Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10108762January 24, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER HAD TO REPLACE ALL FOUR BALL JOINTS DUE TO THEM BEING WORN. THE CONSUMER WAS AWARE OF DODGE'S RECALL FOR BALL JOINTS. NHTSA'S RECALL #04V596000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108519January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER NOTICED BOTH FRONT TIRES WERE WEARING EXCESSIVELY ON THE INSIDE AND THE VEHICLE WOULD WANDER ACROSS THE ROAD WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108529January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE WOULD MAKE A SQUEALING NOISE WHILE BEING DRIVEN AT 35 MPH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108541January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT WHEELS WOULD WOBBLE WHILE DRIVING 55-60 MPH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107575January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE PURCHASED A BRAND NEW 1999 DODGE DURANGO IN OCTOBER 1998. IN NOVEMBER 2001 WHILE THE VEHICLE WAS BEING SERVICED THE TECHNICIAN INFORMED ME THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS JUST OUT OF WARRANTY SO I HAD AN OUT OF POCKET EXPENSE OF $964.00. THE TECHNICIAN SAID THAT NOT TO REPLACE THE BALL JOINTS AT THAT TIME WOULD MAKE THE VEHICLE UNSAFE, THEREFORE I HAD LITTLE CHOICE BUT TO SPEND THE MONEY. SHORTLY AFTER THAT NEWS OF DURANGOS HAVING DEFECTIVE BALL JOINTS BEGAN SURFACE. THESE REPORTED INCIDENTS LEAD TO A RECALL INVOLVING DURANGOS BEGINNING IN 2000. WE BELIEVE THAT THE RECALL SHOULD INVOLVE ALL DODGE DURANGOS. THE FACT THAT THE MODELS PREVIOUS TO 2000 WERE USING THE SAME DEFECTIVE BALL JOINTS IS APPARENT BY WHAT HAPPENED TO US. THE FACT THAT WE HAD NO SERIOUS INCIDENTS IS DUE TO AN ALERT SERVICE TECHNICIAN AND THE GRACE OF GOD. THERE IS NO REASON DODGE SHOULD NOT REPLACE THE BALL JOINTS IN PREVIOUS MODELS OF DURANGOS OR REFUND THE EXPENSES OF THOSE WHO SOUGHT TO PROTECT THEIR FAMILIES BY REPLACING THE FAULTY PARTS. WE HAVE PROOF OF EXPENSES. WE CONTACTED DODGE AND THEY STATED THAT BECAUSE OUR VEHICLE WASN'T COVERED BY THE OFFICIAL RECALL THAT THEY HAD NO OBLIGATION TO RECTIFY OUR LOSSES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103784January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER EXPERIENCED SEVERAL STEERING PROBLEMS. DURING THE LAST 8 MONTHS VEHICLE WAS SERVICED FOR THIS PROBLEM TWICE DUE TO THE BALL JOINTS MALFUNCTIONING. CONSUMER WAS AWARE OF THE DODGE INVESTIGATION ON DURANGOS AND DAKOTAS. *AK. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105114January 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A KNOCKING NOISE WAS COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT SHE PURCHASED NEW TIRES AND THEY CUPPED IN NO TIME DUE TO BAD BALL JOINTS. THE CONSUMER WAS TOLD THAT THE SMALL BALL JOINTS ARE THE SAME BALL JOINTS IN A RECALL FOR ANOTHER YEAR/MODEL. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109697January 18, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE SHUT OFF LEAVING THE CONSUMER WITH NO POWER, NO POWER STEERING AND NO POWER BRAKES. *NM THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106507January 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER 14 MONTHS, I HAVE HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN IN MY 1999 DODGE DURANGO 4 X 4. IT HAS 79,000 MILES ON IT. DODGE ONLY WARRANTIES PARTS FOR 12 MONTHS. I STARTED HEARING A LOUD SQUEAKING NOISE COMING FROM MY FRONT END. I TOOK THE VEHICLE TO THE DEALER, THINKING IT WAS SOME PROBLEM WITH THE SHOCKS. IT TURNS OUT THAT BOTH SETS OF BALL JOINTS SHOULD BE REPLACED. I HAVE THE WORN OUT BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108617January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS FAILED. THE VEHICLE HAS THE SAME PROBLEM AS 2000 AND LATER MODELS. THE CONSUMER WANTS THE MANUFACTURER TO COVER THE COST OF REPAIRING THIS FAILURE. *BF *NM *SC THE CONSUMERS VEHICLE HAD 65000 MILES AT THE TIME OF FAILURE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108690January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE'S BALL JOINTS FAILED. THE CONSUMER READ ABOUT A BALL JOINT RECALL ON THE 2000-2004 DURANGO'S. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGOS WHEN IT HAS THE EXACT PROBLEM AS 2000-2004 MODELS. *BF *NM *SC THE CONSUMERS VEHICLE HAD 55000 MILES ON IT AT THE TIME OF FAILURE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108687January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE BALL JOINTS FAILED. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGO'S WHEN IT HAS THE PROBLEM PROBLEMS AS 2000-03 MODEL YEARS. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108692January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC
THE CONSUMER BELIEVES HE HAS BALL JOINT OR SEVERE BRAKE PROBLEM. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108610January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE'S FAULTY BALL JOINT CAUSED NOISE IN THE FRONT END OF THE VEHICLE. THE BALL JOINTS WERE REPLACED AND THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108588January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER'S VEHICLE HAD THE SAME BALL JOINT PROBLEM AS DESCRIBED IN THE BALL JOINT RECALL FOR THE 2000-2003 MODEL YEARS. THE CONSUMER WANTS TO KNOW WHY THE 1999 MODEL WAS EXCLUDED FROM THE RECALL. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108598January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER OWNS A 1999 DURANGO AND HAD TO HAVE BOTH SET OF BALL JOINTS REPLACED WITH DODGE ORIGINAL PARTS. THE CONSUMER IS CONCERNED THAT THE PROBLEM MAY RECUR. THE CONSUMER BELIEVES THAT NHTSA NEEDS TO INCLUDE THE 1998-99 DODGE DURANGO'S IN THE RECALL. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108685January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER OWNS A OWN 1999 DODGE DURANGO THAT HAS BALL JOINT ISSUES. CONSUMER WANTS TO KNOW WHY THE 1999 DURANGOS WERE NOT INCLUDED IN THE BALL JOINT RECALL. *BF *NM *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111183January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN: THE CONSUMER RECEIVED RECALL NOTIFICATION D47 HOWEVER HE FEEL THAT THE OFFERED RECTIFICATION OF THE UPPER BALL JOINT DEFECT DOES NOT GO FAR ENOUGH. *NM THE CONSUMER OWNS A 1999 DODGE DURANGO AND A 2001 DODGE DAKOTA. BOTH VEHICLE'S HAD UPPER AND LOWER BALL JOINT FAILURES. THE REPAIRS WERE MADE PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. THE CONSUMER REQUEST REIMBURSEMENT FOR BOTH VEHICLE'S *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108607January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE'S BALL JOINTS FAILED. IT HAD SAME PROBLEM AS 2000 AND UP MODELS WHICH WERE RECALLED. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER DIDN'T INCLUDE THE 1998 AND 1999 DURANGO'S IN THE RECALL. *BF *NM *SC *TC THE FIRST BALL JOINT FAILURE WAS AT 29000 MILES, THE NEXT FAILURE WAS AT 69000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108682January 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER HAD TO REPLACE THE VEHICLE'S DRIVER SIDE BALL JOINTS. CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGO'S WHEN IT HAS THE SAME PROBLEM. *BF *NM THE MECHANIC STATED THAT THE OTHER SIDE WOULD MOST LIKELY NEED TO BE REPLACED IN ANOTHER 10K MILES. *SC THE CONSUMERS VEHICLE HAS 60000 MILES ON IT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango