Ford Escape Complaints (2001)

996 consumer complaints on file.

#10111399February 11, 2005
STEERING:COLUMN
THE STEERING COLUMN HAD TO BE REPLACED DUE TO THE STEERING WHEEL BEING LOOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115223February 7, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER, FUEL SYSTEM, GASOLINE, STRUCTURE, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD ESCAPE 2001, WINDSHIELD WIPERS HAVEN'T KEPT WINDOWS CLEAR ENOUGH TO SEE DURING RAIN OR SNOW. *BF THE CONSUMER WAS ONLY GETTING 10-12 MILES PER GALLON ON THE HIGHWAY. THE VEHICLE WAS HARD TO DRIVE WHEN IT WAS WINDY OUTSIDE. WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE BRAKE WENT DOWN TO THE FLOOR AND DID NOT COME BACK UP FOR SEVERAL SECONDS. THE ANTI-LOCK BRAKES DID NOT ENGAGE. THE CONSUMER SPOKE TO THE DEALER AND HE SAID THE BRAKES MUST HAVE FROZEN UP. THE BATTERY LOW LIGHT WAS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109920February 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE PLASTIC CAP ON THE MASTER BREAK CYLINDER LEAKED BREAK FLUID ON THE ELECTRICAL WIRING HARNESS. THE INSULATION ON THE HARNESS FAILED AND THE WIRING SHORTED, CAUSING A FIRE. THE BREAK FLUID ACTED AS FUEL FOR THE FIRE. THE BREAKING SYSTEM, ALTHOUGH ABLE TO BRING THE VEHICLE TO A SAFE STOP, WAS SERIOUSLY AND ADVERSELY AFFECTED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108113January 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 83,000 WHILE DRIVING ON A HIGHWAY AT SPEED OF 60MPH. WAS TOLD BY DEALER THIS WAS A LACK OF MAINTENANCE AND WOULD COST APPROXIMATELY $3,800 TO FIX. TOOK TO LOCAL MECHANIC WHO REPLACED TRANS. FOR $3,000. WHILE TAKING APART OLD TRANS FOUND THAT AN INTERNAL COMPONENT FELL APART CAUSING THE ENTIRE TRANSMISSION TO FAIL. SAID THIS WAS A DEFECT IN THE TRANSMISSION AND NOT FAULT OF 'LACK OF MAINTENANCE'. HAVE CONTACTED FORD SINCE AND THEY REFUSE TO REIMBURSE FOR EXPENSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106954January 28, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THE BRAKES AT 38000 MILES WERE COMPLETELY WORN OUT, SO WERE THE ROTORS. TOOK THE VEHICLE TO DEALER TO BE REPAIRED. *AK THE CONSUMER TOOK THE VEHICLE IN TO FIND OUT WHY SO MUCH BLACK AN SILVER DUST WAS ON THE FRONT WHEELS. THE CONSUMER WAS TOLD THAT IT WAS NORMAL WEAR AN TEAR. THE CONSUMER WAS TOLD THAT THE DUST WAS ON THE FRONT TIRES WITHIN 200 MILES AFTER CLEANING. FRONT BRAKE PADS AND ROTORS WERE REPLACED AT NO CHARGE TO THE CONSUMER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108944January 26, 2005
VEHICLE SPEED CONTROL:CABLES
RECALL CAMPAIGN 00V210001 CONCERNING VEHICLE SPEED CONTROL CABLE. WHILE DRIVINGTHROTTLE CABLE BECOMES INOPERABLE. UPON DEPRESSING THE PEDAL IT WILL STICK. CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER FIVE TIMES FOR THE VERY SAME PROBLEM AS THE RECALL STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107912January 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ONE WEEK PRIOR TO FIRE, THERE WAS A UNUSUAL SMELL THAT WAS ALMOST LIKE A "FUNNY WOODSTOVE' SMELL. THIS SMELL WAS ONLY PRESENT UNTIL THE CAR HEATED UP AND THE AIR FRESHENER WOULD COVER THE ODOR. IT GOT VERY STRONG THE AFTERNOON BEFORE THE FIRE HAPPENED. IT WAS MORE OF A STALE TIN CAN IS THE BEST WAY THAT