Dodge Journey Service Bulletins (2015)

223 manufacturer communications on file.

• November 18, 2015•Document ID: 10159884

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; EQUIPMENT

  Mfr Comm. #:

  04800696A

  Date Added:

  May 20, 2019

  Manufacturer:

  CHRYSLER

  Summary

  Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.

  Associated Products (2)

  2015 Chrysler Town and Country2015 Dodge Journey
  Associated Documents

  • DownloadMC-10159884-0001.pdf↗
• November 13, 2015•Document ID: 10218039

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0803315REVB

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  This bulletin involves updating the radio control head software and navigation if equipped.

  Associated Products (7)

  2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Journey2013 Chrysler 3002013 Dodge Charger2013 Dodge Journey
  Associated Documents

  • DownloadMC-10218039-0001.pdf↗
• November 13, 2015•Document ID: 10159937

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  08-033-15 REV B

  Date Added:

  May 20, 2019

  Manufacturer:

  CHRYSLER

  Summary

  Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone aft

  Associated Products (7)

  2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Journey2013 Chrysler 3002013 Dodge Charger2013 Dodge Journey
  Associated Documents

  • DownloadMC-10159937-0001.pdf↗
• November 7, 2015•Document ID: 10159921

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE

  Mfr Comm. #:

  23-043-15

  Date Added:

  May 20, 2019

  Manufacturer:

  DODGE

  Summary

  Liftgate Contacts Roof This bulletin involves adjusting the liftgate hinge. Liftgate contacts roof

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10159921-0001.pdf↗
• October 28, 2015•Document ID: 10217377

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  68082365A$

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement

  Associated Products (2)

  2015 Dodge Journey2014 Dodge Journey
  Associated Documents

  • DownloadMC-10217377-0001.pdf↗
• October 28, 2015•Document ID: 10216139

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  68082365A$

  Date Added:

  July 25, 2022

  Manufacturer:

  DODGE

  Summary

  Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement

  Associated Products (2)

  2015 Dodge Journey2014 Dodge Journey
  Associated Documents

  • DownloadMC-10216139-0001.pdf↗
• October 28, 2015•Document ID: 10151720

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  68082365A

  Date Added:

  December 17, 2018

  Manufacturer:

  DODGE

  Summary

  Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement

  Associated Products (2)

  2015 Dodge Journey2014 Dodge Journey
  Associated Documents

  • DownloadMC-10151720-0001.pdf↗
• October 27, 2015•Document ID: 10217433

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-056-15

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10217433-0001.pdf↗
• October 27, 2015•Document ID: 10216195

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  21-056-15

  Date Added:

  July 25, 2022

  Manufacturer:

  DODGE

  Summary

  Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10216195-0001.pdf↗
• October 27, 2015•Document ID: 10151776

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-056-15

  Date Added:

  December 17, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10151776-0001.pdf↗
• October 7, 2015•Document ID: 10217362

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT

  Mfr Comm. #:

  04800696A$

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.

  Associated Products (2)

  2015 Chrysler Town and Country2015 Dodge Journey
  Associated Documents

  • DownloadMC-10217362-0001.pdf↗
• October 7, 2015•Document ID: 10216124

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  04800696A$

  Date Added:

  July 25, 2022

  Manufacturer:

  DODGE

  Summary

  Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10216124-0001.pdf↗
• October 7, 2015•Document ID: 10151705

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  04800696A

  Date Added:

  December 17, 2018

  Manufacturer:

  DODGE

  Summary

  Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10151705-0001.pdf↗
• October 1, 2015•Document ID: 10217359

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  68234120A$

  Date Added:

  August 8, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

  Associated Products (6)

  2015 Dodge Dart2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Dart2014 Dodge Journey
  Associated Documents

  • DownloadMC-10217359-0001.pdf↗
• October 1, 2015•Document ID: 10216121

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  68234120A$

  Date Added:

  July 25, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

  Associated Products (6)

  2015 Dodge Dart2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Dart2014 Dodge Journey
  Associated Documents

  • DownloadMC-10216121-0001.pdf↗
• October 1, 2015•Document ID: 10151702

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  68234120A

  Date Added:

  December 17, 2018

  Manufacturer:

  DODGE

  Summary

  Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

  Associated Products (6)

  2015 Dodge Dart2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Dart2014 Dodge Journey
  Associated Documents

  • DownloadMC-10151702-0001.pdf↗
• September 25, 2015•Document ID: 10148686

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  18-014-15 REV-A

  Date Added:

  November 19, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module (PCM) software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. 2.4L Engine ? P0441 - EVAP Purge System Performance. ? P0443 - EVAP Purge Solenoid Circuit. ? P0456 - EVAP System Small Leak. ? P0116 - Engine Coolant Temperature Sensor Performance. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? U0140 - Lost Communication With Body Control Module. ? Improve alternator control at Idle. 3.6L Engine ? Improved shift quality. ? U0140 - Lost Communication With Body Control Module. ? P0300 - Multiple Cylinder Misfire. ? P000A - Bank 1 Camshaft 1 Position Slow Response. ? P000B - Bank 1 Camshaft 2 Position Slow Response.

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10148686-0001.pdf↗
• September 25, 2015•Document ID: 10058795

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SB-18-014-15REVA

  Date Added:

  November 25, 2015

  Manufacturer:

  DODGE

  Summary

  2015 DODGE JOURNEY: MALFUNCTION INDICATOR LAMP ILLUMINATION. POWERTRAIN CONTROL MODULE MUST BE UPDATED WITH LATEST SOFTWARE *CN

  Associated Products (1)

  2015 Dodge Journey
  Associated Documents

  • DownloadMC-10058795-0001.pdf↗
• September 5, 2015•Document ID: 10148659

  Service Bulletin/Repair Instructions
  VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Mfr Comm. #:

  23-035-15

  Date Added:

  November 19, 2018

  Manufacturer:

  DODGE

  Summary

  Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.

  Associated Products (20)

  2016 Dodge Journey2016 Jeep Compass2016 Jeep Patriot2015 Dodge Journey2015 Jeep Compass2015 Jeep Patriot2014 Dodge Journey2014 Jeep Compass2014 Jeep Patriot2013 Dodge Journey2013 Jeep Compass2013 Jeep Patriot2012 Dodge Caliber2012 Dodge Journey2012 Jeep Compass2012 Jeep Patriot2011 Dodge Caliber2011 Dodge Journey2011 Jeep Compass2011 Jeep Patriot
  Associated Documents

  • DownloadMC-10148659-0001.pdf↗
• August 11, 2015•Document ID: 10148964

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-033-15 REV-A

  Date Added:

  November 26, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after

  Associated Products (7)

  2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Journey2013 Chrysler 3002013 Dodge Charger2013 Dodge Journey
  Associated Documents

  • DownloadMC-10148964-0001.pdf↗