Ford Escape Complaints (2004)

499 consumer complaints on file.

#10321828March 24, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY ACCELERATED. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT UNUSUAL INCREASES IN RPMS OF UP TO 4500 WHILE IN ANY GEAR. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V574000: VEHICLE SPEED CONTROL: CABLES, HOWEVER THE DEALER STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE MALFUNCTIONING. HE PROCEEDED TO EXPLAIN THE IDLE AIR CONTROL VALVE WAS NOT CLOSING CORRECTLY, THEREFORE CAUSING THE VEHICLE TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 72667. THE IDLE AIR CONTROL VALVE FAILED WHICH CAUSED THE VEHICLE TO ACCELERATE AT AN EXCESSIVE SPEED. UPDATED 05/03/10. *JB UPDATED 06/03/10*BF UPDATED 06/10/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316154March 3, 2010
VEHICLE SPEED CONTROL
FORD ESCAPES WERE RECALLED FOR STICKING ACCELERATORS WHILE THIS VEHICLE WAS UNDER WARRANTY. AT ~90K MILES, ACCELERATOR BEGAN STICKING (THREE SEPARATE OCCASIONS). FORTUNATELY ALL OCCURRED ON THE HIGHWAY WHERE THERE WAS ENOUGH TIME TO PULL OVER AND 'UNSTICK' THE ACCELERATOR. MATS WERE NOT THE ISSUE SINCE I REMOVED THE MATS AFTER THE FIRST INCIDENT. FORD CLAIMED THERE WAS NOTHING WRONG YET REPLACED SEVERAL COMPONENTS (AT MY EXPENSE). NO INCIDENTS SINCE THEN - ABOUT 20K MILES LATER. OBVIOUSLY THEY STILL HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315570March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE VEHICLE FAILED TO ACCELERATE AND DECELERATE AND HE HAD TO TURN THE VEHICLE OFF TO AVOID A COLLISION. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL 04V5740000 VEHICLE SPEED CONTROL, CABLES IN 2005; THEREFORE THEY WILL NOT OFFER ANY ASSISTANCE. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315012February 28, 2010
SEAT BELTS
1. THE REAR PASSENGER SEAT BELT WAS NOT RETRACTING THE WAY IT SHOULD WHEN MY SON WOULD UNBUCKLE FROM HIS BOOSTER SEAT. I WOULD HAVE TO FEED THE BELT THROUGH TO HAVE IT RETRACT. 2. IT HAPPENED EVERY TIME WE UNBUCKLED HIS SEAT. 3. WE SWITCHED HIS SEAT WITH MY DAUGHTER'S, AS SHE IS STILL IN A CAR SEAT AND IS LATCHED TO THE CAR ITSELF, AND WAS NOT USING HER SEAT BELT. WE CALLED FORD AND IT WAS NO LONGER UNDER WARRANTY AND THEY RECOMMENDED THAT WE GET THE PART FIXED THROUGH THEM BECAUSE IF IT FAILS AGAIN, IT WILL BE UNDER WARRANTY. IT COST US $223 TO HAVE HIS SEAT BELT REPLACED. I ASKED FORD TO CHECK THE OTHER SEAT BELT, ON THE DRIVER'S SIDE (BACK SEAT) AND THEY AGREED THAT ONE HAS TO BE REPLACED TOO, BECAUSE IT TOO RETRACTS SLOWLY AND CATCHES WHEN TRYING TO BUCKLE IT. WE DIDN'T KNOW THAT IT WASN'T RIGHT, UNTIL WE MOVED OUR SON TO THAT SIDE. AGAIN, WE DON'T USE THE SEAT BELT BECAUSE OF THE LATCH SYSTEM ON OUR DAUGHTER'S CAR SEAT. IT WILL COST US ANOTHER $223 TO HAVE THAT ONE FIXED TOO. WE ARE GOING TO WAIT UNTIL WE HAVE TO MOVE OUR DAUGHTER TO A BOOSTER BEFORE HAVING IT FIXED. BUT WE FIND IT INTERESTING THAT BOTH REAR SEAT BELTS NEED TO BE REPLACED AND WHEN FOR THE MAJORITY OF THE TIME WE'VE OWNED THE CAR, THE 2 CAR SEATS WERE LATCHED IN AND WE DIDN'T USE THE SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310514February 15, 2010
