Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10046718November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING OVER BUMPS FRONT SUSPENSION BOUNCED. CONSUMER CONTACTED THE DEALERSHIP. MECHANIC INFORMED CONSUMERR THAT UPPER BALL JOINTS WERE WEARING PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045915November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A DODGE DURANGO (1999) AND WAS AMAZED WHEN I WAS HAVING TROUBLE STEERINGIT SO I TOOK IT TO HAVE AN ALIGNMENT WHEN THEY TOLD ME I HAVE TO HAVE BALL JOINTS REPLACED. I ONLY HAVE 60,000 MILES AND WAS AMAZED. THEN I FOUND OUT ABOUT THE INVESTIGATION. I'M WONDERING WHY JEEP LIBERTY WAS RECALLED WITH 10 COMPLAINTS BUT DURANGO HAS 81 NOW 82 AND NOTHING HAS BEEN DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045796November 9, 2003
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BROUGHT MY VEHICLE IN FOR REPAIR AT THE DODGE DEALERSHIP SERVICE DEPT. AND THEY POINTED OUT THE THE BOTH BALL JOINT (UPPER AND LOWER) AND CONTROL ARM WHERE LOOSE AND NEEDED REPLACE. I TOOK MY 99 DURANGO IN DO TO THE "CHECK ENGINE" LIGHT WAS ON. I WAS TOLD THAT THEY ARE GETTING A LOT DURANGO'S IN WITH THE SAME LOOSE BALL JOINT PROBLEM. I WAS ADVISED BY THE SERVICE DEALER THAT THIS WAS A SAFETY ISSUE. MY VEHICLE ONLY HAS 67K MILES. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045818November 9, 2003
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, VEHICLE SPEED CONTROL, EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, LATCHES/LOCKS/LINKAGES
WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRANSMISSION. THEY PUT SOME KIND OF SEALER ON IT & CONTINUED TO LEAK. (ALSO DURING ALL OF THIS TIME, OUR RPM'S KEPT JUMPING.) AFTER THE 3RD TIME, THEY SAID THEY DID A FACTORY AUTHORIZED REPAIR & PUT WHAT WAS REFERRED TO AS A "COCK RING" IN IT TO SEAL IT. THIS SEAMS TO HAVE TAKEN CARE OF THIS. THEN WHEN THE TRUCK WAS PUT IN REVERSE IT KEPT CLUNKING, THE U-JOINTS WENT OUT NEXT, THEN THE LATCH BROKE ON OUR GLOVE BOX. MEANWHILE THE RPM'S KEEP JUMPING, IT HAS BEEN BACK IN THE SHOP A TOTAL OF PROBABLY 7 TO 8 TIMES SO FAR. OUR SERVICE ENGINE LIGHT CAME ON & FLASHED THE CODE OF FUEL INJECTOR #8, WHEN IT WAS PUT THROUGH THE DIAGNOSTIC TEST, HOWEVER WE ARE LEARNING THIS IS STILL NOT THE PROBLEM. LAST WEEKEND I WAS GOING TO PUT THE TRUCK IN THE GARAGE. I PUT IN DRIVE, AND IT TOOK OFF ON ME WITHOUT ME EVEN TOUCHING THE GAS. IT HAS DONE THIS SEVERAL TIMES NOW WHILE ON THE ROAD. NOW FOR THE PAST WEEK, WHEN YOU LEAVE A STOP SIGN, IT WILL SHIFT ONCE AND STAY AT ABOUT 3000 - 3500 RPM AND WILL NOT SHIFT UNTIL YOU ARE READY TO STOP. WHEN YOU TRY TO STOP THE TROTTLE STICKS AND THE TRUCK WANTS TO GO. WE ARE AT LOSS WHAT TO DO. WE HAVE OBVIOUSLY PURCHASED A LEMON THAT IT A HAZARD TO BE ON THE ROAD. TO TRADE IT IN OR TRY TO SELL IT OUTRIGHT SEEMS TO BE A CRIME, BECAUSE WE KNOW THE HORRIBLE THINGS WRONG WITH IT. I AM CERTAIN THAT IT IS ONLY A MATTER OF TIME BEFORE MY HUSBAND & I AND OUR 2 CHILDREN ARE SERIOUSLY HURT OR KILLED BY THE SPURATIC BEHAVIOR OF THIS DANGEROUS VEHICLE. PLEASE ADVISE US WHAT TO DO. IS THERE A LEMON LAW OR ANY THING THAT CAN HELP US. MEANWHILE, WE ARE STUCK MAKING PAYMENTS ON THIS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045747November 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE BOUGHT OUR DODGE DURANGO WITH ABOUT 31,000 MILES ON IT. AFTER A FEW MONTHS AROUND 49,000 MILES WE REPLACED THE LOWER BALL JOINTS AT A PRICE OF $600.00. WE ARE NOW AT 67,000 MILES AND WE ARE NEED OF REPLACING THE UPPER BALL JOINTS. AROUND 60,000 MILES WE HAD TO GET THE FRONT EVAPARATOR CORE REPLACED. THIS HAS ALSO HAD US TO PAY OUT ANOTHER $900.00 TO FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045666November 7, 2003
SUSPENSION:FRONT
RIGHT UPPER CONTROL ARM CAME LOOSE CAUSING POPPING, BINDING AND STEERING CONTROL PROBLEMS. ALSO, UPPER AND LOWER RIGHT BALL JOINTS WERE WORN OUT. HAD TO HAVE THE RIGHT FRONT SUSPENSION REPAIRED AT 73,600 MILES. NOW TWO WEEKS AFTER, THE LEFT FRONT IS DOING THE SAME AND NEEDS REPAIRING. ALSO, HAVING OTHER SQUEAKING AND GRINDING SOMEWHERE IN THE SUSPENSION THAT HAS NOT YET BEEN DETERMINED WHAT IS CAUSING IT. IT IS A DANGEROUS SITUATION AND IT SOUNDS LIKE A WRECK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045563November 6, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NHTSA ACTION NUMBER : PE03032. I AM THE ORIGINAL OWNER. THERE WAS LOUD INTERMITTENT CLICKING AND CLUNKING NOISE FROM UNDER THE FRONT END WHILE DRIVING NORMAL STREETS AND SPEEDS. I TOOK IT TO MY MECHANIC. THEY SAID THE FRONT END, INCLUDING THE BALL JOINTS, LOOKED