Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10051381December 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PREMATURE FAILURE OF UPPER BALL JOINT ASSEMBLY ON 2000 DODGE DURANGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051232December 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 2000 DODGE DURANGO WAS REJECTED DURING A VA SAFETY INSPECTION DUE TO THE UPPER BALL JOINT PROBLEM THAT IS THE SUBJECT NHTSA INVESTIGATION (ACTION PE03032). THE VEHICLE HAS 38000 MILES. I HAVE BEEN INFORMED BY MY LOCAL DODGE SERVICE DEPARTMENT THAT CHRYSLER IS "ASSISTING" IN THE REPAIR COST BY REQUIRING A VARIABLE AMOUNT DEDUCTIBLE TO BE PAID BY THE CONSUMER. THE AMOUNT IS DETERMINED ON A CASE-BY-CASE BASIS AND MYVEHICLE WILL BE EVALUATED WHEN IT GOES IN FOR REPAIR ON 12/30/03. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051252December 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING SAFETY INSPECTION, MECHANIC REPORTED UPPER BALL JOINTS WERE COMPLETELY WORN OUT AND NEEDED REPLACEMENT. THEY WERE SO BAD THAT THEY COULD HAVE FAILED AND CAUSED A SERIOUS ACCIDENT. MILEAGE WAS ONLY 56,800 MILES. POOR DESIGN AS THERE IS NO GREASE CERT TO GREASE THEM PROPERLY. PLEASE INVESTIGATE!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051207December 28, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PURCHASED TRUCK ON 1/17/03 - BALL JOINTS WERE REPLACED WHEN PURCHASED, HAD DURANGO INSPECTED ON 12/23/03 LOWER BALL JOINTS FAILED INSPECTION AND NEEDED TO BE REPLACED. THAT MAKES TWICE IN 1 YEAR. BOTH CASES WERE FOR THE LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051132December 26, 2003
SUSPENSION:FRONT, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY, SERVICE BRAKES, AIR:DISC:ROTOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE HAD MY 2000 DURANGO IN TO THE DEALERSHIP (WHEN IT WAS UNDER WARRANTY) FOR SPONGY, LOOSE, PULSING BRAKING, NOISE FROM THE SUSPENSION, & A CHIRPING/SQUEAKING SOUND (ALTERNATOR LIKE) WHEN IT IS COLD OUTSIDE. THE SUSPENSION NOISE WAS CORRECTED WITH NEW SPACERS IN THE LEAF SPRINGS (WHICH THEY ADMITTED WERE A PROBLEM). I WAS TOLD THAT THE PULSING IN THE BRAKE PEDAL WAS NORMAL FOR THE DURANGO & NOT TO WORRY ABOUT IT. THEY DID A BALANCE & TOLD ME IT TOOK CARE OF THE PROBLEM. IT DIDN'T. THEY COULD NOT "DUPLICATE" THE CHIRPING (AFTER 2-3 VISITS) ALTHOUGH IT HAPPENS FOR ME EVERY DAY. NOW WE ARE OUT OF WARRANTY AFTER READING MANY OF THE COMPLAINTS FOR THE SAME PROBLEMS HERE, I'M JUST WAITING FOR SOMETHING TO HAPPEN. WILL MY CHILDREN BE INJURED AS A RESULT? THIS VEHICLE HAS 32K MILES WHICH ARE 99% HIGHWAY IS IN CHERRY CONDTION. I'VE DECIDED TO TAKE IT TO A PRIVATE MECHANIC (NAPA) & PAY FOR HIS OPINION ON THE ROTORS, BALL JOINTS, ARMS, BRAKES, WATER PUMP/ALTERNATOR, ETC. ONCE I'VE PAID FOR HIS OPINION, HOW DO WE GET DODGE TO PAY FOR THE REPAIRS ...SINCE THEY WON'T OWN UP TO ANY OF THE PROBLEMS. IS THERE GOING TO BE A RECALL ON THE ROTOR/BRAKE PROBLEM OR THE BALL JOINT/ARM PROBLEM? MY BRAKES USUALLY LAST AT LEAST 60K MILES & I HAVE NEVER HAD PROBLEMS WITH SUSPENSION ON ANY OF MY NEW CARS. THEN, I'M GETTING RID OF IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051041December 24, 2003
STEERING:RACK AND PINION:RACK
I OWN A 2000 DURANGO AND HAVE BEEN ADVISED BY MU MECHANIC THAT THE UPPER CONTROL ARMS ARE DANGEROUSLY WORN AND REQUIRE REPLACEMENT. I AM PREPARING TO CONTACT DODGE TO GET PARTS PRICING. IF THIS BECOMES A RECALL HOW DO I PROTECT MY RIGHTS TO BE FULLY REIMBURSED> ALSO, IS THERE ANY BENEFIT TO NHSTA TO SEE THIS VEHICLE PRIOR TO REPAIR?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051049December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DODGE DURANGO, 4WD. IT HAS 52,818 MILES. AFTER HEARING A SERIOUS OF POP'S AND CLUNKS FROM THE FRONT END OF MY DURANGO I HAD THE TRUCK CHECKED. THE UPPER DRIVER'S SIDE BALL JOINT HAD FAILED. THE PASSENDGER SIDE BALL JOINT SHOWED WEAR BUT WAS IN SATISFACTORY CONDITON. I BELIEVE THIS BALL JOINT FAILURE HAPPENDED FAR TOO SOON. IN 40 YEARS OF DRIVING I'VE ONLY REPLACED WORN BALL JOINTS ON ONE VEHICLE AND IT HAD OVER 100,000 MILES. AUGUSTA DODGE REPLACED THE WORN BALL JOINT AND COULD NOT ASSURE ME THE REPLACEMENT BALL JOINT WAS ANY DIFFERENT THAN THE FACTORY INSTALLED ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048180December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE RIGHT UPPER BALL JOINT FAILED AT 32,000 MILES.*AK *PH THE VEHICLE COULD NOT RETAIN A FRONT END ALIGNMENT. THE DEALER DETERMINED THAT THE RIGHT UPPER BALL JOINT FAILED AND NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048352December 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE THE CONSUMER WAS HAVING A FRONT END ALIGNMENT THE MECHANIC NOTICED THE UPPER BALL JOINTS WERE SHOWING PREMATURE WEAR.*AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052000December 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATES SHE TOOK HER VEHICLE TO THE DEALER/MECHANIC FOR THE REGULAR MAINTENANCE, AND WAS TOLD THAT THE BALL JOINTS ARE WEARING OUT. SHE STATES SHE WOULD NOT HAVE KNOWN IT, HAD IT NOT BEEN FOR THE MECHANIC. SHE THINKS THIS IS DANGEROUS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051884December 22, 2003
SUSPENSION
FAX FWD ON BEHALF OF BARBARA EDENS (TX) RE DEFECTIVE SUSPENSION ON A 2000 DODGE DURANGO SLT W/5.9 ENGINE, REQUESTING IMMEDIATE ACTION BY NHTSA RE RECALL INVESTIGATION ON THIS ISSUE.*MR THE CONSUMER STATED THE MANUFACTURER PUT A DODGE DAKOTA V6 ENGINE SUSPENSION ON THE DODGE DURANGO WHEN THEY SHOULD HAVE PUT THE DODGE RAM PICKUP SUSPENSION ON INSTEAD. THE CONTROL ARMS HAD TO BE REPLACED THREE TIMES IN THE THREE YEARS THE CONSUMER OWNED THE VEHICLE. THE MANUFACTURER REALIZED THE ERROR THEY MADE AND IS NOW CORRECTING THE PROBLEM, THE CONSUMER BELIEVED A RECALL SHOULD BE ENFORCED. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051883December 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:GEAR BOX:SHAFT SECTOR
DRIVER'S SIDE UPPER BALL JOINT AND THE STEERING SECTOR BROKE. AS A RESULT, CONSUMER LOST CONTROL OF THE VEHICLE. IT THEN JUMPED A CURB AND WENT INTO A DITCH. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING OUT OF THE DRIVEWAY. DEALERSHIP REPLACED BOTH BROKEN PARTS. *AK EA03-023
