Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10034044September 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PE 03-032. FRONT SUSPENSION UPPER BALL JOINT FAILURE. TWO SETS OF UPPER BALL JOINTS WERE REPLACED DUE TO PREMATURE WEAR.*AK WHEN THE VEHICLE WAS AT THE DEALER FOR THE FIRST REPAIR, THEY REPLACED THE LOWER CONTROL ARM AND NOT THE LOWER BALL JOINT. THIS WAS COVERED UNDER WARRANTY. AFTER THE SECOND FAILURE, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN OUT OF WARRANTY. MEPCO REFUSED TO COVER THE WORK UNDER WARRANTY BECAUSE THEY FELT THE UPPER JOINTS WERE EXCESSIVELY WORN. THEY BELIEVE THEY WERE BAD BEFORE THE WARRANTY WAS PURCHASED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033908September 12, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHEN THE VEHICLE HAD A FULL TANK OF GAS AND DRIVEN ON A SLIGHT INCLINE, THE ENGINE WOULD SHUT OFF AND WOULD NOT START. THE CAUSE WAS UNKNOWN. WHILE DRIVING, THE CONSUMER SMELLED SOMETHING BURNING, HE/SHE PULLED OVER AND POPPED THE HOOD, AND NOTICED THE BUSHINGS ON THE WATER PUMP WERE LOOSE, WHICH CAUSED THE RADIATOR FAN TO MOVE BACK AND FORTH. *AK THE PUMP WAS REPLACED, HOWEVER THE PROBLEM REMAINED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034021September 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE CHANGING THE TIRE, THE DEALER INFORMED THE CONSUMER THE FRONT UPPER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. *AK THE RIGHT TIE ROD WAS FOUND WORN OUT AS WELL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031831September 12, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE MADE A LOUD NOISE WHEN IT WAS TURNED. IT WAS DISCOVERED THE LOWER BALL JOINT NEEDED TO BE REPLACED. CONSUMER STATED VEHICLE DID NOT HAVE A WARRANTY. *AK ALL FOUR BALL JOINTS WERE REPLACED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038718September 11, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION
UPPER BALL JOINT WORN OUT , MY TIRES HAVE BEEN WEARING OUT ON THE INSIDE SINCE I HAD BOUGHT THE DURANGO BRAND NEW , DEALERSHIP COULD NOT FIND OUT WHAT WAS WRONG , TWO WEEKS AGO I TOOK MY DURANGO TO TIRE STORE TO HAVE NEW TIRES AND AN ALIGNMENT , THEY INFORMED ME THAT MY UPPER BALL JOINTS WERE WORN OUT AND I WAS LUCKY THAT THE FRONT END DID NOT FAIL , THEY DID ADVISE ME THAT THEY HAVE HAD AROUND 20 DURANGOS IN THERE SHOP THAT HAD THE SAME THING WRONG ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039669September 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING THERE WOULD BE SEVERE VIBRATION IN THE STEERING WHEEL. THIS CAUSES THE VEHICLE TO DRIFT FROM LEFT OR RIGHT. WOULD HAVE A HARD TIME CONTROLLING VEHICLE. TOOK VEHICLE TO DEALERSHIP, AND MECHANIC INDICATED PROBLEM WAS THE UPPER AND LOWER BALL JOINTS ON VEHICLE. PROBLEM NOT REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038445September 8, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THE CONSUMER HAD NO CONTROL OF THE FRONT END. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037339September 6, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINTS (UPPER & LOWER) WORN OUT COMPLETELY AT 70,000 MILES. I'VE OWNED A 1986 NISSAN PICKUP WITH 200,000 MILES WITH ORIGINAL BALL JOINTS STILL IN GOOD SHAPE. LOOKING AT THE NUMBER OF COMPLAINTS ABOUT THE SAME PROBLEM ON THIS SITE, SOUNDS LIKE A POSSIBLE DESIGN FLAW/DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038270September 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINTS WORE OUT PREMATURELY AND NEEDD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031516September 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
