Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10061615April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 55 MPH A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING.*AK BALL JOINTS FAILED ON BOTH FRONT AND REAR SUSPENSION. *LA *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055899April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING
AN INDEPENDENT MECHANIC REPLACED THE UPPER AND LOWER BALL JOINTS AND THE WHEEL BEARINGS DUE TO FAILURE. *JB MECHANIC SAID THAT THE BALL JOINTS FAILED PREMATURELY. THE FAILURE OF THE WHEEL BEARINGS OCCURRED THREE WEEKS AFTER REPLACEMENT OF BALL JOINTS. TIRES WERE DESTROYED DUE TO THE FAILURE OF WHEEL BEARINGS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066022April 13, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
I HAVE A 1998 DODGE DURANGO WITH 78,000 MILES ON IT, HAVING PROBLEMS WITH UPPER AND LOWER BALL JOINTS THEY ALL NEED TO BE REPLACED BECAUSE OF THIS, TIRE WEAR IS UNEVEN AND HORRENDOUS, I HAVE ALSO HAD TO REPLACE THE DRIVERS SIDE FRONT WHEEL BEARING TWICE IN THE LAST SIX MONTHS AND BECAUSE IT IS A CLOSED BEARING YOU REPLACE THE ENTIRE HUB. I EXPECT NORMAL WEAR AND DON'T EXPECT A VEHICLE TO NEVER CAUSE EXPENSES, BUT THIS IS EXTREMELY EXCESSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067038April 12, 2004
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT VEHICLE WAS DRIVING AS IF IT NEEDED AN ALIGNMENT. BUT WHEN SHE TOOK VEHICLE TO DEALER, AND MECHANIC DETERMINED THAT SUSPENSION SYSTEM MALFUNCTIONED. ALSO, BALL JOINTS CRACKED IN HALF. CONSUMER WAS TOLD THAT IF SHE HIT A HARD BUMP FRONT TIRES WOULD HAVE FALLEN OFF. CONSUMER NEVER RECEIVED RECALL OR ANY WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065781April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1998 DURANGO PREMATURE BALL JOINT FAILURE. MY DURANGO REQUIRED BALL JOINT REPLACEMENT 13 MONTHS AFTER THE ORIGINAL PURCHASE OF THIS NEW VEHICLE, AND FOR OVER THE LAST YEAR I HAVE NOTICED THAT THE PROBLEM HAS RETURNED. I'D LIKE TO GET THE PROBLEM FIXED, BUT I'D LIKE TO SEE IF YOU ARE GOING TO RECALL THEM. THEY REALLY NEED TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065786April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, EQUIPMENT
TODAY I TOOK MY 1998 DODGE DURANGO (VIN-1BHS28Y6WF132671) FOR THE YEARLY VIRGINIA SAFETY INSPECTION. THE VEHICLE WAS TAKEN TO DOMINION DODGE IN SALEM, VIRGINIA WHERE I PURCHASED THE VEHICLE NEW IN 1998.SHORTLY AFTER MY ARRIVAL AND NOTIFIING THE SERVICE MANAGER WHAT I WAS THERE FOR, HE CAME AND TOLD ME THAT MY RIGHT LOWER BALL JOINT WAS "BAD" AND NEEDED REPLACEMENT, AND HE WAS WELL AWARE THAT THIS FACILITY HAD REPLACED 3 OF THEM APRIL 2002. INCLUDING THIS ONE THAT NEEDED REPLACING 2 YEARS LATER, 11,203 MILES SINCE REPLACED. WHEN THESE WERE REPLACED IN APRIL 2002 THE SAME INFERIOR PARTS WERE INSTALLED AS WHEN THE VEHICLE WAS BOUGHT NEW!! SO THIS VEHICLE HAS A TOTAL OF 41,780 AS OF TODAY AND I AM STATING TO PUT A SECOND SET OF BALL JOINTS ON MY DODGE DURANGO! WHEN ARE YOU PEOPLE GOING TO DO SOMETHING??*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065796April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD MY 1998 DODGE DURANGO CHECKED BY MY MECHANIC AFTER A FRIEND HAD TOLD ME OF THE NEW STORY REGARDING BALL JOINT FAILURE. INDEED THE MECHANIC SAID BOTH BALL JOINTS WERE IN TERRIBLE CONDITION AND REQUIRED REPLACEMENT. THE MECHANIC STATED THAT IT WAS VERY UNUSUAL TO HAVE TO REPLACE THIS PART AT SUCH A LOW MILEAGE, 72,000 MILES, BUT THAT IT IS VERY DANGEROUS TO BE DRIVING THE VEHICLE IN THE CONDITION THE PARTS ARE IN. I FEEL THIS SHOULD BE A RECALL ITEM AS THERE APPEARS TO BE NUMEROUS INCIDENCES OF THIS PART FAILING PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062858April 8, 2004
