Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10047639November 26, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DODGE DURANGO HAS 48,000 MILES AFTER GETTING A FRONT-END ALIGNMENT THE MECHANIC FOUND THAT THE (2) UPPER AND (2) LOWER BALL JOINTS (DRIVER AND PASSENGER SIDE) ARE LOOSE. THE VEHICLE HAS ONLY 48,000 MILES. IT NEEDS TO BE REPLACED AND WHEN I'VE CALLED THE DEALERSHIP THEY MENTIONED THAT IT HAS NOT BEEN RECALLED FOR THIS SPECIFIC PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047654November 26, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I BOUGHT A USED 99 DURANGO IN AUGUST AND FOUND BAD TIRES, AND WHEN I REPLACED THE LEFT FRONT, MY TIRE DEALER COULD NOT ALIGN THE FRONT END, DUE TO BAD BALL JOINTS. ON 24 SEPT THE DEALER REPLACED CONTROL ARM AND BALL JOINTS ON LEFT FRONT, AND ALSO THE RIGHT FRONT AT NO COST TO ME. ACCORDING TO MY TIRE DEALER THE RIGHT FRONT DID NOT SEEM BAD. NEW TIRES WERE MY EXPENSE,AND THE DEALER DID NOT BOTHER TO TELL ME THESE VEHICLES WERE UNDER INVESTIGATION. I BELIEVE DEFECTS SHOULD BE REVEALED BEFORE THEY CAN SELL THESE DANGEROUS SUV'S. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047550November 25, 2003
SUSPENSION:FRONT:WHEEL BEARING
I OWN A 1999 DODGE DURANGO AND THE WHEEL BEARINGS JUST COLLAPSED ON IT. IT COLLAPSED ON THE HIGHWAY AND MY WIFE DIDN'T LOOSE CONTROL BUT IT DID ALMOST CAUSE HER TO HAVE A ACCIDENT. SHE WAS ABLE TO GET IT SAFELY OFF THE HIGHWAY. IT HAS BEEN DIAGNOSED AND TO THE TUNE OF $1800.00 FOR REPAIR TO THE FRONT END BECAUSE OF THIS DAMAGE CAUSED DAMAGE TO OTHER FRONT END PARTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048580November 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS FAILED PREMATURELY, WHILE DRIVING. THE VEHICLE WAS TAKEN VEHICLE TO THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047338November 21, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO FRONT END BALL JOINT WORE OUT PREMATURELY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047349November 21, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE PASSENGER SIDE UPPER BALL JOINT FAILED AT 49000 MILES. THE INSPECTION AND REPAIR WAS PERFORMED BY A DODGE DEALER. LUCKILY, THERE WAS NOT AN ACCIDENT INVOLVED BUT THE PROBLEM WAS ORIGINALLY NOTICED WHEN DRIVING DUE TO THE FRONT RIGHT WHEEL MOVING ABNORMALLY WHEN MAKING TURNS WHILE DRIVING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040746November 19, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATED THE FRONT TIRES WERE UNABLE TO BE ALIGNED BECAUSE THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK THE FRONT END WAS UNABLE TO BE ALIGNED DUE TO PREMATURE WEAR OF THE FRONT BALL JOINTS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047093November 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 99 DURANGO HAS A DEFECTIVE ENGINE! MY OIL PRESSURE GAUGE DROPPED TO ZERO WHILE DRIVING ON THE EXPRESSWAY SO I PULLED OFF AND LET THE MOTOR COOL DOWN AND CHECKED THE OIL. AFTER LETTING THE ENGINE COOL OFF FOR A WHILE I PRECEDED HOME. AFTER ABOUT 10 MILES BACK ON THE ROAD THE CHECK GAUGES LIGHT CAME ON, THE OIL PRESSURE HAD DROPPED TO ZERO AGAIN, AND I COULD FEEL THE TRUCK SLOWING DOWN WITHOUT LETTING OFF THE GAS. I PULLED OFF THE NEXT EXIT AND THE MOTOR KNOCKING LIKE SOMEONE WAS SLAMMING A HAMMER ON THE HEADS. THE DEALER SAID TO HAVE IT TOWED IN SO THEY COULD LOOK AT IT. AFTER 2 DAYS THE DEALER CALLED ME BACK AND