Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10046828November 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS ON 1998 DODGE DURANGO HAD TO BE REPLACED AT APPROX 47,000 MILES ALLONG WITH THE OUTER TIE ROD ENDS. THESE WERE DIAGNOSED BY 2 DIFFERENT TIRE SHOPS IN BOISE. I HAVE NEVER HAD A VEHICLE THAT NEEDED BALL JOINTS AT LESS THAN 100,000 MILES. SINCE THE VEHICLE ONLY HAD 27,000 MILES ON IT LAST YEAR WHEN I BOUGHT IT, I DID NOT PURCHASE THE EXTENDED WARRANTY. NOW I AM MAKING PAYMENTS ON THE $1200 REPAIR. WHERE IS THE DODGE TOUGHNESS AND DURABLITY IN THIS. I BELIEVE THESE BALL JOINTS TO BE A FACTORY DEFECT THAT SHOULD BE FIXED BY DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045973November 11, 2003
SUSPENSION:FRONT:CONTROL ARM
1998 DODGE DURANGO. UPPER/LOWER BALL JOINT SUSPENSION REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045995November 11, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UNSTABLE STEERING OF DODGE DURANGO 1998 DUE TO DEFECTIVE FRONT BALL JOINTS. MECHANIC WHO ASSESSED FAILURE WARNED ME OF POTENTIAL OF AN ACCIDENT AT SPEEDS HIGHER THAN 55 MPH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045996November 11, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DEFECTIVE REAR-END OF THE VEHICLE INCLUDING THE RING AND PINION OF THE DIFFERENTIAL. DODGE DURANGO 1998. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046724November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO A GAS STATION FOR MAINTENANCE, AND MECHANIC NOTICED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045905November 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
BAD FRONT END PARTS ON 1998 DODGE DURANGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045762November 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I HAVE A 1998 DODGE DURANGO WITH OVER 100 K MILES, BUT MY BALL JOINT AND BOTH UPPER AND LOWER CONTROL ARMS HAVE BEEN REPLACED DUE TO EARLY FAILURE. THIS HAS ALSO CAUSED UNEVEN TREAD WEAR ON MY TIRES AND MY ALIGNMENT IS ALWAYS BAD. THIS HAS COST ME OVER 700 BUCKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045471November 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
BALL JOINT AND STEERING BOX FAILURES ON A 1998 DODGE DURANGO WITH 70,000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045502November 5, 2003
SUSPENSION:FRONT, STEERING
MY 98 DURANGO MAKES A SQUEAKING NOISE (FRONT END) EVERY TIME I DRIVE OVER A BUMP. IN ADDITION TO THE NOISE, THE VEHICLE'S STEERING IS ALSO VERY LOOSE. VEHICLE TRACKS WELL, BUT THERE'S A COUPLE/FEW INCHES OF PLAY IN THE STEERING WHEEL. VERY NOTICEABLE WHEN DRIVING AT HIGHER SPEEDS. SUSPECT UPPER/LOWER BALL JOINTS. AWAITING OUTCOME OF INVESTIGATION FOR REPAIRS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045410November 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN APRIL OF 2000 I HAD TO REPLACE MY LOWER BALL JOINTS ON MY 98 DODGE DURANGO WITH 40,000 MILES ON IT. NOW IN OCT. 2003 WITH 95,000 I'M TOLD MY UPPER BALL JOINTS ARE SEVERELY WORN AND MY LOWER ARE GOING OUT AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046208November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/ UPPER BALL JOINT: THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045318November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE FRONT LOWER BALL JOINTS ARE PREMATURELY WORN ON MY VEHICLE LAST YEAR. I HAD COMPLAINED ABOUT THE NOISE SEVERAL TIMES. EACH TIME THE DEALERSHIP FOUND NO PROBLEM. PRIOR TO MY LAST COMPLAINT I HAD MY BROTHER WHO IS A SCHOOL BUS MECHANIC CHECK THE FRONT END AND HE SHOWED ME THE EXCESSIVE PLAY IN THE LOWER BALL JOINTS. STILL AGAIN THE DEALERSHIP SAID THEY CHECKED IT OUT AND FOUND NOTHING WRONG, BUT "LUBED UP THE FRONT END REAL GOOD" AND SENT ME AWAY. HERE IT IS NOW ABOUT A YEAR LATER AND I AM BRINGING IT IN AGAIN NOW WITH THE NOISE AND LOOSENESS WORSE THAN EVER AND I LEARN OF A KNOWN PROBLEM WITH THE UPPER BALL JOINTS. I WOULD REALLY LIKE TO SEE SOMETHING DONE ABOUT THIS. (MY EXTENDED FACTORY WARRANTY HAS EXPIRED LAST MAY, AND I WILL SEEK FOR THIS TO BE COVERED UNDER WARRANTY ANYWAY.) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045267November 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE -- BOTH UPPER AND LOWER ON BOTH SIDES. BROUGHT VEHICLE TO DEALERSHIP FOR REGULAR MAINTENANCE, AND MENTIONED THAT I HEARD A SMALL SQUEAK IN THE CHASSIS. AFTER SEVERAL HOURS, THEY FOUND THAT MY BALL JOINTS WERE SO BADLY WORN THAT THE VEHICLE WAS UNSAFE TO DRIVE. WHEN I ASKED HOW UNSAFE, THEY INDICATED THAT THE WHEELS COULD FAIL IN A DAY, A FEW DAYS, A WEEK....THAT I WAS VERY FORTUNATE THEY HADN'T ALREADY. THE COST OF REPAIR WAS $1,400. IF I ELECTED NOT TO GET THE PROBLEM FIXED, THE DEALERSHIP REPRESENTATIVE TOLD ME THAT I WOULD NEED TO SIGN A WAIVER BEFORE THEY WOULD ALLOW ME TO GET MY VEHICLE BACK. I DRIVE CAR POOLS, HAVE THE SAFETY OF MY 3 CHILDREN PLUS THE RESPONSIBILITY FOR ALL OTHER DRIVERS ON THE ROAD, AND TO HAVE MY DURANGO "UNSAFE TO DRIVE" WHEN I HAVE TAKEN GOOD CARE OF MY VEHICLE IS EXTREMELY UPSETTING. I HAVE HAD MY MAINTENANCE PERFORMED BY THE LOCAL DODGE DEALERSHIP (METROLINA DODGE) AND WELCOME THE OPPORTUNITY TO SHARE THOSE RECORDS WITH YOU IN AN INVESTIGATION. HAD IT NOT BEEN FOR THIS 'AFTER-THOUGHT' WHEN I BROUGHT THE CAR IN, I HAVE NO IDEA WHAT COULD HAVE HAPPENED, BUT LISTENING TO THE DEALER REPRESENTATIVE, IT COULD HAVE BEEN DEADLY. PLEASE INVESTIGATE AND URGE A RECALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045233November 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TWO LOWER BALL JOINTS AND TWO TIE RODS HAD TO BE REPLACED IN MY 1998 DODGE DURANGO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045260November 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
7/12/01 I WAS ADVISED THAT THE LOWER BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED. I HAD BROUGHT THE VEHICLE IN BECAUSE IT SOUNDED LIKE SOMETHING UNDERNEATH WAS LOOSE. IT MADE NOISE GOING OVER ANY ROUGH SURFACE. AFTER CHECKING WITH SEVERAL OTHER DODGE SERVICE PEOPLE AND BEING ADVISED THAT THIS WAS VERY DEFINITELY PREMATURE, I CONTACTED THE CUSTOMER SERVICE OFFICE AND A PERSON NAMED [XXX] ARRANGED TO HAVE THE BALL JOINTS REPLACED WITH ME PAYING A GOOD WILL DEDUCTIBLE OF $150.00. THE CAR# 9012127 WAS ON MY INVOICE AND WAS APPROVED BY [XXX]. AT THE TIME OF DIAGNOSIS MY MILEAGE WAS 39,436 AND THE PURCHASE DATE WAS 3/18/98, JUST OUT OF WARRANTY. THE VIN IS [XXX]. I CURRENTLY HAVE 68,717 MILES ON THE VEHICLE AND IT IS STARTING TO MAKE THE SAME NOISES AGAIN. I JUST REPLACED THE FRONT AND REAR SHOCKS BUT THE NOISE CONTINUES. AFTER HEARING ABOUT THE CURRENT INVESTIGATION REGARDING THE UPPER BALL JOINTS, I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045174October 31, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE WAS MAKING HIGH PITCH SOUND WHEN GAS PEDAL WAS PRESSED. TRUCK ONLY HAD 70,000 MILES ON IT WHEN I BOUGHT IT (APRIL 2003) USED. I WAS ASSURED BY WELL KNOWN AND RESPECTED CAR DEALER (KOEPPEL OF NEW YORK) THAT VEHICLE WAS IN GREAT SHAPE. 6 MONTHS LATER THE VEHICLE NEED TO HAVE THE FRONT DIFFERENTIAL AND REAR DIFFERENTIAL TO BE REPLACED. FRONT DIFFERENTIAL WAS LEAKING FLUID AND REAR WAS CAUSING HIGH PITCH NOISE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045231October 31, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
4 OF 6 RIGHT REAR WHEEL STUDS SEIZED/BROKE OFF DURING ROUTINE TIRE ROTATION. NUTS WERE CORRECTLY TORQUED TO MANUAL SPECIFICATIONS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045113October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINT ON MY 1998 DODGE DURANGO WITH 50,000 MILES NEED TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045141October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPON ROTATING MY TIRES FOUND THE UPPER BALL JOINTS ON MY 1998 DODGE DURANGO WERE FRIGHTENED WORN AND CLOSE TO FAILURE. THESE JOINTS WERE (NO GREASE FITTINGS) AND ONLY HAD 65,000 MILES ON THEM. I CHANGED THEM OUT MYSELF WITH MOOG PARTS (GREASEABLE) AND DISCARDED THE WORN OUT PARTS. MY CONCERN IS THAT A CATASTROPHIC FAILURE COULD HAVE OCCURRED WITH NO WARNING. THESE PARTS SHOULD HAVE A MUCH LONGER LIFE AND SEEMS TO BE A WEEK LINK IN THE DURANGO FRONT ENDS. I THINK THAT DODGE SHOULD REEXAMINE THE USE OF THIS STYLE PART, SINCE MY USAGE OF THIS AUTO WAS ONLY ON ROAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045145October 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1998 DODGE DURANGO SLT: POWER WINDOWS, ESPECIALLY ON RIGHT SIDE OF VEHICLE ARE PERIODICALLY FAILING TO OPEN. ALL 4 REGULATORS REPLACED ONCE. PASSENGER FRONT MOTOR AND REGULATOR REPLACED TWICE AND NOW BOTH WINDOWS ON PASSENGER SIDE ARE FAILED. ARE THERE ANY BULLETINS TO DIRECT DEALER REPAIR OF THIS POTENTIALLY DANGEROUS CONDITION? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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