Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10059330April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER TOOK THE VEHICLE IN FOR A FRONT END ALIGNMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS WERE WORN AND NEEDED REPLACEMENT. THE MANUFACTURER IS AWARE OF THE PROBLEM (PE 03-032, FRONT SUSPENSION, UPPER BALL JOINT FAILURE ). *NM *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059356April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER THE CONSUMER HEARD ABOUT THE FAULTY BALLS JOINTS ON DODGE DURANGO'S SHE TOOK HER VEHICLE TO THE DEALER FOR A CHECK UP. THE TECHNICIAN INDICATED THAT THE VEHICLE WASN'T SAFE TO DRIVE BECAUSE THE BALL JOINTS WERE LOOSE. FOR SAFETY REASONS THE CONSUMER HAD THE BALL JOINTS REPLACED IMMEDIATELY TO A TUNE OF $900.00 DOLLARS. THE CONSUMER WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057894April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE WAS TAKEN TO A SAFETY INSPECTION STATION. DURING THE INSPECTION MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE NOT IN COMPLIANCE. VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE, AND FOUND THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND REPLACED THEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065310March 31, 2004
SUSPENSION
FAILURE OF UPPER AND LOWER BALL JOINTS, HUB ASSEMBLY AND DRIVE AXLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065370March 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINTS FAILED AT 75,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064281March 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE REPLACED ALL FOUR BALL JOINTS ON MY 1999 DODGE DURANGO INCLUDING THE UPPER BALL JOINTS TWICE. IN LIGHT OF THE RECENT DEVELOPEMENTS AND COMPLAINTS BY OTHER DODGE OWNERS I FEEL IT IS APPROPRIATE TO FILE A SAFETY COMPLAINT WITH YOU AS DOCUMENTATION FOR A POSSIBLE RECALL ON THESE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065210March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING AT ANY SPEED OVER BUMPS CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THE MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065257March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 50 MPH A KNOCKING NOISE WAS HEARD COMING FROM THE REAR. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064195March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
REPEATED FAILURE OF LOWER BALL JOINTS ON 1999 DODGE DURANGO SLT+ 4X4.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064210March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PROBLEMS WITH PREMATURE BALL JOINT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065166March 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 25 MPH THE STEERING WHEEL WAS HARD TO TURN. A SQUEAKING NOISE WAS HEARD COMING FROM THE STEERING WHEEL. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065021March 26, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT 45 MPH CONSUMER HEARD A CLUNKY NOISE COMING FROM THE FRONT END. MECHANIC AT AN INDEPENDENT REPAIR SHOP DETERMINED THAT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063942March 26, 2004
SUSPENSION
MY DURANGO LOST CONTROL FOR NO REASON ON A SUUNY, CLOUDLESS DAY 4-24-01. I WAS TURNING THE VEHICLE LEFT AND IT SUDDENLY WENT RIGHT THROWING ME INTO A GUARD RAIL AND DOWN A BLUFF, BREAKING MY BACK. AFTER WATCHING CBS NEWS TWO WEEKS AGO, I REALIZED IT WAS SUSPENSION FAILURE COMPLAINED ABOUT BY HUNDREDS OF OTHER OWNERS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065049March 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING FRONT END VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063873March 25, 2004
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I AM WRITING TO DOCUMENT THE FRONT-END REPAIRS MADE TO MY 1999 DODGE DURANGO AND THE EXPENSES INCURRED IN 2003. I AM ASKING THAT DAIMLER CHRYSLER REIMBURSE ME IN FULL FOR THESE EXPENSES. THESE REPAIRS WERE NECESSARY DUE TO PREMATURE WEAR, WHICH HAS BEEN A DOCUMENTED DESIGN DEFECT IN NUMEROUS OTHER DODGE DURANGOS OF THE MODEL YEARS 1998 2000. FRONT-END REPAIRS PERFORMED IN 2003 TO MY DODGE DURANGO: REPLACEMENT OF UPPER & LOWER BALL JOINTS$769.1804/09/2003 REPLACEMENT OF RIGHT & LEFT FRONT HUB BEARINGS$1,092.4409/20/2003 REPLACEMENT OF FRONT HUB ASSEMBLY$983.8511/06/2003 TOTAL FRONT-END REPAIR COSTS INCURRED:$2,845.47
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063894March 25, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 1999 DODGE DURANGO, I HAD ALOT OF NOISE COMING FROM THE UNDER-CARRIAGE OF MY VEHICLE, THEY CHECKED IT OVER AND HAD TO REPLACE THE BALL JOINTS.THEY HAD WORN OUT PREMATURELY, COSTING ME A LARGE AMOUNT OF UNNECESSARY SPENT MONEY. THESE VERY EXPENSIVE VEHICLES SHOULD BE BUILT BETTER THAN THIS AND LAST LONGER FOR THE MONEY THEY COST.ONE THING WRONG CAN LEAD TO OTHER PROBLEMS AND I'M NOT LOOKING FORWARD TO ANYMORE PROBLEMS, I STILL HAVE ALOT OF PAYMENTS TO MAKE, OH AND BY THE WAY, THE GAS MILEAGE IS HORRIBLE,BIGGER FULL SIZE VEHICLES GET BETTER MILEAGE THAN THE MID-SIZED DODGE DURANGO GETS AND THE HEATER IN THE DODGE DURANGO IS NOT BUILT FOR THE SIZE OF THE VEHICLE, THE VENTING IS TOO SMALL, I HAD THIS CHECKED OUT AT THE GARAGE ALSO, COMPARED TO THE DIAMETER OF THE VENT IN THE CHEVY OR FORD, I AM VERY UN-SATISFIED WITH MY DODGE DURANGO---- I KNOW NOW, LOOKS ISN'T ANYTHING, AND MY NEXT VEHICLE WILL BE A CHEVY/GMC !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063784March 24, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT REPLACEMENT WE RECENTLY HAD THE BALL JOINTS CHECKED AFTER WATCHING INFORMATION ON TV ABOUT THE ACCIDENTS CAUSED BY FAILING BALL JOINTS ON DURANGO'S AND OTHER DODGE TRUCKS. IN OUR CASE, WE INSPECTED THE PARTS WITH THE AUTO TECHNICIAN (SOMEONE WE KNOW VERY WELL). AT THAT TIME, WE SAW AND WERE ADVISED STRONGLY TO REPLACE THE EQUIPMENT. SINCE YOUNGER DRIVERS IN OUR FAMILY SOMETIMES USE THIS VEHICLE, WE DECIDED TO REPLACE THE BALL JOINTS AT OUR FINANCIAL EXPENSE. WE REALIZE THAT IT WAS OUR CHOICE BUT WE ARE MORE AT EASE WITH THE USE OF THE VEHICLE. PEACE OF MIND IS BETTER THAN TAKING THE CHANCE OF AN ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064777March 24, 2004
SUSPENSION
CONSUMER LEARNED THAT THE BALL JOINTS AND A FRAME BUSHINGS NEEDED TO BE REPLACED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064991March 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
REQUEST REIMBURSEMENT FOR BALL JOINT REPAIR. *PH CONSUMER FOUND OUT AFTER BEING INFORMED BY A TELEVISION PROGRAM ABOUT THE EXCESSIVE WEARING OF THE BALL JOINTS ASSOCIATED WITH OTHER DODGE DURANGO VEHICLES WHICH WAS EXPERIENCED BY THE CONSUMER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065076March 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER BELIEVED THE BALL JOINTS AND BUSHINGS DEFECT THEY EXPERIENCED WITH THEIR VEHICLE COULD CAUSE INJURY OF DEATH. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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