Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10282475August 31, 2009
STRUCTURE:BODY
REAR FENDERS RUSTING THROUGH, PAINT BUBBLING BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280686August 17, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT CAME ON AS I WAS PARKING TO HAVE DINNER AND AN HOUR LATER UPON RETURNING I NOTICED SMOKE COMING FROM THE ENGINE ON THE DRIVERS SIDE FROM UNDER THE HOOD... SMELLED WIRES OR ELECTRICAL TYPE BURNING SMELL AND HAD TO DISCONNECT THE BATTERY FROM THE TERMINAL TO STOP FURTHER DAMAGE... IT WAS A WIRING HOUSING ATTACHED CLOSE TO THE ABS MODULE... I LOOKED ON THE INTERNET AND FOUND THIS TO BE A RECALL ON OVER 446460 VEHICLES AND DESCRIPTION MATCHED MINE EXACTLY... I HAVE PICTURES TO VERIFY THIS CLAIM... UPON FURTHER REVIEW OF THE OTHER 4 RECALLS IM EXPERIENCING THE FOLLOWING NUMBERS: 04S2S NHTSA:04V574000/ 04C09 NHTSA: 04V602000//NHTSA: 07E023000 WHICH IS THRU CARDONE INDUSTRIES SO IM CONTACTING THEM.... MY VEHICLE WAS DIAGNOSED WHEN BRAKE RED BRAKE LIGHT CAME ON AND WAS LOW BRAKE FLUID BUT NO HYDRAULIC LEAKS.. BUT SHOWING FLUID TO BE ON RESERVOIR AND MASTER CYLINDER... 2002 FORD ESCAPE V6 ENGINE.... THE ONLY ELIGIBLE RECALL IM LISTED FOR IS NHTSA: 04V165000 PCM RECALIBRATING... ALL OTHER RECALLS IM NOT ELIGIBLE FOR ALL STATE UNDER DEFECT CONSEQUENCES AS MAY RESULT IN VEHICLE CRASH OR FIRE WHICH I'VE JUST ENCOUNTERED AND THE TAILGATE ONE STATES MAY OPEN WHEN A CRASH OCCURS... IM CONCERNED AND WONDERING WHY MY VEHICLE WASN'T INCLUDED IN THOSE RECALLS.... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10280267August 12, 2009
FUEL SYSTEM, GASOLINE
MY WIFE'S 2002 FORD ESCAPE HAS APROX 40K ON IT THE STEEL COVER THAT GOES OVER THE PLASTIC GAS TANK IS ROTTING AWAY AND DROPPING OFF RUSTY PARTS I HOPE THAT EMISSIONS WOULD COVER THIS. THE STRAP HAS SOME RUST BUT I AM CONCERNED WE LIVE IN THE NORTHEAST WITH SALT ON OUR ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279808August 9, 2009
SEAT BELTS
THE FRONT SIDE HARNESS SEATBELT FELL APART. ONLY THE LAP BELT RESTRAINT WORKS NOW. I WAS DRIVING DOWN THE ROAD, NOTICED THE HARNESS FELT VERY LOOSE, ONCE ARRIVED AT MY DESTINATION, WENT TO UNFASTENED THE SEAT BELT AND IT FELL APART IN MY HANDS, THE ENDS ARE FRAILTY LIKE IT BECAME UNSEWN. IT APPEARS TO HAVE COME UNRAVELED. I WAS TOLD BY THE DEALERSHIP THAT THIS WAS NOT UNDER WARRANTY AND WOULD COST AROUND $300 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277495July 20, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I WAS ALERTED TO A PROBLEM WITH MY 2002 FORD ESCAPE WHEN I HEARD THE CAR ALARM SOUND. I TURNED OFF THE ALARM BY UNLOCKING THE DOORS, BUT NOTICED SMOKE RISING FROM UNDER THE HOOD. I OPENED THE HOOD, AND RAN WATER IN THE AREA WHERE THE SMOKE ORIGINATED. AFTER DISCOVERING THAT WATER WASN'T STOPPING THE SMOKE, I DISCONNECTED THE BATTERY. THE SMOKE CLEARED AND IT APPEARED THAT THE PROBLEM HAD ORIGINATED IN THE AREA OF THE ABS SYSTEM/MASTER CYLINDER. THE PROBLEM WAS DIAGNOSED BY A FORD DEALERSHIP AS A SHORT IN THE ABS MODULE, CAUSING A WIRING HARNESS TO BURN. THESE TWO PARTS ARE BEING REPLACED, AND THE OLD PARTS MAY BE AVAILABLE FROM THE DEALERSHIP OR FROM THE INSURANCE COMPANY, PEMCO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10275517July 1, 2009