SAID I NEEDED A NEW LONG BLOCK. I AND ASKED HOW A MOTOR WITH ONLY 50,000 MILES ON IT COULD NEED A NEW BLOCK. THE DEALER'S RESPONSE WAS THE ENGINE HAD SOME SLUDGE IN THE OIL AND IN HIS OPINION THOUGHT IT WAS DUE TO LACK OF MAINTENANCE. IT TOOK EVERYTHING I HAD TO KEEP FROM GOING OFF ON THIS GUY FOR ACCUSING ME OF NOT MAINTAINING MY $30,000 TRUCK! I DO THE OIL CHANGES, AIR FILTER, AND FLUID LEVEL MAINTENANCE MYSELF BECAUSE I DON'T TRUST SOME OF THESE GUYS THAT WORK AT THESE DEALERS. IT'S MY $30,000 THAT'S WHY I DO MY OWN MAINTENANCE! I CALLED CHRYSLER'S 800 HELP LINE AND EXPLAINED WHAT HAPPENED TO THE GUY WHO TOOK MY CALL. HE LISTENED, BUT SOUNDED VERY UN-INTERESTED AS HE ASKED A FEW QUESTIONS, PUT ME ON HOLD AS HE CALLED THE DEALER WHERE MY VEHICLE WAS. AFTER 15-20 MINUTES HE CAME BACK ON THE LINE AND SAID HE WAS SORRY, BUT THERE WAS NOTHING HE, NOR CHRYSLER COULD DO TO HELP ME BECAUSE THE DEALER TOLD HIM THAT HE THOUGHT IT WAS DUE TO LACK OF MAINTENANCE. MY WIFE CALLED CHRYSLER LATER AND SHE EXPLAINED THE STORY TO THE LADY THAT TOOK HER CALL. HER RESPONSE TO MY WIFE WAS THIS: "IF YOU CAN PRODUCE RECEIPTS FOR ALL THE MAINTENANCE MAYBE WE WILL CHANGE OUR MINDS." MY WIFE TOLD THE LADY I DO ALL THE MAINTENANCE, NO OTHER SERVICE SHOP, AND SHE TOLD MY WIFE THAT OWNERS THAT DO THEIR OWN OIL CHANGES ARE NOT DODGE CERTIFIED MECHANICS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048155November 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: CONSUMER TOOK VEHICLE TO THE REPAIR SHOP FOR A FRONT END ALIGNMENT. THE MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS WORE OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048167November 18, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR MALFUNCTIONED. RECALL 01V119000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048089November 17, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PE 03-032, FRONT SUSPENSION/ UPPER BALL JOINT: CONSUMER HAD TWO PAIRS OF WORN BALL JOINTS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046834November 13, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
HAD NOISE IN THE LEFT FRONT OF VEHICLE AROUND 20,000 MILES RETURN VEHICLE TO DEALER THEY SAID IT WAS IN THE TIRES. TOOK VEHICLE TO TIRE DEALER THEY SAID IT WAS NOT IN THE TIRES. AFTER GOING BACK AND FORTH DEALER TO TIRE COMPANY WORE OUT A SET OF TIRES. BOUGHT NEW TIRES AND TOOK VEHICLE TO SHOP FOR WHEEL ALIGNMENT DISCOVERED BALL JOINTS WAS BAD. WROTE A LETTER TO DAIMLER CHRYSLER COSTUMER SERVICE EXPLAINING MY PROBLEMS, AND THAT I HAD SEEK HELP BEFORE WARRANTY EXPIRED. THEY SAID SORRY WE CANT HELP YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046891November 13, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER HEARING OF OTHER COMPLAINTS, I HAD MY 1999 DODGE DURANGO CHECKED OUT. UPON INSPECTION IT WAS DETERMINED THAT THE UPPER FRONT BALL JOINT WAS IN GREAT NEED OF REPLACING, WHICH IS UNUSUAL FOR 59,000 MILES. THE DEALER REPLACED THE BALL JOINT. THE VEHICLE WAS NOT UNDER WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046755November 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SERVICE MANAGER (RICK) AT LAKE COUNTY DODGE IN JAMESTOWN, NY, STATED THAT THE BALL JOINTS IN THE FRONT SUSPENSION CONTROL ARM ARE SHOWING EXCESSIVE WEAR AND NEED REPLACEMENT (WITHIN A MONTH FOR SAFETY REASONS) AT A COST OF $345.00. THE VEHICLE (DURANGO) HAS ONLY 19,000 MILES ON THE ODOMETER. I THINK DODGE