Ford Escape Complaints (2004)

499 consumer complaints on file.

#10564770February 18, 2014
AIR BAGS
AIRBAG SENSOR DISPLAYED ON DASH. WILL NOT GO OFF. SCHEDULING DIAGNOSTIC TEST ON FRIDAY 2/21/2014. RESEARCHED PROBLEM ON INTERNET, APPARENTLY THIS IS HAPPENING MUCH TO OFTEN FOR IT TO BE A INDIVIDUAL PROBLEM. MY MECHANIC STATED IT HAS BECOME A COMMON PROBLEM WITH FORD ESCAPES. THE COST TO REPAIR IS NOT CHEAP. I CANNOT BELIEVE THAT THE GOVERNMENT HAS NOT INTERVENED AND ALERTED THE PUBLIC OR AT THE VERY LEAST FORD ESCAPE OWNERS. I AM DISABLED AND HAVE NO INCOME AT THIS TIME. I TRULY HOPE THAT THE GOVERNMENT WILL HOLD FORD MOTOR COMPANY TO THIS ISSUE BEFORE SOMEONE GETS SERIOUS HURT OR WORSE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563644February 10, 2014
STRUCTURE:BODY, VEHICLE SPEED CONTROL
WELL, MY FORD ESCAPE 2004 LTD EDITION HAD ISSUES SLOWING DOWN. I HAD USED THE CRUISE CONTROL INTERMITTENTLY AND NOTICED THAT THE VEHICLE CONTINUED AS IF CRUISE CONTROL WAS ON EVEN AFTER I BRAKED HARD AND CANCELLED THE CRUISE CONTROL. I SHUT THE VEHICLE OFF AND TRIED TURNING IT BACK ON. WHEN IT STARTED BACK UP, THE VEHICLE REVVED TO 5,000 RPM IN UNDER 5 SECONDS. I DID THIS TWICE WITH THE SAME EFFECT. I BROUGHT IT IN TO MY FORD DEALERSHIP. THEY SAID THERE WAS NO RECALL (ALTHOUGH NOW I SEE THEM ALL OVER THE INTERNET). I GOT A CALL BACK AFTER THIS WHOLE ORDEAL THAT THE RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED THROUGH AND THAT THE SHOCK WAS NOT ATTACHED TO ANYTHING. THIS SEEMS TO BE A COMMON TREND WITH THESE VEHICLES, BUT THERE ARE NO RECALLS. MY DEALERSHIP IS BRINGING IT TO AN AUTO BODY SHOP TODAY. I AM EXPECTING A $3,000 REPAIR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563755February 10, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE DRIVING, THE THROTTLE STUCK. APPLIED THE BRAKES, BUT VEHICLE WAS DIFFICULT TO SLOW AND TACHOMETER INDICATED HIGH ENGINE SPEED. SHIFTING TO NEUTRAL, THE ENGINE RPMS PUT THE NEEDLE IN THE RED BEYOND THE GAUGE. AFTER SHUTTING OFF THE VEHICLE, AND OPENING THE HOOD THE PROBLEM DID NOT PERSIST, BUT RETURNED AFTER DRIVING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563194February 6, 2014
STRUCTURE:BODY, SUSPENSION
THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT CAUSING THE SHOCK MOUNT TO SEPARATE FROM THE BODY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562129January 29, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN APPLYING THE BRAKES, CAUSING THE VEHICLE TO ACCELERATE TO 85 MPH INDEPENDENTLY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND WAS ABLE TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS ADVISED THAT THE CRUISE CONTROL MALFUNCTIONED DUE TO EXTREME COLD WEATHER. THE CONTACT STATED THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN I.D. NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561550January 26, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
