Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#8013952July 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING. DEALER REPLACED PCM RELAY AT 1,475 MILES. VEHICLE STILL STALLING WHEN FOOT IS OFF OF GAS AND GOING DOWNHILL OR ON CURVES.*AK VEHICLE STALLS WHILE DRIVING WITHOUT WARNING AND POWER STEERING BECOMES STIFF. VEHICLE HAS STALLED 5 TIMES. AFTER STALLING, VEHICLE WILL START UP. DEALER HAS REPLACED PCM RELAY, EGR SENSOR AND ALL TSBS HAVE BEEN COMPLETED. DEALER STATES EVERYTHING CHECKED OUT HOWEVER PROBLEM STILL EXISTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764126July 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OKAY. THIS WAS AT APPROXIMATELY 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURRENCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764127July 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OK. THIS WAS AT APPROX. 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURANCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764090July 11, 2002
SUSPENSION:FRONT
MY 2002 FORD ESCAPE WAS LESS THAN TWO MONTHS OLD AND HAD LESS THAN 1000 MILES WHEN I RETURNED TO THE DEALER FOR REPAIR. I HEAR A LOUD CONTINUOUS CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE RIGHT. FORD HAS ISSUED A SPECIAL SERVICE MESSAGE (#16016) DESCRIBING THIS PROBLEM WITH 2001-2002 ESCAPES. THEY HAVE NO SOLUTION AND DEALER WILL NOT ATTEMPT TO REPAIR CAR. I AM CONCERNED FOR MY DAUGHTER AND MY SAFETY WHEN DRIVING THE CAR. FORD NEEDS A RECALL TO REPAIR THESE CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013571July 9, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN HIGHWAY VEHICLE STALLED, RESULTING IN LOSS OF STEERING AND BRAKE CONTROL.*AK DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566453July 8, 2002
STEERING:RACK AND PINION
THE POWER STEERING FLUID WAS LEAKING DUE TO RACK AND PINION FAILURE. THE DEALER REPLACED THE RACK AND PINION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013467July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PURCHASED NEW IN JUNE 2001. IN AUGUST 2001 VEHICLE EXPERIENCED TOTAL ENGINE FAILURE. CONSUMER HAS TAKEN VEHICLE TO DEALER 4 TIMES FOR REPAIR, BUT PROBLEM CONTINUES TO OCCUR AND VEHICLE STALLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763934July 8, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VISIBILITY:WINDSHIELD
THIS CAR HAS HAD VARIOUS DEFECTS IN THE 8 MONTHS THAT I HAVE OWNED IT. I HAVE HAD THE REAR WIPER ARM AND WINDSHIELD FLUID RECEPTACLE REPLACED. NEXT THE BRAKE LIGHT CAME ON BECAUSE THE VEHICLE WAS LEAKING BRAKE FLUID. THIS RESULTED IN THE REPLACEMENT OF THE MASTER CYLINDER. NEXT THE VEHICLE LOST POWER AT 40 MPH RIGHT IN THE MIDDLE OF TRAFFIC NOT ONCE, BUT THREE TIMES. I FEEL THIS SUV IS NOT DEPENDABLE OR SAFE TO DRIVE. I AM SCHEDULED TO TAKE A VACATION AND DRIVE FROM WISCONSIN TO ARKANSAS IN THE AUGUST HEAT, BUT I AM HAVING SECOND THOUGHTS. I WOULD LIKE TO GET RID OF THIS VEHICLE. IT IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763909July 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 FORD ESCAPE XLT'S ENGINE HAS NOW FAILED THREE TIMES WHILE I'VE BEEN DRIVING. I EXPERIENCED A LOSS OF POWER, LOSS OF SPEED, AND LOSS OF POWER-STEERING. THE LAST DRIVING CONDITION WAS ON I-95 SOUTH AT 55 MPH ON A CONJESTED HIGHWAY. WITHOUT PRIOR WARNING EACH TIME MY ESCAPE'S ENGINE FAILED, AND ONLY BRIEFLY (A FEW SECONDS) AFTERWARDS. I THOUGHT FIRST TWO TIMES WERE A FLUKE, BUT AM NOW CONCERNED FOR MY AND OTHER'S SAFETY. THE LOCAL FORD DEALERSHIP'S SERVICE MANAGER SAID, WHEN ASKED, HE REALLY HASN'T HEARD OF THIS PROBLEM. I'VE JUST TODAY RESEARCHED TH NHTSA'S WEBSITE AND HAVE FOUND, SO FAR, 55 OTHER SHOCKINGLY SIMILAR REPORTS. WHO HAS TO DIE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763775July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MY WIFE WAS DRIVING OUR 2002 FORD ESCAPE THE ENGINE STALLS GO DOWN HILL 30-40MPH NO POWER STEERING--ENGINE LIGHT & OIL LIGHT COMES ON. ESCAPE TOWED BACK TO DEALER . DEALER UNABLE TO DUPLICATE THE PROBLEM, DEALER DID NOT KNOW OF ANY PROBLEMS LIKE THIS WITH THE 2002 ESCAPES, I TOLD HIM TO LOOK IT UP ON THE NHTSA CONSUMER COMPLAINTS DATABASE.LOTS OF THEM LIKE THIS ONE . CALLED FORD MOTOR ON THERE 1-800 LINE TO LET THEM KNOW ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013111July 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED VEHICLE HAS STALLED SINCE THE VEHICLE WAS PURCHASED, WHEN THE VEHICLE STALLS THERE ARE NO BRAKES AND CONSUMER IS UNABLE TO STEER THE VEHICLE, THE STALLING USUALLY OCCURS WHEN COASTING DOWNHILL, THE DEALER HAS REPLACED NUMEROUS PARTS, HOWEVER THE PROBLEM STIL EXISTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763664June 30, 2002
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PURCHASED 1ST ESCAPE 6-7-02. DEALER HAD CAR 7 OUT OF 11 DAYS FOR STALLING ISSUES AND HATCH LOCK REPAIRS. DEALER REPLACED VEHICLE WITH NEW VEHICLE 6-25-02. ON 6-26-02 NEW CAR STALLED ON DECELERATION BETWEEN 6-6:30 PM GOING DOWN AN INCLINE ON PEARL DRIVE. ON 6-28-02 CAR STALLED ON DECELERATION AROUND 5 PM ON DOWNHILL SLOPE OF MUEGGE ROAD. THE CAR WAS PLACED IN NEUTRAL AND RESTARTED IMMEDIATELY. CONTACTED FORD CUSTOMER SERVICE TO REQUEST ALL TSB TESTS BE PERFORMED BY DEALER AT ONE TIME TO REMEDY ISSUES. AM CURRENTLY WAITING TO HEAR BACK FROM FORD TO SEE IF THAT IS GOING TO BE POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763505June 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER SIDE VIEW MIRROR GLASS SHAKES AND FLUTTERS WHEN DRIVING ON HIGHWAYS. DRIVER CANNOT SAFELY TRUST MIRROR FOR REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE OF AUTO DUE TO THE CONSTANT SHAKING OF THE MIRROR. DEALER REPLACED ENTIRE DRIVER SIDE VIEW MIRROR, HOWEVER, THE SAFETY DEFECT CONTINUES TO PERSIST AND DRIVER STILL CANNOT BE ASSURED OF REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE. THE DEALER SAYS THAT FORD KNOWS THERE IS A PROBLEM AND STATES "NORMAL" BODY VIBRATION MAY CAUSE THIS EXCITING THE MIRROR GLASS. THIS IS NOT A "NORMAL" BODY VIBRATION. WHAT IS NORMAL ABOUT AN ENGINEERING DESIGN DEFECT THAT CAUSES THE DRIVER SIDE VIEW MIRROR GLASS TO SHAKE AND FLUTTER WHEN DRIVING AT HIGHWAY SPEEDS? FORD ADVISES DEALERS (OASIS REPORT, SYSTEM CODE 10300-BODY MIRRORS, SPECIAL SERVICE MESSAGE #15995) THAT ENGINEERING IS CURRENTLY INVESTIGATING THROUGH THE "QUICKER SERVICE FIX (QSF) PROCESS." FORD STATES THAT ADDITIONAL INFORMATION IS EXPECTED TO BE RELEASED DURING THE 3RD QUARTER OF 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763481June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING. OCCURS GOING UPHILL OR DOWNHILL. (3 OUT OF 4 TIMES ON SAME BLOCK OF A MAIN STREET). HAS OCCURRED 4 TIMES THIS YEAR ALREADY. RESULTS IN LOSS OF POWER STEERING, AND POWER BRAKES. TO DATE NO ACCIDENTS, BUT PROBABILITY FOR A FATAL INCIDENT TO OCCUR IS VERY HIGH! HAVE TAKEN VEHICLE TO THE DEALERSHIP TWICE ALREADY. THEY ARE UNABLE TO DUPLICATE PROBLEM OR DISCOVER CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012456June 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL STALL, THEN SHUTDOWN, AND BECOME INOPERATIVE. DEALER HAS BEEN NOTIFIED, AND HAS REPAIRED PROBLEM ON SEVERAL OCCASIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012515June 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CUT OFF TWICE. BUT WAS ABLE TO GET TO THE SIDE AND PUT IT IN NEUTRAL AND START RIGHT UP AGAIN. THIS HAS HAPPENED TWICE. ALSO, IT GIVES NO WARNING, BUT IT SEEMS TO HAPPEN WHEN COMING DOWN A GRADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763273June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED DURING NORMAL OPERATION OF THE VEHICLE. LUCKILY, NO ACCIDENT INSUED. DEALER TOWED CAR TO DEALERSHIP BUT FOUND NO PROBLEM. RECEIVED BULLETIN FROM FORD THE FOLLOWING DAY IDENTIFYING THE PROBLEM AND DETAILING CORRECTIVE ACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763287June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SUDDENLY STOPPED WHILE GOING AROUND CLOVER LEAF. POWER STEERING WENT OUT ALONG WITH BRAKES. STOPPED VEHICLE, IMMEDIATELY RESTARTED AND VEHICLE HAS BEEN RUNNING PROPERLY SINCE. DEALER (SUNTRUP FORD) STATED THEY HAVE NO IDEA WHAT COULD HAVE CAUSED PROBLEM AND TO CONTINUE DRIVING AND SEE IF IT HAPPENS AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011924June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING ENGINE WILL STALL, CAUSING VEHICLE TO SHUT DOWN. DEALER HAS BEEN NOTIFIED, AND HAS REMEDIED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763114June 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS WHILE DRIVING BETWEEN 35-40 MPH. UPON DECELARATION. LOSE POWER STEERING ANS POWER BRAKES. NO WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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