Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10694611March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND EACH TIME THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION COIL WAS FAULTY AND NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682069February 9, 2015
STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RIGHT AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652263November 3, 2014
STEERING
CPSC: I1480047A. 2009 DODGE DURANGO STEERING SHAFT. CONSUMER STATED AFTER ABOUT THREE WEEK OF DRIVING WITH THE NEW PART ON, THE NUT BECAME LOOSE AND THE SHAFT SEPARATED WHILE HE WAS DRIVING, CAUSING HIS TO LOSE CONTROL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636965September 17, 2014
POWER TRAIN
I WAS DRIVING 60 MILES A HOUR ON MONTAUK HIGHWAY IN NY, VEHICLE JUST SHUTS OFF, NO CODES OR LIGHTS, AND THEN AFTER PULLING OVER, AND ALMOST GETTING KILLED, LOSING ENGINE POWER AND POWER STEERING. IT THEN SHOWS NO BUS ERROR ON DASH, AFTER IT COOLS DOWN, IT RESTARTS. IT HAPPENS SEVERAL TIMES, AND IT WAS THE PCM. APPARENTLY, THIS IS HAPPENING TO THOUSANDS OF DURANGO'S, RAMS, AND OTHER CHRYSLER VEHICLE. I DID A GOOGLE SEARCH. THIS IS A SUPER UNSAFE PROBLEM, AND I CANT UNDERSTAND WHY IT HAS NOT BEEN RECALLED. THERE ARE THOUSANDS BEING REPLACED. PLEASE INVESTIGATE THIS SUPER DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626362August 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED DUE TO CORROSION. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 99V342000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626490August 19, 2014
ENGINE, SERVICE BRAKES, STEERING
I WAS DRIVING ABOUT 25 MILES PER HOUR AND EVERYTHING ON THE SYSTEM STOPPED. THE STEERING STOPPED WORKING, THE BRAKES STOPPED WORKING AND THE CAR TURNED OFF. IT TENDS TO HAPPEN ON BUMPY ROADS. THIS HAS HAPPENED MULTIPLE TIMES IN MY 1999 DODGE DURANGO DURING THE PAST YEAR. I THINK IT MIGHT BE RELATED TO THE IGNITION PROBLEM AFFECTING OTHER CHRYSLER PRODUCTS. THE DURANGO WAS NOT INVOLVED IN THAT RECALL, BUT IT SEEMS AS THOUGH THIS IS EXACTLY WHAT HAPPENS WITH MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620813August 8, 2014
ENGINE
MY SON WAS DRIVING ON A ROAD IN FL AT 45 MPH WHEN THE ENGINE JUST CUT-OFF. HE MANAGED TO GET IT TO THE SIDE OF THE ROAD. HE WAITED ABOUT 15 MINUTES AND IT STARTED UP SO HE DROVE ON. THE NEXT DAY HE WAS RETURNING FROM CLASS AND HE HEARD AN UNUSUAL NOISE FROM THE ENGINE. HE MANAGED TO GET IT INTO A PARKING SPOT AND THEN HE SAW SMOKE COMING OUT FROM UNDER THE HOOD. HIS CAR ENGINE WAS ON FIRE. HE TRIED TO GET IT OUT WITH A FIRE EXTINGUISHER, BUT IN THE END THE FIRE DEPARTMENT HAD TO PUT IT OUT. TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610467July 14, 2014
FUEL/PROPULSION SYSTEM
