Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10172596November 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
APPROX 1 YEAR AGO - OUR 2002 FORD ESCAPE STARTED TO SMOKE WHILE SITTING IN THE GARAGE. WHEN WE GOT IT TO THE DEALER IS WAS FOUND THAT THE WIRING HARNESS WHERE IT CONNECTED TO THE ABS ECU UNIT HAD SHORTED DUE TO BRAKE FLUID GETTING INTO CONNECTOR. WHEN THE SHOP DISCONNECTED THE WIRING HARNESS CONNECTOR, THE NEXT DAY, THE FLUID IGNITED BURNING UP THE HARNESS. THE ESTIMATED COST TO FIX WAS $2000 DOLLARS, REPLACEMENT OF THE HARNESS AND ECU UNIT. WHICH SINCE THE MAJORITY OF THE DAMAGE WAS DONE IN THE SHOP FORD DID COVER THE COST OF THE REPAIR. I AM JUST FILLING THIS AS I HAVE SEEN THAT THIS ISSUE IS UNDER INVESTIGATION, AND THOUGHT THAT I SHOULD REPORT OUR INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172449November 2, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MY LOW MILES - 2002 FORD ESCAPE ALMOST KILLED MY WIFE ON SATURDAY. THE DIFFERENTIAL WENT ON MY 2002 FORD ESCAPE PREMIUM EDITION (NOT WORTH THE EXTRA MONEY) AND ALMOST THROUGH THE VEHICLE OFF THE ROAD. IT HAS BEEN REPORTED WHILE IT WAS UNDER WARRANTY AND THEY KEPT CHANGING THE TRANSMISSION FLUID. FERRARIO FORD OF ELMIRA HEIGHTS NY CLAIMS THAT THAT WAS THE RIGHT THING TO DO WHEN IT WAS UNDER WARRANTY. NOW IT IS GOING TO COST $4000 TO FIX AND NO ONE IS ACCEPTING RESPONSIBILITY FOR ALMOST KILLING MY WIFE WITH THEIR NEGLIGENCE OR PAYING FOR IT BECAUSE IT HAS THE LOWEST WARRANTY IN THE BIZ. IF YOU HAVE A SIMILAR STORY I'D LOVE TO HEAR IT: [email protected] OR 315-491-9629. HENRY WILLCOX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171718October 24, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
THE KEY LOCK CYLINDER HAS BEEN DEFECTIVE FOR QUITE A PERIOD OF TIME IN THAT IT ALLOWS ME TO TAKE OUT THE KEYS WHEN THE VEHICLE IS IN DRIVE OR REVERSE. CAR HAS ROLLED ON SOME OCCASIONS. SO FAR I HAVE CAUGHT THE PROBLEM BEFORE ANYTHING IS DAMAGED BUT I KNOW FOR ALL THE CARS I HAVE OWNED IT IS NOT PROPER THAT THE KEYS CAN BE WITHDRAWN WHILE IN DRIVE. I JUST REPORTED IT TO THE FORD DEALER 10-22-06 AND THEY SAID IT WAS NOT CORRECT BUT THERE HAD BEEN NO RECALL SO PROBABLY I WOULD HAVE TO REPAIR AT MY OWN COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171351October 19, 2006
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED. IT WAS MANEUVERED OFF THE ROAD AND RESTARTED HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH AND STALLED AGAIN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE PCM, SIX IGNITION COILS AND SIX SPARK PLUGS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170244October 8, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I TOOK MY CAR IN FOR REPAIR ON 4/22/06 BECAUSE MY ABS LIGHT HAD BEEN ON FOR A FEW DAYS. I WAS TOLD THAT MY RIGHT DRIVE AXLE NEEDED TO BE REPLACED AND THAT REPLACING THAT COULD POSSIBLY SOLVE THE PROBLEM WITH MY ABS LIGHT. IT DID NOT. I WAS THEN TOLD THAT I MIGHT NEED A NEW ABS MODULE. I WAS ADVISED THAT THE REPAIR SHOP WOULD CALL THE FOLLOWING MONDAY WITH A PRICE AND THAT MY CAR WAS SAFE TO DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168743September 20, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE OIL LIGHT ILLUMINATED INTERMITTENTLY DURING NORMAL BRAKING SITUATIONS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE VEHICLE LOST OIL PRESSURE DUE TO SCORING IN THE CAM JOURNALS. THE MANUFACTURER RECOMMENDED A COMPLETE REPLACEMENT OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168694September 19, 2006
