Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11668972June 24, 2025
ENGINE
Bought this car back in December from a used car dealer started misfiring went engine light came on for other things as well as misfires fixed the other things misfiring still happening took car to a different garage was told it’s a head gasket done my own research the head gasket is getting replaced but the problem will come back the engine block needs the remanufactured one since the original ford one failed/is failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669044June 24, 2025
ENGINE
Coolant intrusion inside the engine it was a designed flaw for the 2017 Ford escape a very, very very common issue the whole engine needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668535June 23, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. Additionally, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion and the contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668654June 23, 2025
ENGINE AND ENGINE COOLING
The contact's mother-in-law owns a 2017 Ford Escape. The contact stated that upon starting the vehicle and while driving at various speeds, the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with cylinder #2 failure, and that there were metal shavings inside the engine oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668459June 22, 2025
STRUCTURE:BODY
Rear passenger door latch no longer latches. The broken pawl spring tab in the door latch causes the door to not be able to close and stay closed. I see recalls for Ford Escapes up to 2016. It has not been inspected by a dealer No warning lamps or any other indicators before it broke. I shut the door and heard a crack sound. I inspected the latch myself and see a part is broken off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668464June 22, 2025
ENGINE
Ford engine 2.0L coolant leaking into cylinders. Known issue from Ford and unwilling to support any repairs or replacement. Have confirmed issue with dealership and was given a $9000 estimate to replace the engine. The latent engine defect will cause the engine to fail during driving operations leading to safety issues while in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668080June 20, 2025
POWER TRAIN
The contact's daughter owns a 2017 Ford Escape. The contact stated that the vehicle began to jerk and hesitate while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. An independent mechanic inspected the vehicle, and the contact was provided the same information as the dealer, with an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667887June 19, 2025
POWER TRAIN
A known issue with these ford escape, the torque converter and transmission system is failing. The torque converter started shedding metal flakes into the transmission and now making the transmission system not work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667963June 19, 2025
ENGINE
Check engine light was on, took to dealer maintenance / service department. Appearing beginning roughly May 2025. Engine, cylinder #4, visual inspection shows coolant inside cylinder, code #p0304 was active. safety at risk for potential engine failure. Landmark Ford Dealer (Portland, OR) confirmed this problem on borescope inspection and diagnostic testing. Vehicle is not old, was not overheated or mistreated, oil changed regularly, and only 80,000 miles and they say we need a new engine for $9,000. Excuse me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667701June 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667851June 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a misfire in cylinder #3 due to coolant intrusion. The dealer determined that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667424June 17, 2025
POWER TRAIN, SERVICE BRAKES, ENGINE
This began may of 2023. I had a 2017 ford escape and at 50,000 it had to get a whole new transmission. I have also purchased a new engine for this escape that has the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667438June 17, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was taken to a local dealer for an inspection, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,258.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667505June 17, 2025
ENGINE
Coolent intrusion through cracked engine block. White smoke and loss of power. Ford says the engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667545June 17, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667126June 16, 2025
ENGINE
its loosing coolant and throwing a code for mis fire spark plug
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667011June 15, 2025
STEERING
My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 ford escape as well as many complaints filed for this same issue by many individuals. This needs to be addressed by ford . It is unfair that I foot a $2000 or more repair bill for their faulty manufacturing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666959June 14, 2025
ENGINE
The Ecoboost 2.0L 4 cylinder engine failure due to a coolant intrusion and it is available for inspection upon request. The vehicle was inspected by the dealer and requires a new engine block with an estimated total $8,790 worth of repairs at only 84,189 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666757June 13, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the engine compartment and exhaust. The check engine warning light was illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was able to confirm there was no recall or warranty coverage for the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666874June 13, 2025
ENGINE, POWER TRAIN
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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