VEHICLE SPEED CONTROL
WHILE MOVING MY 2004 FORD ESCAPE IN MY DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED WITHOUT MY FOOT ON THE PEDAL. I STRUCK A BUSH IN MY YARD AND WAS ABLE TO STOP. THE BUSH WAS DESTROYED AND THERE WAS APPROX. $500 DAMAGE TO MY VEHICLE. A RECALL REPAIR ON THE ACCELERATOR CABLE WAS PERFORMED BY FORD IN MARCH OF 2005. I BROUGHT THE VEHICLE TO A FORD DEALER WHO WOULD NOT EVEN LOOK AT THE VEHICLE WITHOUT CHARGING ME. I REPORTED THE INCIDENT TO FORD MOTOR CO. WHO STATED THAT THEY REPAIRED THE ACCELERATOR CABLE WHEN IT WAS RECALLED AND WOULD NOT REPAIR IT AGAIN. I HAVE SINCE HAD THE BUMPER DAMAGE REPAIRED AND WILL HAVE THE ACCELERATOR CABLE INSPECTED BY AN INDEPENDENT GARAGE. I AM LUCKY THAT NO ONE WAS HURT DURING THIS INCIDENT. I AM HESITANT TO DRIVE THIS CAR AGAIN AND I AM VERY CAREFUL WHEN I HAVE TO. I AM A RETIRED POLICE OFFICER AND HAVE SEEN WHAT M/V CRASHES CAN DO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10303434January 31, 2010
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
FORD 2004 ESCAPE - SLOWLY MAKING ASCENT UP A DRIVEWAY - SUDDENLY ACCELERATOR PEDAL STICKS, ENGINE RACING, CAR BEGINS RAPID ACCELERATION - DRIVER ABLE TO SLAM ON BRAKES WITH EXTREME PRESSURE TO STOP CAR - ENGINE CONTINUES TO RACE - DRIVER ABLE TO PUT CAR IN PARK WITH ENGINE STILL RACING - TURNS OFF CAR. HE THEN TURNS CAR BACK ON, ONLY TO HAVE ENGINE STILL RACING - IMMEDIATELY TURNS OFF AGAIN. DEALERSHIP CALLED TO COME PICK UP CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302546January 27, 2010
VEHICLE SPEED CONTROL
THE ENGINE REVS IN BELOW ZERO WEATHER EVER SINCE I BOUGHT THE ESCAPE IN 2003. I'LL BE DRIVING ON THE FREEWAY AT 60 MPH AND THE ONLY WAY I CAN SLOW THE SPEED OF THE CAR IS BY APPLYING THE BRAKES AND THE ENGINE CONTINUES REVVING AS IF IT WERE STILL GOING 60. THEN WHEN I GET OFF THE FREEWAY THE CAR CONTINUES TO REV LIKE THAT AND I STOP AT STOP SIGNS AND IT REVS AND ONLY BY PUSHING DOWN HARD ON THE BRAKE CAN I CONTROL THE CAR AS IT CONTINUES TO REV AS IF GOING ABOUT 60MPH. OFTEN WHEN I START IT IN THE MORNING IT REVS (WHEN BELOW ZERO) AND CONTINUES TO REV AS I DRIVE A MILE OR SO TO HAVE COFFEE. THIS HAS BEEN THE CASE SINCE I GOT THE CAR. I INITIALLY TOOK IT IN TO TOUSLEY FORD IN WHITE BEAR, MINNESOTA. THEY SAID IT WAS FIXED AND CHARGED SOMETHING LIKE $186 AND IT DID THE SAME THING ON DRIVING IT HOME (ABOUT 12 MILES). I TOOK IT BACK THEN AND THERE AS IT WAS DANGEROUS AND THEY TRIED TO FIX IT AGAIN AND IT STILL REVVED. ATTEMPTED FIXES: FEB 18, 08 REPLACED IAC, REPLACED 1L8Z*9F715*AA X-VALVE. THEN FEB. 19, '08 REPLACED IAC AGAIN PER INVOICE. I JUST GAVE UP AND DUE TO FINANCES DECIDED TO TAKE MY CHANCES DRIVING IT AS IS (STILL REVS). WHAT DO I DO NOW? THE DATE OF INCIDENT INSTEAD OF JAN. 8, 2010 SHOULD BE STATED AS "EVERY WINTER SINCE 2003". NEVER HAS BEEN FIXED.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291508November 9, 2009
