Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10046707December 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE BECAUSE OF THE DEFECTIVE UPPER AND LOWER BALL JOINTS. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046155December 10, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC, SUSPENSION
WHILE DRIVING OVER BUMPS, THE VEHICLE WOULD SHAKE, MAKING IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. *AK THE CONSUMER NOTICED THAT THE VEHICLE WAS TO THE RIGHT. THE SERVICE DEALER STATED THAT THE UPPER/LOWER BALL JOINTS AND THE INNER TIE RODS WERE PREMATURELY WORN AND AN ALIGNMENT WOULD HAVE BEEN OF NO HELP. THE SERVICE DEALER RECOMMENDED A REPLACEMENT OF THE WORN PARTS AS THE PROBLEM WOULD ONLY GET WORSE AND WOULD BECOME A SAFETY ISSUE. *SCC THE CONSUMER WAS INFORMED THE VEHICLE NEEDED BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046334December 10, 2003
SUSPENSION:FRONT
THERE WAS A LOUD SQUEAKING NOISE IN THE FRONT END OF THE VEHICLE WHILE IN MOTION. UPON INSPECTION OF VEHICLE BY THE DEALERSHIP, THEY NOTICED THAT THE SWAY BAR BUSHINGS COLLAPSED. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046492December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING FRONT END OF VEHICLE SHOOK, AND THE TRANSMISSION STOPPED OPERATING. DEALER DETERMINED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE WORN. ALSO, TRANSMISSION PUMP STOPPED OPERATING. WITHOUT OIL THE TRANSMISSION GEARS SEIZED AND BURNED UP. *AK ACCORDING TO DODGE, FLUIDS WERE JET BLACK. CONSUMER HAD A REBUILT TRANSMISSION AND BALL JOINTS INSTALLED. MECHANIC STATED FAILURE WASN'T ON THE CONSUMER'S PART. CONSUMER NOTED THE TRANSMISSION SHOULDN'T FAIL AT 55K MILES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050316December 9, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/BALL JOINT FAILURE: WHILE GETTING THE VEHICLE CHECKED FOR WHEEL ALIGNMENT MECHANIC DISCOVERED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050323December 9, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER COMPLAINED ABOUT A HOST OF PROBLEMS WHICH INCLUDED ANTI-LOCK BRAKE SENSOR REPLACEMENT ALONG WITH 2 WATER PUMPS, AND A BELT. ALSO,CONSUMER COMPLAINED ABOUT A SERIOUS SUSPENSION PROBLEM WHICH INVOLVED FRONT UPPER AND LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049391December 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 60 MPH ON THE FLORIDA TURNPIKE IN MIAMI, THE CHECK ENGINE LIGHT CAME ON, THE OIL PRESURE GAUGE DROPPED TO ZERO AND ALL POWER TO CAR WAS LOST. NO STEERING, BRAKING OR CONTROL OF ANY NATURE OVER THE VEHICLE WAS POSSILBE. THIS I MAY ADD OCCURRED WHILE HEADING FOR A TOLL BOOTH.WHILE STILL COASTING I TRIED TO RESTART THE ENGINE IN AN ATTEMPT TO REGAIN POWER TO THE STEERING AND BRAKES, THE ENGINE WOULD NOT RESTART. I TRIED TO APPLY BRAKES BUT COULD NOT DEPRESS THE BRAKE PEDAL IT WAS AS IF I WERE PUSHING ON A CONCRETE WALL. AFTER GOING THROUGH THE TOLL BOOTH I TRIED TO STEER THE CAR TO THE RIGHT SHOULDER, I COULD ONLY MOVE THE STEERING WHEEL ABOUT 1/2 INCH, LUCKILY THIS WAS ENOUGH TO ALLOW THE CAR TO GRADUALLY MAKE IT TO THE SHOULDER. I COASTED TO A STOP ABOUT 1/4 MILE OR MORE PAST THE TOLL BOOTH. FORTUNATELY TRAFFIC WAS LIGHT AS IT WAS A SUNDAY AFTERNOON AND I MADE IT TO THE SHOULDER WITHOUT INCIDENT. I TRIED TO RESTART THE CAR AGAIN AND IT WOULD NOT CRANK. I DID HAVE ELECTRICAL POWER TO THE LIGHTS AND