I CAN DESCRIBE IT. I CAME HOME IN THE EVENING AND AT 5:30 AM OF THE 30TH MY MOTHER AND I HEARD A LOUD EXPLOSION WHICH WE FOUND OUT WAS LATER THE REAR TIRE ON THE DRIVER SIDE OF MY 2001 FORD ESCAPE BURSTING DUE TO THE INTENSITY OF THE FIRE AND THE ORIGIN, THE REAR LEFT SIDE OF THE VEHICLE. THE FORD ESCAPE IS DESTROYED AND BURNED AT OVER 1400 DEGREES AND SPREAD SO RAPIDLY THAT BY THE TIME THE FIRE DEPARTMENT ARRIVED THERE WAS NOTHING THEY COULD DO BUT CONTROL THE FORE AND PUT IT OUT. MY PARENTS VEHICLE WAS IN THE DRIVEWAY NEXT TO MY ESCAPE AND WAS ALSO DESTROYED. SINCE THE INCIDENT I HAVE CONTACTED FORD SEVERAL TIMES TO REPORT THE INCIDENT AND HAVE AN INVESTIGATOR COME OUT TO DETERMINE THE CAUSE OF THE FIRE AS THE ORIGIN IS ALREADY DETERMINED DUE TO THE WAY THE VEHICLE BURNED. I HAVE BEEN GIVEN THE RUNAROUND SEVERAL TIMES, AND IT HAS BEEN ALMOST THIRTY DAYS. THERE WAS SOMETHING VERY WRONG WITH MY CAR AND THIS FIRE HAPPENED ONLY A COUPLE OF HOURS AFTER THE VEHICLE WAS PARKED IN MY DRIVEWAY, LUCKILY I WAS NOT KILLED AND MY FAMILY STILL HAS A HOME. THE FIRE MARSHAL HAS STATED THAT THE FIRE PATTERNS ON THE OUTSIDE OF THE CAR ARE CONSISTENT WITH A LEAKING O RING FROM THE GASOLINE TANK. THIS MATTER WAS GOING TO FURTHER BE INVESTIGATED WHEN MIDDLESEX MUTUAL AND FORD WERE PRESENT TO LIFT THE VEHICLE UP OFF THE GROUND, HOWEVER FORD HAS BEEN IGNORING THIS SERIOUS ISSUE AT HAND. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105571January 24, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE LIFTGATE DOOR WOULD OPEN WHEN THE REMOTE IS USED. POSSIBLE RECALL 04V602000. *AK THE LIFTGATE WOULD NOT LOCK AT TIMES. THEN SOMETIMES WHEN THE REMOTE WAS USED TO OPEN THE LIFTGATE, IT WOULD NOT OPEN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107657January 21, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DISPLAY ON MY FORD ESCAPE RADIO HAS STOPPED FUNCTIONING CORRECTLY; THE RADIO ITSELF IS FUNCTIONING. AFTER CALLING SEVERAL REPAIR SHOPS, THE DEALER SERVICE CENTER, AND SEARCHING THE INTERNET IT IS VERY APPARENT THIS IS A COMMON OCCURRENCE IN SEVERAL OF THE OEM RADIOS AND THE RESULT OF A DESIGN FLAW. MULTIPLE WEBSITES AND DISCUSSION PAGES REFER TO THIS ISSUE AS BEING THE RESULT OF AN OVERHEAT CONDITION ON THE DISPLAY BOARD DUE TO PROXIMITY OF THE POWER SUPPLY AND IMPROPER HEAT DISSIPATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107666January 21, 2005
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE HAD A RECALL TO REPROGRAM POWER TRAIN CONTROL MODULE WHICH WAS CORRECTED (?) ON 6/9/04. ON 7/2/04 VEHICLE WOULD NOT IDLE AND SUBSEQUENTLY WOULD QUIT RUNNING. TAKEN TO DEALER AND DEALER REPLACED IGNITION CONTROL VALVE. DEALER STATES IT WAS NOT RELATED TO THE POWER TRAIN CONTROL MODULE REPROGRAM. CAR WAS OUT OF MANUFACTURER WARRANTY, WITH 36,568 MILES AT TIME OF FAILURE. OTHER ITEMS OF CONCERN ON THIS VEHICLE INCLUDE THE LEFT HEADLIGHT AS DEFECTIVE ASSEMBLY AND ALLOWS MOISTURE BUILDUP. DEALER AGAIN REFUSES TO ACKNOWLEDGE A DEFECT AND REFUSES TO REPAIR AT THEIR COST (ESTIMATE COST APPX. $200 TO REPAIR THEIR DEFECT). OTHER ISSUES INCLUDE THE REPLACEMENT OF A COOLANT SENSOR, AND REPLACED A DPFE (ENVIRONMENT PROBLEM THAT WAS COVERED BY WARRANTY). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115671January 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