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050698December 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO. UPPER RIGHT BALL JOINT ON UPPER CONTROL ARM FAILED PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050704December 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I RECENTLY PRUCHASED A 2000 DODGE DURANGO. I STARTED HEARING A CREEKING SOUND FROM BEHIND THE STEERING COLUMN WHEN TURNING AND GOING OVER BUMPS. I WAS INFORMED BY A MECHANIC OF WEAR IN THE UPPER BALL JOINT. I AM CONCERNED THAT THIS PREMAUTRE WEAR MAY RESULT IN SOME FAILURE AND AN UNEXPECTED COLLAPSE IN THE FRONT END OR WORSE YET WHEEL SEPARATING FROM THE VEHICLE. I AM FOLLOWING THE CURRENT NHTSA INVESTIGATION INTO THIS AND WOULD HOPE SOME RESOLUTION IN THE FORM OF A RECALL WOULD OCCUR BEFORE PERSONAL INJURY OR COST IS INCURRED BY ME OR OTHERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049708December 14, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO R AND L UPPER BALL JOINTS (NHTSA ACTION NUMBER EA03023). MY LOCAL DODGE DEALER, KARMART USA TOLD ME ON DECEMBER 1, I NEED NEW UPPER BALL JOINTS. I HAD TAKEN MY CAR IN TO HAVE DOOR LOCKS FIXED. I DID NOT ASK THEM TO LOOK AT MY BALL JOINTS. THIS IS AN EXPENSIVE REPAIR, THEY ESTIMATE $358.00 FOR THE REPAIR. YOU ARE INVESTIGATING FAILURE OF UPPER BALL JOINTS. WHY DON'T YOU REQUIRE DODGE TO RECALL AND REPAIR THEM? THERE IS OBVIOUSLY A PROBLEM OR THEY WOULD NOT HAVE LOOKED AT MINE WHEN I HAVE NOT BEEN HAVING ANY SYMPTOMS. NOW, THE DEALERSHIP HAS NOTIFIED ME BY MAIL THAT I NEED TO HAVE THE LOOSE R AND L UPPER BALL JOINTS REPAIRED. I AM AFRAID TO DRIVE THIS CAR. ARE MY FRONT WHEELS GOING TO FALL OFF? DO I HAVE TO HAVE FATALITIES TO GET ATTENTION TO THIS MATTER? MY CAR IS PARKED UNTIL I HEAR FROM YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049670December 12, 2003
ENGINE AND ENGINE COOLING
TRAVELING ON HE INTERSTATE IN MY 2000 DODGE DURANGO WITH 50K MILES ON IT WHEN SUDDEN LOSS OF OIL PRESSURE TO 0. KNOCKING UNDER HOOD. PULLED OVER, TOWED TO MECHANIC SHOP. ENGINE TOTAL LOSS. I HAVE SEEN AND HEARD NUMEROUS SAME PROBLEMS AND FEEL SOMETHING SHOULD BE DONE AND I WILL BE WORKING MY HARDEST ON THAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049579December 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE ON 2000 DODGE DURANGO DUE TO SLUDGE BUILDUP/FILTER FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049609December 11, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN WE TRIED TO AVOID AN ACCIDENT BY BRAKING, OUR ANTI-LOCK BRAKES LOCKED AND WE WERE UNABLE TO STEER. ALSO, UPON IMPACT AT APPROXIMATELY 40-45 MPH, OUR AIR BAGS DID NOT DEPLOY EVEN THOUGH THE FRONT END OF OUR DODGE DURANGO (2000) WAS COMPLETELY DESTROYED.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10051727December 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
ALL FOUR VEHICLE CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED. *MR THE CONSUMER WAS CONCERNED ABOUT THE DEALERSHIP USING THE SAME CONTROL ARMS BECAUSE THEY WOULD PROBABLY EXPERIENCE THE SAME WEAR AND TEAR AGAIN. THE CONSUMER SUGGESTED THAT IT MAY BE A DEFECT AND IF SO, HE WANTED TO BE REIMBURSED FOR THE REPLACEMENT PARTS.*CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047914December 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINT AT 36,000 MILES. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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