Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11491810November 1, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Water has collect in race strip light, since then I’ve been experiencing electrical problems with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489354October 15, 2022
ELECTRICAL SYSTEM
Water in tail lights. (Race track lighting) Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front. Replaced multiple times. Same outcome. (Water leakage) lights burnt out. It’s been inspected by dealership and ASC certified mechanics. No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487719October 3, 2022
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern. Also their design makes the blinker arm replacement 850 for part and 600 for labor. This shows poor design and poor craftsmanship in their parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486968September 28, 2022
SEAT BELTS
Can not understand how a buckle can stop working being that it is a safety item required to be used and policed by every state there is nothing in the buckle it is just failed and does not buckle or clasp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484364September 14, 2022
ENGINE
With hard acceleration, engine begins to overheat with temp gauge going all the way up to H, triggering overheating warning on instrument cluster. Vehicle ran normal, under any driving condition, up until 2-3 months ago when incident first occurred. I believe this is a major safety issue and other drivers are having the same issue. I believe this warrants a recall to ensure the safety of the vehicle and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480092August 18, 2022
SEAT BELTS
Rear row seatbelt failed and no longer retracts. This happened at 60k miles with occasional use. Many users Report seatbelt problems in the driver, passenger and second row which is currently covered under an extended warranty. However, the third row is not covered and made with the same defective parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475193July 21, 2022
AIR BAGS
The contact owns a 2015 Dodge Durango. The contacts stated while driving at 40 MPH, the front driver’s side headrest was deployed inadvertently. There was no warning light illuminated. The contact sustained pain in the neck and a headache. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,340.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11472084July 2, 2022
ENGINE
There’s a tIck on the engine, sometimes there’s a strong smell of gasoline and idle is rough. There’s been a P0302 code. It’s already been inspected and a lot of components replaced but nothing seems to fix it. After research there’s plenty of people with this same problem apparently caused by premature rocker arms wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470813June 24, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and stalled inadvertently. After several minutes the was vehicle restarted. The contact stated that the message to shift to park(P) was displayed; along with a message stating the vehicle was driving too fast. The vehicle was taken to the local mechanic who diagnosed the vehicle with a defective fuel pump relay. The fuel pump was replaced; however, the fuel pump relay was not replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469120June 14, 2022
UNKNOWN OR OTHER
The passenger side headrest deployed (popped forward). The vehicle has not been repaired and is available for inspection. This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it. However, why is this not an active recall? It’s a major safety concern for drivers if this happens while driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465842May 23, 2022
SEATS
I was dropping my kids off at school this morning and we had been in the car only 2 mins and just before i get to the school i hear a loud noise and i get whacked in the back of the head with the driver headrest. We had not hit anything, no wreck,nothing it just busted open. -driver headrest -no one was hurt but it could have hurt me. -we have seen others post online with same issue -it has not yet been inspected from us im writing tis first them going to the dealership. -there were not any warnings, or messages or symptoms It just busted open while drving 15 miles in hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461510April 20, 2022
EXTERIOR LIGHTING
The center light on the truck has to be replaced many times due to the light going out due to water intrusion. This is a causes the light to go out and be a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458202March 24, 2022
EXTERIOR LIGHTING
Cracks in the side trim of race track (tail) light are present at bolts that attach light housing to vehicle. This has allowed moisture into the area of the led tail lights. Tail lights are no longer working correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454369February 27, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451870February 14, 2022
SEATS
Passenger headrest deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451648February 12, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light. The shorted area does not light up when braking. With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking. Initially, the shorted light was a small corner of the light, which is not several inches. With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway. A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty. There were no warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450935February 8, 2022
SEATS
The active head restraint deployed without a crash or rear impact. The plastic part that holds a metal pin has broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448551January 23, 2022
SEAT BELTS
First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446618January 7, 2022
FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE
The contact owns a 2015 Dodge Durango. The contact stated that while driving at various speeds, the engine was misfiring. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the motor mounts had failed and needed to be replaced. The vehicle was taken to an independent mechanic who replaced the motor mounts; however, the failure reoccurred while driving. The contact stated that she also noticed a strong fuel odor while driving and her friend who was sitting in the rear seat of the vehicle informed her that he could hear fluid running while she was driving. The vehicle was taken to an independent mechanic who diagnosed that fuel was leaking and the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445424December 29, 2021
AIR BAGS
The contact owns a 2015 Dodge Durango. The contact stated while the driver was driving at 35 MPH with the contact seated in the front passenger’s side seat, the front passenger’s side headrest was inadvertently deployed. There were no warning lights illuminated. The contact sustained a headache but did not seek medical assistance. The dealer was notified of the failure and advised the contact that the vehicle would be repaired at her own expense because the vehicle was out of warranty. The manufacturer was notified of the failure via email. The vehicle was not diagnosed or repaired. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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