Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10051424December 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
A BLOCK AFTER I CHANGED FROM FULL-TIME 4 WHEEL DRIVE TO 2 WHEEL DRIVE, I HEARD A LOUD POP IN THE AREA OF THE FRONT RIGHT WHEEL AND IT STARTED PULLING HARD TO THE RIGHT AS A RESULT OF THE FRONT RIGHT TIRE DRAGGING. I TOOK IT DIRECTLY TO THE DEALER (MARK ROBERTS MOTORS). THEY TOOK 2 TO 3 DAYS TRYING TO FIGURE OUT WHY THE FRONT END WAS BINDING UP BUT NOT WHEN IT WAS ON THE LIFT. I MENTIONED I HEARD REPORTS ABOUT PROBLEMS WITH THE BALL JOINTS AND THE NEXT DAY THEY TOLD ME THAT BOTH THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED AS WELL AS THE DRIVER SIDE TIE ROD. THE REPAIRS AND ALIGNMENT COST $1026 AND APPEAR TO HAVE RESOLVED THE PROBLEM. THE MILEAGE AT THAT TIME WAS 63551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051298December 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT HAD TO BE REPLACED AT 44,000 MILES, UPPER BALL JOINT HAD TO BE REPLACED AT 53,000 MILES. I HAVE A 1999 DODGE DURGANGO SLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051320December 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAULTY BALLJOINTS DODGE DURANGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051358December 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE FAILURE OF UPPER AND LOWER BALL JOINTS ON 1999 DODGE DURANGO AT 60,905 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052148December 30, 2003
UNKNOWN OR OTHER
THE AXLE BROKE WHILE DRIVING AT 55 MPH AND AS A RESULT THE DRIVER WAS NOT ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MAIN BOLT ATTACHMENT TO THE SUSPENSION WAS REPLACED BECAUSE IT SHEARED OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052064December 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE HAVING AN OIL CHANGE CONSUMER DISCOVERED THAT THE UPPER BALL JOINTS WERE ON THE VERGE OF COLLAPSE. MANUFACTURER AND DEALER WERE AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051195December 28, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS FAILED, CAUSING ALL 4 TIRES TO WEAR IMPROPERLY, TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051198December 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWNED A 1999 DURANGO THAT HAD TO HAVE THE UPPER FRONT BALL JOINTS REPLACED. ACCORDING TO MY MECHANIC I WAS LUCKY AND THAT THE FRONT TIRE WAS READY TO COME OFF. I GOT TO HIM IN TIME. OF COURSE THE ONLY KIND HE COULD REPLACE THEM WITH ,THAT WERE AVAILABLE TO HIM WERE THE NON-GREASEABLE KIND. THE SAME KIND THAT CAME WITH THE SUV. I AM NOT LOOKING FORWARD TO THIS PROBLEM AGAIN. I SHOULD NOT HAVE TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051137December 26, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PURCHASED USED OCT 13, 01 41,626 MILES OIL CHANGE DEC 12, 01 46,722 MIES. OIL CHANGE FEB 23, 02 50,310 MILES. MAY 15, 02- REPLACED OIL SEND UNIT, CLEANED / ADJUSTED THE REAR BRAKES, SYSTEM CHECK /REPROGRAMED ENIGNINE CONTROLLER. EXT DAY OIL GUAGE LIGHT / FLUCTUATING 0-110. 