FORD ESCAPE 2001, EGR SENSOR FAILURE. *BF THE CONSUMER WANTED TO KNOW IF THE SERVICE BULLETIN APPLIED TO HIM, BECAUSE HE PURCHASED THE VEHICLE IN MEXICO, BUT T WAS MANUFACTURED IN KANSAS CITY MO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107552January 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. NO EVENTS LEADING UP TO THE FAILURE. 2. PASSENGER DOOR FAILED TO OPEN. 3. CAR CURRENTLY BEING REPAIRED. WAS TOLD BY DEALER THERE WAS NO SERVICE BULLETINS REGARDING THIS ISSUE. THIS EVIDENTLY IS A LIE. IF POSSIBLE, WILL FOLLOW UP WITH MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107439January 18, 2005
AIR BAGS:FRONTAL
THE CONSUMER WAS TRAVELING 30 MPH,WHEN SUDDENLY A VEHICLE TURNED IN FRONT OF HIS/HER VEHICLE. THE VEHICLE BECAME INVOLVED IN A HEAD ON COLLISION AND THE AIR BAG'S DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10103779January 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE STARTED TO IDLE. THE BRAKES AND ACCELERATOR PEDAL FELT SLUGGISH. THE CONSUMER PULLED OVER, AND TURNED OFF THE VEHICLE, WAITED A FEW MINUTES AND RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE MECHANIC CHECK OUT THE PROBLEM. RECALL CAMPAIGN 04V165000 REPAIRS WERE PERFORMED IN MAY FOR THE ENGINE STALLING WHILE DRIVING. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107327January 13, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN DRIVING ANY SPEED, THE ACCELERATOR PEDAL WOULD STICK INTERMITTENTLY. THE CONSUMER WOULD HAVE TO DEPRESS THE BRAKE PEDAL HARD TO GET THE PEDAL UNSTUCK. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107177January 11, 2005
ENGINE AND ENGINE COOLING
THE VEHICLE STARTED TO VIBRATE WHILE THE CONSUMER WAS DRIVING. THE CONSUMER TOOK THE VEHICLE IN TO THE DEALER, AND THE ENGINE COIL NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107128January 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE JERKS AND RAPIDLY ACCELERATES WHEN PRESSING THE GAS PEDAL IN REVERSE. WHEN TAKEN TO GET SERVICED THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105982January 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN FAILURE OF AUTOMATIC TRANSMISSION, NECESSITATING REPLACEMENT WITH COMPLETE NEW TRANSMISSION AND COOLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104594December 27, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY 2001 FORD ESCAPE HAD TO BE TOWED BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION.THE DEALER EXPLAINED IT AS A" ANTI- THEFT SYSTEM" GONE BAD.SO MY IGNITION HAD TO BE RE-KEYED.(HAD TO BUY NEW KEYS). OF COURSE THAT TOOK 3 DAYS. I CALLED FORDS AND THEY SAID EVEN THOUGH THERE IS A CODE IN THERE COMPUTER FOR THIS.NO RECALL HAS BEEN ORDERED ON THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103047December 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
FORD FAILURE TO PERFORM RECALL #04V-165 FORD #04S13 ON MY 01 ESCAPE. CONTACTED FORD, PROVIDED VIN, FORD CLAIMED NO RECALL ON MY VEHICLE. HOWEVER MT 01 ESCAPE WAS PRODUCED IN 10/2000 WHICH WAS DURING THE RECALL PERIOD. HAS NEVER BEEN DONE. VEHICLE NOW STALLS AND HARD STARTS (LONG CRANKS) SOMETIMES TAKES 2 OR 3 TRIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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