STEERING:COLUMN
WHILE DRIVING A VERY LOUD CLICKING AND POPPING SOUND WAS COMING FROM THE FRONT END WHEN MAKING LEFT OR RIGHT TURNS. TOOK VEHICLE TO THE DEALER. DEALER STATED STEERING COLUMN WAS CAUSING THE POPPING AND CLICKING NOISE. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061406April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM WHICH WAS AFFECTING THE WEAR OF THE TIRES. *AK CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS ON BALL JOINTS AND REPLACEMENT OF TIRES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065632April 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 1998 DODGE DURANGO AND WAS TOLD THAT I NEEDED NEW BALL JOINTS ON THE FRONT OF THE TRUCK. I HAD HEARD THERE IS AN INVESTIGATION GOING ON DUE TO SO MANY COMPLAINTS ON THE BALL JOINTS IN THE 1998 TO 2003 DURANGOS. IF I HAD NOT TAKEN IT IN FOR A ROUTINE OIL CHANGE THIS WOULD NOT HAVE BEEN CAUGHT AND THERE WOULD HAVE BEEN AN ACCIDENT. THE REASON IT WAS CAUGHT WAS THE SERVICE CONSULTANT AT DODGE ASKED IF I HAD CHECKED THE FRONT END ALIGNMENT LATELY. I SAID NO AND TOLD HIM TO CHECK IT. HE CALLED BACK WITH THE BALL JOINT PROBLEM THAT WILL NOW COST ME $1800.00. IT IS VERY STRANGE THAT THEY ASKED TO CHECK MY FRONT END ALIGNMENT WITH AN INVESTIGATION GOING ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064597April 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE DEALER REPLACED UPPER AND LOWER BALL JOINTS ON BOTH SIDES IF MY 1998 DODGE DURANGO IN JAN 2003. VEHICLE HAD 69572 MILES. COST TO REPAIR WAS $2540.64. THIS COMPLAINT IS IN REFERENCE TO NHTSA DEFECT INVESTIGATION OF DODGE DURANGO FRONT END PROBLEMS AND BALL JOINT SEPARATION NHTSA ACTION NUMBER: PE03032 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064324April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1998 DODGE DURANGO UPPER AND LOWER BALL JOINTS FAILED, REQUIRING REPLACEMENT. VEHICLE WAS OUT OF WARRANTY BY APPROXIMATELY 10,000 MILES. REPAIRS PERFORMED AT LOCAL NON-DEALER SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064361April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD HEARD ABOUT A PROGRAM AIRED ON T.V. REGARDING THE UPPER BALL JOINTS GOING BAD PREMATURELY ON THE DODGE DURANGO. I TOOK MY VEHICLE TO MY REGULAR MECHANIC TO HAVE IT CHECKED. I WAS TOLD THAT BOTH THE UPPER AND LOWER BALL JOINTS WERE BAD. I MADE AN APPOINTMENT AND HAD THEM REPLACED AT A DODGE DEALER. I WAS TOLD THAT SINCE THERE WAS NOT AN OFFICIAL RECALL, I WOULD HAVE TO PAY FOR IT. MY LIFE AND THAT OF MY FAMILY WERE AT JEOPARDY AND I BELIEVE I SHOULD BE FULLY REIMBURSED FOR THE COSTS ASSOCIATED WITH REPAIRING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061555April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DURING A ROUTINE INSPECTION DEALERSHIPS INFORMED THE CONSUMER THAT UPPER BALL JOINTS WORE OUT. CONSUMER WAS NOT EXPERIENCING ANY PROBLEMS AT THIS TIME. THE DEALERSHIP DID NOT RESOLVE THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066592March 31, 2004
