Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10493035January 15, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ONTO THE BRAKE RESERVOIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE MASTER CYLINDER WOULD NEED TO BE REPLACED BUT THE PART WAS NOT AVAILABLE FOR REPAIR. THE BRAKE WARNING LIGHT CONTINUED TO ILLUMINATE INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487404December 5, 2012
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EMITTED A BURNING ODOR AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT MENTIONED THAT SOMETIMES THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION, BUT THE MECHANIC WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000 AND THE CURRENT MILEAGE 162,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10487463December 5, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I OWN THREE FORD ESCAPES AND ON THIS VEHICLE I'VE HAD THE RIGHT FRONT ABS RING SNAP SAME AS ALL THE OTHERS WITH NO WARRANTY FROM THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487464December 5, 2012
FUEL/PROPULSION SYSTEM
AGAIN I OWN THREE OF THESE VEHICLES AND WHILE PUMPING GAS MY FUEL TANK STRAPS ROTTED OUT, SAME AS THE OTHER TWO. AGAIN DEALER WILL NOT WARRANTY AND THEY WON'T HELP ESPECIALLY WITH THE SAME PROBLEM WITH ALL THREE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485197November 19, 2012
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
UPON PRESSING THE BRAKE, AT ANY SPEED, THE VEHICLE COMPLETELY SHUTS OFF. THIS HAS CAUSED ME TO BE NEARLY REAR-ENDED ON SEVERAL OCCASIONS. IT HAPPENS WITHOUT NOTICE, AND IS BECOMING MORE CONSISTENT. I TOOK IT TO THE DEALERSHIP, AS THERE WERE RECALLS ON MY VEHICLE, BUT THEY SAID WHILE THAT IS A PROBLEM FOR MY MAKE AND MODEL, IT WAS IN FACT NOT ONE OF THE RECALLS TO BE PERFORMED. I HAD TWO RECALLS PERFORMED, NEITHER OF WHICH HELPED THIS PROBLEM AT ALL. IT LEAVES ME HALTED IN INTERSECTIONS, AND MAKES FOR ABRUPT STOPS, AS I HAVE TO COMPLETELY BRAKE TO A FULL AND COMPLETE STOP, THROW THE TRUCK INTO PARK, TURN THE KEY OFF, WAIT A MOMENT, TURN THE KEY BACK ON, AND BACK INTO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485212November 19, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
THE VEHICLE, AFTER BEING TURNED OFF, WOULD NOT TURN BACK ON, AND THE GEAR INDICATOR SQUARE THAT SURROUNDS THE ENGAGED GEAR WAS MULTIPLYING, FLASHING AND "DANCING" FROM GEAR TO GEAR. THIS HAPPENED A SECOND TIME EXACTLY ONE WEEK LATER, AND THIS TIME THE INTERIOR LIGHTS WERE FLASHING AND COULD NOT BE STOPPED. AFTER QUITE SOME TIME ONCE THE KEY WAS REMOVED AND THE DOOR WAS CLOSED, THE FLASHING INTERIOR LIGHTS CEASED AND WOULD ONLY CONTINUE AGAIN ONCE THE KEY WAS IN THE IGNITION. THOUGH REMOVING THE KEY CAUSED THE LIGHTS TO STOP FLASHING, EVEN ONCE THE KEY WAS REMOVED, THE INDICATOR SQUARE CONTINUED THE BEHAVIOR. PERIODICALLY DURING OPERATION THE LIGHTS STRENGTHEN IN AND OUT WHEN IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485207November 19, 2012
SERVICE BRAKES
WHEN I FIRST START MY VEHICLE AND BEGIN DRIVING IT, UNLESS I REACH 20 MPH BEFORE NEEDING TO BRAKE, THE BRAKES MAKE A GRINDING NOISE AND AT FIRST THE PEDAL RESISTS, THEN IT GIVES WAY IN, CAUSING THE BRAKE TO NEED TO PRESSED DOWN COMPLETELY BEFORE THE VEHICLE WILL COME TO A STOP. ONCE I REACH THE 20 MPH OR SO, THE ABS LIGHT COMES ON, AND AFTER THAT, THE BRAKES WORK FINE. I TOOK IT TO MY FORD DEALERSHIP, THEY REPORTEDLY DID NOT FIND A PROBLEM WITH THE BRAKES, BUT PERFORMED A RECALL ON ONLY THE ABS LIGHT ITSELF. THIS DID NOTHING FOR THE GRINDING RESISTANCE AND FAILURE OF THE BRAKE PEDAL UPON INITIALLY NEEDING TO STOP, AND STILL THE ABS LIGHT POPS ON ONCE I REACH 20-25 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485201November 19, 2012
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
