Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10043605October 26, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WITH 35000 MILES ON MY 1999 DODGE DURANGO I WAS TOLD BY THE DEALER THAT MY UPPER BALL JOINTS ARE BAD. FRONT END MAKING ALL KINDS OF BAD NOISES. DEALER TOLD ME TO HOLD OFF WITH THE REPAIRS BECAUSE THERE WAS WORD THAT A RECALL WAS COMING OUT TO ADDRESS THE PROBLEM. THAT WAS 2 MONTHS AGO,NO WORD OF A RECALL YET. AFTER READING SOME OTHER COMPLAINTS SOUNDS LIKE MY PROBLEM COULD BE MORE THAN JUST BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043538October 24, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 1999 DODGE DURANGO AFTER 50,000 MILES MUST HAVE ALL THE BALL JOINT AND TIE RODS REPLACED. THEY COULD BREAK ANY TIME AND NEED TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043393October 22, 2003
SUSPENSION
I PURCHASED MY DURANGO (USED) IN JUNE OF 2003 WITH 30,500 MILES--IN JULY I NEEDED THE LOWER BALL JOINTS REPLACED. IN AUGUST THE SHOCKS HAD TO BE REPLACED AND IN OCTOBER THE UPPER BALL JOINTS NEEDED TO BE REPLACED. I DON'T THINK I WILL A. BUY ANOTHER DODGE OR B. BUY A USED CAR. I AM AFRAID TO DRIVE IT ESPECIALLY AFTER READING ALL THE HORRORS OF OTHER OWNERS... *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038216October 21, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH LOWER BALL JOINTS NEED TO BE REPLACED. VEHICLE HAD VERY LOW MILEAGE FOR THIS KIND OF PROBLEM. WARRANTY EXPIRED. *AK CONSUMER WAS ADVISED THE UPPER BALL JOINTS SHOW SOME WEAR BUT NOT A REPAIRABLE STAGE. VEHICLE BEGAN PULLING TO THE RIGHT FOR NO REASON. VEHICLE WAS TAKEN TO A MECHANIC WHOM STATED THE BALL JOINTS WERE SO BAD AN ALIGNMENT COULDN'T BE DONE. THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC FOR A SECOND OPINION. HIS MECHANIC CONFIRMED THE SAME THING. CONSUMER WAS INFORMED THAT THE BALL JOINTS WERE REDESIGNED BECAUSE OF THIS REASON. TO MAKE SURE THE REDESIGNED PARTS WERE USED, THE CONSUMER TOOK VEHICLE TO THE DEALER. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043223October 20, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINT FAILED ON MY 1999 DODGE DURANGO RESULTING IN $2000.00 WORTH OF REPAIRS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044263October 20, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN FOR A ROUTING INSPECTION, AND INSPECTOR NOTICED THAT ALL FOUR BALL JOINTS FELLED PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044338October 20, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE ELECTRICAL DOOR LOCK WILL LOCK WITHOUT WARNING. WHEN CLOSING THE DOOR VEHICLE WOULD STILL BE ON WITH KEY IN IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043265October 20, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED A 1999 DODGE DURANGO AT BERTERA DODGE IN WESTFIELD, MA IN JUNE 1999. A YEAR AFTER, THE VEHICLE FAILED THE MA. STATE SAFETY INSPECTION DUE TO LOOSE UPPER BALL JOINTS. BERTERA DODGE REPLACED THEM UNDER WARRANTY. IN JUNE 2001, THE VEHICLE AGAIN FAILED THE MA. STATE SAFETY INSPECTION. BERTERA DODGE AND CHRYSLER CORP. BOTH REFUSED TO REPLACE THE FAULTY UPPER BALL JOINTS, AND I WAS FORCED TO PAY FOR THE REPAIRS MYSELF. IN SEPT. 2003, THE VEHICLE FAILED THE MA STATE SAFETY INSPECTION FOR A THIRD TIME FOR THE SAME REASON - FAULTY UPPER BALL JOINTS. AGAIN BOTH BERTERA DODGE AND CHRYSLER CUSTOMER SERVICE REFUSED TO HELP ME. BY THIS TIME, I HAD SEEN AN ARTICLE IN MY LOCAL PAPER ABOUT THE NHTSA INVESTIGATION, WHICH I SHOWED TO THE DEALER, AND ASKED CUSTOMER SERVICE ABOUT. THEY TOLD ME THAT IT WAS MY PROBLEM AND THERE WAS NOTHING THEY WOULD DO ABOUT IT UNLESS THERE WAS A RECALL. SO AGAIN I WAS FORCED TO PAY FOR THE REPAIRS MYSELF IN ORDER TO PASS THE MA STATE SAFETY INSPECTION, SO THE VEHICLE COULD REMAIN ON THE ROAD. THE ONLY RESTITUTION I REQUESTED FROM CHRYSLER WAS TO BE REIMBURSED FOR MY COSTS. I WAS TOLD I WOULD GET NOTHING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043165October 18, 2003
