Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11282508November 26, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LED BACK TAIL LIGHTS ARE NOT PROPERLY SEALED, SO WATER CAN LEAK INTO THEM AND SHORT OUT THE LIGHTS, AND CAUSE ELECTRICAL SHORTAGE.HAVE TRIED TO WORK WITH THE DEALERSHIP, AND THE CHRYSLER CORP., BUT SINCE THE VEHICLE IS A 2015 MODEL IT IS OUT OF WARRANTY. I FEEL THIS WAS A BAD SEAL RIGHT OUT OF THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282031November 24, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE "RACETRACK" TAILLIGHT SYSTEM HAS A SYSTEMIC ISSUE WITH WATER INFILTRATING THE ENCLOSED SEALED LED TAILLIGHT SYSTEM. THIS CAUSED PORTIONS OF THE TAILLIGHTS TO BURN OUT AND CAUSE LOWER VISIBILITY THAN INTENDED. WARRANTY COMPANIES CONSIDER THIS A "SERVICEABLE" PART LIKE NORMAL BULBS, BRAKES, TIRES, ETC. THE PROBLEM IS THAT THIS "SERVICEABLE" PART IS AN ALL ENCLOSED UNIT AND NOT A SIMPLE BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE PANEL AT A COST OF NEARLY $1000!!! OR JUST DRIVE WITH THE LIMITED SAFETY OF A FULLY FUNCTIONING TAILLIGHT SYSTEM. THIS SEEMS LIKE A SAFETY ISSUE AND ONCE ONE SECTION GOES OUT THE REST USUALLY FOLLOW. THIS DESIGN FLAW SHOULD NOT BE CONSIDERED A SERVICEABLE PART AND FC SHOULD BE MADE TO REMEDY THE PROBLEM AND FIX THIS ISSUE AT THEIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281695November 22, 2019
EXTERIOR LIGHTING
EXTERIOR TAIL LIGHT'S INTERIOR GETS FLOODED WITH WATER EVERY TIME IT RAINS. THERE IS NOTHING ABNORMAL ABOUT MY VEHICLE, THIS IS THE SECOND DODGE DURANGO I HAVE OWNED (2015+) WITH THE SAME EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281435November 20, 2019
SEATS
WHILE DRIVING HOME FROM WORK, I HEARD A NOISE THAT SOUNDED LIKE SOMEONE HIT MY HEADREST WITH A BAT. AT THE SAME TIME, MY HEAD WAS THROWN FORWARD, BRIEFLY CAUSING ME TO TAKE MY EYES OFF THE ROAD AND SWERVE SLIGHTLY WITHIN MY LANE.. I WAS DRIVING AT APPROXIMATELY 55 MPH, ON A HEAVILY TRAVELED STATE ROAD, ALONE IN MY CAR. I WASN'T ABLE TO PULL OVER RIGHT AWAY. ONCE I COULD SAFELY PULL OVER, I NOTICED MY DRIVER SIDE HEADREST DID NOT LOOK LIKE MY PASSENGER SIDE. IT WAS SEPARATED AND PUSHED FORWARD INTO MY SEAT SPACE. THERE WERE ALSO LOOSE PLASTIC PIECES INSIDE. I HAD NECK PAIN FOR APPROXIMATELY 4 DAYS FOLLOWING.*DT CONTACT DID NOT SEEK MEDICAL HELP. VEHICLE WAS NOT ON THE RECALL LIST AND IS NOT FIXED.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11280706November 18, 2019
EXTERIOR LIGHTING
TAILLIGHTS FILL WITH MOISTURE CAUSING BULBS TO BURNOUT & CREATE HAZARD WHEN BRAKING. SEALS TO KEEP MOISTURE OUT NEED TO BE REPLACED OR UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280266November 15, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR WILL TRY TO START BUT WON'T TURN ALL THE WAY OVER. IT DOES IT INTERMITTENTLY. I'VE TAKEN IT TO MARK DODGE AND 2 OTHER AUTO SHOPS AND NO ONE CAN FIND THE ISSUE. IT HAS DONE IT OVER 15 TIMES NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279428November 11, 2019
UNKNOWN OR OTHER
PASSENGER HEADREST CAME APART. A PIECE BROKE INSIDE AND CAUSED THE HEADREST TO SEPARATE. VEHICLE WAS NOT MOVING AT THE TIME OF SEPARATION, IT WAS PARKED IN THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278665November 7, 2019
UNKNOWN OR OTHER
WHEN DRIVING VEHICLE REAR CLUNKING NOISE ON DRIVER SIDE IS PRESENT OVER SMALL OR MODERATE BUMPS. NOISE IS BECOMING WORSE OVER TIME AND DEALER HAS NO EXPLANATION. SOUND IS BECOMING MORE CONCERNING AND WORRIED ABOUT MY SAFETY IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278726November 7, 2019
UNKNOWN OR OTHER
PASSENGER HEAD RESTRAINTS DEPLOYED WHILE CAR WAS PARKED IN DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270514October 23, 2019
EXTERIOR LIGHTING
MY REAR LED LIGHT BAR IS OUT. I LOOKED AND THERE IS WATER INSIDE OF THE LIGHT BAR. THERE ARE GAPS ALL AROUND THE LIGHT BAR WHICH IS HOW THE WATER IS GETTING IN. WARRANTY IS TRYING TO DENY COVERAGE. THIS HAS TO BE A MANUFACTURING ISSUE. THERE IS A LOT OF PROPER WITH THE SAME ISSUE THAT I AM HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269509October 19, 2019
