Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#561696June 19, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING
STEERING WHEEL MADE EXCESSIVE WHINING, DEALER REPLACED GEAR, PUMP, AND FLUID, DEALER REPLACED STEERING GEAR TWICE MORE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747079June 19, 2001
TIRES
RIGHT FRONT TIRE BLOWOUT, CAUSING VECHICLE INTO360 DEGREE SPIN, TIRES CAMEOFF RIMS (DOT NUMBER: NA TIRESIZE: 31-1050-15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890540June 18, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL NOT WORK. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746554June 7, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRAVELING ON THE FREEWAY IN RUSH HOUR TRAFFIC WHEN SUDDENLY I HAD NO BRAKES,STEERING,AND ALL GAUGES WERE FLATLINED.IT WAS RUSH HOUR TRAFFIC SO I WAS ABLE TO MUSCLE THE STEERING TO GET INTO THE BREAK DOWN LANE AND USED THE EMERGENCY BRAKE TO COME TO A SAFE STOP. SHUT THE VEHICLE OFF AND CALLED THE DODGE DEALER. AFTER ABOUT 5 MINUTES THE VEHICLE RESTARTED AND ALL SYSTEMS WERE OPERATING CORRECTLY. MY HUSBAND TOOK THE VEHICLE TO THE DEALERSHIP. I EXPLAINED WHAT HAPPENED AND THANKS TO A PERSISTANT TECH THEY FEEL THE PROBLEM HAS BEEN RECTIFIED. THE TEMP THAT DAY WAS IN THE 80'S AND I HAD THE AIR CONDITIONING ON WITH THE TRAFFIC MOVING SLOWLY. THEY FEEL THAT THE IDLE AIR CONTROL MOTOR WHICH SHOULD NORMALLY BE IN THE TEENS WAS OPERATING AT 54+AND BARELY MOVING THEN WHEN THE COMPRESSOR KICKED ON FOR THE AIR CONDITIONING IT CAUSED THE MOTOR TO OVERHEAT AND STALLED THE VEHICLE. THE DEALERSHIP WORKED VERY HARD TO HELP RESOLVE THIS PROBLEM AND IF THIS IS THE ANSWER THAN HOPEFULLY WHAT HE FOUND WILL HELP OTHER TECHNICIANS WHO ARE HAVING DURANGO'S BROUGHT TO THEM WITH THE SAME PROBLEM REPAIR THE VEHICLE. I REALLY CANNOT EXPRESS ENOUGH HOW HARD THE TECHNICIAN WORKED TO HELP ME WITH THIS. HE WENT SO FAR AS TO TAKE THE VEHICLE HOME ONE EVENING TO SEE IF HE COULD GET THE SAME PROBLEM TO HAPPEN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889915June 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
FLYWHEEL HAS BROKE ON 3 DIFFERENT OCCASIONS SINCE FEB. 2001. DEALER HAS REPLACED FLYWHEEL IN EVERY REPAIR, BUT HAS NOT GIVEN EXPLANATION FOR DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889917June 6, 2001
AIR BAGS:FRONTAL
VEHICLE WAS STRUCK FROM THE SIDE IN AN AUTOMOBILE ACCIDENT WHICH CAUSED VEHICLE TO HIT A TELEPHONE POLE HEAD-ON. VEHICLE WAS MOVING APPROXIMATELY 25 MPH, AND DRIVER'S/ PASSENGER'S AIRBAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746205May 31, 2001
SUSPENSION:FRONT:CONTROL ARM
THE ORIGINAL UPPER & LOWER BALL JOINTS WERE REPLACED AT 37,838 ON 7/6/00. LESS THAN 11 MONTHS LATER WE HAVE FAILED INSPECTION TEST DUE TO FAULTY UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746139May 30, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BRAKE PEDAL ASSEMBLY CAME APART WHILE DRIVING AT 60 MPH. A CLIP THAT HOLDS THE BRAKE PEDAL TO THE BRAKE SYSTEM BROKE OR CAME LOOSE. THIS COULD HAVE CAUSED MAJOR INJURIES AND POSSIBLE DEATHS. I CONTACTED CRYSTLER BUT THEY SAID SINCE NO ONE DIED ALL THEY CAN DO IS TO FILE A COMPLAINT. THIS COULD HAPPEN TO ANY DURANGO OR JEEP OUT THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746009May 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING WITH LOW-BEAMS (HEADLIGHTS ON), I SWITCH TO HI-BEAM. THE LIGHTS WENT OFF!! I TAPPED THE BRAKE PEDAL AND THE LIGHTS (HI-BEAMS) CAME ON. THIS HAPPENS ABOUT ONCE OUT OF EVERY TEN TIMES I HIT THE HIGH BEAMS. VERY DANGEROUS. I WILL BE TAKING TO THE DEALERSHIP IN FREDERICKSBURG (SAFFORD DODGE) WITHIN A WEEK OR SO TO HAVE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745913May 25, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
