Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11257508September 23, 2019
AIR BAGS, SEATS
I WAS DRIVING HOME FROM WORK ON A CITY STREET JUST EXITING A ROUNDABOUT GOING NO MORE THAN 15 MILES PER HOUR AND MY HEADREST EXPLODED FORWARD HITTING ME IN THE BACK OF THE HEAD. IT WAS QUITE JARRING. IT FELT LIKE SOMETHING HEAVY AS IN MY BACK SEAT AND SHOT FORWARD HITTING MY DRIVERS SEAT. THERE WERE NO CARS AROUND ME, AND NOTHING HIT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257245September 22, 2019
POWER TRAIN
MY WIFE PUT HER 2015 DURANGO INTO PARK AND EXITED THE VEHICLE. SHE WAS STANDING AT MY PASSENGER WINDOW SPEAKING TO ME WHEN HER CAR SUDDENLY ROLLED TOWARD HER. THE DURANGO PINNED HER BETWEEN IT AND MY VEHICLE FROM THE CHEST DOWN.*DT*JB *DT*JB *DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11256519September 18, 2019
AIR BAGS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 5 MPH, THE DRIVER'S HEADREST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245050August 19, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) REGARDING A POSSIBLE SAFETY BREACH WITH THE COMPUTER SYSTEM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC TO HAVE THE COMPUTER SYSTEM UPDATED. WHILE DRIVING 35 MPH IN A RAIN STORM, THE WINDSHIELD WIPERS BEGAN TO OPERATE FRANTICALLY AND THE HEADLIGHTS TURNED OFF ON THEIR OWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THIS WAS AN UNUSUAL OCCURRENCE AND ADVISED HER TO TAKE THE VEHICLE TO LAUREL VALLEY MOTORS (3656 STATE ROUTE 30, LATROBE, PA 15650, 724-539-5500). THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. SINCE THE DIAGNOSTIC, THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES HAVE OCCURRED WITH THE VEHICLE. ON ONE OCCASION, THE CONTACT DISCOVERED THAT THE VEHICLE STARTED ON ITS OWN WHILE IN THE GARAGE AND THAT THE VEHICLE WAS RUNNING HOT WHILE IDLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.*TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244577August 17, 2019
EXTERIOR LIGHTING
WATER GETS INTO THE REAR LIFTGATE LIGHTING (THEN'RACETRACK' LIGHT WHICH CAUSES THE LED TO FAIL. OVER TIME THE PROBLEM WILL SPREAD CAUSING VISIBILITY TO SUFFER. ONCE WATER IS IN THERE AND LEDS FAIL THE ONLY OPTION IS REPLACEMENT OF THE ENTIRE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244343August 16, 2019
EXTERIOR LIGHTING
REAR LIFT GATE TAIL LIGHT. WATER ENTERS THE LIGHTING ASSEMBLY WHICH CAUSES THE LED LIGHT TO STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243108August 11, 2019
EXTERIOR LIGHTING
I HAVE NOTICED THAT THE TAILLIGHTS HAVE LEAKED AND NOW THE BUILD/LED IS STARING TO GO OUT. THIS SEEMS TO BE A WIDESPREAD PROBLEM, OTHERS HAVE MENTIONED REMOVING BOLTS TO LET MOISTURE ESCAPE. ONLY PROBLEM IS NOW THE LIGHT HAS BEEN DAMAGED, AND I DON'T UNDERSTAND WHY THE MANUFACTURER WOULD THINK UNSCREWING THE LIGHT HOUSING WOULD BE ACCEPTABLE TO FIX A MISTAKE ON THEIR END! I GET THEY ARE IN THE BUSINESS OF SELLING VEHICLES, BUT SHOW SOME INTEGRITY AND MAKE IT RIGHT WITH YOUR CUSTOMERS. THIS STARTED TO HAPPEN AT ABOUT 70K MILES, WHICH I GET IS OUTSIDE OF THE 'VERY SHORT' BUMPER TO BUMPER WARRANTY, BUT MAYBE TRY TO WORK WITH THE VEHICLE OWNER TO TRY AND KEEP THEM AS A CUSTOMER. THIS SHOULD BE PART OF A RECALL, BECAUSE THE LAMP COULD POTENTIALLY BURN OUT DUE TO A DEFECT ON THE MANUFACTURERS PART. THERE IS NO LIGHT BULB TO REPLACE, IT IS AN ENTIRE LIGHT HOUSING THAT IS VERY EXPENSIVE TO REPLACE. THE LIGHT COULD MALFUNCTION AND CAUSE AN ACCIDENT, POSSIBLY HARMING PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242931August 9, 2019
