Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11216944May 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE CHECKING THE VEHICLE, THE CONTACT NOTICED AN OIL LEAK ON THE ENGINE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO JACK POWELL CHRYSLER DODGE JEEP RAM (LOCATED AT 1625 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-2880). THE DEALER DROVE THE VEHICLE A COUPLE OF MILES AND REPAIRED THE ENGINE BY FILLING IT WITH SILICONE. THE SECOND TIME THE DEALER SERVICED THE VEHICLE FOR A WEEK AND REPAIRED THE VALVE GASKET WITH SILICONE. THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER WAS ON MAY 25, 2019, BUT NO FAILURE WAS FOUND. THE CONTACT STILL EXPERIENCED THE FAILURE AFTER MULTIPLE REPAIR ATTEMPTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210533May 29, 2019
EXTERIOR LIGHTING
MY RACETRACK TAILLIGHT IN THE BACK OF MY 2015 DODGE DURANGO HAS ACCUMULATED WATER BUILD UP ON BOTH SIDES OF IT AND HAS CAUSED THE LEFT PART OF THE UNIT TO SHORT OUT. IT IS ABSOLUTELY ABSURD THAT CHRYSLER WILL NOT COVER THIS BECAUSE ABOUT HALF THE DURANGOS I SEE ON THE ROAD HAVE THIS AS WELL. IT IS NOTHING MYSELF, OR ANY OTHER OF THE OTHER OWNERS ON THE ROAD HAVE DONE TO MAKE THIS HAPPEN, IT IS A DESIGN FLAW IN THE VEHICLE. I SUGGEST MAYBE ALLOCATING SOME OF THE CHEROKEE AND WRANGLER REVENUE OVER TO PAY FOR THIS IN ORDER TO KEEP CUSTOMERS SAFE CONSIDERING THE UNIT IS $1200.00. THAT'S A PRETTY HEFTY EXPENSE FOR SOMEONE TO HAVE TO INCUR IF THEY DIDN'T DO ANYTHING TO BRING IT UPON THEMSELVES. THIS HAPPENED TO THE VEHICLE SHORTLY AFTER I BOUGHT IT. I DON'T NEED TO INCLUDE A PICTURE BECAUSE EVERYONE AT CHRYSLER IS FULLY AWARE OF THE DESCRIPTION OF THE PROBLEM DUE TO HOW MANY PEOPLE SHARE THE SAME CONCERNS. AGAIN, IT'S CRAZY HOW THIS IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209808May 24, 2019
EXTERIOR LIGHTING
THE REAR HATCH LIGHT ASSEMBY HAS A LEAK AND HOLDS WATER. TOOK TO DEALER FOR REPAIRS WAS TOLD LED LIGHTS NOT COVERED UNDER WARRANTY. THIS IS NOT A DEFECT IN LED LIGHTS, ITS A DEFECT IN THE ASSEMBLY WHICH IS CAUSING LED LIGHTS TO MALFUNCTION, WHICH IS A DANGER TO MYSELF AND OTHERS AS IF THE LIGHTS GO OUT DUE TO THE DEFECT I WILL HAVE NO BACK LIGHTS WHICH COULD CAUSE A VEHICLE BEHIND ME TO NOT BE ABLE TO SEE MY VEHICLE IN TIME TO STOP CAUSING A REAREND COLLISION. THIS IS DEFECTIVE MANUFACTURING, WHICH COULD ALSO CAUSE A SHORT IN THE VEHICLE WHICH COULD CAUSE A FIRE. IT IS NOT CONDENSATION OR MOISTURE AS EVERYTIME IT RAINS OR ITS WASHED THE ASSEMBLY FILLS WITH WATER. THIS IS VERY DANGEROUS TO MYSELF AS WELL AS OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208045May 16, 2019
EXTERIOR LIGHTING