3 DAYS LATER OIL CHANGE , PCV VALVE REPLACED, 55,669 MILES. *AK JULY 12, 02 ENGINE BLEW #2 ROD BUSTED . WARRENTY COMPANY DENIED REPAIRS DUE TO SLUDGE IN ENGINE. PROVED 3 OIL CHANGES IN 6 MONTHS I OWNED VEHICLE ENGINE & BATTERY CABLES REPLACED . AUGUST 14, 02 AFTER ENGINE REPAIR DROVE CAR TO GAS STATION ,TURNED E OFF, FILLED WITH GAS, WOULDN'T TURN OVER. CAR ENGAGED, TICKING NOISE, SERVICE DEPT SAID NORMAL. PURCHASED BATTERY. SEPT 13, 02 CHECK GAUGE LIGHT ON, TEMPERATURE GAUGE FLUCTUATE 0-260, OIL TEMP GAUGE TO 110. TOLD NO COOLANT, TOLD LOOKING FOR LEAKS. TOLD COOLANT TOPPED OFF SEPT 16, 02 OIL TEMP LIGHT FLUCTUATED TOWARD 110 MARK. CHECKED OIL - QUART LOW. ADDED QUART. SEPT17 , 02 GREEN FLUID LEAKING, VEHICLE TOWED TO DEALERSHIP. WATER PUMP/ BY PASS HOSE REPLACED. DROVE OFF THE LOT FOUND AIR COND NOT WORKING, COMPRESSOR NOT CONNECTED SEPT 22, 2002 ENGINE REV / TACHOMETER STICK AT 4-5 CHECK TRANSMISSION / OIL LEVELS. OIL 2 QUARTS LOW. OCT 10,02 TACHOMETER REVED CAR WOULD NOT ENGAGE . SENSOR IN TRANSMISSION OUT. REPLACED SENSOR. LEFT SHOP , AT 60 MPH COULD FEEL VIBRATION BY GAS PEDAL, ENGINE WOULD REV, TACHOMETER WOULD JUMP. UNABLE TO DUP THE PROLBEM. VEHICLE HOOKED TO COMPUTER NO ABNORMAL READINGS 10/22/02 REPLACED UPPER BALL JOINTS, TIE RODS, AND SHAFT, FRONT END ALIGNMENT. 12/02 PURCHASED 2 TIRES. 6/03 REPLACED ALTERNATOR PURCHASED 2 TIRES FRONT END ALIGNMENT . 11/03 REPLACED STARTER /BATTERY CABLES 12/26 DEALER SERVICE DEPARTMENT , ENGINE REVING, TACHOMETER JUMPING, CRUNCH IN THE FRONT END, CAR NOT GOING INTO REVERSE. REPLACE LOWER BALL JOINTS /4 TIRES DUE TO UNEVEN WEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051151December 26, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
RIGHT UPPER CONTROL ARM WAS OUT OF SPEC AND NEEDED TO BE REPLACED. LEFT IS ALSO GOING OUT. COST OVER $400 FOR EACH SIDE! I UNDERSTAND THIS TO BE A COMMON PROBLEM ON THIS VEHICLE, WHICH IS WELL DOCUMENTED. DODGE NEEDS TO SUCK IT UP AND PAY FOR THESE REPAIRS DUE TO MANUFACTURER DEFECT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051100December 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER CONTROL ARM BUSHINGS AND BALL JOINTS STARTED MAKING NOISE AFTER 12,000 MILES AND HAD TO BE REPLACED BY 50,000 MILES. THE COST OF REPLACING THESE COMPONENTS WAS OVER $750.00. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051044December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I AM HAVING TO REPLACE BOTH SETS OF BALL JOINTS AT 45,000 MI ON MY 1999 DODGE DURANGO. I HAVE REPLACED REAR TIE RODS, FRONT U JOINTS, AND TRANSFER CASE DURING THE PAST SIX MONTHS. NONE OF THIS HAS BEEN COVERED BY WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052010December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT BALL JOINTS. DEALERSHIP MECHANIC TRIED TO REPAIR THE VEHICLE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051057December 24, 2003
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:ENGINE
