Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10064767March 23, 2004
SUSPENSION
THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. *PH THE CONSUMER WAS TOLD ON 2 OCCASIONS THAT THE UPPER AND LOWER BALL JOINTS WERE IN CRITICAL CONDITION. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE REPAIRS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053711March 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR AN INSPECTION, AND THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063575March 22, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DEALERSHIP REPLACED THE LOWER AND UPPER BALL JOINTS AT 83,000 MILES AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063587March 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 35 MPH ENGINE FAILED WITHOUT WARNING. DEALER STATED SLUDGE BUILT UP IN THE ENGINE COMPARTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063662March 22, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I OWN A 1999 DODGE DURANGO WITH APPROXIMATELY 64,000 MILES. IMMEDIATELY UPON PURCHASING THE VEHICHLE I HAVE EXPERIENCED A LARGE POPING AND DRAGGING SOUND WHEN TURNING OR PERFORMING A U-TURN. RECENTLY I ATTEMPTED TO MAKE A U-TURN AND MY CAR NEARLY LOST CONTROL AND FELT AS IF IT WOULD TIP OVER. I TOOK THE VEHICLE IN TO CERRITOS DODGE AND I WAS ADVISED THAT THE VEHICHLES UPPER AND LOWER, RIGHT AND LEFT BALL JOINTS WERE COMPLETELY SHOT. ALL WERE REPLACED. I CONTINUE TO EXPERIENCE THE POPPING AND DRAGGING SOUNDS. UPON PURCHASING THE VEHICHLE, I HAVE HAD TO CHANGE THE (ALL FOUR) TIRES 3 TIMES, OBTAIN 3 WHEEL ALIGNMENTS, CHANGE THE BATTERY (WENT COMPLETELY DEAD AT APPROXIMATELY 25,000 MILES) REPAIR THE BRAKE LIGHT SWITCH (BRAKE LIGHTS WOULDN'T TURN OFF), AND REPAIR DOOR/HATCH LOCKS (UNABLE TO LOCK AND MAKE LOUD BUZZING AND CLICKING SOUND). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063663March 22, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
WE HAVE BEEN TOLD BY OUR LOCAL DEALERSHIP THAT THE BALL JOINTS ARE WORN, AND ARE EXCESSIVELY WEARING OUR BRAND NEW SET OF TIRES. WE ARE VERY UPSET THAT DODGE IS NOT DOING ANYTHING ABOUT THIS OBVIOUS PROBLEM. WE HAVE NEVER HAD A VEHICLE WITH SO MANY ISSUES BEFORE, THE INTAKE GASKET, THE ABS SENSOR, THE SEAL ON REAR AXLE, A SEAT BELT THAT WOULDN'T WORK, AND NOW THIS. VERY UNHAPPY WITH THE VEHICLE AS A WHOLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062755March 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER LOWER BALL JOINTS, BOTH SIDES REPAIRED ONCE WITH VEHICLE HAVING UNDER 32,000 MILES ON IT AT DEALERSHIP WHERE PURCHASED. RIGHT SIDE REPAIRED AGAIN AT INDEPENDENT MECHANIC AT 49,000, UPON FAILURE OF SAFETY INSPECTION. LEFT ONE WOULD SOON NEED TO BE REPLACED ALSO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063551March 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION , AND MECHANIC DETERMINED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063554March 19, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE STANDING ON TOP OF THE TAILGATE THE CABLES BROKE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TAILGATE CABLES NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062646March 19, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
1999 DODGE DURANGO HAD WORN BALL JOINTS AND STEERING END LINKS. WAS MAKING A POPPING SOUND EVERTIME I TURNED LEFT OR RIGHT SQUEEKED WHEN I WENT OVER BUMPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063444March 18, 2004
SERVICE BRAKES, HYDRAULIC, STEERING