LIKE IT HAD NEVER BEEN LUBED. THEY LUBED IT, AND THE NOISE WENT AWAY. I HAVE SUBSEQUENTLY HAD THIS SHOP PERFORM THE MANUFACTURER'S RECOMMENDED PERIODIC LUBE AND THERE HAS BEEN NO FURTHER PROBLEM. PRIOR TO THIS, I HAD USED QUICK LUBE SERVICE COMPANIES PERIODICALLY AS RECOMMENDED BY THE MANUFACTURER. ALL THE QUICK LUBE SHOPS PRODUCED COMPUTER PRINTOUT DOCUMENTATION DURING THE SERVICE INDICATING THAT THERE WERE NO GREASE FITTINGS (ZERKS) FOR THE BALL JOINTS, ETC., AND THEREFORE NO LUBE WAS EVER PERFORMED. I HAVE SOME SUCH DOCUMENTATION ON FILE AT HOME. THIS ALL LEADS ONE TO BELIEVE THAT THE PROBLEMS WITH THE DURANGO BALL JOINT FAILURES MAY HAVE BEEN MORE OF A MAINTENANCE/SERVICE SYSTEM MISCOMMUNICATION BETWEEN THE MANUFACTURER AND THE QUICK LUBE SHOPS, RATHER THAN A DEFECT OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046502November 6, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE'S FRONT END VIBRATED AT SPEED OF 30 MPH AND FASTER. THIS OCCURRED BECAUSE UPPER/LOWER BALL JOINTS WERE DEFECTIVE AND WERE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045603November 6, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE BALL JOINT FAILURE ON MY 1999 DODGE DURANGO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046380November 5, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN TURNING RIGHT/LEFT THERE IS A CLICKING/SQUEAKING AND POPPING NOISE COMING FROM UPPER AND LOWER BALL JOINTS. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER AND LOWER BALL JOINTS AT 73,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045540November 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT 66,510 MILES BOTH UPPER CONTROL ARMS AND BOTH INNER TIRE RODS HAD TO BE REPLACED. THE FRONT BRAKES WERE REPLACED APPROXIMATELY 4 MONTHS AGO AND THEY TOO HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042710November 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE EXPERIENCED ENGINE FAILURE. TWO PISTONS MALFUNCTIONED AND THERE WAS A HOLE IN THE BLOCK. *AK WITHOUT WARNING THE CHECK ENGINE LIGHT HAD COME ON FOR A FEW SECONDS BEFORE A LOUD BANG WAS HEARD AND COMPLETE ENGINE FAILURE OCCURRED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040242November 5, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON STARTING VEHICLE CONSUMER NOTICED ABS AND BRAKE LIGHTS WERE ILLUMINATED. DEALER REPLACED THE REAR WHEEL SPEED SENSOR.*AK *TS *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040464November 5, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT. THE DEALER FOUND THE LOWER BALL JOINT ON THE FRONT SUSPENSION HAD TO BE REPLACED. *AK *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046282November 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:REAR:SHOCK ABSORBER
DEALERSHIP WAS UNABLE TO PERFORM A FRONT ALIGNMENT. THIS WAS AS A RESULT OF THE UPPER/LOWER BALL JOINTS/ INNER TIE ROD/ FRONT SHOCKS/REAR SHOCKS, AND FRONT BRAKE ROTOR AND PADS BEING DEFECTIVE, AND NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046333November 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT FRONT UPPER BALL JOINTS WERE WEARING PREMATURELY. CONSUMER PAID THE MECHANIC TO INSTALL THE NEW BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046354November 4, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT FRONT END PROBLEMS, INCLUDING BRAKE ROTORS/ AND BALL JOINTS, BOTH UPPER AND LOWER. CONSUMER STATED THAT THOSE OCCURRENCES TOOK PLACE LONG BEFORE THE TV NEWS OF LAST THURSDAY 10-30-2003 ABOUT BALL JOINT FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046221November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT ANY SPEED THERE WAS A KNOCKING NOISE COMING FROM THE FRONT TIRES. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP, THEY INDICATED THAT THE NOISE WAS DUE TO DEFECTIVE UPPER/LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045327November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS INFORMED YESTERDAY THAT MY 1999 DODGE DURANGO NEEDS NEW BALL JOINTS FROM THE PERKINS DODGE DEALER IN COLORADO SPRINGS. I HAVE 44,000 MILES ON THIS CAR - AND I KNOW ABOUT THE CLASS ACTION SUIT. THEY WANT $600 TO REPAIR THIS DEFECT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045343November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOUGHT A 99 DODGE DURANGO WITH 44,490 MILES AND RIGHT AWAY DISCOVERED BAD FRONT TIRES AND BALL JOINTS. DEALER REPLACED BALL JOINTS AND I ASKED DODGE IF IT WAS A SAFE VEHICLE. THEY SAID YOU WERE INVESTIGATING. BALL JOINTS WERE REPLACED SEP 24. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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