Dodge Neon Complaints (2002)

173 consumer complaints on file.

#10017592June 9, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIR BAGS DID NOT DEPLOY. *JB *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021708May 28, 2003
TIRES
VEHICLE'S TIRE HAD FLAT SPOTS MEANING THE BELT MUST BE BROKEN INSIDE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016928May 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
NOTICED CAR WAS LEAKING OIL; CHECKED OIL LEVEL AND OIL WASN'T EVEN REGISTERING ON THE OIL DIPSTICK. REQUIRED TWO (2) QUARTS OF OIL TO FILL TO PROPER LEVEL. IT APPEARS AS THOUGH THE OIL IS FINDING ITS WAY INTO THE COOLANT SYSTEM AND BEING EXPELLED FROM THE COOLANT OVERFLOW (EXPANSION) TANK. ALMOST TWO WEEKS LATER THE VEHICLE REQUIRED ANOTHER QUART AND WAS LOSING OIL AND COOLANT AT AN ALARMING RATE (POURING OUT OF THE VEHICLE). DEALER HAS INSISTED PROBLEM DOESN'T EXIST AND HAS ACCUSED ME OF PUTTING OIL INTO COOLANT OVERFLOW TANK. THIS IS A BLATANT LIE ON THEIR PART TO AVOID WARRANTY LIABILITY. HE INSIST THAT THERE IS NO WAY FOR OIL TO FIND ITS WAY BACK INTO THE COOLANT SYSTEM. I HAVE RESEARCHED THIS STATEMENT AND IT IS UTTERLY FALSE (EITHER THE HEAD GASKET OR THE WATER JACKET COULD BE RESPONSIBLE, AMONG OTHER THINGS). THEY REFUSE TO ACKNOWLEDGE THE PROBLEM OR FIX IT INSTEAD INSISTING THAT THE CAR IS OPERATING ACCORDING TO FACTORY SPECIFICATION AND THAT IT IS SAFE TO DRIVE. MY UNDERSTANDING IS THAT THIS COULD RESULT IN AN ENGINE FIRE IF THE ENGINE OVERHEATS, ENGINE SEIZURE, ETC., ANY ONE OF WHICH COULD RESULT IN THE LOSS OF LIFE, MINE OR MY FAMILY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016392April 23, 2003
SUSPENSION:FRONT
VIBRATION IN FRONT SUSPENSION AND DEALER IS UNABLE TO LOCATE SOURCE AND CONTINUES TO STALL IN REPLACING THIS VEHICLE THAT HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN IT HAS BEEN DRIVEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017174April 18, 2003
VISIBILITY
IT BECAME DIFFICULT FOR THE DRIVER TO SEE OUT THE FRONT WINDSHIELD AND PASSENGER FRONT WINDOW. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015808April 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015571April 10, 2003
SUSPENSION:FRONT
WHILE DRIVING THE VEHICLE WOULD PULL TO THE RIGHT. THE DEALERSHIP REALIGNED THE VEHICLE BUT THE PROBLEM STILL EXIST. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015573April 10, 2003
STRUCTURE
THE VEHICLES FRONT FENDER CRACKED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE FENDER NOT HAVING ENOUGH BRACKET TO SUSTAIN PRESSURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015080April 2, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES AND ROTORS FAILED AT 9000 MILES, THE DEALER REPLACED THEM, HOWEVER THE PROBLEM RECURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011530March 12, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB THE ACCIDENT RESULTED IN A TOTAL LOSS. SCC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10007820February 19, 2003
SUSPENSION:FRONT
I HAVE TAKEN MY VEHICLE IN TWICE FOR A VIBRATION IN THE STEERING WHEEL AND THE VEHICLE WOULD PULLED TO THE LEFT. THE FIRST TIME I BROUGHT IT IN THEY SAID IT WAS DUE TO TIRE WEAR AND THEY REPLACED THE TIRE FREE OF COST. I TOOK THE CAR IN ABOUT FIVE MONTHS LATER BECAUSE IT WAS STILL DOING THE SAME THING THIS TIME THEY SAID IT WAS NORMAL TIRE WEAR AND THEY NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005659February 11, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THIS CAR HAS USED MORE THAN 10 QUARTS OF OIL SINCE NEW (NOT COUNTING CHANGES). IT HAS JUST OVER 20K MILES NOW AND STILL USES OIL. IT DOES NOT SMOKE OR LEAK. THE FUEL MILEAGE IS NOWHERE NEAR THE ADVERTISED MILEAGE. THE DEALER WAS CONTACTED REGARDING NO BRAKE LIGHTS JUST AFTER PURCHASE. AFTER TWO TRIPS TO THE DEALER (AND THE SERVICE WRITER TELLING US THAT WE REMOVED THE CIGARETTE LIGHTER ADAPTER WRONG), THEY DISCOVERED THE WIRING HARNESS FOR THE BACKUP LIGHTS WAS CRUSHED BY THE SHIFTER IN REVERSE AND SHORTED THE LIGHTS. AFTER COMPLAINING ABOUT POOR STARTING AND SHUDDERING AFTER A COLD SOAK, THE DEALER REPLACED THE INJECTOR O-RINGS, WHICH SOLVED THE SHUDDER, BUT NOT THE MILEAGE. NOTHING HAS HELPED THE OIL USAGE, NOT EVEN THE TWO TRIPS TO THE DEALER TO REPLACE A BAFFLE IN THE VALVE COVER AND AN "OIL CONSUMPTION" TEST, WHICH WE PERFORMED. YES, IT USES OIL. I SHOULD'VE BOUGHT MY DAUGHTER A NISSAN, OR, LIKE I JUST BOUGHT MYSELF, A BRAND NEW FORD PICKUP. THIS WAS MY FIRST AND LAST DAIMLER-CHRYSLER PRODUCT...EVER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001001January 13, 2003
