Dodge Durango Complaints (2013)

640 consumer complaints on file.

#11220890June 18, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORWARD COLLISION WARNING (FCW) OFF LIGHT GOING ON CAUSING TRANSMISSION TO DOWN SHIFT GEARS WHILE DRIVING; CAUSING YOU TO HAVE TO COME COMPLETELY TURN OFF THE VEHICLE TO STOP THE ISSUE FROM HAPPENING. IT APPEARS A FAULTY SENSOR IS TRIPPING THE TRANSMISSION/ELECTRICAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220311June 15, 2019
POWER TRAIN
TRANSMISSION COOLER /AC CONDENSER FAILS AND LEAKS TRANSMISSION FLUID. COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219111June 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I HAD THE RECALL DONE IN 2015 FOR THE FUEL PUMP RELAY. I WAS DRIVING MY VEHICLE WHEN IT DIED AND NOW I AM BEING TOLD THE FUEL PUMP RELAY IS OUT AND NEEDS TO BE REPLACED. I SPOKE WITH THE 800 NUMBER FOR DODGE WHO REFUSED TO COVER THE REPLACEMENT BECAUSE I HAD IT DONE ALREADY. THIS IS SOMETHING THAT SHUTS THE VEHICLE DOWN EVEN IF YOU ARE DRIVING. I WAS DRIVING MY VEHICLE AND IT SHUT DOWN AS SOON I CAME INTO MY NEIGHBORHOOD. IT HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218710June 8, 2019
SEATS
AFTER ARRIVING HOME AND PLACING THE CAR IN PARK I WAS STRUCK IN THE BACK OF THE HEAD. THE ACTIVE HEADREST RESTRAINT FAILED CAUSING IT TO RELEASE. THE PLASTIC HOLDING TABS APPEAR TO BE BROKEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217952June 5, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2013 DODGE DURANGO SXT. CONSUMER WRITES IN REGARD TO DRIVER SIDE HEAD-REST OPENING WHILE DRIVING. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217836June 4, 2019
ENGINE
EVERY 3 OR 5 DAYS, AFTER STARTING THE ENGINE, IT COMPLETELY STOPS. ALL POWER IS LOST. IN ORDER FOR THE ENGINE TO START AGAIN, I HAVE TO DEPRESS THE IGNITION BUTTON AND OPEN UP THE DRIVER SIDE DOOR! IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM. I'M AFRAID THE ENGINE MIGHT STALL WHILE I'M DRIVING THE VEHICLE. HAS THERE BEEN A RECALL TO ADDRESS THIS PROBLEM? I BOUGHT THE VEHICLE EXACTLY ONE YEAR AGAIN AND THIS PROBLEM BEGAN EXACTLY ONE MONTH AFTER I PURCHASED IT. JUNE, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217612June 3, 2019
ELECTRICAL SYSTEM
CAR STALLS OUT. NOTICED THERE WERE RECALLS FOR ALTERNATOR BUT DOESNT COME UP ON YOUR WEBSITE. DO RECALLS EXPIRE. WIFE WAS DRIVING ON RESIDENTIAL STREET WHEN CAR STALLED. SHE WAS ABLE TO GET IT STARTED. HAPPENED TWICE IN LAST MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210689May 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE DRIVING BETWEEN 10-50 MPH. ON SEVERAL OCCASIONS, MULTIPLE ATTEMPTS WERE MADE TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (LOCATED AT 900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208699May 20, 2019
ENGINE
CAMSHAFT AND LIFTERS ON CHRYSLER 5.7L HEMI ENGINES NEED REPLACEMENT. I HAVE A 2013 DODGE DURANGO WITH THE 5.7L HEMI ENGINE. I HAVE THE OIL CHANGED REGULARLY AT 4000 MILES. WITH 91,000 MILES ON THE ENGINE, THE ENGINE REPORTED A MISS FIRE ON CYLINDER 5. HAD THE VEHICLE CHECKED AT THE LOCAL DODGE DEALERSHIP, AND THEY STATED THAT THE PROBLEM IS WITH THE CAM AND LIFTERS. THIS SOUNDS LIKE A VERY COMMON PROBLEM WITH THESE ENGINES. THE DODGE MECHANIC TOLD ME HE WAS WORKING ON THREE OTHER 5.7L HEMI ENGINES THAT HAVE THE SAME PROBLEM. IF YOU LOOK ON LINE, THIS IS A MAJOR ISSUE WITH OTHER OWNERS OF VEHICLES THAT HAVE THE 5.7L ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208851May 20, 2019
