Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10061807March 10, 2004
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE UPPER AND LOWER BALL JOINTS, THE TIE ROD ENDS AND THE SWAY BAR HAVE BEEN REPLACED TWICE. ALSO THE FRONT HUBS HAVE BEEN REPLACED THREE TIMES. THE DEALER CANNOT DETERMINE WHY THE PARTS KEEP FAILING AFTER A SHORT PERIOD OF TIME. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062814March 10, 2004
SUSPENSION:FRONT
FRONT END SQUEAKS AND PRODUCES A LOUD KNOCKING NOISE. DEALER STATES THERE IS NO DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062817March 10, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHEN TURNING IN EITHER DIRECTION VEHICLE PRODUCES A CLICKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062861March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS FAILED, CAUSING SEVERE DAMAGE TO THE LOWER BALL JOINTS AND THE TIE ROD END. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062865March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR BALL JOINT PROBLEM. AT 42,000 MILES UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND WERE REPLACED BY MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061863March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A SERVICE CALL FOUND THAT THE BALL JOINTS ON OUR 1999 DODGE DURANGO WERE WORN AND SHOULD BE REPLACED. WE HAD OUR VECHICLE CHECKED BECAUSE OF REPORTS DONE BY CBS NEWS WHERE THERE HAD BEEN A NUMBER OF INCIDENTS WHERE WORN BALL JOINTS ON NEWER MODEL DURANGOS HAD CAUSED WHEELS TO FLY OFF WHILE ON THE ROAD. THE NEWS REPORT ON CBS INDICATED AN NHTSA HAD BEEN RECEIVING COMPLAINTS AND HAD BEEN INVESTIGATING THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061643March 9, 2004
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES VEHICLE TILTED OVER AND SLID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061692March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING CONSUMER HEARD A LOUD NOISE, IT SOUNDED LIKE IT WAS COMING THROUGH THE FONT END, VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, AND MECHANIC DETERMINED THAT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060812March 9, 2004
SUSPENSION:FRONT
FRONT SUSPENSION MAKING POPPING SOUNDS WHEN TURNING...RELATED TO ONGOING NHTSA INVESTIGATION....WOULD LIKE RECALL TO REPLACE WORN PARTS...THIS IS NOT NORMAL WEAR....MANUFACTURER SHOULD REPAIR AT NO CHARGE TO OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060823March 9, 2004
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
OUR ENGINE CEASED AFTER HAVING REPEATED PROBLEMS WITH THE OIL PUMP, WE WERE CALLED LIARS BY THE DEALERSHIP AND DIAMLER CHRYSLER. THEY DON'T SEEM TO WANT TO TAKE RESPONSIBILITY FOR ANYTHING. WHEN I TOOK OUR DURANGO IN BECAUSE THE FRONT END KEPT PULLING TO THE RIGHT AFTER WE PAID $5200. FOR OUR MOTOR TO BE REPLACED, I WAS TOLD WE NEEDED NEW TIRES AND A FRONT END ALIGNMENT. SO I TOOK IT TO ANOTHER PLACE TO HAVE THE WORK DONE, SINCE MY CONFIDENCE IN THE DEALERSHIP WAS GONE. ONLY TO BE TOLD THEY COULD NOT ALLOW ME TO TAKE THE CAR BACK OUT ON THE ROAD WITH MY CHILDREN IN THE CAR, DO TO THE BALL JOINT. HE SAID IT WOULD TAKE ONE POTHOLE AND I'D PROBABLY ROLL MY CAR, ANOTHER $1200. LATER AND I COULD HAVE MY CAR BACK. WHAT IS UP WITH THIS? THEY ALLOWED US TO RISK OUR LIVES DRIVING THIS VEHICLE, AND DIAMLER CHRYSLER SEEMS TO CARE LESS ABOUT ALL THE PROBLEMS WITH THIS SUV, HOW MANY PEOPLE OUT THERE ARE SPENDING MONEY TO KEEP FIXING THIS VEHICLE AND TRYING TO MAKE THE PAYMENTS. WE GOT RID OF A CAR SO WE WOULDN'T HAVE TO MAKE REPAIR PAYMENTS AND RIGHT INTO A NIGHTMARE. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT THE PROBLEMS WITH THIS VEHICLE, AND I THINK WE SHOULD BE REIMBURSED FOR ALL THE REPAIRS THAT THEY KNEW ABOUT AND DID NOTHING TO FIX. IT'S NOT FAIR TO THE PUBLIC TO HAVE TO DIG IN THEIR POCKETS TO FIX A MISTAKE THAT DIAMLER HAS KNOWN ABOUT AND REFUSES TO DO ANYTHING TO MAKE IT RIGHT FOR THE CONSUMERS! WE ARE THE PEOPLE THAT PURCHASE YOUR PRODUCT, YOU SHOULD BE MORE SUPPORTIVE RATHER THAN CALLING PEOPLE LIARS!! YOU WELL KNEW THAT THE PROBLEMS WITH THIS VEHICLE AND YET YOU CONTINUE TO SELL THEM, WITH NO REGARD TO THE CONSUMERS THAT DRIVE THEIR FAMILIES IN THESE CARS, WE COULD HAVE BEEN KILLED, WHAT WOULD HAVE HAPPENED THEN, OR WOULD THAT HAVE BEEN OUR FAULT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060838March 9, 2004
SUSPENSION:FRONT
THE FRONT END OF MY 1999 DODGE DURANGO STARTED MAKING NOISES AROUND 50,000 MILES. I CARRIED IT TO A DODGE DEALER WHERE THEY INFORMED ME THAT THE BALL JOINTS AND THE FRONT SUSPENSION BUSHINGS WERE WORN AND REQUIRED REPLACING. THEY FURTHER STATED THE REASON WAS THAT THERE IS NO WAY TO LUBRICATE THE JOINTS. THE COSTTO REPLACE IS $800. THIS IS TO SOON FOR THIS TO BE WEARING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060861March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD TO REPLACE THE UPPER BALL JOINTS (BOTH SIDES) ON MY 99 DURANGO WHEN IT HAD @ 50,000 MILES. BRAND NEW SET OF TIRES WAS WEARING ON THE INSIDE, TOOK IT TO A MECHANIC AND HE SAID THE BALL JOINTS WERE SO BAD HE WOULD NOT DRIVE IT ACROSS TOWN. REPLACED BOTH BALL JOINTS AND REPLACED TIRES. THEN ON FEB. 20,2004 WITH 93,000 MILES ON IT THE TRANSMISSION WENT OUT. SPENT $600.00 ON BALL JOINTS, $350.00 ON TIRES, AND $3,200 ON A TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060873March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO. I SAW THE REPORT ON CBS REGARDING BALL JOINT PROBLEMS. I HAD MY CAR INSPECTED BY AN INDEPENDENT MECHANIC, HE SAID THEY NEEDED TO BE REPLACED. THIS WAS THEN VERIFIED BY OUR LOCAL CHRYSLER DEALER. I HAD THEM REPLACED TODAY. $875
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060678March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
OUR DODGE DURANGO HAD TO HAVE NEW UPPER BALL JOINTS REPLACED ALONG WITH NEW TIE RODS IN ORDER TO HAVE THE FRONT END ALIGNED PROPERLY. THESE PARTS WERE DEFECTIVE ON THIS VEHICLE SINCE IT WAS BOUGHT NEW BY US IN OCT. 1998.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061552March 8, 2004
SUSPENSION:FRONT
WHILE TURNING CONSUMER HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061570March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A SQUEAKING SOUND COMING FROM THE FRONT END. CONSUMER NOTICED THAT THE FRONT WHEELS WERE TILTED INWARD . VEHICLE WAS TAKEN TO DEALER FOR A FRONT END ALIGNMENT. DEALER REPLACED THE RIGHT UPPER CONTROL ARM, BUT SQUEAKING STILL PERSISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060691March 8, 2004
SUSPENSION:FRONT
THE FRONT SUSPENSION BALL JOINTS AND TIE RODS ON MY DODGE DURANGO 1999 ARE WORN OUT PREMATURELY. OCCASIONALLY WHEN THE STEERING WHEEL IS TURNED, THE FRONT SUSPENSION MAKES A POPPING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061583March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE HAVING VEHICLE SERVICED BY A MECHANIC FOR ANOTHER PROBLEM CONSUMER ASKED THEM TO CHECK THE BALL JOINTS. UPON INSPECTION OF THE BALL JOINTS MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061587March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
INDEPENDENT REPAIR SHOP REPLACED THE BALL JOINTS AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061588March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. INDEPENDENT REPAIR SHOP DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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