ENGINE AND ENGINE COOLING
2002 FORD ESCAPE CAUGHT FIRE AROUND 3:00 AM, HAD NOT BEEN DRIVEN SINCE 5:30 PM ON PREVIOUS DAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274323June 19, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER CRACKED ALONG WELDS AT AROUND 84000 MILES. RESEARCH ON OPEN SOURCES ON THE INTERNET AS FOUND AT THE V-6 EQUIPPED FORD ESCAPES ARE PRONE TO THESE FAILURES OVER AND OVER. THERE HAVE BEEN SOME REPORTED CASES OF VEHICLES LOSING POWER WHILE DRIVING AND VEHICLES COMPLETELY DYEING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274194June 18, 2009
ENGINE AND ENGINE COOLING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
HI; I JUST WANT TO REPORT MY INCIDENT WITH MY SUV FORD ESCAPE, MODEL 2002 , THE TRUCK WAS ON FIRE FORM THE FRONT SIDE OF IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273613June 12, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING ON A HIGHWAY AT NORMAL SPEED WITH SMALL KIDS IN THEIR CARSEATS THE ACCELERATOR PEDAL WENT LIMP AND THE ENGINE REVVED UP TO FULL ACCELERATION. AFTER MOMENTS OF TERROR AND TEMPORARY LOSS OF CONTROL, THE CAR WAS BROUGHT TO THE SIDE OF THE ROAD AND SHUT DOWN BY FIGHTING THE ENGINE POWER WITH THE FOOT BRAKES AND HAND EMERGENCY BRAKE. IT'S A MIRACLE THERE WAS NO CRASH. AT MY EXPENSE THE FORD DEALERSHIP REPLACED THE CRUISE CONTROL CABLE AND/OR CRUISE CONTROL CABLE HOUSING. THE SERVICE MANAGER SAID, "LOOKING AT THE PART, I CAN SEE WHY IT GOES TO FULL ACCELERATION WHEN THAT PART FAILS" TO ME, THAT IS A MAJOR SAFETY CONCERN AND DESIGN FAILURE. I NOTICED OTHER SIMILAR INCIDENTS (OID ID # 10199728 AND 10128545). I LODGED A COMPLAINT WITH THE FORD MOTOR COMPANY AND, NOT SURPRISINGLY, WAS TOLD THERE'S NOTHING THEY CAN OR WILL DO TO COMPENSATE ME. NOW I'M TRAPPED OWNING AN UNSAFE CAR. PLEASE INVESTIGATE AND REMEDY THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273467June 10, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT'S NEIGHBOR INFORMED HIM THAT HIS VEHICLE WAS ON FIRE IN HIS DRIVEWAY. THE CONTACT USED TWO FULL FIRE EXTINGUISHERS AND A WATER HOSE IN AN ATTEMPT TO EXTINGUISH THE FIRE. HE WAS UNSUCCESSFUL. THE FIRE DEPARTMENT ARRIVED AND SUCCESSFULLY EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT STATED THAT AN ELECTRICAL FIRE STARTED IN THE ENGINE COMPARTMENT. THE FIRE MARSHALL VERIFIED THAT NUMEROUS FORD VEHICLES HAD CAUGHT FIRE AS WELL. THE VEHICLE WAS COMPLETELY DESTROYED. THE GRASS OUTSIDE OF THE CONTACT'S HOUSE, A LARGE TREE, AND THE DRIVEWAY ALL SUSTAINED MAJOR DAMAGE. THERE WERE NO INJURIES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273234June 9, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE DRIVEWAY AND SURROUNDING TREES WERE DAMAGED. THE FIRE DEPARTMENT STATED THAT IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 84,000. UPDATED 06/24/09 *BF UPDATED 06/30/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273273June 9, 2009
LATCHES/LOCKS/LINKAGES
2002 FORD ESCAPE REAR DOOR AND WINDOW ARE JAMMED AND CANNOT BE OPENED ALSO REAR DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272685June 2, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THIRTY MINUTES AFTER FUEL WAS PLACED IN THE VEHICLE, IT CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A REPORT WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10269591May 21, 2009