DRIVING DOWN ROAD AND THE RPMS ON MY 2004 ESCAPE JUMP UP. SO I TRY TO SLOW DOWN AND CAR KEEPS ACCELERATING. THROW CAR INTO PARK BECAUSE BRAKES WOULDN'T SLOW IT DOWN. EVER SITE I READ SAYS IT IS THE ACCELERATOR CABLE. SUPPOSEDLY THIS WAS REPLACED BY DEALER WHILE IN FOR AIR BAG INDICATOR LIGHT REPAIR IN DECEMBER 2012. UNDER RECALL. NOW WHEN I START VEHICLE RPMS JUMP, AND GET BURNING SMELL FROM MOTOR. CARS RPMS JUMP WHILE DRIVING DOWN ROAD ALSO. BATTERY AND ALTERNATOR WERE REPLACED IN MAY 2013 BUT SINCE THEY WERE REPLACED BATTERY INDICATOR LIGHT IS DIMLY LITE UPON ACCELERATING. I HAVE SPENT A FORTUNE ON THIS VEHICLE AND EVERY TIME I TURN AROUND IT NEEDS MORE WORK. I ALSO AFTER GETTING BATTERY AND ALTERNATOR REPLACED HAD TO PUT A NEW THROTTLE BODY COMPONENT IN BECAUSE MOTOR WAS RACING TO 3000 RPMS WHILE IN PARK OR WHILE FOOT WAS ON BREAK. PLEASE HELP. I AM SCARED TO DEATH TO DRIVE THIS VEHICLE LIKE IT IS. CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559734January 13, 2014
SUSPENSION
THESE WAS A LOUD BANG WHEN DRIVING OVER SMALL BUMPS IN THE REAR PASSENGER SIDE WHEEL. WHEN I WAS HOME I CHECKED THE WHEEL WELL AND THE TOP SHOCK MOUNT WAS TOTALLY ROTTED THROUGH TO THE TRUCK AREA. THE MOUNT HOUSE IN THE BODY HAD BROKEN OFF AND DESTROYED THE INNER WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556474December 18, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551318November 13, 2013
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SAFETY RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS TOTALED. SHE BELIEVED THE ACCIDENT, WAS DUE TO THE SAFETY RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550727November 4, 2013
ENGINE
AT APPROXIMATELY 65 MPH ON A CROWDED INTERSTATE HIGHWAY, THE VEHICLE LOST POWER AND THE "CHECK ENGINE" LIGHT ILLUMINATED THE VEHICLE SLOWED AND I WAS ABLE TO PULL OFF THE HIGHWAY. AFTER SWITCHING THE ENGINE OFF AND WAITING A FEW MINUTES, I WAS ABLE TO START THE CAR AND MOVE FORWARD FOR ABOUT A MILE WHEN THE SAME THING HAPPENED. AFTER THE THIRD TIME THIS HAPPENED, I DECIDED THE CAR WAS TOO DANGEROUS TO DRIVE IN TRAFFIC AND PULLED OVER TO CALL A TOW TRUCK. THE CAR HAS LESS THAN 20,000 MILES ON IT. THE LOCAL FORD DEALER INDICATES NO RECALL HAS BEEN ISSUED FOR THIS SPECIFIC PROBLEM. LOSING SPEED IN FAST-MOVING HIGHWAY TRAFFIC IS EXTREMELY DANGEROUS; THANKFULLY THERE WAS NO ACCIDENT OR INJURY IN THIS CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550695November 3, 2013
STRUCTURE:BODY, SUSPENSION
RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. DAUGHTER TOOK ME FOR A RIDE AND I SAT IN THE REAR OF THE VEHICLE TO TRY AND FIND THE SOURCE OF THE RATTLING. CHECKED THE STORAGE COMPARTMENT FOR THE SPARE, ALL OTHER PARTS AND COULD NOT DETERMINE THE SOURCE. THE NEXT DAY THE NOISE WAS MUCH MORE PRONOUNCED. TOOK IT TO A BODY SHOP AND THEY IMMEDIATELY FOUND THE SOURCE OF THE PROBLEM, THAT BEING A TOTALLY RUSTED OUT SHOCK/STRUT TOWER. THE BODY SHOP MANAGER SAID HE HAS SEEN THIS ON MULTIPLE ESCAPES. HE REFUSED TO QUOTE THE JOB AS HE DID NOT WANT TO BE LIABLE IN CASE IT DID NOT WORK OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548948October 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE WAS HEARD FROM OUTSIDE THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SHOCKS AND STRUT MOUNT WERE COMPLETELY CORRODED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 12/4/13*CN THE CONSUMER STATED THE RIGHT REAR SIDE OF THE SHOCK STRUT MOUNT RUSTED AWAY. UPDATED 12/12/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548474October 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THE SEAT BELT WOULD NOT COMMUNICATE TO THE AIR BAG TO ACTIVATE WHILE ENGAGED. THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE WIRING SYSTEM TO THE SEAT BELT NEEDED TO BE REPLACED. THE DEALER DID NOT REPLACE THE WIRING SYSTEM. THE DEALER STATED THAT IN THE EVENT OF A CRASH, THE AIR BAGS POSSIBLY WOULD NOT DEPLOY. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547414October 9, 2013
STRUCTURE:BODY
TL* THE CONTACTS OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS A HOLE ABOVE THE PASSENGER'S SIDE REAR BODY PANEL AND AS A RESULT, THE REAR PASSENGER'S SIDE STRUCTURE OF THE UNIBODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547199October 8, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS COMPLETELY RUSTED AND HAD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 11/19/13*LJ UPDATED 11/29/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547105October 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 106,000. UPDATED 11/15/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546288September 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE HEARD AN ABNORMAL NOISE AND UPON FURTHER INVESTIGATION, SHE FOUND THAT THE REAR WHEEL WELL SUFFERED FROM SEVERE CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546100September 29, 2013
SUSPENSION, STRUCTURE:BODY
I HIT A BUMP AND THE BACK OF MY VEHICLE STARTED MAKING A BANGING NOISE AFTERWARD ANY TIME I WENT OVER THE SLIGHTEST BUMP. I TOOK IT TO THE GARAGE AND THE MECHANIC WOULDN'T EVEN TOUCH IT. THE REAR SHOCK MOUNT PLATE IS RUSTED OUT AND HE SAID THE WHEEL WELL IS BREAKING RIGHT OFF THE FRAME. THERE IS NOTHING LEFT AROUND IT - THE METAL WAS ONLY HELD TOGETHER BY UNDERCOATING IN SOME PLACES. HE SAID IT WAS PUSHING DOWN ON THE BRAKE LINE, TOO. I HAVE SEEN SEVERAL INCIDENTS WITH THIS MAKE/MODEL/YEAR AND THE 2005 AS WELL. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED. MY CHILDREN WERE IN THAT VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543775September 16, 2013
STRUCTURE:BODY, SUSPENSION
NOTICED A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. AFTER ARRIVING HOME I CHECKED THE MUFFLER AREA THINKING IT WAS LOOSE WHICH IT WAS NOT. I THEN CHECKED INSIDE OF THE PASSENGER SIDE REAR WHEEL WELL AND FOUND THAT THE SHOCK THAT WAS ATTACHED TO THE FRAME OF THE VEHICLE HAD TOTALLY RUSTED OUT LEAVING A HUGE HOLE IN THE FRAME. THE HOLE NOW LEAVES THE VEHICLE UNSTABLE AND EXPOSED TO ALL ELEMENTS OF THE WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543887September 16, 2013
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE AND ACCELERATOR PEDALS WOULD NOT RESPOND TO PRESSURE. THE CONTACT WAS ABLE TO MOVE THE STEERING WHEEL AFTER MUCH EFFORT BUT SHORTLY AFTER, CRASHED INTO A UTILITY BOX. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 90,000. UPDATED 04/22/14 MA WHEN THE CONSUMERS DAUGHTER CRASHED INTO THE ELECTRICAL BOX, IT CAUGHT ON FIRE, AND SPREAD TO THE VEHICLE. UPDATED 04/24/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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