Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#558398January 4, 2000
TIRES:TREAD/BELT
THE TREAD SEPARATED FROM THE SIDEWALL ON A GOODYEAR WRANGLER LT/S TIRE (31 10.5R 15LT) DOT# MN60K60V498 AND CAUSED DAMAGE TO THE RIM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715595December 3, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I NOTICED THE PROBLEM WHILE DOING MY FIRST OIL CHANGE ON THE VEHICLE. I ALWAYS CHECK ALL THE FLUID LEVELS WHEN I DO AN OIL CHANGE AND NOTICED THAT THE ANTIFREEZE LEVEL DID NOT REGISTER ON THE RADIATOR DIPSTICK. I DIDN'T THINK MUCH OF IT SINCE I HADN'T CHECKED THE LEVELS OF ANYTHING SINCE I BOUGHT THE USED VEHICLE BECAUSE THE DEALER ASSURED ME THAT IT WAS GIVEN A CERTIFIED 135-POINT INSPECTION. WELL AFTER THAT I HAVE CHECKED THE RADIATOR FLUID LEVEL ON A REGULAR BASIS (APPROXIMATELY EVERY TWO WEEKS) AND HAVE FOUND IT TO BE LOW EVERY TIME. I DON'T KNOW WHERE IT'S GOING. THERE ARE NO TRACES OF ANTIFREEZE ON THE GARAGE FLOOR AND I DON'T SEE ANY VISABLE LEAKS ANYWHERE. I ALSO CAN'T DETECT THE SMELL OF BURNING ANTIFREEZE IN THE EXHAUST FUMES. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALER ON 12/2/99 AND THEY COULD NOT DETECT ANY PROBLEMS AND HAD NO ANSWER. THEY PUT A DYE IN THE ANTIFREEZE TO BE ABLE TO DETECT A LEAK USING A BLACKLIGHT AT A LATER DATE. I HAVE GOTTEN ON INTERNET NEWSGROUP WEB SITES AND HAVE FOUND OTHER PEOPLE THAT HAVE EXPERIENCED SIMILAR PROBLEMS, SOME WORSE THAN OTHERS. THEY ARE ALSO SAYING THAT DODGE KNOWS IT HAS THIS PROBLEM WITH IT'S LARGER ENGINES. WELL, THAT'S ALL I CAN TELL YOU FOR NOW. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851948November 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 15 MPH APPLIED THE BRAKES, AND THEY WENT STRAIGHT TO THE FLOORBOARD, AND FAILED, VEHICLE LOST CONTROL, RESULTING IN TWO COLLISIONS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#853114November 18, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING DRIVESHAFT BROKE, CAUSING A LOSS OF VEHICLE CONTROL AND A CRASH. DEALER HAD TO REPLACE THE DRIVESHAFT AND EXHAUST SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852021November 16, 1999
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER WAS DRIVING ABOUT 45-50 WHEN A DEAR CROSSED THE PATH OF THE VEHICLE .CONSUMER SWERVED TO AVOID HITTING THE DEAR. CAR TIPPED OVER AND SLID INTO A TREE CONSUMER WAS HANGING UPWARDS IN THE DRIVER'S SEAT, HELD BY SAFETY BELT. WHILE CONSUMER WAS CALLING 911, SAFETY BELT SNAPPED AND CONSUMER FELL TO THE OTHER SIDE OF VEHICLE AGAINST THE TREE. ALSO, UPON IMPACT, AIRBAGS DID NOT DEPLOY. DEALER SENT SOMEONE OUT TO CHECK VEHICLE, AND COULD NOT DETERMINE HOW SEATBELT SNAPPED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#850665November 10, 1999
SEATS:MID/REAR ASSEMBLY
CENTER ROW SEATS RELEASED WHEN THE SEATS WERE OCCUPIED BY CHILDREN. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845745November 9, 1999
SEATS
DRIVER'S SEAT ROCKS BACK AND FORTH DURING BRAKING AND ACCELERATING. DEALER SAYS IT'S NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852618November 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE SHIFT LEVER CAN BE DISENGAGED FROM THE PARK POSITION WITHOUT TOUCHING THE BRAKES. THE 2- YEAR OLD CHILD WAS ABLE TO DISENGAGE THE LEVER. THE VEHICLE HAD HIT ANOTHER VEHICLE. WILL BE TAKING VEHICLE TO DEALERSHIP TO CHECK OUT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852447November 3, 1999