EMERGENCY FLASHERS. I RAISED THE HOOD AND CHECKED THE OIL LEVEL, IT WAS FINE, THE MOTOR WAS NOT EXCESIVELY HOT, IN FACT THE TEMPERATURE GAUGE NEVER WENT ABOVE NORMAL OPERATING RANGE. THE CAR IS AT MY MECHANICS NOW BEING CHECKED FOR POSSIBLE PROBLEMS. I DID NOT TAKE TO THE DEALER AS I DO NOT TRUST THEIR HONESTY NOR WORK, AFTER ALL THEY BUILT THIS INFERIOR DEATH TRAP CALLED A DURANGO. I TRULY BELEIVE THIS CAR IS UNSAFE, NO CAR SHOULD LOOSE COMPLETE STEERAGE AND STOPPING ABILITY UNDER ANY CONDITIONS. I WAS TRAVELING AT 60MPH IN A HEAVILY CONGESTED CITY WITHOUT THE ABILITY TO STEER OR BRAKE A 2 TON HUNK OF STEEL. HOW LUCKY WAS I AND OTHER MOTORISTS ON THE ROAD TO BE ALIVE AND UNINJURED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050226December 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE FAILED VIRGINIA STATE INSPECTION. TECHNICIAN INDICATED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049316December 6, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
HAD TO REPLACE LEFT REAR LEAF SPRING DUE TO STRUCTURAL FAILURE; COULD HAVE CAUSED REAR AXLE TO DISENGAGE RESULTING IN A POSSIBLE SERIOUS ACCIDENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050021December 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE'S OIL DOES NOT DISTRIBUTE PROPERLY. AS A RESULT SLUDGE BUILDS UP IN THE ENGINE AND CAUSES THE ENGINE TO FAIL. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049108December 3, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
BALL JOINT AND TIE-ROD FAILURE ON 1999 DURANGO WITH 50,000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049142December 3, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF SLUDGE BUILD UP AND OVERHAULED THE TRANSMISSION UNDER WARRANTY. THEY ALSO CHECKED ON THE COST OF A NEW ENGINE BUT CHRYSLER WOULD NOT COVER IT, SO THEY SIMPLY REPLACED THE OIL PUMP. SAME PROBLEM FOR THE 3RD TIME AT 73825 MILES, LESS THAN 12 MONTHS AND 12000 MILES LATER. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITS THAT REPLACING THE OIL PUMP WILL NOT HELP. THEY NEED TO CLEAN THE SLUDGE OUT FOR IT TO RUN BETTER BUT EVEN THIS WILL NOT SOLVE THE PROBLEM. UNLESS THE ENTIRE ENGINE IS TAKEN APART AND SOAKED CLEAN OR CHRYSLER SUPPLIES A NEW ENGINE, WE WILL ALWAYS HAVE THIS PROBLEM. REGULAR OIL CHANGES WERE COMPLETED ON THIS VEHICLE. AFTER THE FIRST OIL PUMP THE DEALER ADVISED THAT I USING SYNTHETIC OIL, WHICH WAS DONE. AFTER THE 2ND OIL PUMP WAS REPLACED THE DEALER SAID THAT THE SYNTHETIC OIL WOULD NOT MAKE ANY DIFFERENCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049147December 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO OWNER - UPPER AND LOWER BALL JOINT REPLACEMENT - NOTICED TIRE WEARING ON THE INSIDE OF BOTH FRONT TIRES (TIRES ONLY HAD 17,000 MILES ON THEM). LOCAL MECHANIC NOTICE ALOT OF PLAY IN BALL JOINTS. REPLACED UPPER AND LOWER BALL JOINTS AND COST $750.00. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049861December 2, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT 55 MPH OIL PRESSURE DROPPED. ENGINE STARTED KNOCKING AND SHUT DOWN. VEHICLE WAS TAKEN TO THE MECHANIC, WHO REPLACED THE OIL PUMP AND THE PISTON ROD BEARINGS. ALSO, THERE WAS A CONSIDERABLE SLACK IN THE STEERING COLUMN WHICH WOULD SUGGEST THAT UPPER BALL JOINT WORE OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049032December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DODGE DURANGO HAS SEVERELY AND PREMATURELY WORN FRONT-END BALL JOINTS AT 65,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049029December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO HAS SEVERELY AND PREMATURELY WORN FRONT-END BALL JOINTS AT 65,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049896December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE CHANGING THE FRONT RIGHT WHEEL CONSUMER NOTICED THAT UPPER BALL JOINT WAS LOOSE. MANUFACTURER WAS NOTIFIED, AND THEY INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048858November 30, 2003
SUSPENSION:FRONT
MY 1999 DODGE DURANGO HAS BEEN INTO THE SERVICE DEPARTMENT MANY TIMES FOR THIS SAME PROBLEM, CONSTANT GRINDING AT THE FRONT END OF THE VEHICLE, THE GRINDING CONTINUES WHEN BACKING OUT OF DRIVEWAY AND ON RIGHT AND LEFT TURNS...THE SERVICE DEPARTMENT CONTINUALLY CLAIMS THAT THEY "CANNOT DUPLICATE THE PROBLEM" THE VEHICLE IS UNSAFE TO DRIVE AND I WOULD LIKE TO SEE IF I CAN GET THIS VEHICLE DECLARED A LEMON. THANK YOU. FELECIA C. LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048861November 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WE HAVE BEEN DETECTING FRONTEND NOISES FOR SOME TIME NOW IN OUR 1999 DODGE DURANGO(VIN# [XXX]). ON FRIDAY MORNING, NOV 28,2003, THEY SUDDENLY BECAME MUCH WORSE. THE SUDDEN INCREASE CAME WHILE WE WERE VISITING FAMILY FOR THANKSGIVING SOME 350 MILES FROM HOME. I PROMPTLY TELEPHONED MY SERVICE PERSON AT HOME AND ASKED HIM ABOUT THE PROBLEM. HE AND I HAVE HAD MULTIPLE CONVERSATIONS REGARDING NOISE IN THE FRONT END AND HE HAS CONTINUALLY REASSURED ME THAT NO PROBLEM OF ANY SERIOUS NATURE IS DETECTABLE. ON THIS OCCASION, HE TOLD ME THAT HE COULD REFER ME TO ANOTHER DEALER IN NJ OR I COULD BRING IT IN TO HIM WHEN I GOT HOME WITH THE TRUCK. I DESCRIBED THE NOISE IN DETAIL, A METAL ON METAL GRATING NOISE WITH SQUEAKING THAT WORSENED OVER BUMPS IN THE ROAD OR ON RIGHT TURNS. AT NO TIME DID THE SERVICE PERSON INFORM ME OF A POTENTIALLY DANGEROUS CONDITION AND DISCOURAGE ME FROM DRIVING THE TRUCK AT EITHER HIGH SPEED OR LOW SPEED. LATER IN THE DAY THE NOISE WORSENED EVEN TO A GREATER DEGREE. AT THIS POINT IT EVEN SEEMED THAT THERE WAS SOME DRAG ON THE TRUCK'S FORWARD PROGRESS. WE PHONED A LOCAL DODGE DEALERSHIP AND BEGAN TO MAKE THE 5 MILE JOURNEY. APPROXIMATELY 1 MILE FROM OUR STARTING POINT, THE FRONT END OF THE VEHICLE COLLAPSED. I HAD TO GET A TOW TO THE DEALER. THE FRONT WHEELS WERE COMPLETELY SPLAYED OUT AND I NO LONGER HAD CONTROL OF THE VEHICLE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048836November 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT UPPER AND LOWER BALL JOINT FAILURE. CAUSING VEHICLE TO BE UNCONTROLLABLE AT FREEWAY SPEEDS. FIXED BEFORE COMPLETE FAILURE OF BALL JOINT AT 64,000 MILES. FIXED ON 11-21-03. BEGINNING AT 26000 MILES I COMPLAINED TO THE DEALERSHIP AND BROUGHT THE VEHICLE IN TO BE INSPECTED AND FIXED DUE TO A SEVERE CLUNKING AND POPPING SOUND IN THE FRONT END OF THE VEHICLE. A FRIEND SUGGESTED BALL JOINTS AS THE PROBLEM AND CHRYSLER SAID THAT WASN'T THE PROBLEM. THE REPLACED MANY FRONT END AND STEERING COMPONENTS OVER THE COURSE OF 4 VISITS. THE NOISES AND UNSTABILITY OF THE VEHICLE STOPPED WHEN I HAD THE BALL JOINTS REPLACED AT PRECISION AUTO SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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