SHOULD REPLACE THESE FAULTY PARTS AT NO COST TO THE CONSUMER BUT THE REQUEST WAS REFUSED BY CHRYSLER CORP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046829November 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1999 DODGE DURANGO. LAST YEAR WE BEGAN HAVING OIL PRESSURE RELATED PROBLEMS. WE WERE DRIVING AND THE PRESSURE WOULD DROP TO 0 AND WE WOULD HAVE TO STOP THE CAR AND HAVE IT TOWED IN. FIRST THEY CHANGED OUT OIL SENDING UNIT, NEXT THEY COULDN'T DUPLICATE THE PROBLEM. THE NEXT TIME THEY CLAIMED IT WAS DUE TO LACK OF MAINTENANCE (CHANGING OUR OIL EVERY 3,000 MILES). YES WE DID CHANGE OUR OIL. WE HAD OUR ENGINE FLUSHED SEVERAL TIMES. IT STILL PRODUCES SLUDGE EVEN RIGHT AFTER THE OIL IS CHANGED. IT IS NOW SITTING IN OUR DRIVEWAY BECAUSE WE DO NOT HAVE THE MONEY FOR A NEW ENGINE WHICH IT REQUIRES. THE THING IS THAT WE BEGAN LOOKING ON THE INTERNET TO TRY TO DIAGNOSE THE PROBLEM OURSELVES AND THERE ARE LITERALLY THOUSANDS OF OTHERS THAT OWN DODGE DURANGOS WITH THE SAME PROBLEM. IS THERE NOT SOMETHING THAT WE CAN DO? WE WERE EVEN GIVEN A FREE EXTENDED WARRANTY FOR ALL OF OUR PROBLEMS OF COURSE UNTIL OUR ORIGINAL WARRANTY RAN OUT AND NOW THEY SAY THAT OUR WARRANTY WILL NOT BE HONORED DUE TO THIS. THIS IS THE SAME STORY AS MANY MANY OTHERS. THANKS FOR YOUR TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040149November 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A FRONT WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE BECAUSE THE FRONT TIRES WERE WEARING ON THE INSIDE. WHILE DRIVING OVER RAIL ROAD TRACKS, THE VEHICLE ALSO FELT AS IF IT WERE GOING TO LOSE CONTROL. WHILE THE ALIGNMENT WAS BEING PERFORMED, THE MECHANIC NOTICED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. *NLM *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045981November 11, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS ON 1999 DODGE DURANGO NEED TO BE REPLACED. TRUCK HAD ONLY 55,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046005November 11, 2003
I HAVE A 1999 DODGE DURANGO AND ON MY WAY TO LAS VEGAS ALL OF MY DASH BOARD LIGHTS CAME ON AND WHEN I PRESSED ON THE BRAKES THE CAR TURNS OFF. I NEED TO PUT IT IN NUTRAL TO RE START. ALSO, MY GEERS TAKE A WHILE TO KICK IN....I COULD BE PUCHING ON THE GAS AND THE CAR WON'T MOVE UNTIL ABOUT 3-5 SECONDS LATER. EVER SINCE 8/15/03 THIS HAS BEEN OCCURING. I HAVE A 3 YEAR CHILD AND AM VERY CONCERNED. PLEASE CHECK INTO THIS FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045845November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DODGE DURANGO. DURING ANNUAL STATE VECHICLE SAFETY INSPECTION, UPPER AND LOWER BALL JOINTS (LEFT AND RIGHT SIDES)WERE IDENTIFIED AS APPROACHING THE SAFETY WEAR LIMITS. EVEN THOUGH THE WEAR IS PREMATURE AT 49199 MILES, I ELECTED TO REPLACE ALL BALL JOINTS WITH ONES WHICH CONTAIN A ZERK ( GREASABLE) FITTING. VEHICLE WAS FRONT END WAS ALIGNED AND RETURNED TO SERVICE. CAUSE IS DUE TO OEM INSTALLED BALL JOINTS WHICH ARE NON GREASABLE. REMOVED DEFECTIVE UNITS WERE RETAINED IN HOPES OF A SAFETY RECALL. COST OF REPAIR WAS $686.29. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045852November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WITH LESS THAN 55,000 MILES TWO (2) UPPER BALL JOINTS, TWO (2) LOWER BALL JOINTS AND TWO (2) INNER BRACKETS HAVE ALL GONE BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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