SUSPENSION
CONSUMER HAS CONCERNS FOR THE NUMEROUS REPAIRS AND THE SAFETY OF THE VEHICLE. (NAR) *PH THE VEHICLE'S LEFT LOWER BALL JOINT (THREE TIMES), RIGHT INNER TIE ROD (TWICE), LEFT INNER TIE ROD, LEFT UPPER BALL JOINT AND RIGHT UPPER BALL JOINTS HAD TO BE REPLACED. THE BALL JOINT AND TIE ROD PROBLEMS CAUSED STEERING AND SUSPENSION PROBLEMS. THE CONSUMER REQUEST REIMBURSEMENT FOR ALL THE TIRE ROD AND BALL JOINT REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064255March 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 98 DODGE DURANGO SLT 4X4. WITHIN 1000 MILES AFTER I PURCHASED THE VEHICLE AT 57,648 MILES, A MINOR POPPING NOISE DEVELOPED IN THE FRONT OF THE VEHICLE, APPROXIMATELY IN THE AREA OF THE FRONT LEFT WHEEL. THE NOISE RECENTLY GOT SO BAD THAT WE TOOK IT TO THE DODGE DEALERSHIP TO HAVE IT DIAGNOSED AND FIXED (AT 80,000 MILES). UPPER AND LOWER BALLS JOINTS WERE BLAMED. CHRYSLER VOLUNTEERED TO COVER THE COST OF FIXING THE LOWER BALL JOINTS, BUT WOULD NOT COVER THE UPPER BALL JOINTS. DUE TO FINANCIAL CONSTRAINTS AND THE REFUSAL OF OUR PRIVATE WARRANTY COMPANY TO COVER THE COST OF FIXING THE UPPER BALL JOINTS, WE DID NOT HAVE THE UPPER BALL JOINTS REPLACED. THE POPPING NOISE IS MUCH LOUDER NOW AND MY WIFE AND I ARE VERY CONCERNED ABOUT CARRYING OUR FAMILY IN THIS VEHICLE. I HAVE NEVER HAD A VEHICLE HAVE BALL JOINTS WARE OUT SO QUICKLY, EVEN AFTER 100,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064294March 31, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TO REPLACE BOTH UPPER AND LOWER BALL JOINTS IN MY 1998 DODGE DURANGO AT MY EXPENSE, EVEN THOUGH DODGE KNEW THERE WAS A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064145March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DODGE DURANGO WITH COMPLETE UPPER AND LOWER BALL JOINT FAILURE AND CONTROL ARM FAILURE. REPAIRED AT OWNER EXPENSE AT LOCAL INDEPENDENT REPAIR SHOP. BALL JOINTS WORN TO POINT OF UNSAFE TO DRIVE THE VEHICLE DESPITE ONLY 82,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064157March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINT WORE OUT TO SOON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064164March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 1998 DODGE DURANGO WITH 98,000 MILES ON IT AND WILL NOW HAVE TO HAVE THE BALL JOINTS REPLACED FOR THE SECOND TIME. THE FIRST TIME WAS WHEN THE TRUCK HAD ABOUT 45,000 MILES ON IT (AUGUST 2000). THEN I HAD TO HAVE THE BUSHINGS ON THE STEERING BRACKET REPLACED IN APRIL 2002. THEN THE SQUEAKING AND POPPING NOISES RETURNED IN JANUARY 2004 AND HAVE GOTTEN WORSE. I FINALLY TOOK IT TO A DEALER HERE IN RALEIGH, NC AND THEY SAID THE BALL JOINTS ARE BAD AGAIN. THE DEALER SAID THAT SOMEONE ACTUALLY PIERCED THE BOOTS AND TRIED TO LUBE THE BALL JOINTS. IT IS MY UNDERSTANDING THAT THESE DODGE BALL JOINTS ARE THE NON-GREASABLE KIND. WHAT IS BEING DONE TO GET DODGE TO ACKNOWLEDGE THIS OBVIOUS FAULTY PART AND BEGIN A RECALL OF IT. I'M OUT OVER $1,500 BECAUSE OF THESE FAULTY BALL JOINTS. I WOULD APPRECIATE ANY INFORMATION THAT YOU HAVE ON THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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