Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11588322May 12, 2024
SERVICE BRAKES
Several times this has happened while driving, I will brake and the car suddenly accelerates instead. Reporting the last incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588257May 11, 2024
ENGINE, SERVICE BRAKES, POWER TRAIN
I was driving and I received a drive motor failure. I lost all ability to accelerate and once under 7 mph the car shuddered to a stop. The dash shut down immediately. After exiting the vehicle and locking it, I rendered and the car seemed operational. I drove again to try to return home with the same issue occurring. I repeated this process with my emergency lights on to get the vehicle the remaining 2 miles home with the error happening a total of 4-5 times with one time showing a shifter error. In all cases, I needed to find a safe place to pull into while I waited for the reset to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588245May 11, 2024
VEHICLE SPEED CONTROL
After experiencing multiple brake failures and reduced power, now the cruise control is reporting incorrect values. Setting the cruise control to 42mph yields 70mph. This is dangerous and unsafe as you do not know what to expect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588234May 11, 2024
SERVICE BRAKES, POWER TRAIN, FUEL/PROPULSION SYSTEM
Cascading brake failures while driving. ABS unavailable. Regenerative braking unavailable causing the brake pedal to be really heavy and hard to stop. Parking brake warning. Tire pressure monitoring error. Traction control error (esc). Loud pump or motor noise coming from the rear when parked when failure occurs. Have video of this noise. This error is also causing the rear drive motor to not engage, causing half the power vehicle is supposed to have and front wheel drive only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588188May 10, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
These systems fail sporadically and unpredictably.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588185May 10, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Especially when traveling over rises or dips, or when accelerating after a school zone, the car frequently shakes, sometimes violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588049May 10, 2024
SERVICE BRAKES
I was coming to an intersection. The regen braking system was activated. As I went to apply brakes hit a bump and brakes went soft and car would not slow down. Luckily no one was in front of me as I had to just go through the intersection onto an on ramp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588020May 10, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
We have experienced a consistent issue on a local street by our elementary child's school. We have contacted Fisker no fewer than 5-6 times since December 2023 about this issue. Fisker has consistently stated that an upcoming over the air (OTA) software update would fix this issue. We are currently on OS 2.0 and the issue still persists. As the vehicle is going down a low grade hill towards a stop sign there is uneven pavement in the roadway. As we apply the brake petal on this uneven payment the Fisker Ocean One software gets confused and the car lurches forward as the ABS and emergency braking try to sort out the issue. Its very rattling as a driver to have this occur. Thankfully there hasn't been a car close enough in front of us or else we may have rear ended that vehicle. At times there is a crossing guard inside the box to direct traffic which is approximately 25-30 yards away. We have noticed this occurs both with the crossing guard and without the crossing guard in the active roadway. Not only is the crossing guard at risk but the students who are crossing the street to and from the school. The road is one lane each way so its not possible to avoid the uneven payment. The ADAS warning has also appeared on the digital dashboard with the earlier software (OS 1.1) numerous times and the infotainment screen would go blank for 24-36 hours with no explanation. As a driver you are not sure if this is "critical" or an on-going software issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587951May 9, 2024
SERVICE BRAKES
The loss of regenerative braking that I have experienced over uneven roads. While driving over a speed bump, slightly bumpy road, and gravel, the vehicle accelerates without me having pushed anything. As a driver, I feel like I am out of control of my vehicle. No warning lights or alerts come on when it happens. When I say uneven roads, I am driving over minor uneven terrain, not large potholes or bumps. This issue continues to endanger my life. The most concerning incident happened when I was coming down a hill preparing to stop at a stop sign that was parallel to a very busy street and my vehicle lurched forward. Luckily, I was just far enough away that I did not end up in oncoming traffic. I have repeatedly requested servicing for this issue and on every occasion Fisker has stated that its engineers are aware of the issue and they do not have a solution, so Fisker is not able to service my vehicle. From speaking with Fisker technicians and reading, I understand that the regenerative braking suddenly turns off over uneven terrain so the expected deceleration does not happen and instead the vehicle is lurched forward. I have owned the vehicle since February 24, 2024, and I have experienced the issue on 5 occasions. My vehicle was updated with the latest 2.0 software (and all attached modules) on April 24, 2024, and I have experienced the sudden loss of regenerative braking since receiving that update. I would gladly make the vehicle available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587705May 8, 2024