VEHICLE SPEED CONTROL
ON 10/18/09 MY SON WAS IN CONTROL OF THE VEHICLE WHEN THE ACCELERATOR STUCK THE VEHICLE WOULD NOT RESPOND TO BRAKING AND EVENTUALLY RAN INTO A PARKED VEHICLE ONE PERSON INJURED AND THE VEHICLE PARKED RECEIVED DAMAGE MY 2004FORD ESCAPE TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10287263October 13, 2009
VISIBILITY
THE REAR WINDOW OF MY 2004 FORD ESCAPE LIMITED EXPLODED ON OCT 4. THE VEHICLE WENT THROUGH A CAR WASH APPROXIMATELY 20 MINUTES BEFORE IT OCCURRED. THE TEMPERATURE OUTSIDE WAS AROUND 50 DEGREES FAHRENHEIT. THERE WERE NO KNOWN CRACKS OR DAMAGE TO THE WINDOW. THE VEHICLE WAS SITTING AT AN ATM MACHINE WHEN IT SPONTANEOUSLY SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282355August 31, 2009
ELECTRICAL SYSTEM
MY 2004 FORD ESCAPE I BOUGHT USED FROM A DEALER AFTER LESS THEN 4 MONTHS AN IGNITION COIL POPPED I TOOK IT IN FOR REPAIR CHANGED COIL AND SPARK PLUGS GOT IT BACK AND LESS THEN 2 DAYS LATER ANOTHER IGNITION COIL POPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278292July 25, 2009
SERVICE BRAKES, ELECTRIC
TONE RINGS ON FORD ESCAPES BREAKING. THESE RINGS ARE FOR THE ABS SYSTEM. TRUCK DOESN'T STOP PROPERLY. I READ ALOT OF COMPLAINTS ONLINE ABOUT THESE TONE RINGS. FORD CHARGES $250 PER SIDE. IN MY CASE BOTH SIDES ARE BROKE . SOUNDS LIKE A FACTORY FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275963July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD ESCAPE XLT W/ 60000 MILES. IT REQUIRED A TORQUE CONVERTER REPLACEMENT AS PART OF THE TRANSMISSION SHIFTING PROBLEM. WHY ISN'T THIS LISTED AS A RECALL ITEM/ ONLINE IT APPEARS THERE HAVE BEEN SEVERAL TRANSMISSION FAILURES FOR THIS VEHICLE. ALL VEHICLES, INCLUDING MINE HAVE BEEN WELL MAINTAINED. THIS VEHICLE AND THOSE IN ONLINE REPORTS INDICATE VERY SIMILAR FAILURES. THIS SEEMS TO BE A MANUFACTURING DEFICIT/ FAULT. THIS TRANSMISSION PROBLEM SHOULD BE A RECALL/REPLACEMENT ITEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273925June 15, 2009
FUEL SYSTEM, GASOLINE
WHILE BODY WORK WAS BEING CONDUCED AT A DEALER FOR A SCRAPED FENDER, DEALER EMPLOYEE STARTED VEHICLE AFTER PAINT OPERATIONS. THE INTAKE MANIFOLD INSTANTLY AND VIOLENTLY EXPLODED INTO SEVERAL PIECES. THE VEHICLE HAS APPROXIMATELY 80,000 MILE, WAS DRIVEN INTO THE DEALER FOR THE BODY WORK, AND HAS HAD NO SIMILAR PROBLEMS. THE DEALER REPORTS THAT THE VEHICLE STILL STARTS AND WILL HOLD AN ROUGH IDLE. THE TIMING BELT IS INTACT. THIS VEHICLE USES DIRECT FUEL INJECTION AND A DRY INTAKE SYSTEM. THE DEALER STATED THAT ALL