EXTERIOR LIGHTING
THE TAILGATE LIGHT ON THE LIFT GATE COLLECTS WATER WHEN IT RAINS OR IS BEING WASHED. I NEED TO LIFT THE GATE TO LET THE EXCESS WATER DRIPS OUT. THE LIGHT IS DISCOLORED IN THE LOWER LEFT AND LOWER RIGHT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240779July 31, 2019
POWER TRAIN
CHRONIC INTERMITTANT PROBLEM WITH TRANSMISSION FAILING TO GO IN CORRECT GEAR. WHEN GOING FROM PARK TO DRIVE OR REVERSE THE VEHICLE STAYS IN THE LAST GEAR. I HAVE HAD TO TURN OFF VEHICLE AND WAIT 15 SECONDS TO RESET POWER TRAIN MODULE. WHILE DRIVING THE GEAR KNOB LIGHT STARTS FLASHING. THE VEHICLE WAS SHOWING DRIVE BUT IT WAS STILL IN REVERSE AND WENT BACKWARDS. I HAVE TAKEN THE VEHICLE TO THE DEALER THREE TIMES TO HAVE THE POWER TRAIN MODULE TO BE RE-PROGRAMED. THE POWER TRAIN MODULE HAS SUBJECT TO RECALL AT LEAST TWICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234537July 24, 2019
EXTERIOR LIGHTING
PROBLEM WITH FRONT TURN SIGNAL MESSAGE NOT WORKING, CHANGED BULBS BUT STILL GETTING THE MESSAGE THIS IS AN ISSUE NOT KNOWING IF TURN SIGNALS ARE WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233814July 22, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THE DEFROSTER FAILED TO DEFROST THE WINDOWS. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONING UNIT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER EVAPORATOR CORE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ANOTHER INDEPENDENT MECHANIC WAS ALSO CONTACTED AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE POSSIBILITY OF THE FAILURE OCCURING IN THE EXTREMELY HOT WEATHER CONDITIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 82,201.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233465July 19, 2019
EXTERIOR LIGHTING
BACKUP LAMP ASSEMBLY PART NUMBER 68155950AJ HAS WATER INSIDE IF IT. DODGE CLAIMS ITS A "LIGHT" AND WILL NOT FIX THE ISSUE. ITS A $700.00 LIGHT. MANY DIFFERENT WEB SITES HAVE THE SAME FRUSTRATED CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE.SEAL GOES BAD AND WATER GETS IN, LOTS OF WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231802July 14, 2019
AIR BAGS, SEATS
DRIVER'S ACTIVE HEADREST POPPED WHILE DRIVING DOWN A SMOOTH, PAVED ROAD AT APPROXIMATELY 30 MPH. THE LOUD NOISE AND JOLTING OF THE SEAT ALMOST CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230823July 10, 2019
EXTERIOR LIGHTING
WATER IS COLLECTING INSIDE OF THE TAIL-GATE LIGHTS ASSEMBLY CAUSING IT'S COMPLETE FAILURE - NO LIGHTS MOUNTED ON THE TAILGATE ARE WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229829July 6, 2019
AIR BAGS