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AT FIRST START UP OF MORNING, WHILE DRIVING THE IDLE KICKS UP TO 2000 RPM'S. WHEN I STOP THE CAR AND PUT IT IN NEUTRAL, THAT'S WHERE I NOTICE THE TACH REVVING TO 2000. AFTER DRIVING FOR 3 TO 5 MILES, IT FINALLY GOES TO NORMAL. IF I SHUT OFF CAR, AND RESTART IT, ITS FINE. I HAD THE CAR TO THE DEALER SEVERAL TIMES TO NO AVAIL, THE PUT A RECORDER DEVICE IN THE CAR AND WHEN I NOTICED THE PROBLEM, I WAS TO PUSH THE BUTTON. THEY SENT THE BOX TO FORD, WHO IN TURN SAID IT WAS SUPPOSED TO DO THAT. I AM AT A STANDSTILL RIGHT NOW, WITH NO FIX IN SITE. THE VEHICLE IS HARDER TO STOP IN THE MORNINGS DUE TO THE INCREASED IDLE. THIS STARTED RIGHT BEFORE THE 3 YEAR BUMPER TO BUMPER WARRANTY EXPIRED. IT IS CONTINUING TO HAPPEN TO DATE. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168518September 18, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE ABS LIGHT AND EMERGENCY BRAKE LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER. WHILE BEING INSPECTED BY THE DEALER, THE VEHICLE BEGAN TO SMOKE. THE DEALER DETERMINED THAT THERE WAS AN ELECTRICAL PROBLEM WITH THE ABS WIRING AND THAT ALL THE WIRING NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $1600. THE DEALERSHIP REFUSED TO HONOR THE EXTENDED WARRANTY AND THE OWNER REFUSED TO PAY FOR THE REPAIR COSTS OUT OF POCKET. DEALER THEN REFUSED TO RETURN THE VEHICLE TO OWNER WITHOUT REPAIR DUE TO FIRE HAZARD. THE DEALER ASSISTED THE OWNER WITH THE PURCHASE OF A 2006 MERCURY MARINER BY PAYING OFF THE REMAINDER OF THE LOAN BALANCE ON THE FORD ESCAPE UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168278September 14, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE VEHICLE MISFIRED ON CYLINDER #1 AND THE ENGINE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167831September 11, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE LEFT REAR TIRE MADE A NOISE. UPON VISUAL INSPECTION IT WAS NOTICED THAT THE TIRE HAD COMPLETELY SEPARATED FROM THE TREAD BELT. THE TIRES WERE THE VEHICLE'S ORIGINAL ONES AND HAD ONLY 25800 MILES. THE VEHICLE HAD NOT BEEN TO THE DEALERSHIP FOR REPLACEMENT. THE TIRE SIZE WAS P225/70R15.*AK UPDAYED 10/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167881September 11, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY, THEN BECAME CONSTANT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE IT WAS DETERMINED THAT A SEAT BELT ASSEMBLY PRETENSIONER KIT NEEDED TO BE INSTALLED FOR THE DRIVER AND PASSENGER SIDES. THE WIRING FOR THE AIRBAG WAS ALSO INSPECTED, AND IT WAS DETERMINED THAT THE WIRING NEEDED TO BE REPLACED. THE CONTACT STATED THE PROBLEM OCCURRED 4 TIMES. THE MANUFACTURER WAS ALERTED BUT DENIED THE CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166744August 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED THE VEHICLE STALLED NUMEROUS TIMES WHILE TRAVELING AT VARIOUS SPEEDS. ON 08/24/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE AUTOMATIC TRANSMISSION MODULE WAS NOT OPERATING CORRECTLY. THERE WAS A NHTSA RECALL, #04V165000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166749August 28, 2006
AIR BAGS