WHILE REFUELING AUTOMOBILE, GAS POURED ONTO GROUND FROM GAS TANK AS THE STRAPS FOR THE GAS TANKED FELL OFF. THE FUEL HOSE SLIPPED OUT OF THE GAS TANK AS TANK WAS FALLING OFF OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609354July 9, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I DROVE TO TOWN, STOPPED AND TURNED OFF MY ENGINE FOR AN 30 MINUTE WAIT WITH CONSTRUCTION. IT STARTED AND I DROVE TO VISIT MY SON. I TURN OFF THE ENGINE, STAYED A BIT TO VISIT, WENT TO GO HOME AND IT WOULDN'T START. FINALLY GOT IT TO START AND DROVE IT HOME AND PARKED IT. DROVE TO TOWN A COUPLE OF DAYS LATER AND IT DIED WHILE DRIVING, BARELY MADE IT TO TOWN. LOOKED FOR INFORMATION ON THE NET ONLY TO FIND THIS IS A VERY COMMON PROBLEM AND A MAJOR SAFETY ISSUE. THIS VEHICLE DIES WHILE DRIVING AND CONTROL OF THE VEHICLE AT HIGHWAY SPEEDS IS HIGHLY DANGEROUS. WHY HASN'T CHRYSLER ISSUED A RECALL? ARE THEY WAITING FOR SOMEONE (OR AN ENTIRE FAMILY) TO DIE? IS THAT REALLY WHAT IT TAKES, A LOSS OF LIFE BEFORE ANYTHING WILL BE DONE? I'VE READ THAT IT COULD BE THE PCM, THE PCM WIRING HARNESS, OR A COMPUTER CHIP/SENSOR/RELAY SOMETHING OR OTHER UNDER THE AIR CLEANER. NO REAL, PERMANENT, FIX AT THIS POINT, A LOT OF PEOPLE ARE STRUGGLING TO DETERMINE THE CAUSE AND A FIX FOR THIS PROBLEM. WHY ISN'T CHRYSLER HELPING? CHRYSLER DOESN'T BACK THEIR PRODUCT? NO WONDER AMERICAN PEOPLE OPT FOR IMPORTS, THEY ARE RELIABLE AND BUILT TO LAST. HOW ABOUT DOING THE RIGHT THING CHRYSLER AND STEP UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607724July 2, 2014
ENGINE
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607915July 2, 2014
SEATS, ELECTRICAL SYSTEM, SUSPENSION
ONCE I WAS DRIVING FOR 5-10 MINS THE CAR WOULD SHUT DOWN. ALSO THE FRONT SUSPENSION MAKES NOISE. WHEN IM STOPPING IN A RED LIGHT MY FRONT DRIVER SIDE SEAT MOVES BACK AND FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595002May 29, 2014
SERVICE BRAKES
THE BRAKE CALIPER BOLTS PULL OUT OF THE SPINDLE. WHEN DRIVING DOWN THE ROAD THERE WAS A GRINDING SOUND COMING FROM THE FRONT WHEEL, UPON FURTHER INSPECTION I FOUND THAT THE PINS HOLDING THE CALIPER ON THE SPINDLE HAS PULLED THE THREADS OUT. AFTER REPLACING IT WITH AN OVERSIZE CALIPER PIN THE THREADS PULLED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587641May 11, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE SHUTDOWN, OUT OF THE BLUE. NOBUS APPEARED ON ODOMETER. ALL GAUGES WERE ON 0, BUT ALL OTHER ELECTRONICS WORKED. STARTER WOULD CRANK, BUT IGNITION WOULD NOT IGNITE. I'M NOT SURE IF FUEL PUMP WENT ON OR NOT. VEHICLE WOULD NOT START BACK UP FOR APX 20 MINUTES. A COUPLE DAYS LATER, IT HAPPENED AGAIN, THEN TWICE IN ONE DAY. THE QUICKEST, BUT TEMPORARY, SOLUTION IS TO COOL DOWN PCM. AN ICE PACK WORKS GREAT! BUT THIS IS NOT ALWAYS CONVENIENT. NEEDLESS TO SAY, PROBLEM IS WORSE ON HOT DAYS. ONCE