GOING BETWEEN 34-37 MPH TODAY, MY VEHICLE COMPLETELY STALLED UPON SLIGHT DECELERATION AS I WAS ATTEMPTING TO SWITCH INTO ANOTHER LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483480November 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS SHE WOULD HEAR A LOUD WHISTLING NOISE. WHEN SHE WOULD DEPRESSES THE BRAKES THE NOISE WOULD STOP. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THERE WERE NO RECALLS ON HER VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 230,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483393November 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THE AIR BAG LIGHT ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,060 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483448November 5, 2012
SUSPENSION, STEERING
I WAS DRIVING MY 2002 FORD ESCAPE AND COMING TO A STOP AT AN INTERSECTION WHEN I HEARD A LOUD POPPING SOUND. AFTER I STOPPED, I RELEASED THE BRAKE AND ROLLED FORWARD A FEW FEET BEFORE RE-APPLYING THE BRAKES AND THE SOUND REPEATED. I WAS ABLE TO DRIVE IT ACROSS THE HIGHWAY TO A FORD DEALERSHIP FOR REPAIRS. UPON INSPECTION THE FOLLOWING MORNING IT WAS DETERMINED THAT THE SUBFRAME ASSEMBLY HAD RUSTED OUT COMPLETELY ON THE PASSENGER SIDE AND HAD CAUSED THE LOWER CONTROL ARM TO BECOME LOOSE THUS BENDING IT AND MAKING IT UNUSABLE. I AM THANKFUL THAT THIS HAPPENED AT A VERY SLOW SPEED AND FEAR THAT IF OTHER FOLKS HAVE THIS HAPPEN AT HIGHWAY SPEED IT COULD BE A VERY BAD OUTCOME ! THIS ALLOWED MY PASSENGER SIDE TIRE TO PULL OUTWARD HENCE PULLING THE CONTROL ARM LOOSE. IT WAS A VERY EXPENSIVE FIX AND THE WARRANTY I HAD PURCHASED AT THE TIME OF BUYING THE VEHICLE WAS NO AVAIL. I CONTACTED FORD AND WAS TOLD THAT IF THERE IS NO RECALL THEN THERE IS NO PROBLEM !! SORRY BUT IT WAS A VERY EXPENSIVE FIX AND I BELIEVE FORD SHOULD MAKE GOOD ON THIS. HOW MANY INJURIES ARE REQUIRED BEFORE SOMEONE TAKES NOTICE ?? THE REPAIR BILL WAS $ 1160.96. I HAD ONLY OWNED THE VEHICLE FOR 7 MONTHS AT THAT TIME. IT STILL HAS MANY PAYMENTS TO BE MADE BEFORE IT IS PAID OFF. IT WOULD APPEAR THAT THE AIR CONDITIONING DRAIN RUNS DOWN THIS AREA CAUSING IT PERHAPS ? JUST AN OBSERVATION FROM A RUNNING VEHICLE IDENTICAL TO MINE. ANY HELP WOULD BE APPRECIATED ON THIS MATTER AND HOPEFULLY IT GETS RESOLVED BEFORE ANY FATALITIES HAPPEN IF THEY HAVEN'T ALREADY !! THANK YOU ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482829November 1, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL: CABLES). THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE REMEDY PART WAS UNAVAILABLE AND THE EXPECTED DATE WAS MID AUGUST 2012. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED FAILURE WITH THE THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482124October 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE DEALER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,500 AND THE CURRENT MILEAGE WAS 108,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480721October 16, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD EXPLOSION WHILE THE CONTACT DRIVING. THE CONTACT NOTICED THAT THE REAR LIFTGATE GLASS HAD EXPLODED AND SHATTERED, CAUSING SCRATCHES TO THE SIDE WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479691October 10, 2012
POWER TRAIN
A COUPLE OF FRIENDS AND I WHERE ON OUR WAY TO LA WHEN WE STOPPED FOR GAS. FILLED UP THE TANK AND THEN STARTED THE CAR, WHICH STARTED PERFECTLY FINE, I THEN PUT THE CAR INTO DRIVE AND WHEN I PUSHED THE ACCELERATOR THE CAR SIMPLY REVVED THE ENGINE AND DID NOT MOVE. THE DRIVE GEAR WAS NOT ENGAGING BUT SECOND WORKED FINE. FIRST GEAR DID ENGAGE ALSO BUT IT FELT IT WAS SLAMMED INTO PLACE NOT SMOOTHLY ENGAGING. HAD A NEAR BY MECHANIC LOOK AT IT AND HE SAID THAT THE TRANSMISSION WAS GIVING OUT AND THAT IT WOULD NEED TO BE REPLACED. I HAD THE CAR TOWED TO A DEALERSHIP WHERE I WAS TOLD THE CLUTCH HAD BLOWN OUT AND TAKEN THE