Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10045361November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER HEARING ABOUT THE UPPER BALL JOINT PROBLEM ON DODGE DURANGOS, A FRIEND SUGGESTED I TAKE MY DURANGO INTO THE SHOP. I DID, AND THE UPPER AND LOWER BALL JOINTS WERE WORN OUT AND REQUIRED REPLACING. $1,700. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045364November 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND AND I PURCHASED OUR 99 DODGE DURANGO IN SEPTEMBER 2002, USED FROM A HONDA DEALERSHIP. A FEW DAYS AFTER WE DROVE IT OFF THE LOT, THE OIL PRESSURE GAUGE BEGAN TO DROP TO "0" RAPIDLY, THEN BACK UP TO "40", THEN IT STARTED STALLING AND HESITATING AFTER RESTART. WE CALLED THE DEALER, THEY SAID TO BRING IT IN, SO WE WINGED IT 20 MILES TO THE SHOP, WHERE THEY HAD IT IN SERVICE FOR A FEW DAYS. THEY SAID IT WAS THE OIL SENDING UNIT AND OIL PUMP, SO THEY REPLACED IT AT NO CHARGE TO US BECAUSE IT WAS WITHIN THE 30 DAYS. SO A FEW WEEKS LATER THE TRUCK DID THE SAME THING, SO WE TOOK IT BACK, THE DEALER CALLED THE MANUFACTURER AND HAD THE TRUCK TOWED TO THE NEAREST CHRYSLER DEALER. THIS IS WHERE THEY REPLACED THE ENGINE AT 65,500 MILES, WHICH THE HONDA DEALER PAID FOR. I HAD THE VEHICLE LESS THAN 1 MONTH, AND HAD TO HAVE A NEW MOTOR, WELL THAT WAS 10/28/02 THAT THEY INSTALLED THE MOTOR, AND NOW MY TRUCK IS BACK IN THE SHOP 10/25/03 FOR ANOTHER MOTOR. THIS IS BECAUSE THE DODGE DEALER SAYS SLUDGE CAUSED MALFUNCTION IN THE ENGINES ABILITY TO SUCK OIL INTO THE SCREEN. OF COURSE THEY BLAMED ME, SAYING THAT I DID NOT CHANGE THE OIL ENOUGH, I PROVIDED THEM WITH SOME OF MY RECEIPTS, AND MY LOG OF OIL CHANGES I DID MYSELF EVERY 3 TO 5,000 MILES. THEY ARE REFUSING TO COVER THE COST AND SAID I HAVE TO GET AN ATTORNEY. I TOLD THEM I WAS AWARE THAT DURANGOS WITH 5.2 AND 5.9 LITER ENGINES HAVE OIL PUMP AND SCREEN PROBLEMS, AGAIN THEY REFUSED TO ACKNOWLEDGE AND TURNED ME AWAY. NOW THEY ARE THREATENING TO CHARGE OTHER CHARGES LIKE STORAGE OF THE VEHICLE UNTIL MY ATTORNEY DECIDES WHAT TO DO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045278November 2, 2003
SUSPENSION
1999 DODGE DURANGO UNDER CARRIAGE FAILURE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045294November 2, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
PREMATURE WEAR OUT OF DODGE DURANGO FRONT SUSPENSION COMPONENTS INCLUDING BOTH FRONT LOWER BALL JOINTS, LEFT FRONT INNER TIE ROD, AND RIGHT FRONT UPPER BALL JOINT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045304November 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PURCHASED 1999 DURANGO IN OCTOBER 2003, WITH AN EXPIRED SAFETY CHECK. UPON TAKING IT TO DEALER FOR 1ST SERVICE AND PERFORM "FREE" SAFETY CHECK AS PART OF SALE, VEHICLE FAILED INSPECTION DUE TO "FRONT LEFT UPPER CONTROL ARM BALL JOINT WORN AND ALIGNMENT." NOW WE ARE UNABLE TO DRIVE IT LEGALLY AND DEALER WANTS $ 800.00 FOR REPAIRS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045255November 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILED WHILE DRIVING. FRONT END COLLAPSED TO GROUND. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045256November 1, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
EXCESSIVE WEAR ON THE UPPER AND LOWER CONTROL BUSHINGS AS WELL AS BALL JOINTS ON THE FRONT SUSPENSION COMPONENTS. VEHICLE HAS LESS THAN 31,000 MILES AND IS JUST OVER THREE YEARS OLD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045262November 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINTS ARE BAD 1999 DODGE DURANGO 4X4 83000 MI (NEARLY ALL HWY). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046144October 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE VIBRATED AT ANY SPEED. TOOK VEHICLE TO DEALER, AND THE DEALER REPLACED THE UPPER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045182October 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 1999 DODGE DURANGO AND HAD TO HAVE THE BALL JOINTS REPLACED LAST YEAR. THE MECHANIC SAID IT WAS PREMATURE FAILURE...THAT THEY SHOULDN'T HAVE WORN OUT THAT FAST. THE REPAIR COST ME $472.42. WHEN THE RECALL IS PUBLISHED/FINALIZED WHAT TYPE OF REIMBURSEMENT ARE THOSE OF US WHO ALREADY REPLACED THE BALL JOINTS GOING TO RECEIVE? HOW SOON WILL THE RECALL GO INTO AFFECT? I LOVE MY DURANGO, BUT IN THE 3 YEARS I'VE OWNED IT I HAVE HAD TO REPLACE SEVERAL FRONT END COMPONENTS INCLUDING TIE RODS, BALL JOINTS, A-ARMS, TIRES BECAUSE OF UNEVEN WEAR DUE TO THE OUT OF WACK FRONT END, ETC. JUST KEEPING MY DURANGO "ROAD-SAFE" FOR MY SELF AND MY FAMILY IS BECOMING AN EVER INCREASING EXPENSE. I CERTAINLY EXPECT THE PREVENTIVE MAINTENACE EXPENSES...BUT ALL THE PARTS WEARING OUT PREMATURELY IS A PROBLEM! SOMETHING NEEDS TO BE DONE FROM CHRYSLER TO MAKE THIS RIGHT WITH ALL DURANGO/DAKOTA OWNERS AND IT NEEDS TO BE DONE QUICKLY BEFORE ANY MORE ACCIDENTS, OR WORSE YET, FATALITIES OCCUR BECAUSE OF THESE BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046046October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WERE REPLACED TWICE AT 50,000 MILES. CURRENTLY, UPPER BALL JOINTS FAILED AGAIN AT 70,300 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045065October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
OUR 1999 DODGE DURANGO SLT PLUS WITH 68,000 MILES FAILED VIRGINIA SAFETY INSPECTION BECAUSE THE BALL-JOINTS WERE WORN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046061October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE VEHICLE IS EXPERIENCING PREMATURE BALL JOINT WEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045082October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PREMATURE WEARING OF THE LEFT UPPER AND LOWER BALL JOINTS AND THE RIGHT UPPER AND LOWER BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045086October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 1999 DODGE DURANGO WHICH JUST TURNED 30,000 MILES AND BROUGHT IT TO THE DEALER ON APPROXIMATELY OCTOBER 9TH, 2003, TO HAVE IT CHECKED OVER, BECAUSE WARRANTY IS UP NOVEMBER 1. I WAS ASTOUNDED WHEN THE DEALERSHIP TOLD ME THE BALL JOINTS WERE WEARING, AND WOULD EVENTUALLY NEED REPLACING. I SAW THE BROADCAST ON "EYE ON AMERICA" ON 10/26/2003. I AM IN THE DILEMMA OF WEATHER OR NOT TO GET THE EXTENDED WARRANTY OR WAIT TO SEE IF THERE IS A RECALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045136October 30, 2003
SUSPENSION:FRONT
ON 09-16-03 I TOOK OUR 1999 DURANGO TO A LOCAL DEALERSHIP FOR A GRINDING NOISE IN THE FRONT END (I SUSPECTED IT TO BE WHEEL BEARINGS). THE DURANGO ONLY HAD 50,000 MILES ON IT AND I LEARNED THAT IT NEEDED WHEEL BEARING/HUB ASSEMBLIES ON BOTH SIDES. THAT COST ME NEARLY $900 AND NOW ONLY 1 MONTH LATER I AM FACED WITH REPLACING UPPER BALL JOINTS AND CONTROL ARMS ON BOTH SIDES. THE DEALERSHIP AND DAIMLER CHRYSLER ARE NO HELP WITH THESE PROBLEMS. I FEEL THESE COMPONENTS HAVE FAILED PREMATURELY. THIS IS NOT A VEHICLE THAT IS DRIVEN ROUGHLY (MY WIFE USES IT TO TRANSPORT OUR TWO SMALL CHILDREN). I'LL HAVE TO RETHINK FUTURE PURCHASES OF CHRYSLER PRODUCTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045151October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
REQUIRED PREMATURE REPLACEMENT OF THE UPPER BALL JOINTS. LOWER BALL JOINTS, INNER TIE ROD, STABILIZER BAR AND BUSHINGS AT 54,000 MILES. CAR MADE A SQUEAKING NOISE IN THE FRONT END WHEN ON BUMPS AND WAS THE RESULT OF PREMATURE WEARING OF THESE PARTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043840October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DEFECTIVE PARTS. NO SUMMARY STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044930October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING
FRONT UPPER BALL JOINTS FAILED AT 36,000 MILES. THEN 20,000 MILES LATER, THE WHEEL BEARINGS FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044931October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE MAKES A SQUEAKING AND POPPING NOISE WHEN MAKING A TURN. DEALERSHIP INDICATED THIS WAS A RESULT OF THE FRONT UPPER BALL JOINT FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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