THIS HAPPENS, YOU NEED TO REPLACE PCM BECAUSE SOLDER JOINTS ARE BROKEN WITHIN. WHEN UNIT COOLS, METAL CONTRACTS, AND CONTACT IS MADE AGAIN, AND TRUCK WILL START. BUT KEEP IN MIND-THE SOLDER JOINTS ARE STILL BROKEN. WHEN UNIT HEATS BACK UP, METAL WILL EXPAND, AND CONNECTION WILL BE LOST AGAIN, CAUSING ENGINE SHUTDOWN AND NO BUS TO ELECTRICAL IGNITION SYSTEM. THE VERY FIRST TIME THIS HAPPENED, I HAD GONE OVER A BUMP, WHICH IS PROBABLY WHAT INITIALLY "BROKE" THE SOLDER JOINT. A NEW PCM CAN RUN $400. ONE FROM A JUNK YARD COULD WORK, BUT THERE'S ALWAYS THE RISK THAT, IT TOO, HAS THE SAME PROBLEM-MAYBE THAT'S WHY THE TRUCK IS IN THE JUNKYARD TO BEGIN WITH! AND IF IT WAS IN FRONT END COLLISION, GOOD CHANCE IT WON'T BE ANY GOOD EITHER! I'VE OWNED MY DURANGO FOR 13 YEARS, AND IT HAS NEVER REALLY LEFT ME STRANDED. BUT NOW THAT IT HAS THIS PROBLEM, COMBINED WITH BAD DESIGN OF FRONT HUB ASSY, VEHICLE IS VERY UNSAFE AND IT'S TIME TO RETIRE IT - EVEN THOUGH MOTOR STILL RUNS STRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582860April 15, 2014
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
ELECTRICAL PROBLEM JUST SHUTS THE WHOLE ELECTRICAL SYSTEM DOWN "WHILE I'M DRIVING", AT ANY SPEED...DOESN'T MATTER THE TEMPERATURE, IT HAPPENS ON ANY DAY, AND AT RANDOM. MAJOR SAFETY ISSUE, BRAKES AND STEERING BECOME UNUSABLE. JUST MISSED REAR ENDING A VEHICLE THE OTHER DAY WHICH GOT ME TO HAVE TO WRITE THIS. I HAVE TO REMOVE ELECTRICAL TERMINAL FROM POST FOR 30 SECONDS, PUT BACK ON TERMINAL POST, THEN HOPEFULLY IT STARTS. I CANT EVEN DRIVE MY FAMILY ANYMORE DUE TO SAFETY HAZARD.IT HAS HAPPENED AT LEAST THIRTY TIMES NOW. LOCAL DODGE DEALER SAYS THEY HAVE NO IDEA WHATS THE MATTER, YET HUNDREDS OF OWNERS ONLINE POSTINGS PROVE WHAT I AM SAYING. PLEASE RESOLVE THIS BEFORE SOMEONE, PERHAPS MYSELF, DIES..... *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575196March 27, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, SHE ATTEMPTED TO MAKE A TURN AND THE VEHICLE INDEPENDENTLY WANDERED OUT OF THE LANE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND CONTINUE DRIVING. THE FAILURE RECURRED WHENEVER THE CONTACT WAS TRAVELING IN RAINY WEATHER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE HOWEVER, THE DIAGNOSIS WAS NOT PROVIDED TO THE CONTACT. IN ADDITION, THE TRANSMISSION FAILED TO SHIFT OUT OF GEAR PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/09/15*LJ THE CONSUMER STATED THE PCM WAS REPLACED AND THE TRANSMISSION SHIFTS. DRIVING IN THE RAIN PROVED TO HAZARDOUS ESPECIALLY WHEN BRAKING OR TURNING. UPDATED 6/2/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574196March 22, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I HAVE A 1999 DODGE DURANGO AND I WAS ON THE HIGHWAY DRIVING 60 MPH, OUT OF NOWHERE THE VEHICLE JUST SHUTS DOWN AND A SEMI