ENGINE AND ENGINE COOLING
RECENTLY AS I WAS LEAVING WORK I WENT TO START MY 2002 FORD ESCAPE. WHEN I TURNED THE KEY THERE WAS A SLIGHT HESITATION FOLLOWED BY WHAT SOUNDED LIKE A REALLY BAD BACKFIRE FOLLOWED BY SMOKE POURING OUT FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THE PLASTIC ENGINE COVER AND INTAKE WERE BLOWN TO PIECES UNDER THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269548May 20, 2009
AIR BAGS:SIDE/WINDOW
I HAVE A 2002 FORD ESCAPE WITH THE SAME PROBLEMS WITH THE AIR BAG LIGHT. THE AIR BAG LIGHT BEGAN BLINKING THEN IT WOULD STAY ON. I BELIEVE IT HAS TO DO WITH THE SIDE AIR BAG CONNECTORS UNDER THE DRIVER SEAT. I HAVE TRIED CLEANING THEM WITH CONTACT CLEANER. THE LIGHT WILL GO OFF BUT WILL COME BACK ON SOMETIME LATER. THE LIGHT COMES ON EVERY TIME I START THE ENGINE OR JUST HAVE IN THE 'ON' POSITION. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268234May 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20-30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. IMMEDIATELY, THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE ENGINE. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN; AUTOMATIC TRANSMISSION; CONTROL MODULE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266866April 27, 2009
AIR BAGS:FRONTAL
MY 2002 FORD ESCAPE IS EXPERIENCING ITS SECOND MAJOR AIRBAG PROBLEM. THE WIRING UNDER THE SEAT HAS NOW "BURNT UP" FOR THE SECOND TIME AND I CAN'T AFFORD TO HAVE THEM REPLACED AGAIN TO THE TUNE OF $450 SO I DRIVE WITHOUT ACTIVE AIRBAGS. THE WIRING HAS BEEN REPLACED ONCE ALREADY JUST 4 MONTHS AGO BUT I LIVE IN A DIFFERENT STATE THAN I DID 4 MONTHS AGO SO I'M STUCK. IN RESEARCHING THIS PROBLEM ONLINE I SEE THAT IT IS A COMMON PROBLEM. SHOULDN'T THERE BE A RECALL WHEN IT INVOLVES A SAFETY ISSUE LIKE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266464April 23, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2002 FORD ESCAPE, AND THE REAR LIFTGATE WINDOW HINGES HAVE BROKEN 3 TIMES [ONE TWICE, THE OTHER ONCE] IN NORMAL OPERATION. THIS IS EXACTLY THE PROBLEM COVERED BY SAFETY RECALL 04S20, BUT FORD SAYS THAT ONLY APPLIES TO CARS BUILT IN DIFFERENT ASSEMBLY PLANTS, NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265384April 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CATALYTIC CONVERTERS BLEW UP ON OUR 2002 FORD ESCAPE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10263005March 25, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE PROBLEM - 2002 FORD ESCAPE, VEHICLE ID # (131,287 MILES) BRAKES WITH EXCESSIVE PEDAL TRAVEL SUBSEQUENT TO MASTER CYLINDER REPLACEMENT (4X). DEALER (MCCAFFERTY FORD,1939 EAST LINCOLN HIGHWAY, LANGHORNE, PA 19047, (800) 590-8702) AGREES THAT TRAVEL IS EXCESSIVE BUT SAYS BRAKE PEDAL CANNOT BE REPAIRED AND BRAKES ARE SAFE. I BELIEVE THEY ARE UNSAFE AND THE BRAKE PEDAL SHOULD BE REPAIRABLE. DEALER STATED THAT FORD MOTOR WAS CONTACTED AND IS UNABLE TO PROVIDE A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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