Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#11065384January 27, 2018
SEATS
SLIDING MY DRIVER SEAT BACK AND FRONT WHEN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057380December 29, 2017
UNKNOWN OR OTHER
ROOF RACK IS MADE OF PLASTIC. THERE ARE NO REINFORCEMENT BARS EMBEDDED IN THE PLASTIC. WHEN LUGGAGE OR PLASTIC KAYAKS ARE MOUNTED TO THE TOP, THE ROOF RACK BREAKS - LEADING TO POOR ANCHORAGE OF MATERIALS ON THE TOP ROOF AND DEATH OR INJURY TO THE PASSENGERS IN THE FOLLOWING VEHICLES. THIS EVENT HAPPENED WHERE THE ROOF RACK CAME APART AND DAMAGED THE DURANGO AND POTENTIALLY THE CAR FOLLOWING. WE WALKED THE TRUCK TO THE CLOSEST AUTOZONE AND THE MANAGER HELPED US BY USING METAL TIE BANDS TO SECURE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033398October 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING FOE 10 MILES. ENGINE SHUTS OFF. LOOSE ALL POWER. NEW PCM. SAME RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032928October 11, 2017
ELECTRICAL SYSTEM, ENGINE
I PURCHASED A 2000 DODGE DURANGO USED AT 147K MILES IN NOVEMBER 2014. BY MARCH 2015, IT TURNED OFF RANDOMLY WHILE I WAS DRIVING, MULTIPLE TIMES OVER THE COURSE OF 6 MONTHS. THE SPEED DIDN'T MATTER. AFTER SEEING 2 MECHANICS, THEY SENT ME TO AN ELECTRICAL SPECIALIST WHO DETERMINED IT WAS MY PCM. I REPLACED IT 3 TIMES, AND THE SECOND ONE SENT TO ME HAD HOLES DRILLED IN IT THEN FILLED WITH SILICONE. THAT ONE WORKED THE LEAST. APPARENTLY, THE PCM WAS REPLACED ONCE BEFORE I PURCHASED IT. WHEN I GOT THE THIRD ONE IN, IT SEEMED TO CORRECT THE ISSUE. HOW IS THE ENGINE SHUTTING OFF RANDOMLY NOT A RECALL ISSUE? WHAT IF IT SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65MPH? WHAT IF THERE WAS NO GOOD PLACE TO PULL OVER, AND WITH NO POWER STEERING I MIGHT ADD? I HAD MY KID IN THE CAR WITH ME MOST OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990728May 20, 2017
SERVICE BRAKES
DRIVING ON GLENDALE AZ AND HIT THE BRAKES AND THE REAR BRAKES LOCK AND ALMOST LOST CONTROL OF MY VEHICLE , SEARCH ON LIKE FOR CAUSES AND FOUND A RECALL F05 ANTILOCK BRAKE SYSTEM , CALL THE DEALERSHIP BUT THERE'S NO RECALL FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983189May 2, 2017
ENGINE, UNKNOWN OR OTHER
HEAD GASKET LEAK CREATED A HEATER CORE ISSUE WHERE COOLANT WOULD "MIST" THROUGH THE VENTS. THIS POSED A HEALTH RISK TO MY CHILDREN AND I WHO HAVE ASTHMA. AND THERE'S NO TELLING THE LONG TERM EFFECTS OF INHALING COOLANT MIST. DUE TO COST, WE HAD TO REROUTE THE HEATER CORE, THUS DISABLING IT AND GOING WITHOUT HEAT AND DEFROST DURING THE WINTER MONTHS. SINCE THEN, THE GASKET ISSUE IS NOW CAUSING EVEN MORE ISSUES OF SMOKING UNDER THE HOOD, SMOKE OUT THE TAIL PIPE, AND COOLANT OVERHEATING. IT IS MY UNDERSTANDING HEAD GASKETS ARE A COMMON PROBLEM WITH DURANGOS. IT'S ABOUT TIME THEY ISSUE A RECALL AND FIX IT. I'M GREATLY CONCERNED ABOUT MY CHILDREN'S HEALTH AND SAFETY, PLUS THE ENVIRONMENTAL IMPACT FROM THE EMISSIONS CHANGE DUE TO THE GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968884March 28, 2017
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10924029November 3, 2016
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE SENSORS WERE REPLACED (THROTTLE POSITION SENSOR, CRANKSHAFT, SPEED CAM, AIC, SPARK PLUG WIRES, ROTORS AND DISTRIBUTOR CUP, DISTRIBUTOR ROTOR, IGNITION COIL, MAP SENSOR). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903098September 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881882June 30, 2016
SEATS
A FEW MONTHS BACK, THE FRONT DRIVER'S SEAT BEGAN TO SLIDE FORWARD WHEN BRAKING AND THEN BACK ONCE STARTING UP AGAIN -- WHETHER CITY STREET OR FREEWAY DRIVING. IT FEELS LIKE IT MOVES AN INCH OR SO. IT IS A 2000. IT BEGAN BEFORE 78,000 MILES. I PURCHASED THE CAR FROM PARENTS IN 2010 AND IT DID NOT HAVE ANY ISSUES UNTIL SUDDENLY IT MOVED WHEN BRAKING. SEAT SHOULD BE STABLE. I SEE THIS IS A COMMON ISSUE WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863009May 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER DISABLING THE PCM WIRES. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS. THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND OXYGEN SENSOR WERE REPLACED AT DIFFERENT TIMES. IN ADDITION, THE OTHER COMPONENTS REPLACED WERE THE DISTRIBUTOR CAP, IGNITION COIL, AND ECM RELAY. THE FAILURE PERSISTED AFTER EACH REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854290April 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852536March 30, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAT SENSOR, CAM SENSOR, SPARK PLUGS, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840070March 5, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SEAT BELTS
VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10836765February 17, 2016
ELECTRICAL SYSTEM
I BOUGHT A 2000 DODGE DURANGO BACK IN JULY OF 2014 FROM A LOCAL DEALERSHIP. IN OCTOBER OF 2015 THE VEHICLE WAS IN MOTION ON A CITY STREET, GOING ABOUT 30 MILES PER HOUR. A CLOUD OF BLACK SMOKE CAME OUT OF MY HEATER VENTS, IT SMELT OF BURNT PLASTIC AND SULFUR. ALMOST IMMEDIATELY AFTER THAT HAPPENED ALL MY DASH LIGHTS CAME ON AND STARTED DINGING AT ME, AND THE BATTERY VOLTAGE METER WENT FROM OVER 18 TO UNDER 14. I WAS ABLE TO PULL INTO A LOCAL BUSINESS, AND PARKED THE VEHICLE, I SHUT THE VEHICLE OFF AND POPPED THE HOOD. UNDER THE HOOD IT SMELT EVEN STRONGER OF BURNT PLASTIC. I CHECKED THE OIL, THINKING THAT MAYBE I HAD AN OIL LEAK AND LOST ALL THE OIL I HAD JUST PUT INTO A WEEK BEFORE, BUT THE OIL WAS FINE. THE TRANSMISSION FLUID WAS FINE. ALL FLUIDS WERE FINE. THE VEHICLE HAS NOT STARTED SINCE AND I HAVE BEEN TOLD THAT I NEED TO GET ALL NEW ELECTRICAL WIRES, COSTING ME ABOUT $5,000, I HAVE NOT YET PAID TO HAVE THE WORK DONE BECAUSE I HAVE READ ABOUT SEVERAL PEOPLE HAVING THE SAME ISSUE, I BELIEVE THAT IT IS AN ISSUE THAT THE MANUFACTURER SHOULD HAVE TO COVER. MY TRUCK HAD TO BE TOWED HOME AND HAS NOT STARTED SINCE. I PAID A LITTLE OVER $5,000 FOR THE DURANGO, AND I'M NOT YET DONE PAYING IT OFF, AND UNTIL THIS IS LOOKED INTO FURTHER I AM NOT GOING TO PUT THE SAME AMOUNT OF MONEY INTO IT AS IT WILL COST ME TO JUST GO GET A NEW ONE OF THE SAME YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819272January 11, 2016
ELECTRICAL SYSTEM
I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818861January 8, 2016
UNKNOWN OR OTHER
CLUNKING NOISE FILLS LIKE SOMETHING TRYING TO SEPARATE. START AFTER DRIVING ABOUT 10 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786810October 28, 2015
ELECTRICAL SYSTEM, SEATS
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786092October 26, 2015
TIRES, TIRES:SIDEWALL
LEFT CAMPGROUND PULLING PONTOON BOAT, TRAVELED APPROXIMATELY 10 MILES AND RIGHT REAR TIRE SIDEWALL BLEW OUT. CONTACTED TIRE INSTALLER WHO CONTACTED THEIR TIRE DISTRIBUTOR AND WAS TOLD BLOWOUT WAS RESULT OF UNDER INFLATION, EVEN THOUGH NO ONE FROM INSTALLER OR DISTRIBUTOR EXAMINED TIRE. CONTACTED MANUFACTURER VIA EMAIL AND EVEN SENT PHOTOS OF FAILED TIRE AND ONE REMAINING TIRE WITH LARGE "DENT" IN SIDEWALL AND WAS TOLD THEY COULD NOT EVALUATE TIRES FROM PHOTOS. WE REPLACED ALL 4 TIRES WITH NEW ONES OF A DIFFERENT BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781154October 9, 2015
ENGINE, SEATS
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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