CONSUMER STATED THERE WAS A CLUNKING NOISE WHEN A TURN WAS MADE. TOOK VEHICLE TO A MECHANIC, AND THE MECHANIC STATED THE RIGHT AND LEFT UPPER CONTROL ARMS NEEDED TO BE REPLACED. *AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030043September 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO ROTATE THE TIRES. UPON REMOVAL OF THE TIRES THE TECHNICIAN INDICATED THAT BOTH LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030161September 4, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. CONSUMER STATED,TO FIX THE PROBLEM IT COST $6,000. *AK WHEN THE BALL JOINTS CRACKED THE BRAKE SYSTEM WENT OUT ONLY AT THE TIME OF LOSS. NO WARNING EXCEPT FOR NOISE AT FRONT END WHICH WAS REPORTED TO THE DEALER. THE TIRES WORE UNEVENLY DUE TO THE BALL JOINT PROBLEM. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006024September 4, 2003
SUSPENSION:FRONT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE PASSENGER SEAT BELT FAILED TO LOCK INTO POSITION. DEALER WAS AWARE OF THE PROBLEM. *TS. BALL JOINTS AND RACK "WORE" OUT AT 45,000 MILES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038486September 3, 2003
WHEELS
LEFT REAR TIRE RIM SEPARATED FROM THE AXLE. CAUSING CONSUMER TO LOSE CONTROL. WHILE DRIVING AROUND A SMALL BEND IN THE ROAD THE VEHICLE PULLED TO THE LEFT. THE DRIVER TRIED TO STEER THE VEHICLE BACK INTO THE RIGHT LANE BUT LOST CONTROL IF THE VEHICLE. IT SPUN AROUND, HIT A BARRIER WALL AND CAME TO REST FACING TRAFFIC. THE LEFT REAR WHEEL SEPARATED AND WAS FOUND ACROSS THE HIGHWAY. IT WAS DETERMINED BY AN INVESTIGATOR THAT THE LEFT REAR TIRE/RIM SEPARATED AND CAUSED THE ACCIDENT. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10038475September 3, 2003
SUSPENSION, POWER TRAIN, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING
SUSPENSION BALL JOINTS AND BUSHINGS WERE REPLACED ON BOTH SIDES. PROBLEMS ALSO WITH THE TRANSMISSION SENSOR. *MR THE BALL JOINTS, AND BUSHINGS WERE REPLACED ON BOTH SIDES. THE PROBLEM WAS WITH THE TRANSMISSION SENSORS WHICH WORKED INTERMITTENTLY. THE A/C, ALTERNATOR AND THE WATER PUMP FAILED PREMATURELY. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037086September 2, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY EXPLODED WHEN I ATTEMPTED TO START THE CAR. THE TOP AND MOST OF THE SIDES WERE GONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031763September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE'S UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. *PH *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031787September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WHEELS:HUB, SUSPENSION:FRONT:CONTROL ARM
CONSUMER CALLED COMPLAINING ABOUT THE FRONT BALL JOINTS. ALSO STATED THAT CONSUMER HAD TO HAVE THEM REPLACED BECAUSE THEY WERE FALLING APART. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *PH MECHANIC REPAIRED THE VEHICLE AT A RATE OF 50/50% BECAUSE OF THE WARRANTY. CONSUMER WAS INFORMED HE SHOULD'VE BROUGHT THE VEHICLE IN AT 36,000 SO THE REPAIRS COULD'VE BEEN FULLY COVERED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031861September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE WAS A PROBLEM WITH THE BALL JOINTS. THE DEALER WAS CONTACTED, AND STATED THERE WERE NO RECALLS. THE MANUFACTURER STATED THERE WAS AN INVESTIGATION GOING ON, AND TO WAIT. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036908August 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
UPPER BALLS JOINTS AND OUTER TIE ROD SEEM TO HAVE WORN OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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