SEATS
WHILE DRIVING AT NORMAL SPEEDS AND WITH NO COLLISION, FRONT PASSENGER ACTIVE HEAD RESTRAINT ON 2013 DODGE DURANGO CITADEL SPONTANEOUSLY DEPLOYED. LUCKILY, PASSENGER SEAT WAS NOT IN USE AT THE TIME. HEAD RESTRAINT CANNOT BE RESET, BECAUSE PLASTIC HOLDING BRACKET IS NOW BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207746May 15, 2019
ELECTRICAL SYSTEM
I HAVE A 2013 DODGE DURANGO, TOOK IT TO THE DEALERSHIP AND THEY TOLD ME I HAVE AN ELECTRIC PROBLEM.. FOR THIS TRUCK TO ONLY BE 6 YEARS OLD AND FULLY LOADED IM NOT UNDERSTANDING WHY ITS A PROBLEM SO BIG... THE LIGHTS WENT OUT WITHOUT ANY WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207859May 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE 2013 DODGE DURANGO SXT AND I BOUT IT FROM MIKE ALBERTS DEALERSHIP IN CINCINNATI, OHIO. A LITTLE OVER A YEAR I BOUGHT IT, IT STARTED HAVING ISSUES WITH THE TRUCK CUTTING OFF WHEN I HIT BUMPS. THE HEADLIGHTS KEEP GOING OUT, I HAVE TO REPLACE THE THE BULBS AND THEN FINALLY REPLACED THE HARNESS THAT HOUSE THE BULBS BECAUSE THE ORIGINAL ONE WAS FRIED. OVER TIME THE ONES THAT I BOUT ARE BEGINNING TO BURN AS WELL CAUSING THE BULBS TO GO OUT. WHEN I TAKE THE TRUCK BACK TO THE DEALERSHIP, THEY SAY THEY HAVE CAN'T FIGURE OUT WHAT THE ISSUE IS WHEN IT COMES TO THE TRUCK CUTTING OFF. IT'S A SAFETY HAZARD FOR MY FAMILY DRIVING THAT TRUCK AND I'M SURE IT WOULDN'T LOOK NICE ON Y'ALL END IF I WAS TO GET INTO AN ACCIDENT WITH THIS VEHICLE IF IT STALLS ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207209May 13, 2019
ENGINE
ROCKER ARMS TICKING SOUND AND ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205675May 6, 2019
SEATS
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE DRIVE POSITION AND WAITING FOR THE GARAGE DOOR TO OPEN, THE FRONT PASSENGER SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE PASSENGER SUSTAINED A HEAD AND NECK INJURY THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (POSNER PARK CHRYSLER DODGE, 42650 HIGHWAY 27, DAVENPORT, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11204412April 29, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS DRIVING AND THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THERE ARE NO LIGHTS ON, ON THE DASH AND IT IS NOT GIVING OFF ANY CODES. THE VEHICLE HAS SHUT OFF THREE TIMES NOW. THE FIRST TIME IN JANUARY, I HAD JUST GOT OFF OF THE HIGHWAY AND BEGAN TO TRAVEL AGAIN. THE TRUCK TURNED OFF WHEN I GOT UP TO AROUND 25-30 MILES PER HOUR. THE SECOND TIME IN MARCH, I HAD STOPPED AND STARTED TO TRAVEL AGAIN AND WAS GOING ABOUT 25 MILES PER HOUR COMING UP AN UNDERPASS.AND THE THIRD TIME WAS YESTERDAY. I WAS DRIVING UP A CITY STREET GOING ABOUT 40 MILES PER HOUR AND THE TRUCK SHUT OFF. THERE WAS NO ONE ON THE SIDE OF ME. IT FELT LIKE THERE WAS NO POWER STEERING. I WAS ABLE TO WRESTLE THE STEERING WHEEL TO MOVE TO THE SIDE OF THE ROAD. THE TRUCK COASTED AND STOPPED. I COULD NOT PRESS THE BRAKE!!!! EACH TIME THE VEHICLE SHUT OFF WAS WHEN I WAS COMING OFF OF A STOP AND BRINGING THE VEHICLE BACK UP TO SPEED, EXCEPT YESTERDAY IT SHUT OFF ONCE I WAS UP TO ABOUT 40 MILES PER HOUR. THE VEHICLE SHUT OFF, I WAS UNABLE TO STEER THE TRUCK AS IF IT HAD NO POWER STEERING AND I COULD NOT PRESS THE BRAKES. I WAS ABLE TO WRESTLE THE TRUCK OVER AND RESTART IT. THIS IS A SERIOUS ISSUE. I REPORTED IT TO DODGE TODAY AND THEY SAID THERE ARE NO OPEN RECALLS ON THIS ISSUE AND TO TAKE IT BACK TO THE DEALER. HOWEVER, I SEARCHED ONLINE AND THERE ARE NUMEROUS SIMILAR COMPLAINTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197139April 18, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR IS CONTINUOUSLY SHUTTING OFF. I LOSE POWER STEERING AND NEED TO PUT THE VEHICLE IN PARK AND RESTART IT. THE FIRST TIME I WAS COASTING AT 45 MPH THE CAR DISPLAY CONTROLS WHEN OFF AND TURNED BACK ON. THE SECOND TIME I WAS TURNING INTO A PARKING STALL AND THE CAR DIED MID PARK AT WHICH POINT I HAD TO MANUALLY RESTART. THE MOST RECENT TIME I WAS DRIVING MY KIDS TO SCHOOL AND THE CAR DIED WHILE GOING 35 I HAD TO PULL OVER TO THE SHOULDER (WITH NO POWER STEERING) AND RESTART THE ENGINE. THE MUSIC AND HEADLIGHTS REMAINED ON WHILE THE ENGINE WAS OFF. THE CAR STARTS RIGHT UP WITHOUT HESITATION AND THE LOCAL DODGE DELEARSHIP IS NOT FINDING A CODE TO PROPERLY DETECT THE PROBLEM THEIR BEST GUESS IS TO REPLACE THE TIPM IN HOPES IT WILL FIX THE PROBLEM. I NEED A SAFE RELIABLE CAR AND NOT ONE THAT IS AS RISK OF DYING MID DRIVE AND CAUSING AN ACCIDENT HURTING MY FAMILY OR OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196512April 15, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING IN SOME PRETTY HARD RAIN GOING ABOUT 60MPH. I SLOWED THE CAR DOWN TO ABOUT 40 AND WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. THE VEHICLE THEN SEEMED TO STALL AND LOSE BOTH BREAKS AND STEERING. I WAS ON A HILL SO IT WAS VERY SCARY. I WAS ABLE TO PUMP THE EMERGENCY BREAK AND GET THE VEHICLE TO STOP. SOMETHING IS WRONG WITH THIS VEHICLE CAUSING IT TO NOT ACCELERATE, THEN LOSE POWER AND BREAKS. I WAS READING AN ISSUE WITH THE ALTERNATOR MAY BE THE CASE BUT I AM NOT SURE HOW THAT WOULD CAUSE LOSS OF BREAKS. ALSO MY DEALERSHIP STATES THEY ALREADY FIXED THE ALTERNATOR RECALL ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194845April 9, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR HAS ISSUES STARTING. STARTER IS CRANKING, NO FUEL TO FIRE THE CAR. CAR HAS 1/2 TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193951April 4, 2019
ELECTRICAL SYSTEM, ENGINE
MY DURANGO SUDDENLY LOST ALL POWER TWICE WHILE DRIVING BETWEEN 35-55 MPH. ONCE HEADING TO A STOP SIGN AND ONCE ON THE FAR LEFT SIDE OF HIGHWAY. I HAVE HAD TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD, I ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPTS, IT WOULD START. I NEED TO GET THIS FIXED. I HAVE 116K MILES AND THIS HAS HAPPENED TWO ME TWICE IN THE LAST THREE WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192288March 28, 2019
FUEL/PROPULSION SYSTEM
UPON TRYING TO START MY VEHICLE IT STARTS TRIES TO START BUT SEEMS IT IS NOT GETTING FUEL TO ACTUALLY TURN THE MOTOR. THIS HAPPENS SEVERAL TIMES AND THEN IT WILL START. ONCE ALREADY I WAS DRIVING DOWN THE ROAD WHEN THE VEHICLE STARTED SPUTTERING LIKE IT WASN'T GETTING ENOUGH FUEL. THEN IT SHUT DOWN SUDDENLY IN THE MIDDLE OF THE ROAD. I WAS ALMOST REAR ENDED BY ANOTHER VEHICLE, THEY HAD TO RUN OFF THE SIDE OF THE ROAD TO KEEP FROM HITTING ME. AFTER SEVERAL TRIES TO RESTART THE VEHICLE I LET IT SIT FOR ABOUT 5 MINUTES AND THEN TRIED TO RESTART IT AGAIN. IT RESTARTED AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME. HAD I BEEN IN AN ACCIDENT IT WOULD HAVE BEEN VERY BAD AS I HAD A BOX OF HONEYBEES IN THE BACK OF THE VEHICLE. I AM UNABLE TO RECREATE THE ISSUES TO SHOW ANYONE ELSE. ALTHOUGH I FINALLY HAD A FAMILY MEMBER WITNESS THE CRANKING OF THE CAR ISSUE. AS IT HAPPENED AGAIN TODAY 03-28-19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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