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINT, FRONT END, WHEEL BEARING, ROTORS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043071October 17, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE OWNED MY DODGE DURANGO (1999) FOR 4 AND A HALF YEARS MY MECHANIC IS IN THE PROCESS OF REPLACING THE BALL JOINTS FOR THE SECOND TIME IN 2 YEARS. I HAVE TALKED TO A NUMBER OF DURANGO OWNERS WHO HAVE HAD THE SAME PROBLEM. THERE SURELY MUST BE A DEFECT IN THE BALL JOINTS ARE SOMETHING TO HAVE TO GO THROUGH THIS TWICE IN TWO YEARS. I HAVE NEVER OWNED A VEHICLE THAT THE BALL JOINTS HAVE GIVEN ME THIS MUCH TROUBLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044239October 17, 2003
WHEELS:RIM, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 5 MPH AND PULLING OUT OF A PARKING LOT REAR RIM FELL OFF AND VEHICLE STALLED. DRIVER HAD VEHICLE TOWED TO THE DEALERSHIP FOR ANALYSIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042994October 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 1999 DODGE DURANGO SLT. IT HAS A 5.9L ENGINE AND IS 4X4. MY COMPLAINT IS AMONG THE MANY WHO HAVE FILED TO REPORT THE FRONT UPPER AND LOWER BALL JOINTS WHERE GOING BAD PREMATURELY. I HAVE REPLACED THEM APPROXIMATELY 30,000 MILES DUE TO PREMATURE WEAR. WENT OFF AGAIN AT 80,000 MILES, AND NOW AT 92,000 MILES I HAVE TO REPLACE THEM AGAIN. I AM GOING TO USE AFTER MARKET PARTS THIS TIME BECAUSE THE FACTORY ONES SIMPLY WILL NOT LAST LONG ENOUGH. THIS PROBLEM COUPLED WITH MANY OTHER SMALLER PROBLEMS HAS MADE THE OVERALL VALUE OF THE VEHICLE GO DOWN AND THE RE-SALE VALUE IS AMONG THE LOWEST OF ALL THE SUV'S ON THE MARKET. I APPRECIATE ANY ATTEMPTS TO REMEDY THIS PROBLEM AND THANK YOU FOR YOUR TIME. IF THERE IS ANY WAY I CAN ASSIST, PLEASE DO NOT HESITATE TO NOTIFY ME. THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041730October 13, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE WEAR OF BALL JOINTS, UPPER AND LOWER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041652October 12, 2003
TIRES
I OWN A 1999 DODGE DURANGO. I WAS ON MY WAY TO WORK GETTING ON TO INTERSTATE 75, AS I STARTED TO ACCELERATE I HEARD A LOUD SOUND FROM THE FRONT RIGHT SIDE OF MY VEHICLE, AT THE SAME TIME THE VEHICLE WAS VERY HARD TO DRIVE. I PULLED OVER TO SEE WHAT THE PROBLEM WAS, WHEN I REACHED THE FRONT OF THE SUV MY FRONT RIGHT TIRE WAS BARELY DANGLING FROM THE SUV. I HAD TO CALL AAA TO HAVE IT FLAT BEDDED TO A GARAGE. I WAS LUCKY THAT I WAS ONLY GOING ABOUT 40 MPH AND NOT REACHED THE POSTED SPEED OF 70 MPH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042721October 10, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINTS ARE PREMATURELY WEARING. DEALER STATES VEHICLE WILL NOT PASS STATE INSPECTION WITH THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042670October 9, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041398October 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE BEGAN TO SPONTANEOUSLY LOSE OIL AT AROUND 78,000 MILES, CAUSING OIL PRESSURE TO DROP AND SPARK KNOCK ON ACCELERATION. CHRYSLER ADMITS TO INTAKE MANIFOLD PAN GASKET OIL LEAK IN THEIR TECHNICAL SERVICE BULLETIN 09-05-00 BUT WILL NOT ASSIST THIS CONSUMER WITH THE STEEP PRICE OF REPAIR. OUT OF WARRANTY - TOO BAD - A DEFECT OF THIS MAGNITUDE SHOULD BE CONSIDERED AS A RECALL ITEM! HONDA, HERE I COME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041213October 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS NEEDED TO BE REPLACED ON OUR 1999 DODGE DURANGO AFTER ONLY 1.5 YEARS OF OWNERSHIP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041168October 3, 2003
SUSPENSION
MY 1999 DURANGO SLT 4 X 4 HAS SERIOUS FRONT END PROBLEMS. I HAD TO HAVE THE BALL JOINTS IN ADDITION TO OTHER FRONT END COMPONENTS REPLACED IN ORDER TO MAKE THE VEHICLE SAFE TO DRIVE. EVERYBODY SEEMS TO KNOW, "EVERYONE BUT ME," THAT THIS SUV IS A ROLLING DEATH TRAP. I HAVE READ SO MANY COMPLAINTS ON THE WEB THAT I FELT LIKE A SUCKER FOR RE-ENTERING THE AMERICAN CAR MARKET. CHRYSLER KNOWS THAT THE BALL JOINTS ON THIS VEHICLE ARE UNDERSIZED AND YET THEY HAVE NOT RECALLED THE VEHICLE. I AM REGISTERING THIS COMPLAINT SO THAT THERE IS A RECORD THAT YET ANOTHER DODGE CUSTOMER IS OUT MONEY DUE TO THEIR LACK OF QUALITY CONTROL. *LA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041100October 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF UPPER BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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