I NOTICED THAT THERE IS A CRACK OR OPENING IN THE RACE TRACK LIGHT OF THE DODGE DURANGO TRUCKS FROM 2015 AND ABOVE. I HAVE A DODGE DURANGO LIKE MY WIFE, MY NEIGHBOR, AND MY MOTHERS NEIGHBOR. ALL OF US HAVE AN OPENING AT THE TOP OF OUR RACETRACK LIGHTS WHERE THE LIGHT IS NOT COMPLETELY SEAL AND THE OPENING IS ENOUGH TO ALLOW WATER TO GET IN AND SETTLE INTO THE LIGHT. THIS IS AN ISSUE AS IT CAN CAUSE A SHORTAGE IN THE RACE TRACK LIGHT. FOR MYSELF IT HAS ALREADY ACCURED WITH MINE OPENING BEING ON THE REAR PASSENGER SIDE AND MY WIFE BEING ON THE REAR DRIVER SIDE. THIS IS AN ISSUE AS EVEN MY NEIGHBOR WHO HAS A BRAND NEW DURANGO HAD THIS ISSUE. I'VE ONLY HAD MY VEHICLE FOR A YEAR AND HALF AND PURCHASED IT BEYOND THE 36K WARRANTY. THIS IS A ISSUE IN WHICH CAN CAUSE A SHORTAGE OF THE TAIL LIGHTS, WHICH CAUSES THE OWNER TO BE RESPONSIBLE FOR A DEFECTIVE TAIL LIGHT COMING FROM THE MANUFACTURE. I'VE SEEN MANY COMPLIANT AND FORUMS OF OWNERS DEALING WITH THIS ISSUE AND IT HAS BEEN A LEADING CAUSE FOR OWNERS TO HAVE TO PAY OVER $1,000 TO GET THIS ISSUE FIXED. I SPOKE WITH THE DEALER AND THE MANUFACTURER OF DODGE IN WHICH NEITHER OF THEM CAN SPEAK ON THE MATTER TO FIX OR REMEDY THE ISSUE. THIS SHORTAGE CAN BE A FIRE AND SAFETY HAZARD AS OWNERS DRIVING THAT HAVE WATER LEAKING INTO THEIR RACE TRACK LIGHT CAN THEN END UP HAVE THE TAIL LIGHTS GO OUT DUE TO AN ISSUE OF A DEFECTIVE ITEM FROM THE MANUFACTURER IN WHICH THE OWNER HAS NO CONTROL OVER THIS MATTER AND WOULDN'T THINK TO EVEN LOOK AT IT UNTIL SOMETHING IS ACTUALLY WRONG. THE BIG ISSUE IS THAT I'M SHIPPING MY VEHICLE TO GERMANY SOON AND THIS IS AN ISSUE IN WHICH I DON'T WANT MY VEHICLE UNABLE TO BE PROCESSED DUE TO A DEFECTIVE ITEM FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207342May 13, 2019
EXTERIOR LIGHTING
THE LIGHT ASSEMBLY ON THE LIFTGATE HAS WATER IN IT AND THE LIGHT HAS GONE OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206791May 10, 2019
EXTERIOR LIGHTING
DEFECTIVE MIDDLE LIGHT HOUSING OF REAR TAILLIGHTS, WHICH SEPARATES OVER TIME AND ALLOWS WATER TO POOL IN LOWER LIGHT BAR, AROUND LEDS - EVENTUALLY LEADING TO LED FAILURE. THIS APPEARS TO BE A KNOWN ISSUE FOR DODGE. I HAVE HAD THE MIDDLE LED TAILLIGHT SECTION REPLACED ONCE BY DODGE FEB 2018 AT APPROXIMATELY 33,000 MILES. NOW AFTER 15 MONTHS, AT APPROXIMATELY 44,000 MILES THE EXACT SITUATION IS HAPPENING AGAIN. THE TAILLIGHT HAS SEPARATED AGAIN AND IS ALLOWING WATER TO ENTER INTO THE LED SECTION, AGAIN LEADING TO LED FAILURE AS SHOWN IN ATTACHMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206939May 10, 2019
UNKNOWN OR OTHER
PREMATURE WEAR ON TAIL HOUSING SEAL GASKET. WATER LEAKS IN WHEN IT RAINS AND FILLS THE TAIL LIGHT. WATER THEN AFFECTS THE LED WHEN THEN FLICKERS BEFORE IT KILLS THE LED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206128May 7, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER IS LEAKING INTO THE RACETRACK TAIL LIGHT CAUSING THE DAMAGE AND MAKING THE CAR LESS VISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204850April 30, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