17 YEAR OLD DAUGHTER DRIVING VEHICLE ON A MAJOR FREEWAY AT 1:00 AM. ALL LIGHTS COME ON, OIL GAUAGE DROPS TO ZERO AND AFTER LOUD BANG ENGINE FAILS. TOWED TO DEALER AND DEALER CLAIMS LACK OF MAINTENANCE CAUSED OIL PUMP FAILURE AND DEATH OF ENGINE. REFUSE TO HONOR EXTENDED WARRANTY UNLESS WE PROVE OIL CHANGES EVERY 3000 MILES EVEN THOUGH MANUAL SUGGESTS EVERY 7500 MILES. LOCAL GARAGE DID NOT KEEP RECEIPTS AND WE DID NOT KEEP RECEIPTS NEVER ANTICIPATING THIS PROBLEM. NOW KNOW FROM INQUIRIES OVER THE INTERNET THAT THIS IS A NATIONWIDE PEOBLEM WITH 318 ENGINES. ALTHOUGH WE KNOW CHRYSLER HAS NEGOTIATED WITH OTHERS WHO HAD NO RECEIPTS, WE DID HAVE SOME, THEY ARE REFUSING TO NEGOTIATE WITH US IN TEXAS. PLEASE HELP. THERE ARE ENOUGH COMPLAINTS TO WARRANT AN INVESTIGATION ON THESE ENGINE FAILURES. CONSUMERS ARE BEING RIPPED OFF DAILY. ESPECIALLY AFTER CHRYSLER WAS CAUGHT RED-HANDED IN LEMON LAW FAILURES IN NORTH CAROLINA. PLEASE , PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889012May 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONSUMER CAN BE GOING UP TO 50MPH OR MORE AND THE VEHICLE LOSES ALL POWER. IT CUTS OFF AND DIES ANYWHERE WITHOUT WARNING. PROBLEM HAS HAPPENED BEFORE, BUT DEALER COULDN'T DUPLICATE PROBLEM. VEHICLE HAPPENED TO DO IT THIS TIME AT DEALER. CONSUMERS WERE RESPONSIBLE FOR REPAIR COST OF $281 FOR PART. THE VEHICLE IS ONLY 2YEARS OLD. PART THAT FAILED WAS PCM (POWER CONTROL MODULE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745431May 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE FAILURE IS CAUSED BY A FAULT IN THE ENGINE. IT WILL TURN OIL INTO SLUDGE IN THE PAN UNTIL THE ENGINE SEIZES, NO MATTER HOW OFTEN YOU CHANGE THE OIL AND FILTER. THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER CLAIMS TO BE AN OPERATOR FAILURE TO MAINTAIN ISSUE. I HAVE BEEN IN CONTACT WITH NUMEROUS OTHERS THROUGH THE INTERNET HAVING THE SAME PROBLEM. THIS IS ALSO NOT LIMITED TO THE DURANGO, IT IS WIDESPREAD THROUGHOUT THE V8 MODELS THAT CHRYSLER SELLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745344May 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL RED LINE IN 1&2 GEAR (AUTO TRANSMISSION) UNTIL THE COMPUTER SHUTS IT DOWN. WE HAVE BEEN TO ARBITATION BUT THE PROBLEM WAS NOT FIXED. DALMER CHRYSLER WILL NOT TALK TO ME ABOUT THIS PROBLEM. IN MY OPINION THIS CAR IS A LEMON . THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887922May 10, 2001
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW WAS BLOWN OUT BY WIND, HAPPENED A SECOND TIME ON APRIL 7, 2001. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745153May 10, 2001
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES
CURRENT PROBLEM: BALL JOINTS AND TIE RODS NEED TO BE REPLACED, ALTHOUGH I COMPLAINED SEVERAL TIMES ABOUT FEELING THERE WAS A PROBLEM WITH THE ARMS OR SOMETHING IN THAT AREA, NOTHING WAS EVER LOOKED AT BECAUSE THEY COULD NOT PRODUCE SAME BUMP I FELT, SO THEY REPEATEDLY TOLD ME THERE WAS NO PROBLEM. WHEN I TOOK MY DURANGO FOR NEW TIRES ON MAY 1, 2001; THE TIRE PLACE ROBERTSON TIRE IN TULSA, SAID THE BALL JOINTS ALL NEEDED TO BE REPLACED AND THE LEFT FRONT BRAKE WAS TOAST. SINCE I DID NOT PUT MY CONCERNS OF THE ARMS OR BALL JOINTS IN WRITING I HAVE NO PROOF THAT I HAD MENTIONED IT TO THEM THE SEVERAL TIMES BEFORE WHEN THEY PERFORMED OTHER WORK ON MY VEHICLE. ALSO, WE HAD NUMEROUS PROBLEMS WITH THE ABS BRAKES. WE HAD TO TAKE IT TO THE DEALER 5 TIMES BEFORE THE PROBLEM WAS CORRECTED, ALSO I WAS TOLD MY BRAKES WERE FINE ON FEBRARY 23, 2001 ONLY TO FIND OUT ON MAY 2 THEY WERE NOT FINE. THE ENGINE IS USING OIL, WHICH THE DEALER SAID IS A GASKET PROBLEM. THE 4 WHEEL DRIVE STAYS IN 4 WHEEL DRIVE EVEN AFTER TAKING IT OUT. THE LEFT FRONT WINDOW POWER WINDOW HAD TO BE REPLACE EARLY ON BECAUSE IT WAS DEFECTIVE. TRANSMISSION SEEMS TO START IN 2 AT TIMES BUT THEN GOES AWAY. EAST TULSA DODGE HAS FIXED MOST OF OUR PAST PROBLEMS BECAUSE IT WAS STILL UNDER FACTORY WARRENTY. THE BALL JOINTS AND TYRODS ARE NOT EVEN UNDER OUR EXTENDED WARRENTY WE PURCHASED. AFTER READING YOUR CUSTOMER COMPLAINTS, I AM VERY CONCERNED WITH THE DRIVE SHAFT PROBLEM, THE AIR BAG AND SEAT BELT PROBLEMS AND ENGINE STALLING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744962May 5, 2001
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
VEHICLE WAS PARKED, STARTED VEHICLE TO MOVE IT ABOUT 5 FEET, PUT VEHICLE IN GEAR THEN VEHICLE ACCELERATED AT A HIGH RATE OF SPEED, DRIVER ADVOIDED TRUCK ON HIS LEFT VEHICLE HIT THE SIDES OF THREE TREES ON RIGHT, DRIVER ADVIODED HEAD ON WITH A PARKED CAR BY TURNING LEFT HARD, ENTERING A DRIVEWAY HITTING A GATE, FENCE AND FENCEPOST, THEN HITTING ANOTHER FENCE AND FENCEPOST STOPPING AT A GARAGE WALL. THIS ALL HAPPENED IN A MATTER OF ABOUT 5 SECONDS, VEHICLE ACCELERATED AT FULL THROTTLE AND NO AIR BAG DEPLOYMENT AT IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#887463May 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER FEELS THERE IS A DEFECT IN BRAKES. CONSUMER PUSHES ON BRAKES AND BRAKES WILL LOCK, AND JUST SLIDE. CONSUMER HAS HAD BRAKES CHANGED 3 TIMES, AT 7,000/ 14,000 AND 25,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887505May 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THE BRAKES PULSATED AND THERE WAS A VIBRATION. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER STATES THE PROBLEM WAS PREMATURE WARPING OF ROTORS, THE ROTORS WERE SO SEVERLY WARPED THAT UNDER MODERATE TO HEAVY BRAKING IT WOULD CAUSE FRONT WHEEL TO LOCK UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887536May 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS RUNNING BUT IN PARK, PARENT WAS WATCHING VEHICLE WITH 7 YEAR OLD INSIDE. CHILD WAS ABLE TO SHIFT GEAR INTO REVERSE WITHOUT EVEN APPLYING BRAKES.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887174April 30, 2001
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
SELF LUBRICATED CV JOINTS WHICH CAUSED TRANSFER CASE TO MALFUNCTION AND TRANSMISSION TO FALL OUT OF PLACE. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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