PROCEDURES INCLUDING PAINTING PROCESS WERE PROPERLY FOLLOWED LEADING UP TO THE EXPLOSION. CAUSE IS UNKNOWN. THE VEHICLE IS STILL AT THE BODY SHOP FINISHING BODY WORK. NO RESOLUTION HAS BEEN REACHED CONCERNING THE MECHANICAL FAILURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10268362May 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2004 FORD ESCAPE STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THE CAR WENT FROM DRIVE TO NEUTRAL AT 60 MPH. IT HAPPENED WHILE I WAS ACCELERATING TO CHANGE LANES AND ALMOST CAUSED A MAJOR ACCIDENT AS THE CAR BEHIND ME HAD TO SLAM ON IT'S BRAKES AND SWERVE TO AVOID OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267348April 30, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT, THE STOPPING DISTANCE INCREASED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE MANUFACTURER WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266321April 21, 2009
ELECTRICAL SYSTEM
I HAVE HAD TO REPLACE MY ALTERNATOR IN MY VEHICLE THREE TIMES NOW SINCE 2006. I WOULD LIKE TO KNOW WHY. THE DEALER I BOUGHT IT FROM CAN'T FIND ANYTHING AND IS NOT WILLING TO HELP SINCE THE LAST TIME IT WAS REPAIRED WAS OVER TWO YEARS AGO. WHEN IT WAS IN FOR REPAIRS THEY STATED THE FORD DEALER IT WAS TAKEN TOO COULD NOT FIND ANYTHING WRONG WITH IT. I EVEN FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE BUT THEY GOT A LETTER OF SUCH IN ACCURATE INFO FROM THE DEALER THE CLAIM WAS DROPPED. I KNOW TWO OTHER PEOPLE WITH THE SAME YEAR FORD I HAVE WITH THE SAME ISSUE. I WOULD LIKE YOUR COMPANY TO BUY MY CAR AND GET ME INTO A NEW ONE OR AT THE VERY LEAST REPAIR THIS ISSUE AND ANY ISSUES THAT MAY BE FOUND IF AND WHEN THIS IS LOOKED INTO. I FEEL I SHOULD NOT NEED TO BE MAKING PAYMENTS ON A CAR THAT BREAKS DOWN EVERY TWO YEARS. SOMETIME MORE. PLEASE HELP. MY CAR IS A 2004 FORD ESCAPE XLT 4WD. MILEAGE: 111925VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DIEHL MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266150April 20, 2009
VEHICLE SPEED CONTROL
ACCELERATING UP HILL TO POSTED 50MPH WHEN ACCELERATOR PEDAL PUNCHED TO THE FLOOR ON IT'S OWN. VEHICLE REACHED 85MPH AND SLOWED TO APPROX 55MPH WHEN DOWNSHIFTED TO 1ST WHILE SIMULTANEOUSLY PRESSING BRAKE PEDAL AND PULLING UP ON EMERGENCY BRAKE. ACCELERATOR PEDAL WOULDN'T COME UP DESPITE ATTEMPTS WITH FOOT. ULTIMATELY CRASHED, VEHICLE TOTALED, PROPERTY DAMAGE TO A HOUSE AND NEIGHBOR'S YARD, PERSONAL INJURIES SUSTAINED BY DRIVER ONLY; NO PASSENGERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10265495April 15, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING HOME LAST WINTER MY ACCELERATOR PEDAL STUCK OPEN AND WOULD NOT RELEASE. I APPROACHED THE EXIT AT APPROXIMATELY 55 MPH AND HAD TO PUSH THE BRAKES TO THE FLOOR TO STOP THE VEHICLE. AFTER LETTING THE CAR SET FOR APPROXIMATELY 10 MINUTES EVERYTHING WORKED FINE AGAIN UNTIL THE MORNING WHEN