Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10033859August 13, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032789August 13, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033694August 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT FRONT UPPER BALL JOINTS HAVE COMPLETELY WORN OUT. VEHICLE HAVE BEEN TAKEN TO DEALER FOR REPAIRS AT THE OWNER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032638August 12, 2003
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:HUB
PREMATURE DETERIORATION OF FRONT END COMPONENTS RESULTING IN A $1300 REPAIR BILL AT 70,000 MILES. VEHICLE BECAME UNSAFE TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033767August 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 5 MPH VEHICLE HIT A COLUMN. DEALER STATED THE LEFT FRONT BALL JOINT WAS WORN OUT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031219August 10, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT
MY 1999 DODGE DURANGO HAS HAD TO HAVE UPPER & LOWER BALL JOINTS REPLACED. MECHANIC INFORMED US THAT IF AN EVASIVE MOVE TO BRAKE & SWERVE TO AVOID AN ACCIDENT, THE FRONT END OF THE DURANGO WOULD DROP TO THE GROUND. "BALL JOINTS HOLDING ON BY A THREAD" SAYS MY MECHANIC AND NOT BUILT STRONG ENOUGH FOR THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031053August 8, 2003
SUSPENSION:FRONT
PREMATURE FAILURE OF FRONT SUSPENSION, PARTS ARE WORN OUT. CANNOT EVEN ALIGN VEHICLE. DANGEROUS CONDITION. POSSIBILITY TO HAVE TO REPLACE ENTIRE FRONT SUSPENSION ARMS. MILEAGE: 55000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031068August 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
IN MARCH OF THIS YEAR (2003) MY UPPER BALL JOINTS AND LOWER BALL JOINTS ALL HAD TO BE REPLACED. I KEPT TAKING IT BACK TO THE DEALERSHIP (A TOTAL OF 3 TIMES), SINCE IT HAD NOT REACHED THE 36,000/3YR END OF WARRANTY WITH THE COMPLAINT THAT I KEPT HEARING A POPPING SOUND WHEN MAKING SHARP TURNS. THEY CLAIMED NOT TO BE ABLE TO DUPLICATE THE PROBLEM. I THEN TOOK MY VEHICLE TO CLEAR LAKE AUTO SERVICE AND THEY IMMEDIATELY TOLD ME IT WAS WORN UPPER/LOWER BALL JOINTS. BY THEN MY 36,000/3YR HAD EXPIRED. LUCKILY, I HAD PURCHASED AN EXTENDED WARRANTY AND THAT EXPENSIVE REPAIR WAS COVERED. I WAS TOLD THE JOINTS SHOULD NOT HAVE WORN OUT THAT QUICKLY, BUT AT ANY RATE IT WAS A PROBLEM THAT SHOULD HAVE BEEN FOUND WHEN I TOOK IT TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032395August 7, 2003
SUSPENSION:FRONT, STEERING
CONSUMER NOTICED AT HIGH SPEEDS VEHICLE STEERING WHEEL WOULD SHAKE WHILE VEHICLE SWAYED SIDE TO SIDE. DEALER HAS CONTACTED AND REPLACED FRONT END. PLEASE PROVIDE FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030925August 6, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING
MY 1999 DODGE DURANGO 4WD WITH 50,000 MILES THAT HAS NOT BEEN DRIVEN OFF-ROAD, AND MAINTAINED EXCLUSIVELY BY THE OEM DEALERSHIP, IS PRESENTLY AT THE DODGE DEALERSHIP REPLACING THE LOWER BALL JOINTS AND FRONT WHEEL BEARINGS AND THIS IS, IN MY OPINION, A SAFETY ISSUE AND A MANFACTURING DEFECT SINCE THIS IS PREMATURE WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032094August 5, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER WAS HEARING "KNOCKING" NOISE FROM VEHICLE WHEN DRIVING OR MAKING TURNS. DEALER DIAGNOSED EXCESSIVE WEAR OF THE FRONT AND REAR UPPER AND LOWER BALL JOINTS AND REPLACED THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032106August 5, 2003
SUSPENSION:REAR
REAR END FAILED WITHIN ONLY FOUR YEARS.DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030857August 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE FAILURE OF UPPER & LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030874August 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED ON 3/11/02 AND RIGHT UPPER BALL JOINT AGAIN IN MAY 2003. READ AN ARTICLE STATING THE BALL JOINTS WERE PREMATURELY GOING BAD AND WANTED TO LODGE OUR COMPLAINT AT HAVING TO REPLACE THEM TWICE ALREADY. WE ALSO WOULD LIKE TO BE NOTIFIED IF THIS BECOMES A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031987August 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
UPPER BALL JOINT WORE PREMATURELY. ALSO, WHEN BRAKES ARE DEPRESSED THERE IS A POPPING NOISE FROM THE FRONT END.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031990August 4, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT UPPER AND LOWER BALL JOINTS ARE WORN OUT AND HAVE TO BE REPLACED. THE DEALER WILL FIX AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030740August 4, 2003
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
RE: 1999 DODGE DURANGO FRONT SUSPENSION I JUST HAD TO REPLACE ALL FOUR BALL JOINTS, AND BOTH TIE ROD ENDS ON THIS VEHICLE AT 59,000 MILES OF LIGHT ON ROAD USAGE. I HAVE RUN PREVIOUS VEHICLES TO OVER 200,000 MILES WITHOUT ANY FRONT WORK REQUIRED. I CONSIDER THIS TO BE A DEFECT IN DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031995August 4, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT LOWER BALL JOINTS ARE WORN OUT, AND HAVE TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030758August 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON 7/26/03, OUR MECHANIC REPORTED THAT THE "FRONT PASSENGER SIDE UPPER BALL JOINT HAS LOOSENESS INSIDE" ON OUR 1999 DURANGO WITH ONLY 31,250 MILES OF ON-ROAD USE ONLY. THIS COMPLAINT IS BEING FILED TO CORROBORATE THE NUMEROUS COMPLAINTS ALREADY REPORTED ON BALL JOINTS AND TO FURTHER YOUR RECALL INVESTIGATION EFFORTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030761August 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT
I PURCHASED NEW TIRES AND ASKED THE TIRE DEALER TO CHECK THE ALIGNMENT ON MY 1999 DODGE DURANGO AND THEY TOLD ME THEY COULD NOT DO IT DUE TO THE FACT THE FRONT END BALL JOINTS AND CONTROL ARMS WERE BAD AND HAD TO BE REPLACED WITH ONLY 52,000 MILES. CHRYSLER SAID AT THE TIME THIS WAS UNHEARD OF AND SAW NO REASON FOR PREMATURE FAILURE. THEY WOULD NOT COVER THIS UNDER FACTORY WARRANTY. THEY MADE ME PAY FOR THIS WITH MY CHRYSLER EXTENDED WARRANTY, CHARGING ME $50 DEDUCTIBLE AND I HAD TO PAY FOR A FRONT END ALIGNMENT THAT WAS NOT REQUIRED EXCEPT FOR THE CHANGING OF THE PARTS. THIS SHOULD NOT BE REQUIRED ON A VEHICLE WITH THIS AGE AND MILEAGE. CARS RUN FOR YEARS AND OVER ONE HUNDRED THOUSAND MILES AND DO NOT HAVE THIS PROBLEM. THIS NEEDS TO BE LOOKED INTO FURTHER. LUCKILY, THIS WAS CAUGHT BEFORE THERE WAS AN INCIDENT WHILE DRIVING THE VEHICLE ON VACATION IN THE MOUNTAINS A FEW WEEKS LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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