PLEASE SERVICE AIRBAG NOTIFICATION AND WARNING INDICATOR WILL COME AT START OF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229080July 2, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR A FEW MONTHS NOW, THE BOTTOM RIGHT HAND SECTION OF THE LED 'RACETRACK' TAIL LIGHTS ON THE TRUNK OF MY DURANGO HAS BEEN BURNED OUT. APPARENTLY, THIS IS COMING FROM WATER FILLING UP IN THE LEDS DUE TO WEATHER STRIPPING TO KEEP WATER OUT FAILING TOO EARLY. THIS NORMALLY WOULDN'T BE A HUGE CONCERN SINCE TAIL LIGHTS CAN BE REPLACED, HOWEVER CHRYSLER/DODGE/FIAT HAS MADE IT ENTIRELY TOO EXPENSIVE FOR ANYONE IN THEIR RIGHT MIND TO EVEN TRY TO AFFORD A REPLACEMENT. THE LEDS CANNOT BE EASILY REPLACED, THEREFORE YOU HAVE TO REPLACE THE ENTIRE TAIL LIGHT/BRAKE LIGHT PORTION ON THE TRUNK. ON TOP OF THAT, THIS PART MUST COME WITH THE BACK UP CAMERA, YOU CAN'T BUY THE PART WITHOUT THE BACK UP CAMERA. THE COST FOR THIS IS 1,085 USD WHICH IS ABSOLUTELY ABSURD, AND THAT DOES NOT INCLUDE THE COST OF LABOR AS WELL. THE BRAKE LIGHTS OF ANY VEHICLE ARE A HUGE SAFETY FUNCTION OF THE VEHICLE, BOTH DURING THE DAY IN DARK FOGGY/RAINY CONDITIONS AS WELL AS ANYTIME AT NIGHT. CHRYSLER/DODGE/FIAT MUST EITHER MAKE THIS INCREDIBLY CHEAP TO REPLACE, OR PUT IN A RECALL TO BE REPLACED AT THE COMPANIES EXPENSE. THIS COULD CAUSE PROPERTY DAMAGE THAT THE VEHICLES INSURANCE COMPANY MUST PAY FOR, OR EVEN DEATH TO ANY PERSON OR ANIMAL RIDING IN THE VEHICLE IF INVOLVED IN AN ACCIDENT. LUCKY, MY ENTIRE 'RACETRACK' LED TAIL LIGHT SYSTEM HAS NOT COMPLETELY FAILED, YET. KEYWORD: YET. IT'S INEVITABLE, IT WILL HAPPEN THE MORE WATER THAT GETS INTO THE LED SECTION OF THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223143June 28, 2019
EXTERIOR LIGHTING
THE TAILGATE LIGHTING IS TAKING IN WATER, BECAUSE IT HAS FILLED WITH WATER MY LED LIGHTS HAVE GONE OUT ON THE BOTTOM RIGHT PORTION OF THE STRIP. WHEN I TOOK MY DURANGO TO THE DEALERSHIP FOR THEM TO FIX 2 RECALLS I ASKED IF THIS WAS A PROBLEM THEY SAW A LOT, THEY SAID THAT IT IS A PROBLEM THAT GETS BROUGHT TO THEM PRETTY OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221631June 21, 2019
EXTERIOR LIGHTING
REAR RACETRACK TYPE TAIL LIGHT HAS WATER IN IT AND ONLY WORKS PERIODICALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220794June 17, 2019
SERVICE BRAKES, ENGINE, SUSPENSION
IAM TIERD OF GOING TO THE DEALER ENGINE TICKING , CALIPERS FRONT MAKING NOISE , EXPERIENCED BUCKING , HESITATION DURING ACCELERATION, BACK OF TRUCK MAKING NOISE WEN BACKING OUT OF DRIVE WAY , AC UNIT EVAPORATOR GONE BAD , CAM SHAFT AND ROCKETS WENT , I ONLY HAVE 40 THOUSAND MILES ON IT , AND I BABY THE TRUCK .. WHAT IS GOING ON WITH THIS MODEL???? EVERY TIME I GOT IT THE DEALER SOMETHING ELSE GOES BAD...THE VEHICLE HAS TROUBLE ADJUSTING TO BAROMETER CHANGES , SUN ROOF LEAKED WATER TWICE DURING A STORM INTO MY SUNGLASSES HOLDER.. CALIPERS SQUEAK AND PIN STUCK LEFT FRONT CALIPER , SOMETHING HAS TO BE DONE I CAN'T KEEP GOINTO THE DEALER PLEASE IS THIS TRUCK A LEMON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210881May 30, 2019
ELECTRICAL SYSTEM
REAR "RACING" LIGHTS AND TAIL LIGHTS FILL WITH WATER EVERY TIME IT RAINS. SEE THIS IS A COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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