IN APRIL 2005 MY AIRBAG LIGHT CAME ON. TOOK IT TO FORD AUTOLAND AND WAS TOLD I NEEDED TO PAY TO HAVE SOME SWITCH OR MODULE REPLACED COST OVER 400.00 DOLLARS. HAD THE REPAIRS COMPLETED AND NOW 18 MONTHS LATER SAME PROBLEM AND I AM TOLD I HAVE TO PAY ANOTHER $400 TO FIX SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167979August 25, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 FORD ESCAPE XLT CAUGHT FIRE UNDER THE HOOD. *KB THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE BOOSTER, HCU AND HCU HARNESS. AFTER DOING SOME RESEARCH THE CONSUMER BELIEVES THE FIRE WAS THE RESULT OF A FAULTY CRUISE CONTROL DEACTIVATION SWITCH. THIS SWITCH HAD BEEN RECALLED IN 1994-2002 FORD F150'S, NAVIGATORS AND EXPEDITIONS. . *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10166499August 25, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FOR THE PAST 3 MONTHS, WHILE DECELERATING TO STOP, MY VEHICLE WILL CUT OFF, ALSO OCCURRING WHEN I DECELERATE IN BUSY TRAFFIC. ON ONE INSTANCE WHILE PULLING ACROSS A HIGHWAY, MY VEHICLE STALLED AND I WAS ALMOST HIT IN THE SIDE BY AN ONCOMING CAR BECAUSE I COULD NOT GET THE CAR STARTED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165548August 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE TRANSMISSION FAILED SUDDENLY WITHOUT WARNING WHILE DRIVING 72 MPH. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. UPDATED 9/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165339August 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 02 ESCAPE. VALUE BODY TRANSMISSION ISSUES, METAL SHAVINGS IN TRANSMISSION FLUID, CAR ONLY 4 YEARS, 80K HIGHWAY MILES. CAR MAINTENANCE KEPT UP. TWO FORD DEALERSHIPS TELLING ME IT COULD COST 1 TO $2000 TO FIX. FORD COMPANY WOULD NOT HELP. CAN PROVIDE CONTROL NUMBER. DEALERSHIP WILL NOT TAKE RESPONSIBILITY. THIS HAS TO BE A MANUFACTURE ISSUE. DTC CODES TESTED PO741 & P1744. CONTROL# 14998722626. PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164104August 1, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THAT THE VEHICLE'S PASSENGER SIDE DOOR DID NOT OPEN FROM BOTH SIDES. THE DEALERSHIP DETERMINED THAT THE DOOR PANEL NEEDED TO REMOVED TO LOCATE THE PROBLEM BUT HAD NOT INSPECTED THE VEHICLE FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163533July 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY CAR HAD BEEN PARKED FOR HOURS AND ALL OF SUDDEN THE ALARM STARTED GOING OFF. I WENT OUTSIDE TO GET IT TO GO OFF AND REALIZED THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. THE ALARM WOULDN'T GO OFF AND EVENTUALLY QUIT BUT THE SMOKE KEPT COMING AND I REALIZED THERE WERE ACTUAL FLAMES. THE FIRE DEPARTMENT CAME AND DISCONNECTED THE BATTERY SO THE CAR WOULDN'T HAVE ANOTHER CHANCE OF SPARKING UP. PRESENTLY, I HAVE THE VEHICLE IN A FORD DEALERSHIP SHOP. THEY SAID THAT THE FIRE STARTED AT THE WIRING HARNESS THAT PLUGS INTO THE ABS MODULAR. THE WIRING HARNESS AND SOME OTHER PART ARE BEING ORDERED TO BE REPLACED. AS FAR AS THEY KNOW THAT NEEDS REPLACED AND THERE MAY BE MORE ONCE THEY ACTUALLY START TAKING THE CAR APART AND SEEING WHAT ELSE WAS DAMAGED. THE FIRE PROBABLY BURNED FOR A GOOD 10 MINUTES. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10162984July 20, 2006
AIR BAGS
SINCE HAVING MY 2002 FORD ESCAPE, I HAVE HAD ONGOING PROBLEMS WITH MY AIRBAG LIGHT STAYING ON. ON OCCASION IT GOES OFF, BUT ALWAYS COMES BACK ON AGAIN. THE PROBLEM BEGAN WITHIN A FEW MONTHS OF PURCHASING MY ESCAPE AND TOOK 4+ VISITS TO RECTIFY. THE PROBLEM RESURFACED AGAIN LAST YEAR. I WAS RECENTLY QUOTED $400.00 TO GET THIS FIXED. IT SEEMS UNREASONABLE TO HAVE TO PAY SO MUCH MONEY TO GET THIS FIXED WHEN THERE IS A CLEAR PATTERN OF IT BEING A PROBLEM WITH ESCAPES, AND IS AN ISSUE THAT IS NOT RELATED TO DRIVER RECKLESSNESS OR USAGE PATTERNS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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