Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11689816September 26, 2025
ENGINE
Coolant leaking into the motor, Ford won't cover it because it was not manufactured in a certain plant. This issue is very common in these eco boost engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689885September 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 29,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689789September 25, 2025
ENGINE
My engine is done from coolant infusion in cylinder 2. It is available for inspection upon request. Because of this known issue my engine could have stopped at anytime allowing for endless ways my family and I could have been killed. I found out about this issue when I took my car into Kerry Ford for a simple oil change and mentioned that my car had just started shaking upon starting it and until I drive for a bit. I’ve now had the engine inspected by the dealership and someone from my extended warranty. The check engine light came on after the car started shaking and my only warning was that I knew the car was shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689792September 25, 2025
ENGINE
The check engine light came on and is still on at this time. I was told that there is coolant in the cylinders of the engine. I was informed that the engine has to be replaced. I purchased the SUV a year ago with 60,000 miles on it and I have added another 1,000 miles. So far I have been lucky in the fact the vehicle is still running. it has been about a week now since the light came on and 3 days since I was given the information. From my research this problem is known to Ford Motor Company and has been for some time. I am aware that there is Technical Service Bulletin #22-2229. I know there is a class action suite dealing with this matter. There is also a Lemon Car suite on going. My next step will be to contact a local dealership to see if we can come to a resolution in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689116September 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving 50 MPH, the vehicle intermittently sputtered. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689274September 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My Ford Escape 2017 at 77,000 was diagnosed with coolant intrusion, causing catastrophic damage to the engine & requiring a total engine rebuild. This is a known issue identified by Ford in CSP 21N12 by Ford and TB 22-2134, but Ford has refused to subsidize any repairs because the car warranty is over 7 years old (it is currently an 8.5 year-old car). This issue can cause overheating, engine failure, and fires & has been known by Ford since at least June 2022, but they failed to notify me via mail or otherwise & have refused all requests to grant an extension or partial coverage for the necessary engine repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688880September 22, 2025
ENGINE
I am having to replace the engine for the second time in 3 year due to a design defect where the antifreeze is leaking into the cylinders and burning up the coolant and possibly cracked the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688958September 22, 2025
ENGINE
I own a 2017 Ford Escape. Recently, my car issued a Engine Failure Service Now message. In inspecting the check engine code, it was discovered that coolant was intruding into the cyclinder(s.) Upon researching, this is a know problem to a series of Ford vehicles in a certain date range. It was learned that Ford knows about this problem, has not done any sort of recall or notification to owners of affected vehicles, it is not covered under any extended warranty, and the recommendation, known by Ford, is a full motor replacement, which to say is costly would be an understatement. I find this incredibly negligent and Ford has allowed this problem to not be remedied by them in bad faith.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689006September 22, 2025
ENGINE
Coolant leak in engine as described in Ford customer service program 21N12. [XXX] ). The fact that this was not a recall or covered past November 2022 is quite frankly irresponsible and despicable from the Ford motor company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689035September 22, 2025
UNKNOWN OR OTHER
I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688565September 20, 2025
ENGINE, POWER TRAIN
Issue of coolant leaking into the engine which will need engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688020September 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
ABS light and traction light is on then hill assist information comes on then the 4 wheel drive disabled comes on then for minutes later comes back on and says abled. It’s been going on for sometime now but now when I am driving it seems like it just shuts off and then starts again and at times it goes very quick. It is very dangerous. I only have 45000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688182September 18, 2025
ENGINE
My car was diagnosed with coolant incursion into cylinder #2. This has been noted as a defect by Ford on their service bulletin TSB 22-2229 which informs to replace the engine long block. My engine was initially just running rough with poor gas mileage. Now the engine is dying while I am driving it making a very unsafe condition. It is hard to steer and brake when the engine dies. The car was inspected by Murgado Ford in Chicago who informed me that the only fix is to replace the faulty engine. The check engine light comes on intermittently with a misfire code. Ford knows about this issue and it affects thousands of cars. They have refused to provide any assistance in fixing this well documented faulty engine design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687876September 17, 2025
ENGINE
The ford escape 1.5L ecoboost engine was built with a flaw that causes coolant intrusion into the engine cylinders. This caused an overheat in my engine and cracked the small engine block. I am aware now that this is a known issue that ford has a service bulletin for, but has not issued a recall. A check engine light appeared a few days prior to the failure, but when I brought it in, the error code was determined to be an ignition error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687289September 15, 2025
ENGINE
engine overheating allegedly caused by an internal engine coolant leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687441September 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2 and the engine. The contact was informed that because of the coolant intrusion, the engine was misfiring. In addition, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Program: 21N12 and Technical Service Bulletin: 22-22-29; with a similar failure description. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 153,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687456September 15, 2025
ENGINE
My 2017 Ford escort is showing signs of Coolant incursion into the engine block. This is a known issue by the Ford Motor Company and Ford refuses to do anything to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687489September 15, 2025
ENGINE
Coolant infiltration in engine. Lost of power White smoke from the exhaus Do not start Use a lot of cooler liquid Many missed fired Burned coolant odor Check engine light Engine shaking I am from Québec Canada
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687087September 13, 2025
ENGINE
Engine failure do to leaking coolant into the engine that is a known problem with the 2017 2.0l eco boost engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686783September 12, 2025
EXTERIOR LIGHTING
Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely blocking out the bottom light Car has less than 40k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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