TRUCK WAS AN INCH FROM STRIKING MY VEHICLE FROM BEHIND. THE SEMI LEFT SKID MARKS THAT WHERE 25 FEET LONG. I HAVE REPLACED THE PCM, CRANKSHAFT SENSOR, CAMSHAFT SENSOR AND THE IGNITION COIL AND STILL NO FIX. THIS IS MY ONLY CAR AND I HAVE TO GET TO WORK EVERYDAY, I HAVE NO OTHER MEANS OF TRANSPORTATION AND I CANT AFFORD ANOTHER CAR. I FEEL THAT MY LIFE IS IN JEOPARDY EVERY TIME I DRIVE THIS CAR. I HAVE BEEN IN SEVERAL NEAR MISSES SUCH AS THIS ONE. DOES SOMEONE HAVE TO DIE BEFORE A SOLUTION IS FOUND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553065November 20, 2013
ELECTRICAL SYSTEM
YOU GO DOWN THE ROAD DOESN'T MATER HOW FAST OR SLOW YOU GO JUST SHOTS DOWN PUT 2 PCM IN DOES THE SAME THAN SHUT DOWN AND SAY NO BUS HAD TO PAY A SHOP TO SAY THE PCM WAS NO GOOD TO SEND IT BACK TO GET A NO ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548496October 18, 2013
SEATS
I PULLED OUT OF MY DRIVEWAY GOING IN REVERSE AND WHEN I BRAKE TO PUT IT INTO DRIVE AND START DOWN THE STREET MY DRIVER SEAT ROCKED BACK ALMOST HITTING THE HEADREST ON THE BACK SEAT. IF I HAD BEEN IN TOWN AND TOOK OFF WHEN A LIGHT TURNED GREEN I COULD HAVE CAUSED AN ACCIDENT AND SERIOUSLY INJURED SOMEONE. MY VEHICLE IS A 1999 DODGE DURANGO SLT GOLD EDITION 4WD 5.2L . THE END OF THE ADJUSTER BAR UNDER THE SEAT SNAPPED RIGHT OFF. BEFORE THAT THE SEAT SHIFTED FORWARD ALMOST AN INCH EACH TIME I STOPPED MY VEHICLE. NOT SURE IF THAT WAS RELATED. I HAVE RESEARCHED THIS ON 20 PLUS WEBSITES AND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH BOTH OF THESE ISSUES. I WOULD HATE TO SEE SOMEONE GET HURT BY THIS OBVIOUS LACK OF ATTENTION IN DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547480October 10, 2013
ELECTRICAL SYSTEM
HAMPTON, VA. THIS MORNING I WAS DRIVING MY KIDS TO SCHOOL, AND THE TRUCK JUST TURNED OFF. I LOST THE POWER STEERING & BRAKES. I WAS IN A SCHOOL ZONE, I WAS GOING UNDER 25 MPH WHEN THIS HAPPENED. AFTER ME AND THE KIDS PUSHED THE CAR OUT OF THE STREET, I LET THE TRUCK COOL OFF FOR ABOUT 20 MINUTES THEN IT STARTED UP AND I WAS ABLE TO DRIVE HOME. BY MY UNDERSTANDING FROM BLOGS AND THE DODGE CUSTOMER SERVICE IS A KNOWN ISSUE, BUT NOTHING HAS BEEN DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542778September 9, 2013
ELECTRICAL SYSTEM
ON 9/8/2013, THE CAR QUIT WITHOUT WARNING. THE CAR HAD BEEN RUNNING AT HIGHWAY SPEED WITHOUT ISSUE AND WITHOUT ANY WARNING LIGHTS. THE ENGINE STOPPED RUNNING MANY MILES FROM ANY ASSISTANCE. THE ENGINE CONTINUED TO CRANK OVER. THERE WAS PLENTY OF GASOLINE. THERE WAS NO SPARK FROM THE IGNITION SYSTEM, COIL, PLUGS, ETC. THERE HAVE MANY PREVIOUS EVENTS. THERE HAVE BEEN MANY ENGINE ELECTRICAL SYSTEM REPAIRS. INCLUDING THE PCM AT ~$1600 55 WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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