EXTERIOR LIGHTING
SEAL ON THE CENTER TAIL LIGHT 'RACETRACK LIGHTING' IS INEFFECTIVE. THE LIGHT FILLS UP WITH WATER, DOES NOT DRAIN, AND STOPS FUNCTIONING. DEALER IS AWARE OF IT BEING A COMMON PROBLEM, BUT IS STILL CHARGING OVER $1,200 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268746October 15, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
THE TAIL GATE TAIL LIGHT GETS WATER INSIDE EVERY TIME I WAS MY CAR OR EVERY TIME IT RAINS. THIS CAUSES THE TAIL LIGHT NOT TO BE FULLY VISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267900October 11, 2019
FUEL/PROPULSION SYSTEM
WHENEVER I PUMP GAS RECENTLY THE GAS PUMP NEVER SHUTS OFF AND JUST SPILLS GAS EVERYWHERE UNTIL I CLICK THE HANDLE. I TOOK IT TO THE DEALER AND THEY SAID THEY NEVER HEARD OF THAT. I WENT AHEAD AND HAD THEM CHECK IT OUT. ABOUT $2000 LATER AND A NEW GAS TANK AND FUEL FILLER NECK THE PROBLEM WAS SOLVED. HOW THIS WAS NEVER RECALLED I DON'T KNOW. I HAD GAS POURING OUT EVERYWHERE BEFORE IT WAS FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267995October 11, 2019
EXTERIOR LIGHTING
REAR TAIL PANEL OF LED STRIPS IS OUT AT ALL TIMES, CAUSING A SAFETY CONCERN. STARTED WITH LOWER RIGHT SIDE OF RIBBON LIGHT OUT, NOW THE ENTIRE STRIP IS OUT, INCLUDING THE REQUIRED TAG LIGHTS. STARTED WHEN I ONLY HAD ABOUT 60K MILES ON IT. CONTACTED DODGE DEALERSHIP AND THEY STATE THEY'RE AWARE OF THE PROBLEM BUT IT WILL COST AT LEAST 1K JUST FOR THE PART, NOT INCLUDING LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267430October 6, 2019
SEATS
THE ACTIVE HEADREST SYSTEM ON THE PASSENGER SEAT OF MY 2015 DODGE DURANGO CITADEL DEPLOYED RANDOMLY, NOT ASSOCIATED WITH ANY ACCIDENT. VEHICLE WAS STATIONARY AND NOT RUNNING AT TIME OF DEPLOYMENT. APPEARS THAT A PLASTIC BRACKET THAT HOLDS THE HEADREST IN PLACE IS BROKEN, SO RESET IS NOT POSSIBLE. THIS APPEARS TO BE A MALFUNCTION OF THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265602October 2, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
GAS CONTINUES TO PUMP AFTER THE TANK IS FULL AND SPILL OUT AND ALL DOWN THE SIDE OF THE DURANGO UNTIL I SHUT IT OFF. THE HANDLES DOESN'T ALWAYS CLICK OFF ON ITS OWN. SERVICE AIR BAG SENSOR KEEPS COMING ON AND OFF. DEALER DOESN'T KNOW ANYTHING ABOUT EITHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259009September 30, 2019
SEATS
THE FRONT PASSENGER'S SEAT ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT CAUSE. THERE WAS NO SUDDEN BRAKING OR BUMP IN ROAD TO CAUSE THE HEAD RESTRAINT TO BELIEVE THERE WAS AN ACCIDENT. THANKFULLY THERE WAS NO ONE IN SEAT, OR COULD HAVE CAUSED INJURY. POSSIBLE ACCIDENT CAN HAPPEN IF WERE TO HAPPEN TO DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258474September 27, 2019
SEATS
WHILE DRIVING DOWN THE HIGHWAY, THE HEADREST DEPLOYED WHILE MY SON WAS SITTING IN THE SEAT. HE WAS NOT DOING ANYTHING OTHER THAN SITTING THERE. THE SOUND ABOUT MADE ME GET IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258052September 25, 2019
EXTERIOR LIGHTING
DRIVING AT NIGHT, CAR PASSES ME AND AGGRESSIVELY HONKED/POINTED BEHIND ME. PULLED OVER AND NOTICED MY REAR LIGHTS WERE COMPLETELY OUT. MESSED WITH THE LIGHT SWITCH TO SEE IF IT MADE A DIFFERENCE, IT DID NOT. NEXT DAY I SEE WATER POOLED ON BOTH SIDES OF THE TAILGATE LIGHTING ASSEMBLY. DID RESEARCH AND LEARNED TO REMOVE BOLTS TO DRAIN WATER FROM THE ASSEMBLY. SOME FUNCTIONALITY RETURNED BUT RIGHT LOWER SIDE REMAINS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258224September 25, 2019
EXTERIOR LIGHTING
FIRST MY DRIVER SIDE HEADLIGHT WENT OUT. REPLACED THE BULB AN IT STILL DOES NOT WORK. IT NOT THE FUSE OR CONNECTOR EITHER. THEN MY PASSAGER SIDE TAILLIGHT AN MY LIFT GATE LIGHT DO NOT WORK. BOUGHT NEW TAILLIGHT AN PLUGGED IT IN AN STILL NOT WORKING. IT'S NOT THE FUSE OR CONNECTOR SO I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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