SEVERAL ISSUES. 1) ELECTRICAL FAILURE IN SWITCH BOX CAUSING ALL VEHICLE LIGHTS TO TURN OFF WHEN SWITCHING TO BRIGHTS DURING NIGHT-TIME DRIVING. ) CRACKED HEADS (BOTH) SOMEWHERE BETWEEN 30,000 & 70,000 MILES.*AK 3) BALL JOINTS NEED REPLACING - NO PARTS AVAILABLE TO COMPLETE THE JOB IN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048337December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE MAKING A RIGHT TURN, THE RIGHT FRONT WHEEL FELT LIKE IT LOCKED UP AND THE VEHICLE BEGAN TO FISHTAIL. UPON INSPECTION AT THE DEALER IT WAS DETERMINED THAT THE RIGHT UPPER AND LEFT/RIGHT LOWER BALL JOINTS WERE WEARING PREMATURELY. *AK *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051024December 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
EACH YEAR I HAVE HAD THIS VEHICLE I HAVE HAD TO REPLACE THE BALL JOINTS AND THE FRONT TIRES AS WELL AS HAVE THE FRONT SUSPENSION REDONE. THE VEHICLE IS NOT SAFE TO DRIVE AND THIS IS GETTING EXPENSIVE. DODGE WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051957December 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE OWNER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE UPPER BALL JOINTS HAD FAILED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050999December 23, 2003
SUSPENSION:FRONT
MY WIFE'S 1999 GARAGE-KEPT DURANGO WITH ONLY 25,600 MILES ON IT IS AT THE DODGE DEALER RIGHT NOW HAVING BOTH LOWER BALL JOINTS REPLACED. COST ESTIMATE IS $560. I TOOK THE TRUCK IN TO HAVE THE SUSPENSION INSPECTED BASED LARGELY UPON THE MEDIA COVERAGE OF THIS DEFECT, AND THE INFO I GLEENED FROM THIS USEFULL NHTSA DATABASE. I JUST CALLED THE DODGE CONTACT-US PHONE NUMBER, AND DOCUMENTED MY COMPLAINT. THE POLITE WOMAN TOOK DOWN MY INFO, BUT SHE SAID THAT WAS ALL SHE COULD DO, AND THAT I SHOULD SAVE MY RECEIPTS FOR THE REPAIRS, IN CASE THERE IS A RECALL. I AM AN ENGINEER, AND I AM CONVINCED THIS IS A DESIGN DEFECT. I HAVE A 1992 EXPLORER WITH 116,000 MILES ON IT AND HAVE NEVER HAD THIS KIND OF PROBLEM. WHILE AT THE DODGE DEALERSHIP, I LOOKED UNDERNEATH THE SHINY NEW 2004 DURANGO ON THE LOT - WHAT A SURPRISE! THE FRONT SUPENSION IS COMPLETELY REDESIGNED, AND LOOKS NOTHING LIKE THE SUSPENSION ON THE 99. DODGE NEEDS TO STOP DODGING THEIR EXISTING CUSTOMERS, OR PEOPLE LIKE ME WILL NEVER BUY ANOTHER VEHICLE FROM THEM. I SHOULD HAVE KNOWN BETTER WHEN I RECALLED THAT THE FICTITIOUS AL BUNDY'S CAR OF CHOICE WAS A DODGE. TO ALL DURANGO OWNERS: HAVE YOUR SUSPENSION INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051006December 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO WITH 52,000 MILES PASSED INSPECTION IN APRIL 2003. ON DEC 23,2003, IT WAS DISCOVERED THAT THE VEHICLE NEEDS 4 NEW BALL JOINTS. BALL JOINTS WORE OUT IN A 7,000 MILE SPAN. I FIND IT DIFFICULT TO BELIEVE THAT ALL 4 BALL JOINTS WENT BAD AT ONCE. I BELIEVE THAT THIS RELATES TO A PRODUCT DEFICIENCY IN MANUFACTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051882December 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE WAS TAKEN TO DEALER FOR THE BRAKE LIGHT STAYING ON, AND A CHATTERING NOISE WHEN GOING OVER BUMPS. TOOK VEHICLE TO AN INDEPENDENT MECHANIC, AND HE SAID THAT TIE ROD ENDS WERE BAD. MECHANIC REPLACED TIE ROD ENDS. CURRENTLY, VEHICLE PULLED TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango