Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10019048May 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE 2002 STALLED COMING DOWN A HILL WITH FOOT OFF GAS PEDAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019421May 8, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 10 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. NEITHER FRONT AIR BAG DEPLOYED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018420May 8, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING ABOUT 35 - 40 MPH THE VEHICLE WOULD SIMPLY STALL OR SHUT DOWN FOR NO REASON. THIS CAUSED THE BRAKE PEDAL AND ACCELERATOR PEDAL TO BECOME VERY DIFFICULT TO PRESS. THERE WAS A LOT OF RESISTANCE TO THE BRAKE PEDAL. ALL WARNING LIGHTS ON THE DASHBOARD CAME ON. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN WHEN THE STALL OCCURRED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016729April 30, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
PURCHASED 2002 MODEL IN 10/01. THREE WEEKS AFTER PURCHASE STEERING WHEEL WAS SHAKING AND LOOSE. TOOK IT BACK TO THE DEALER, THE BOLT IN THE STEERING WHEEL CAME UNSECURED. THIS WAS NOT DUE TO CUSTOMER ERROR. IN 2002 THE UPHOLSTERY OVER THE CARGO SPACE WAS HANGING DOWN FROM THE CEILING AND THE FOAM INSULATION AROUND THE DOOR (REAR PASSENGER SIDE) WAS NOT SECURE. I TOOK IT BACK TO THE DEALER. THE UPHOLSTERY WAS FIXED BUT THE INSULATION WAS NOT. AT THAT TIME I ALSO COMPLAINED ABOUT THE VEHICLE IDLING WHEN IN NEUTRAL. IT WAS ALSO VIBRATING AND SKIPPING WHEN IN NEUTRAL. THE VEHICLE WAS ALLEGEDLY CHECKED WITH NOT PROBLEMS. I TOOK THE VEHICLE BACK TO HAVE THE INSULATION REPAIRED AND THE IDLING/VIBRATION CHECKED. THE INSULATION WAS REPAIRED. THE MECHANIC STATED THE CAR WAS FINE. IDLING/VIBRATION AND SKIPPING STILLS CONTINUES TODAY. ALSO THE VEHICLE SLIPPED OUT OF GEAR AND CRASHED INTO A POLE. THE CAR WAS NOT ON AND THE DOORS WERE LOCKED. I TRIED TO UNLOCK IT WITH THE REMOTE KEY. IT CONTINUED TO MAKE A CLICKING SOUND BUT THE DOOR WOULD NOT OPEN. THE LOCKS WOULD SOMETIMES JAM. HAVE TAKEN THE VEHICLE NUMEROUS TIMES FOR THESE PROBLEMS. NOT CORRECTION. AT THIS TIME I AM COLLECTING ALL DOCUMENTATION AND SUBMITTING A LETTER TO FORD MOTOR COMPANY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10016715April 29, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING ON I294 NORTHBOUND BETWEEN 127TH STREET AND APPROXIMATELY 103RD STREET, THE ENGINE ON OUR 2002 FORD ESCAPE BLEW UP. THERE WAS NO WARNING IN TERMS OF WARNING LIGHTS OR OTHER INDICATORS THAT THERE WAS ANY PROBLEM. SHORTLY AFTER ENTERING THE INTERSTATE, THE CAR BEGAN TO MAKE A MOTOR BOATING TYPE OF SOUND. IT SOUNDED AS IF THE SUN ROOF WAS NOT COMPLETELY CLOSED. THEREAFTER THE ENGINE BLEW AND PIECES BEGAN TO FLY OUT. A HUGE FIREBALL, HOT ENOUGH TO MELT THE LICENSE PLAT HOLDER IN THE MIDDLE OF THE TAILGATE WAS DISCHARGED FROM THE TAILPIPE. THE CAR BEGAN SMOKING AND SMOKE WAS DISCHARGED INTO THE CAB OF THE VEHICLE. WE WERE ABLE TO MAKE AN EMERGENCY STOP ON THE SHOULDER OF THE ROAD. THE CAR CONTINUE TO SMOKE AND THERE WAS OIL LEAKING FROM THE ENGINE. A PIECE OF THE CRANKSHAFT WAS FOUND ON THE SHOULDER OF THE ROAD 100-150 FEET BEHIND THE VEHICLE. THE FIREBALL HAD BEEN OF SUFFICIENT SIZE TO CAUSE MULTIPLE CALLS TO LOCAL FIRE DEPARTMENT AS WELL AS THE STATE POLICE. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10016670April 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 40 MPH AND GOING AROUND A CURVE, MY 2002 FORD ESCAPE STALLED ON ME FOR THE 3RD TIME. I HAVE NO WARNING AND I LOSE MY STEERING AND BRAKES. MY FIRST STALL HAPPENED DURING THE FIRST MONTH THAT I OWNED IT. I WAS 4 MONTHS PREGNANT. THE 2ND STALL HAPPENED WHILE MY HUSBAND WAS DRIVING IT. I NOW FEEL LIKE MY CAR THAT ONLY HAS 8,000 MILES ON IT IS NOT SAFE TO DRIVE. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR THE FIRST STALL, THEY TOLD ME THAT IT HAD THE WRONG SENSOR ON IT AND REPLACED IT. THE SECOND STALL THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT AND ACTED LIKE THEY HAD NEVER HEARD OF THIS. WHAT IS FORD GOING TO DO TO FIX THE PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014498April 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED ON MY 2002 FORD ESCAPE WHILE DRIVING ON THE INTERSTATE AT 55 MPH. WAS ABLE TO COAST TO THE SHOULDER IN BUMPER-TO-BUMPER RUSH HOUR TRAFFIC. RE-STARTED RIGHT AWAY. DEALER (TWO RIVERS FORD IN NASHVILLE) ADVISES THEY'VE NEVER HEARD OF THIS PROBLEM, DESPITE MANY COMPLAINTS TO NHTSA AND TECHNICAL BULLETINS #15434, 15589, 0286. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014187April 9, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I BOUGHT THE VEHICLE USED. I AM CONCERNED WITH ALL OF THE UPDATES THAT I HAVE SEEN ON THE SAFETY ISSUE OF THE VEHICLE SIMPLY SHUTTING DOWN IN THE MIDDLE OF DRIVING. THE PROBLEM I AM DEALING WITH IS THE 4WD IS STUCK IN 4WD. THE 4WD LIGHT ISN'T ON, BUT WHEN I TURN SHARPLY, I CAN FEEL THE WHEELS GRABBING FOR TRACTION. IT IS AT THE DEALERSHIP NOW (ONLY HAD 2 WEEKS) AND THEY HAVE NOT IDENTIFIED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014192April 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE STALLED WHILE IN MOTION FOR THE SECOND TIME. IT STALLED IN FEB. 2002 AND A FORD TSB TO UPDATE THE PCM WAS PERFORMED TO FIX THE PROBLEM IN JUNE OF THE SAME YEAR. EVERYTHING WAS FINE UNTIL THE OTHER DAY WHEN IT STALLED WHILE COASTING AFTER A BRIEF PERIOD OF ACCELERATION TO ENTER A HIGHWAY ON-RAMP. I COULD CONTROL THE VEHICLE WITH A LITTLE EXTRA EFFORT AND IT DID RE-START RIGHT AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014096April 7, 2003
ELECTRICAL SYSTEM
MY 2002 FORD ESCAPE PURCHASED AT JOHN ELWAY FORD IN BOULDER, CO STALLED ON ME. I'VE PREVIOUSLY HAVE HAD ELECTRICAL PROBLEMS THAT HAVE NOT BEEN FIXED AFTER BEING BROUGHT IN NUMEROUS TIMES. AFTER THE VEHICLE STALLED, IT WOULD MAKE AN EXTREMELY LOUD NOISE AND IT WOULD NOT SHUT BACK DOWN. THE SERVICE PEOPLE HAVE DONE NOTHING TO HELP THIS SITUATION. I'VE ALSO SPOKE WITH THE MANGER DAVE AND NOTHING IS BEING DONE. I BOUGHT THE TRUCK BRAND NEW AND IT HAS LESS THAN 30,000 MILES ON IT. I SPEND ALOT OF MONEY ON IT EVERY MONTH AND IT SHOULD NOT BE BREAKING DOWN ALREADY! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014035April 6, 2003
TIRES:SIDEWALL
TIRE BLEW OUT IN THE SIDEWALL. TIRE IS A CONTINENTAL CONTITRAC SUV 235/70R16 (NOTE THAT YOU DO NOT HAVE THIS TIRE SIZE LISTED FOR THIS TIRE MODEL BUT THIS IS THE CORRECT SIZE). AREA WHERE DEFECT OCCURRED APPEARS TO BE WHERE TREAD AND SIDEWALL MEET. THERE IS NO EVIDENCE OF PRIOR DAMAGE TO TIRE. I DID NOT HIT ANYTHING PRIOR TO THE BLOWOUT. DEFECT IS APPROXIMATELY 6 INCHES LONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015159April 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STALLED WITHOUT WARNING WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE ENGINE WOULD REV WHEN THE ACCELERATOR WAS PRESSED BUT THE VEHICLE WOULD NOT MOVE. THE DEALER REPROGRAMMED THE COMPUTER BUT THE PROBLEM RE-OCCURRED. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013920April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BLOCK CRACKED WHILE I WAS DRIVING CAUSING THE OIL PAN TO EXPLODE AND THE OIL CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10015061April 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE ENGINE STALLED WITHOUT WARNING. THE DEALER REPROGRAMMED THE PCM. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014665March 28, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED ON 4 OCCASIONS. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013621March 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