WHILE BRAKING/TURNING CONSUMER HEARD A LOUD POPPING NOISE, AND STEERING PULLED TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062528March 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AT 40,000 MI.CHECK UP ON MY DODGE DURANGO 1999 IT WAS FOUND TO BE THE BOOTS AROUND MY UPPER BALL JOINTS WERE RIPPED. AT 45,000 MILES THE RUBBER BOOTS AROUND THE LOWER BALL JOINTS ARE RIPPED. THESE ARE FROM THE FACTORY AND SHOULD NOT BE HAPPENING FOR SUCH LOW MILEAGE. THESE ARE PERMENTLY GREASED AND THE DAMAGE IS UNKNOWN WHEN THERE IS RIPS AND DIRT, ETC IS GETTING UP IN THERE. THERE IS SEVERAL HUNDRED COMPLAINTS ABOUT THIS AND WHEN IS THE GOVERNMENT GOING TO MAKE A RECALL. IT IS A SHAME SOMEONE HAS TO BE KILLED BEFORE SOMETHING IS DONE. THERE IS NO RECALL OR ACTION BEING TAKEN UP TO THIS POINT TO REPAIR THIS PROBLEM. WHAT DO YOU SUGGEST WE DO? THIS IS VERY EXPENSIVE TO FIX AND THE VEHICLE ITSELF IS NOT CHEAP. I ENJOY DRIVING MY DURANGO, BUT NOW CANNOT TAKE IT ON THE HIGHWAY. PLEASE HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063491March 18, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 35 MPH CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT ON BOTH SIDES. ALSO, CONSUMER HEARD A CLANKING SOUND COMING FROM THE ENGINE. DEALER EXAMINED THE VEHICLE, AND FOUND THAT A NEW TRANSMISSION WAS NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062450March 17, 2004
SUSPENSION:FRONT
I AM THE ORIGINAL OWNER OF A 1999 DODGE DURANGO THAT HAS UPPER/LOWER BALL JOINT WEAR AT LOW MILEAGE. I BROUGHT MY VEHICLE INTO A DEALERSHIP AND WAS QUOTED $1200 FOR PARTS AND LABOR. I STARTED EXPERIENCING THESE PROBLEMS AT 54000 MILES! THIS SEEMS TO BE A DESIGN FLAW. I WOULD HOPE THE NHTSA WOULD ISSUE A RECALL BEFORE SOMEONE'S LIFE IS TAKEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063344March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING DRIVER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE RIGHT UPPER BALL JOINT FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062399March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, EQUIPMENT
I WAS INFORMED TODAY THAT MY 1999 DODGE DURANGO NEEDS UPPER BALL JOINTS FOR THE SECOND TIME SINCE I HAVE OWNED THE CAR. THE FIRST TIME THE CAR HAD 33,327 MILES ON IT AND THIS TIME IT HAS 87,000. I OWNED THE CAR FOR TWO YEARS THE FIRST TIME AND NOW IT WILL BE FIVE YEARS IN APRIL 2004. THE FIRST TIME HERB CHAMBERS DODGE REPLACED BOTH UPPER CONTROL ARMS AND BOTH LOWER BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062430March 17, 2004
STEERING
MY 1999 DODGE DURANGO HAS A MAJOR FRONT END STEERING PROBLEM. WE HAVE TAKEN IT THE DEALERSHIP FOR REPAIRS ON NUMEROUS TIMES. EACH TIME THE FIX SOMETHING AND THEN THEY TELL US IT NEEDS ADDITIONAL WORK ALSO. THE REPAIRS BILL JUST KEEP STACKING UP. I AM TRYING TO FIND OUT IF ANYTHING THE DEALERSHIP REPAIRS WILL BE WORTH MY TIME AND MONEY. MY DURANGO CAN ONLY BE DRIVEN BY ME, DUE TO THE STEERING PROBLEM AS I KNOW WHAT I CAN AND CAN'T DO WHEN I AM DRIVING. IT IS A VERY DANGEROUS PROBLEM AND I WILL NOT LET MY OTHER FAMILY MEMBERS DRIVE IT UNTIL IT GETS FIXED. PLEASE LET ME KNOW WHAT TO TELL THE DEALERSHIP TO DO TO FIX THE PROBLEM AND WILL THIS BE A FACTORY RECALL OR WARRANTY REPAIR. I KNOW I AM NOT THE ONLY ONE OUT THERE THAT AS THIS SEVERE FRONT END STEERING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063261March 16, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO FRONT POWER WINDOWS BROKE WHEN THE WINDOWS WERE ROLLED UP OR DOWN. VEHICLE HAD BEEN TAKEN TO A DEALER, WHO TOLD CONSUMER THAT THE LITTLE PLASTIC PIECE INSIDE THE DOOR FRAME BROKE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063305March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS ON THE PASSENGER BROKE. A MECHANIC INDICATED THAT THIS HAPPENED AFTER LIFTING VEHICLE UP ON THE LIFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062358March 16, 2004
SUSPENSION
BOTH FRONT BALL JOINTS SHOT-LEFT SO BAD SERVICE DEPT. SAID DO NOT DRIVE. I HAVE THE FAULTY PARTS. WHY HASN'T DODGE ISSUED A RECALL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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