ENGINE, ELECTRICAL SYSTEM
1. The high voltage warning light is illuminated on the dash, the vehicle is available for inspection 2. The vehicle will not operate at a speed of more than 17 mph which puts the driver and general public at risk 3. Fisker technicians have attempted to repair on March 29, April 5, and April 18, 2024 in person at my residence Fisker has been unresponsive on next steps and will not respond to support requests, emails, or text messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587668May 8, 2024
SEATS, UNKNOWN OR OTHER
The vehicle will not go into drive or reverse unless you move to the front edge of the driver seat. The vehicle will go into park whenever you come to a stop, whether at traffic lights, in traffic at a roundabout, or on the highway when there is a lot of traffic. Due to the first issue of getting it into drive, this becomes problematic when you have to move the front edge of the seat to get it back into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587306May 6, 2024
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
The Fisker Ocean is an unsafe vehicle. In the two and a half months I have owned the vehicle, I have experienced the following serious safety issues that have put other vehicles and my self at risk: - The vehicle will accelerate unexpectedly, nearly causing me to crash into a vehicle ahead of me on one occasion and almost run into oncoming traffic in another occasion. - Blind spot protection is inaccurate and frequently will not be available. - Lane keeping assistance overcorrects such that it has caused me in multiple occasions to swerve then I have to overcorrect and have nearly missed hitting other vehicles. - ADAS system features (collision warning, front and rear cameras, paying attention) frequently unavailable or misreport problems, causing me to panic trying to figure out what is wrong. The vehicle has been serviced on three occasions by the manufacturer and is awaiting a fourth (no date provided). Fisker has reported no solve for the acceleration and has said the last update would correct ADAS issues but has not. The issues started almost immediately upon delivery of my vehicle. The issues happen at all speeds, and I cannot predict when. I am happy to provide service records but Fisker has not properly documented that they addressed in service visits, but I do have in email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587283May 6, 2024
UNKNOWN OR OTHER
I was in my vehicle, parked, and suddenly could not open the door and could not exit the vehicle. I was trapped inside. I got part of the video, which shows that I was in park, attempted to unlock the door, and could not get out. I eventually reset the vehicle twice to get the door to open. There was no warning. I just put my car in park and could not get out of the vehicle. I worry if I were in a wreck that I could not exit the vehicle. I also have an infant and worry if the doors are stuck that they would not be able to reset the vehicle and could get stuck in the car/especially as temperatures rise. I have told the company, but the company has not made an attempt to fix the vehicle yet. I have a video, but was unable to attach. Happy to send.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587115May 6, 2024
SERVICE BRAKES
The brakes fail to operate when brake regeneration is active while driving over rough road surfaces. The brake pedal must be applied a second time in order to engage the power brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586841May 3, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
I have severe safety concerns about the malfunction of the vehicle’s regenerative braking system. Since I purchased the car, it has unexpectedly lurched forward during stop-and-go traffic on several occasions. This sudden and unpredictable acceleration poses a clear risk of collision and injury to both the vehicle’s occupants and other road users. Despite multiple attempts over the past six months, Fisker has been unable to diagnose and repair this braking defect. As a result, I am left with a vehicle that is unsafe to operate under normal driving conditions. Fisker’s failure to address this problem promptly raises concerns about a potentially widespread defect affecting other 2023 Fisker Ocean vehicles." Please note that Fisker has responded to customer feedback and issued an over-the-air software update to improve the regenerative system, but the National Highway Traffic Safety Administration (NHTSA) is still investigating the braking problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586754May 3, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
When driving and releasing the accelerator, the regen kicks in to slow the car and provide deceleration and regeneration. During this time, you can feel the brake pedal vibrate. When allowing regen to kick in and suddenly driving over a bump or uneven surface, the regen turns off, and thus, the car gets pushed forward suddenly as the part of deacceleration coming of the regen is not present. This ultimately translates into an increase in the stopping distance since the driver is under the assumption that the regen braking is going to be present. To compensate, when using the manual brake pedal, suddenly, the car responds by activating the ABS and momentarily continuing forward at a slightly faster speed for a few feet. In addition, with 2.0, it has been observed that the current braking is a mix of manual brakes and regen brakes. You can see while the system is working, your brake pedal is being compressed automatically while the regen is