60,000 MILE GARAGE KEPT DURANGO WITH P0455 (EVAP PURGE HOSE CRACK) CHECK ENGINE LIGHT. WARRANTY IS OUT (SO MUCH FOR MY EXTENDED WARRANTY- WONT COVER) AND DEALERSHIP WONT REPAIR WITHOUT CHARGING ME. THERE ARE NUMEROUS TSB 25-002-15 REGARDING THIS PROBLEM. ISSUE A RECALL.. REAR TAILLIGHTS ALL LEAK WATER. MOISTURE AND WATER IS VISIBLE AND THE CAR HASN'T BEEN WET IN SOME TIME. MY COMPLAINT MATCHES THE OTHERS OUT THERE. FACORY LIGHTS LEAKING CAUSING DAMAGE TO THE LIGHTING ASPECT AND SAFETY OF MY VEHICLE AND OTHER AROUND ME. DEALERSHIP WONT REPLACE, WARRANTY WONT COVER. PRICING IS ABSURDLY HIGH TO REPLACE. THIS IS A SAFETY ISSUE AND A RECALL NEED TO ISSUED. I BOUGHT THIS VEHICLE IN GOOD FAITH THAT DODGE AND WARRANTY PEOPLE WOULD TAKE CARE OF ISSUES THAT ARE MANUFACTURER RELATED. NOT SO!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204542April 29, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
27,300 MILES AND I HAVE WATER POOLING INSIDE MY LED TRACKS OF MY TAIL LIGHTS. THIS IS POTENTIALLY GOING TO CAUSE THE LIGHTS TO SHORT OUT AND POSSIBLY BLOW FUSES. THIS NEEDS TO BE REMEDIED BY MANUFACTURER BEING THIS IS A VERY COMMON ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203639April 25, 2019
EXTERIOR LIGHTING
WATER POOLS UP IN TAIL LIGHTS EVERY TIME IT RAINS, CAUSES TAIL LIGHT TO APPEAR 'BURNED OUT' LIGHT APPEARS TO GO OUR DUE TO WATER IN TAIL LIGHT. COULD CAUSE ELECTRICAL PROBLEMS OR CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203013April 22, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, SEATS
WHILE SITTING PARKED IN A PARKING SPOT AND ENGINE RUNNING THE HEADREST DEPLOYED WHILE MY HEAD WAS AGAINST IT. THERE WAS NO COLLISION WITH ANY OTHER VEHICLES OR OBJECTS. IT CAUSED MY HEAD TO FLY FORWARD AT AN ACCELERATED RATE CAUSING NECK PAIN AND A MASSIVE HEADACHE. THE NOISE WHEN IT DEPLOYED WAS EXTREMELY LOUD AS IF SOMEONE TOOK A BASEBALL BAT TO THE BACK OF THE HEADREST. WHEN LOOKING INSIDE AFTERWARDS THERE IS BROKEN PIECES OF PLASTIC.*DT*JB*JB*DT *TP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11202729April 21, 2019
EXTERIOR LIGHTING
TAILGATE CENTER RACE TRACK LIGHTING COMPLETELY OUT. WATER GETS IN BOTH SIDES OF THE CENTER LIGHT AND NOW JUST YESTERDAY THE ENTIRE ASSEMBLY WENT OUT AND DOES NOT ILLUMINATE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202540April 19, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ENGINE BEGINS TO MAKE A NOISE AND THE CAR WON'T ACCELERATE, LIGHTS WARNING TO BRAKE START FLASHING WHEN THERE IS NO REASON TO BREAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195664April 11, 2019
EXTERIOR LIGHTING
TAIL LIGHT TAKES IN WATER AND LOWER RIGHT SIDE LOOSES ILLUMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194386April 7, 2019
ELECTRICAL SYSTEM
MY REAR RACETRACK LIGHTING IS NOT WORKING. WATER HAS GOTTEN INTO THE LIGHT AND NOW HAS GONE COMPLETELY OUT. TRUCK IS GARAGED KEPT AND NEVER BEEN IN ACCIDENT. TRUCK JUST HIT 50K MILES. PLEASE HELP AS MY TAG LIGHTS AREN'T WORKING EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194456April 7, 2019
AIR BAGS
THE CHECK AIR BAG IS ON. UPON TAKING THE VEHICLE TO DODGE. THE SERVICE DEPARTMENT STATED THE CAUSE IS SEAT HARNESS FAILURE. DODGE CHECKED THE CODES AND STATED THEY FOUND B0020-13 AND B1C11-13. DODGE STATED THIS NOT A RECALL ISSUE. THEY ORDERED PART NUMBER 68100768AD WIRING : SEAT BACK AND PART NUMBER 5PN14DX9AA HEADREST: ACTIVE HEAD RESTR. ALTHOUGH WITH ALL OF THE AIR BAGS CONCERNS AND DODGE'S PROBLEMS WITH THEM AND RECALLS. THIS REPAIR WILL COST UP TO 900.00. AND WILL HAVE THE VEHICLE IN THE SHOP FOR POTENTIALLY 3 DAYS. DAY ONE FINDING THE ISSUE AND THEN POTENTIALLY 1-2 DAYS AFTER THE PARTS ARE ORDERED AND COME IN. THE LAST STATEMENT DODGE MADE WAS " NEED TO REPLACE HEADREST SEAT HARNESS AND RETEST FOR ANY FURTHER NEEDS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193979April 5, 2019
EXTERIOR LIGHTING
REAR TWILIGHT WHICH WAS REPLACED ONCE (9/17) AS A 'GOODWILL OUTSIDE OF WARRANTY ' REPLACEMENT IS LEAKING AGAIN AND WILL NOT PASS STATE INSPECTION. DEALERSHIP AND WARRANTY COMPANY BOTH REFUSING TO REPLACE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192276March 28, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER AND MOISTURE GET INTO THE REAR LIGHT STRIP AND CAUSES LED LIGHT FAILURE. YOU CANT FIX THE PROBLEM, JUST BUY A NEW LIGHT ASSEMBLY AT $1000 AND PRAY THAT DOESNT GET WATER IN THAT ONE. PROBLEM CAUSES VEHICLE TO FAIL INSPECTION AND POSES A HUGE SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191988March 27, 2019
EXTERIOR LIGHTING
IN MARCH OF 2019 A POLICEMAN IN MY HOMETOWN STOPPED ME AND TOLD ME MY TAILLIGHT ON MY 2015 DODGE DURANGO WAS OUT. ON FURTHER EXAMINATION THE POLICEMAN AND I DISCOVERED THAT PART OF MY TAIL LIGHT WAS NOT LIT UP AND THAT MY TAIL LIGHT HAS WATER IN IT. WE CAN SEE THE MOISTURE AND THE WATER LINE. I TOOK IT TO THE SERVICE DEPARTMENT WHERE I BOUGHT VEHICLE. THEY EXAMINED MY VEHICLE AND TOLD ME THAT IT WAS A BAD DESIGN AND THAT WATER WAS INDEED IN MY TAILLIGHT. THEY FURTHER TOLD ME THAT THE EXTENDED WARRANTY THAT I PURCHASED WHEN I BOUGHT VEHICLE WOULD NOT COVER IT BECAUSE IT WAS WATER INTRUSION. THEY SAID IT WOULD COST $1,300.00 APPROX. TO REPLACE TAILLIGHT. IVE BEEN RESEARCHING FOR THE LAST 3 WEEKS AND FOUND A FORUM THAT HAD 100'S OF COMPLAINTS ON 2015 DODGE DURANGOS THAT HAVE THE SAME ISSUE THAT I HAVE. ONE COMPLAINT EVEN STATED THAT WHILE SHE DROVE HER CAR SHE COULD SMELL BURNING . I'M VERY CONCERNED THAT THIS COULD INDEED START A FIRE. I HAVE MY GRANDCHILDREN WITH ME 75% OF THE TIME WHEN I AM DRIVING THIS VEHICLE THAT IN ITSELF IS VERY DISTRESSING FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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