Ford Escape Complaints (2022)

228 consumer complaints on file.

#11537766August 10, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537765August 10, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
I have a foot operated lift gate and I constantly have to find the exact spot for it to open. Twice it lifted and while I was putting groceries in the back it came back down on me. The first time in smacked the back of my head and left a big knot. The second time it caught my shoulder and then I was able to get out of the way. I thought if the lift gate touched something coming down that it would go back up. It is a 2022 and does not even have 3000 miles on it. No I have not contacted the dealer. I have been extremely ill and it slipped my mind. Thank you very much for a quick reply.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11533754July 21, 2023
UNKNOWN OR OTHER
The middle hinge of front door has broke off inside the door and has my window “pinched” and no longer able to be rolled up or down. Occasionally the rod that is broken off will prevent me from closing my door all the way and will come unhinged going down the road. Was 500 miles over warranty (took me a few days to bring it in due to getting a day off approved) and FORD says it’s $2500 to fix their safety flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529339June 28, 2023
SERVICE BRAKES
Purchased the SUV March 4, 2023. Within the first couple of days, when coming to a stop, backing out, slowing down the brakes makes this horrendous sound. Took it into the dealership and learned of the tsb of the rotors and brakes. They also changed my oil without my permission. Upon getting my SUV back within 2 days it continues with that horrendous noise backing out, slowing down, coming to a stop and stopping. Took it back again and they changed a rotor. The service department is closed on the weekends. Immediately upon getting my vehicle it does it again, but it was a Friday. This time, I take my SUV into the dealership and explain what it's doing. They have a tech take a ride. It makes a faint noise, of course, but he heard it. Now my vehicle the brakes are squealing so loud that you would think I would need new brake pads. My vehicle goes back into the dealership for the 3rd time on Thursday!The service department is absolutely clueless on how to fix this issue! Absolutely clueless!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527378June 16, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2022 Ford Escape. The contact stated that the vehicle was previously repaired under an unknown recall; however, the contact stated that while driving at an undisclosed speed, the vehicle violently lunged forward. Additionally, the contact stated that while the brake pedal was depressed, the vehicle violently jerked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was 5,503.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526750June 13, 2023
SERVICE BRAKES
After having my car for 6 months it began making a terrible noise first thing in the morning when I back out and apply the brakes. It is a bad groaning/moaning noise. When I took it in for service to the dealer they said they could not replicate the problem. The noise continued and I took it again for its regular scheduled maintenance and was again told they could not replicate the noise and that they checked the brakes and everything is fine. It is not fine...I am waiting to the brakes to fail it sounds so bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525298June 4, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I had recalls and problems since I first got the Car SUV Ford escape 2022 I never had so many issues Within 1 month I had to go back from some issues they had to fix see attached documents I SUV stalled on Virginia route 28 Luckly it was on the exit lane that I was able to stop and restart my engine I reported this to Ford dealership they supposedly fixed it but I am scared since I feel the problems are going to cost me in the long run I asked the dealership for an exchange they denied me I feel this is not fair I don't need a barely 1 year old SUV ford to have more problems on year 2 and 3 please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525004June 2, 2023
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the local dealer several times however, the contact was informed that parts were not yet available for the recall repair. The contact stated that when the vehicle was shifted into park(P), the vehicle started jerking. The contact stated that the vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521186May 9, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521126May 9, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received recall notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520783May 6, 2023
AIR BAGS, SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags and Seatbelts failed in a T-bone accident on the Highway and am unsure if it available for review on the car do to insurance taking possession of car. How was your safety or the safety of others put at risk? It did not restrain or protect me during accident. Has the problem been reproduced or confirmed by a dealer or independent service center? It was confirmed by my insurance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Insurance and Police Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No nothing was on the dash prior to crash
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11520472May 4, 2023
ENGINE
The contact owned a 2022 Ford Escape. The contact stated while the vehicle was parked, the contact heard two loud explosions, when the contact looked outside the vehicle was in flames, causing the siding of the contact's home siding to melt. The contact stated that there was no warning light illuminated, but the contact smelled an odor of fuel coming from the vehicle before the explosion. No one was injured and a police report was filed. The fire department was able to extinguish the flames. The vehicle was not towed. The vehicle was not diagnosed. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11520428May 4, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520415May 4, 2023
FUEL SYSTEM, GASOLINE
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519769May 1, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated that on several occasions while driving approximately 50 MPH, added pressure needed was needed while depressing the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she was concerned that the brakes might properly fail to stop the vehicle and cause an accident. Additionally, the contact stated that during inclement weather while shifted into reverse(R), there was a loud screeching sound coming from the brake pedal while the brake pedal was depressed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518932April 25, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516644April 12, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the vehicle was unsafe and sold the vehicle at a significant loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516274April 10, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while depressing the brake pedal, there was a squealing sound coming from underneath the vehicle. The contact stated there was brake dust coming from the front driver’s and passenger’s side brakes. The vehicle was taken to the local dealer who was unable to identify the cause of the issue. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513445March 23, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512226March 16, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Ford Escape equipped with Continental Tires, Tire Line: Conti ProContact, Tire Size: 225/65/R17. The contact stated that while her husband was driving approximately 45 MPH, the vehicle experienced a flat tire. While inspecting the tire, he noticed damage to the sidewall. There was a small crack located on the sidewall. The tire pressure warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the tread was worn on all four tires, and the tires needed to be replaced. The tires were replaced. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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