also being active. when driving over an even surface, the regen gets deactivated, and the brake pedal remains compressed and does not come back up as quickly as it should; it appears that during this time, you are basically pressing the pedal, and there is essentially no regen brakes working, and the manual brakes appear to be activating. Compounding my concerns are the numerous warning messages that have appeared on the vehicle's dashboard, including "Auto Emergency Braking unavailable - Drive carefully" and "Brake system malfunction - Service is required", "Lane Keep Assistance Deativated" "Front Facing Collision Camera Fault". No service tickets have been provided to track, and no prior tickets for vent issues have been addressed. Poor communication and service provided into evaluating and addressing these concerns and braking issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586729May 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
During Moderate Braking, while driving over a bump, the entire drivetrain and braking system with "let go", and it feels like a surge in the drivetrain. During this time braking is unresponsive until it re-engages the system. If attempting to replicate, and viewing the driver's information console, sometimes you can see the "transmission" switch between Drive and Neutral and back to drive again. I have reported this to Fisker only weeks after receiving the vehicle in Sept 2023. They met me in a parking lot in San Diego, where "Taylor" a Magna Styer Engineering Technician for the ADAS system stated this was a known issue. Then in Dec 2023 or Jan 2024 the NHTSA reported that Fisker had fixed the problem - they have NOT, but since moving to Utah, the roads are a bit better than my original purchase location. On [XXX] while driving to work and when running over a very small bump in the road service on an exit ramp from [XXX], the regen braking and manual braking system released while driving, and my vehicle was propelled and continued through an intersection on a red light. This is becoming a common occurrence since the OS 2.0 update. Thankfully, there were no vehicles in the intersection and I made a sharp right turn and could not come to a complete stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586665May 2, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The most critical issue is a malfunction in the vehicle's regenerative braking system, which has caused the car to lurch forward unexpectedly during stop-and-go traffic on several occasions since I purchased . This sudden and unpredictable acceleration poses a clear risk of collision and injury to both the vehicle's occupants and other road users. Despite several attempts to have Fisker diagnose and repair this braking defect over the past six months, the issue persists, leaving me with a vehicle that is unsafe to operate in normal driving conditions. Fisker's inability to resolve this problem in a timely manner raises concerns about a potentially widespread defect affecting other 2023 Fisker Ocean vehicles. Compounding my concerns are the numerous warning messages that have appeared on the vehicle's dashboard, including "Auto Emergency Braking unavailable - Drive carefully" and "Brake system malfunction - Service is required." These alerts, combined with the actual performance issues I have experienced, strongly suggest that there are significant problems with the braking system that could have catastrophic consequences if left unaddressed. I am aware that the NHTSA has already opened a Preliminary Evaluation (PE24001) into alleged braking performance issues in 2023 Fisker Ocean vehicles, and I believe my experience provides further evidence of the seriousness and scope of this problem. The fact that Fisker has not been able to effectively repair my vehicle despite multiple attempts underscores the need for a thorough investigation and a buy-back from Fisker. In addition to the braking issues, I have also experienced other concerning problems with my Fisker Ocean, including phantom battery drain, a malfunctioning camera, and a non-functional solar roof. Please expedite this so that i can get another car to safely drive my children to school.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586519May 2, 2024
UNKNOWN OR OTHER
After enabling a "hill hold" feature where the car will stop after braking without needing to leave foot on brake, the car will automatically go into park/standby mode which results in car basically shutting off. This has affected many fisker oceans since their latest update. The car will stall on the freeway in stop and go traffic, at stoplights and stop signs. The driver must then put the car back into gear which with this vehicle does not happen expeditiously which results in stress and danger if someone approaching quickly from the rear. I need to attach videos to show this problem but this site will only allow pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586484May 2, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle will often not recognize included key FOB resulting in car shifting into park while stopped on the road, sometimes for multiple minutes, creating a very unsafe stopped car in active roadways. Vehicle dash will state "FOB not in vehicle." FOB is designed to communicate via NFC to ensure that the correct FOB is with the correct vehicle. My vehicle has never recognized the FOB and instead relies solely on the FOB's battery to maintain constant communication with the car. Resulting in the FOB battery going dead 4-5 times a week. Car is un-drivable because of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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