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I TURNED THE KEY THAT MORNING TO GO TO WORK, THE CAR WAS TOTALLY DEAD. I CALLED CHRYLER ROADSIDE ASSISTANCE, SENT A TOW TRUCK, GAVE ME A JUMP, I LET THE CAR RUN FOR 45 MINUTES BEFORE GOING TO WORK, I STARTED DRIVING, DASHBOARD LIGHTS WERE BLINKING LIKE CRAZY, THE GAS GUAGE KEPT MOVING UP & DOWN, AND THE SEATBELT LIGHT STARTED BLINKING. DROVE TO CARMAX/LOS ANGELES AND THEY WERE CLOSED. I DROVE HOME, WOULDN'T RESTART, CALLED THE TOW TRUCK AGAIN, CAR TOWED TO DODGE DEALER (ON MANCHESTER & ISIS/INGLEWOOD). I WAS TOLD THAT THE BATTERY CELL HAD DISLOCATED, REPLACED BATTERY AND I WAS TOLD THAT EVERYTHING WAS FINE. 12/20/02: DRIVING HOME ON THE 405 FREEWAY, THE CAR BEGAN TO JERK AND ALL THE DASHBOARD GUAGES WERE GOING UP AND DOWN, THE RADIO CUT OFF, AND THE GAS GUAGE WAS GOING CRAZY. I WAS AT THE CENTURY BLVD EXIT, I MADE A SHARP TURN TO GET OFF ON CENTURY, THEN THE CAR JUST CUT ON BY ITSELF. I CONTINUED TO DRIVE ABOUNT 1 MILE AND THE CAR TOTALLY WENT DEAD. THERE WERE NO LIGHTS OR POWER. I CALLED FOR A TOW, THE CAR WAS TOWED TO DOWNTOWN LA DODGE, I WAS TOLD THAT THE BATTERY CABLE WAS LOOSE, IT WAS TIGHTENED AND THEY DIDN'T SEE ANY OTHER PROBLEMS.. 12/23/02: DROVE AROUND THE CORNER FROM MY HOUSE (1/4) MILE, CAR CUT-OFF IN THE MIDDLE OF THE STREET. MY FRIEND CAME, TOUCHED THE BATTERY CABLE, AND THE CAR STARTED. WHEN I DROVE ABOUT ANOTHER 1/4 MILE, THE CAR SHUT-OFF AGAIN. I CALLED THE TOW TRUCK, THE CAR WAS TOWED TO THE SELLER (SANTA MONICA NISSAN), THEY KEPT THE CAR FOR A WEEK TRYING TO FIND THE PROBLEM. ON DECEMBER 31, I REC'D A CALL FROM BUERGE DODGE, THEY HAD TO RE-WIRE THE ENTIRE CAR.. 01/10/03: I WAS DRIVING HOME FROM WORK AND THE CAR ACCELERATED BEFORE COMING TO A COMPLET STOP, MY CO-WORKER INSTRUCTED ME TO OPEN THE HOOD, SHE TOUCHED THE BATTERY CABLE AND THE CAR STARTED. I CAME HOME AND LEFT MSSGS FOR THE BUERGE DODGE SERVICE PERSON (JEREMY BATTAT) TO CALL ME BACK AND I STILL HAVE NOT HEARD FROM HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001619December 30, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONT PANEL COLLISION ON THE DRIVER SIDE AND NEITHER AIR BAG DEPLOYED. DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003952December 21, 2002
SEAT BELTS:REAR/OTHER
CONSUMER HAS PROBLEMS WITH THE SAFETY BELTS. THE PLASTIC PIECE ON THE BELT WHICH CREATED TENSION TO MAKE THE BELT TIGHTEN TO KEEP IT FROM BECOMING LOOSE BROKE THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023274November 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATE WHILE TRAVELING NOTICE SMOKE COMING FROM UNDER HOOD. CONSUMER PULL VEHICLE OVER AND LOOK UNDER HOOD AND NOTICE FLAMES ON ENGINE. CONSUMER CLOSE HOOD FIRE WAS PUT OUT. VEHICLE WAS TOWED TO DEALER TECHNICIAN NOTICE POWER STEERING HOSE WAS TO CLOSE TO THE EXHAUST. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022810November 15, 2002
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING THE BRAKES VEHICLE JERKS AND PEDAL ALMOST GOES TO THE FLOOR. CAUSE IS UNKNOWN. PLEASE PROVIDE MORE INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769685November 13, 2002
FUEL SYSTEM, GASOLINE
FUEL MILEAGE NOT UP TO RATING 20 MPG NOW RATING 33 MPG. VEHICLE ONLY 5 MONTHS OLD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022633November 13, 2002
VISIBILITY:WINDSHIELD
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEVERE REFRACTION ON UNCOMING HEADLIGTHS AS WELL AS STATIONARY LIGHTS. DEALER WAS CONTACTED AND STATED THAT IS NORMAL ON THE VEHICLE AND ALSO IF WAS THEM NOT TO DRIVE THE CAR AT NIGHT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022586November 12, 2002
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE AIR BAG LIGHT ON THE VEHICLE PANEL. DEALER HAS BEEN CONTACTED AND VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT 5 TO 7 TIMES AND PROBLEM STILL THERE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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