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WAS IN CAR ACCIDENT. THE SHOULDER BELTS ON PASSENGER'S SIDE AND DRIVER'S SIDE DIDN'T LOCK AND NEITHER DEPLOY ON HIGHWAY 35MPH. CAR FACING WEST ABOUT 1 CAR LENGTH FROM OTHER VEHICLES. VEHICLE PULLED OUT IN FRONT, AND HIT THEM ON THE CENTER OF THE DRIVER'S SIDE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#549433October 29, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IN DAILY OPERATIONAL USE IN SOME AREAS DEBRIS BUILDS UP UNDERNEATH THE VEHICLE BELOW THE EXHAUST CROSSOVER PIPE.BECAUSE OF THAT THE DRIVERS SMELLING SMOKE AND FINDING FIRE STARTING TO BUILD UP IN THE SUPPORT BRACE DIRECTLY BELOW THE CROSSOVER PIPE. YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#713667October 21, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OUR DURANGO HAS STALLED AND THE ENGINE COMPLETELY STOPPED ON 6 DIFFERENT OCCASSIONS, EACH TIME IN TRAFFIC, EACH TIME WE HAVE NEARLY HAD AN ACCIDENT. DEALER AND MANUFACTURER CANNOT FIND PROBLEM, DISPITE 4 DIFFERENT INSPECTIONS, THOUGH THE PROBLEM DID REPEAT FOR THEM. THEY STILL CAN'T FIND THE REASON. BEGINNING LEMON LAW PROCEEDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713302October 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NEITHER DEALER NOR MANUFACTURER IS TAKING RESPONSIBILITY. EXPECT ENGINE DAMAGE ( VALVES ) TO RESULT IF DEFECT IS NOT CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849734October 4, 1999
AIR BAGS:FRONTAL
WHILE DRIVINGG 45 MPH CONSUMER HAD AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#712643October 1, 1999
STEERING:LINKAGES
I WAS PROCEEDING ON A STRAIGHT ROAD ON A BRIGHT, SUNNY DAY AT ABOUT 45MPH. I WENT TO TURN THE STEERING WHEEL SLIGHTLY AND NOTICED THAT THE TIRES DID NOT RESPOND. I TURNED THE WHEEL AGAIN AND THERE WAS NO RESPONSE. I IMMEDIATELY HIT THE BRAKES AND THE VEHICLE PULLED TO THE RIGHT HAND SIDE OF THE ROAD, STOPPING IN THE GRAVEL ON THE SHOULDER. I CALLED THE CHRYSLER 800 SERVICE NUMBER AND EXPLAINED THE SITUATION TO A REPRESENTATIVE. A WRECKER ARRIVED 30 MINUTES LATER AND THE DRIVER TURNED WHITE AS A GHOST WHEN HE SPUN THE STEERING WHEEL IN CIRCLES WITHOUT ANY RESPONSE. HE INDICATED HE WAS THINKING ABOUT BUYING A DURANGO BUT NOT ANYMORE. EVIDENTLY A 3-4 INCH BOLT HAD COME LOOSE FROM THE STEERING COLUMN SOMEWHERE UNDER THE DASHBOARD AND THIS IS THE ONLY THING LINKING THE STEERING WHEEL TO THE FRONT WHEELS. IF THIS IS THE CASE, THIS REPRESENTS A FATAL DESIGN FLAW IN THE DURANGO, AND THERE SHOULD BE AN IMMEDIATE RECALL. MY SON AND I ARE VERY FORTUNATE TO BE ALIVE. HAVING WORKED FOR FORD FOR 10 YEARS, I'M SURE CHRYSLER IS AWARE OF THIS DEFECT, BUT HAS ESTIMATED THEY WILL PAY OUT LESS IN WRONGFUL DEATH SUITS THAN THE COST OF A RECALL. I AM OUTRAGED THAT A VEHICLE WITH THIS TYPE OF DESIGN FLAW COULD BE MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849514September 30, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C UNIT IS WORKING INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849258September 29, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING DOESN'T WORK. VEHICLE HAS BEEN IN THE DEALER SHOP FOR TWO WEEKS. AIR CONDITIONER MAKES A NOISE, AND IT HAS A ODOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848825September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CHILD WHICH WAS STRAPPED IN THE CSS AND LEFT ALONE IN THE VEHICLE WITH ENGINE RUNNING, CHILD CLIMBED OUT OF THE CSS AND PUSHED TRANSMISSION SHIFT LEVER AND VEHICLE ROLL FORWARD, CAUSING A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#848597September 23, 1999
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING VEHICLE 40MPH & HAD ROLLED DOWN REAR WINDOW AND VEHICLE WOULD EXPERIENCE AN EXTREME PRESSURE CHANGE. THIS CAUSEED THE VEHICLE TO SHAKE VIOLENTLY. THIS CAN HAPPEN WITH EITHER 1 OR BOTH REAR WINDOWS DOWN & FRONT WINDOWS UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848378September 22, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL:CRUISE CONTROL
AIR CONDITIONER UNIT ISN'T WORKING WHEN SET AT LOW, AND THE A/C UNIT IS BLOWING OUT HOT AIR. ALSO, VEHICLE IS IDLING AT HIGH SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548580September 21, 1999
SEATS
POSSIBLE DESIGN FLAW OF BOTH SEATS BOTTOM BRACKETS, STICKS OUT CAUSING INJURY TO PASSENGER WILL EXITING THE VEHICLE. *YC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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