAS INFORMED THAT THEY COULD NOT GUARANTEE A 100% FIX BECAUSE THEY DID NOT KNOW WHAT WAS REALLY CAUSING THE PROLEM. ALSO, THE ALTERNATOR WENT OUT 5 DAYS AFTER CONSUMER PURCHASED THE VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760887April 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
ON 4/15/02 AFTER DRIVING FOR APPROXIMATELY A 1/2 HOUR ON A CLEAR DAY AT ABOUT 35-40 MPH ON SLIGHT DOWNGRADE WITHOUT ANY INDICATION CAR STALLED. LOST ALL POWER INCLUDING THE STEERING AND BRAKES AND ALMOST WRAPPED MYSELF AROUND A TREE. BROUGHT CAR TO DEALER AND THEY REPLACED THE PCM. TWO DAYS LATER MY FIANCE WAS DOING 60 MPH ON LI EXPRESSWAY WHEN AGAIN WITHOUT ANY INDICATION THE CAR STALLED ALMOST CAUSING A MAJOR ACCIDENT. CALLED MCDANIEL FORD AND WAS TOLD TO CALL AAA TO HAVE CAR TOWED TO DEALER BUT THEY SAID THEY COULD NOT PROVIDE A LONER BECAUSE IT WASN'T FIGURED INTO THE COST OF THE CAR AND THAT THEY HAVE NEVER HEARD OF ANY SUCH PROBLEMS WITH THE ESCAPE. CALLED AAA THREE TIMES THE FIRST CALL AT 2 PM ON 04/18/02 AND THEY COULD NOT GET A TOW UNTIL 04/19/02. CONTACTED FORD ON 04/18/02 AND REPRESENTATIVE SAID THAT THERE WERE NO SIMILIAR COMPLAINTS AND NO RECALLS BUT TO CONTACT THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007925April 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING 20-25 MPH THE VEHICLE STALLED OUT AND DIED THE DEALER HAS INSPECTED THE VEHICLE AND COULD NOT FIND PROBLEM. NLM *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008812April 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE JUST QUIT WHILE I WAS DRIVING-STEERING BECAME HARD NO WARNING. THIS WAS THE SECOND TIME SAME THING HAPPENED 4 DAYS AFTER PURCHASE. *TS *NLM ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****760788
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007687April 16, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE STALLED AT 35-40 MPH. DEALER REPLACED ECC POWER RELAY. MILEAGE WAS 5162 MILES. VEHICLE STALLED AGAIN AT SAME SPEED ON 15 APRIL 2002, DEALER REPROGRAMMED TCM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760745April 15, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CAR STALLS WHILE DRIVING. HAPPENED DURING DECELERATION ON AN INTERSTATE OFF-RAMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760639April 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON FIRST OCCASION VEHICLE SHUT DOWN, DASH LIGHTS CAME ON, POWER STEERING AND BRAKES FAILED. NEEDED TO COAST INTO A PARKING LOT. VEHICLE RESTARTED AND WAS ABLE TO GET HOME. ONLY HAD VEHICLE 1 MONTH. TOOK VEHICLE TO DEALERSHIP, (NOT POINT OF SALE) AND HAD VEHICLE INSPECTED. WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THAT IT WAS DUE TO EXCESSIVE AMOUNT OF OTHER KEYS ON PRIMARY KEY RING, TO REMOVE THE KEYS DUE TO THEY WERE INTERFERING WITH THE PATH AND SHUTTING DOWN VEHICLE. REMOVED THE KEYS AND CONTINUED TO DRIVE. ON 4/9/02 WAS DRIVING IN EXACT LOCATION AS PREVIOUS INCIDENT, GOING ABOUT 35-40 MPH AND SAME THING HAPPENED. HAD PUT A FILE CABINET KEY ON KEY RING, THOUGHT WAS SAME ISSUE, DIDNT' REPORT AGAIN. ON 4/11/02 WHILE TRAVELING ON MUCH BUSIER AND MUCH MORE DANGEROUS ROAD, VEHICLE AGAIN STALLED. NO SAFE SHOULDER TO PULL OFF ONTO AND UNABLE TO RESTART WHILE IN PROCESS. WAS LUCKILY ABLE TO COAST ONTO SIDE STREET, BREAKS AND STEERING WERE NOT FUNCTIONING PROPERLY, HAD TO ROLL TO STOP. ABLE TO RESTART AND GET TO WORK. WILL NOTIFY DEALERSHIP ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007550April 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WITHOUT PRIOR WARNING AT ANYTIME. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760433April 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ESCAPE STALLED (FOR THE 3RD TIME)WHILE GOING ON A SLIGHT HILL, APPROXIMATELY 35 MPH. LOST POWER STEERING AND BRAKES. INFORMED DEALER AND MANUFACTURER. DROPPING OFF TO DEALER TOMORROW FOR THE 2ND TIME!!!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760308April 5, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I WAS DRIVING AT 55 MPH WHEN SUDDENLY I LOST ALL STEERING AND BRAKES. NO WARNING LIGHTS CAME ON. I WAS ABLE TO GET THE VEHICLE SLOWED DOWN BY PUTTING BOTH FEET ON THE BRAKE. I HAD TO STEER WITH BOTH HANDS. I WAS ABLE TO GET THE VEHICLE SLOWED DOWN AND OFF THE ROAD. I CALLED FORD ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO LANCE CUNNINGHAM FORD. THE DEALERSHIP DIAGNOSED THE PROBLEM TO BE SOMETHING WRONG WITH A COMPUTER PART. THEY REPROGRAMMED THE COMPUTER . THEY WENT TO FORDS WEBSITE TO FIND OUT WHAT THE PROBLEM WAS. THEY TOLD ME IF THERE WAS A CERTAIN NUMBER ON THE COMPUTER THEN IT COULD BE REPROGRAMMED. IF IT HAD NOT BEEN THAT NUMBER, THEY WOULD HAVE HAD TO REPLACE THE COMPUTER. SINCE HAVING THE VEHICLE REPAIRED, I HAVE NOTICED THE STEERING IS STILL NOT RIGHT. I'M DRIVING DOWN THE ROAD AND IT FEELS LIKE ON OCCASION THE STEERING WILL STEER OFF ON ITS OWN. IT DRIVES LIKE WHEN YOUR DRIVING IN HIGH WINDS. I TOOK THE VEHICLE BACK TO THE DEALERSHIP TO BE RECHECKED AND THEY ADVISED THEY COULD NOT FIND ANY PROBLEMS WITH IT. I HAVE EXPLAINED TO THE SERVICE DIRECTOR THAT I AM NOT SATISFIED WITH THE VEHICLE AND I'M WAITING ON A RESOLUTION. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE ON THE INTERSTATE BECAUSE I CANNOT BE GUARANTEED THE ENGINE WILL NOT STALL AGAIN. I FEEL VERY UNSAFE AND UNCOMFORTABLE DRIVING OR HAVING MY FAMILY IN THIS VEHICLE. FORD MOTOR COMPANY SHOULD RECALL THIS VEHICLE BEFORE FATALITIES OCCUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759989March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING AT 40 MILES PER HOUR. THIS IS THE SECOND TIME. IT FIRST HAPPENED JAN. 31ST. DEALER SAID THEY CALLED FORD AND ALL THEY HAD TO DO WAS REPROGRAM THE COMPUTER. WE LIVE IN A LARGE CITY AND I AM JUST AFRAID THIS WILL HAPPEN AGAIN IN HEAVY TRAFFIC AND I WON'T BE ABLE TO GET OUT OF THE WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785931March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER COMMENTS THAT WHILE GOING DOWNHILL, THE ENGINE WOULD STALL, THE ENGINE WOULD TURN OFF, AND ENGINE LIGHT WOULD COME ON ALSO CAUSING CONSUMER TO LOOSE POWER STEERING AND BRAKES, DEALERSHIP REPLACED THE FUEL LEAD. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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