I STARTED THE ENGINE AND IT STAYED AT 3000 RPM UNTIL THE CAR WARMED COMPLETELY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258648February 14, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I WAS ON MY WAY TO WORK 7AM. IT WAS SNOWING LIGHTLY AND I BRIEFLY TURNED ON THE REAR WINDOW DEFROSTER TO MELT THE SNOW. APPROXIMATELY 1 MILE FROM HOME I TURNED OFF THE DEFROSTER WHILE SITTING AT A RED LIGHT AND HEARD AN EXTREMELY LOUD POP. I LOOKED AROUND AND DID NOT OBSERVE ANYTHING UNUSUAL. WHEN I LOOKED IN MY REARVIEW MIRROR I SAW THE DEFROSTER WIRES HANGING WITH PIECES OF GLASS ATTACHED AND THE REAR WINDSHIELD WIPER MOTOR ASSEMBLY HANGING BY A THREAD, I REALIZED THE LOUD NOISE WAS MY REAR WINDSHIELD EXPLODING. I HEADED BACK HOME TO ARRANGE TO HAVE THE GLASS REPLACED - FINAL COST $369.15. THE REAR WIPER MOTOR WAS DAMAGED DURING THE EXPLOSION. AFTER THE WINDSHIELD WAS REPLACED IT MADE A LOUD VIBRATING NOISE THAT WAS NOT THERE BEFORE. RESEARCH ON THE INTERNET INDICATES THAT OTHER FORD ESCAPE (04, 05 & 06) OWNERS HAVE EXPERIENCED THE SAME EXACT POTENTIALLY DANGEROUS OCCURRENCE. THESE COMPLAINTS CAN BE VIEWED AT: WWW.CARCOMPLAINTS.COM I CALLED FORD OWNER SERVICES AT 800-392-3673 AND FILED A FORMAL COMPLAINT. THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL ISSUED BUT I SHOULD BRING THE VEHICLE TO FORD DEALER FOR INSPECTION AND THE DEALER WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. THE FORD DEALER TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL WAS ISSUED AND THAT FORD MOTOR WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. DEALER TOLD ME THAT FORD WILL NOT COVER ANY OF THE REPAIR EXPENSES. THE NEW WINDSHIELD WIPER MOTOR WILL COST $150 FOR THE PART AND $50 TO INSTALL. I AM CONCERNED THAT IF THE DAMAGED MOTOR IS NOT REPLACED, IT COULD CAUSE A MAJOR ELECTRICAL PROBLEM NOT TO MENTION THE SAFETY ISSUE OF NOT BEING ABLE TO SEE OUT OF THE TAILGATE WINDOW. THE DEALER OFFERED TO CHARGE ME ONLY FOR THE PART AND ABSORB THE LABOR TO INSTALL MOTOR. FOR OBVIOUS REASONS THIS SHOULD BE A RECALL AND FORD SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS; NOT THE CONSUMER WHO UNKNOWINGLY PURCHASED A DEFECTIVE AND DANGEROUS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256387January 26, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING LESS THAN 40 MPH, THE CONTACT PLACED THE VEHICLE INTO DRIVE AND PROCEEDED TO DEPRESS THE ACCELERATOR PEDAL. THE PEDAL BECAME STUCK AND THE VEHICLE PROCEEDED FORWARD. SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE. THE VEHICLE CRASHED INTO A PLOWED AREA OF SNOW. THERE WERE NO INJURIES. THE ROADS WERE NOT ICY AT THE TIME OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES), ALTHOUGH THE FAILURES WERE IDENTICAL. UPDATED 02-23-09 *BF UPDATED 02/24/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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