REST OF THE TRANSMISSION WITH IT AND IT ALL HAD TO BE REPLACED. IT WAS A $3500 REPAIR THAT I NOW WISH I HAD DONE MORE RESEARCH ON BECAUSE THIS SEEMS TO BE A COMMON ISSUE. THE CAR ONLY HAD 54000 MILES BUT IT WAS 10 YEARS OLD AND THERE WERE NO SIGNS THAT THE TRANSMISSION WAS GOING OUT. THE NEW TRANSMISSION DOES COME WITH A 3 YEAR, UNLIMITED MILE WARRANTY WHICH IS WHY I WENT WITH THAT INSTEAD OF A REBUILD WHICH WOULD HAVE BEEN A BIT CHEAPER. AFTER LEARNING ABOUT ALL THE PROBLEMS THIS TRANSMISSION HAS, I WILL BE LOOKING FOR A NEW CAR IN THE COMING YEARS. I LIKE FORDS BUT THIS REALLY MAKING THINK ABOUT GETTING A NEW CAR FROM SOME ONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478549October 3, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE HAS BEGUN TO ACCELERATE UNEXPECTEDLY SINCE EARLY SEPTEMBER. THERE HAS BEEN AT LEAST FOUR INCIDENTS INVOLVING VEHICLE SUDDENLY ACCELERATING WHEN ITS WAS AT LOW SPEED OR STOPPED (WITH FOOT ON THE BRAKE). THE ACCELERATIONS LAST A FEW SECONDS AND LURCH THE CAR FORWARD. THE VEHICLE HAS BEEN TAKEN TO FORD FOR THE RECALL NOTICES INVOLVING THE CRUISE CONTROL CABLE (11S24B ON 30 JUNE 12 AND 12S37B ON 20 SEP 12). THIS VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE RECALL REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477335September 27, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
DRIVING 15MPH DOWN HOME STREET AND HEARD A CLUNK. PUT IN REVERSE TO GET BACK TO DRIVEWAY AND RIGHT FRONT WHEEL WAS SIDEWAYS AND DRAGGING. AFTER CALLING LOCAL GARAGE WAS INFORMED IT WAS THE SUBFRAME THAT HOLDS THE CONTROL ARM THAT WAS RUSTED THROUGH. ABLE TO MANEUVER CAR ONTO FRONT LAWN WHERE IT STILL SITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476800September 24, 2012
SUSPENSION
FORD ESCAPE WAS MAKING SHARP JERKING MOTIONS LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. IT HAPPEND RIGHT AFTER I TOOK THE ESCAPE IN TO FORD DEALER TO GET THE ABS AND ENGINE COVER RECALLS. THEY SAID THEY DID NOT CASUE THE PROBLEM. I TOOK TO LOCAL MECH IN TOWN AND HE SAID ISSUE IS THE CONTROL ARM BOLT IS SEPERATED FROM THE SUBFRAME AND IS RUSTED AWAY SO IT IS MAKING THE WHEEL WOBBLE OUT OF ALIGNMENT CAUSING THE JERKING MOTION. WONDERING IF RECALL IS ON FORD ESCAPE FOR SUBFRAME ISSUE WHERE CONTROL ARM BOLT IS ATTACHED . SEEN MANY SAME ISSUES WHEN SEARCHING THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475772September 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AS THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE CONTACT'S HOME, A NEARBY FENCE AND FINALLY A TREE. THE FAILURE CEASED ONCE THE VEHICLE CRASHED INTO THE TREE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND THE RIGHT FOOT. THE PASSENGER SUSTAINED MINOR LACERATIONS TO THE FACE AND SHOULDER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE CABLE THROTTLE STICK. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL CABLES) IN AUGUST 2012. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 173,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10474310September 8, 2012
LATCHES/LOCKS/LINKAGES, POWER TRAIN, STRUCTURE:BODY
1 - REAR LATCH IS NOT WORKING PROPERLY. WHEN IT IS COOL OUTSIDE, THE LATCH WILL NOT OPEN THE BACK DOOR. 2 - WINDOW LATCH HAS RUSTED CAUSING THE REAR WINDOW TO DETACH FROM THE HINGE. NOT THAT I AM BIDDER, BUT AT 37K MILES, THE TRANSMISSION BLEW.... I DISCUSSED THIS ISSUE WITH BOTH FORD AND MY DEALERSHIP ([XXX]). BOTH COMPANIES STATED THEY COULD NOT HELP ME AND THAT IT WAS ON ME TO PAY TO CORRECT. I EXPLAINED THAT THIS WAS DUE TO A LACK OF USING PROPER SUPPLIES. THEY COULD NOT HAVE CARED LESS. I AM HOPING YOU CAN HAVE THEM LOOK INTO THIS BECAUSE I WOULD REALLY HATE TO BE INVOLVED IN A CAR ACCIDENT CANNOT USE THE REAR AS AN EXIT.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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