OUR 2002 FORD ESCAPE HAS STALLED TWICE WHILE DRIVING AT ABOUT 40 MPH. THE INCIDENTS WERE ABOUT 3 WEEKS APART. WE HAD TO PUT OUR HAZARDS ON TO PUT THE CAR IN PARK TO BE ABLE TO RESTART THE VEHICLE. THE SERVICE DEPARTMENT AT OUR DEALERSHIP SAID THEY HAD NEVER HEARD OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013534March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON MARCH 25, 2003, AT 5:15 PM MY 2002 FORD ESCAPE WITH 13800 MILES STALLED GOING DOWN A STEADY GRADE. I LOST ALL POWER TO THE STEERING AND BRAKES. IN RUSH HOUR TRAFFIC, WITH SEVERAL OTHER MOTORISTS IN FRONT OF AND BEHIND ME, I HAD TO FIGHT THE STEERING WHEEL AND BRAKES TO REGAIN CONTROL OF THE VEHICLE, ALL WHILE ATTEMPTING TO RESTART THE CAR--AN ABSOLUTELY FRIGHTENING SITUATION. THIS IS THE SECOND TIME IN 7 MONTHS THIS HAS HAPPENED. THE FIRST TIME THIS HAPPENED, I WAS GOING DOWN A SHARP GRADE AROUND A TIGHT BEND TO THE RIGHT. I LOST ALL POWER TO THE BRAKES AND STEERING, CAUSING ME TO NEARLY FALL OVER A STEEP CLIFF ONTO TRAFFIC BELOW. HAD THIS HAPPENED, I'M SURE I WOULD HAVE BEEN KILLED ALONG WITH SEVERAL OTHER MOTORISTS AS WELL. EACH TIME I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE I WAS TOLD THE PROBLEM WAS "FIXED." THIS CAR IS EXTREMELY UNSAFE TO DRIVE AS IT SHUTS DOWN WITHOUT WARNING! I HAVE INFORMED THE DEALER OF MY CONCERNS ABOUT THIS VEHICLE'S EXTREMELY UNSAFE CONDITION, AND THEIR RESPONSE IS THAT I SHOULD TRADE IT IN AND BUY YET ANOTHER NEW CAR FROM THEM. I HAVE ALSO HEARD OF SEVERAL OTHER PEOPLE IN MY AREA WHO ARE EXPERIENCING THE SAME PROBLEM WITH THE SAME TYPE OF VEHICLE. FORD NEEDS TO CORRECT THIS VERY SERIOUS ISSUE IMMEDIATELY BEFORE THERE ARE DEATHS ASSOCIATED WITH THIS APPARENTLY COMMON FACTORY DEFECT! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011019March 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 FORD ESCAPE WITH 20000 MILES ON IT. ON SUNDAY MARCH 23, 2003 MY WIFE WAS DRIVING DOWN THE HIGHWAY AROUND 45 MILES AN HOUR. SHE CAME UP TO A SLOWER CAR SOW SHE RELEASED THE GAS. THE ENGINE COMPLETELY SHUT OFF. SHE HAD TO FORCEFULLY GET OFF THE ROAD TRYING TO AVOID AN ACCIDENT. SHE PULLED OVER AND IT RESTARTED. SHE CONTINUED CAUTIOUSLY TO HER MOTHERS HOUSE. IT DIDN'T HAPPEN ON THE WAY HOME. I DROVE IT WHEN SHE GOT HOME AND FOUND THE IDLE TO BE LOW. IT WOULD SEEM TO BE RUNNING AROUND 4-500 RPMS AND SEEMED TO BE AFFECTED WHILE TAPPING BRAKES OR SLOWING DOWN SOME. I HAVE NOT YET TAKEN IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010769March 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2002 FORD ESCAPE OVER THE MATHEWS BRIDGE IN RUSH HOUR TRAFFIC, THE ENGINE CUT OFF WITH NO WARNING. I WAS ABLE TO COAST OFF THE BRIDGE AND COAST TO A STOP. IT RESTARTED RIGHT AWAY. THIS WAS THE SECOND TIME IT HAPPENED. THE FIRST TIME WAS APPROX 1 MONTH AGO. ENGINE CUT OFF WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010666March 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE - ENGINE STALLS WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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