Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11299224January 14, 2020
EXTERIOR LIGHTING
REAR TAIL GETS WATER DAMAGE CAUSING LED TO GO DARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299086January 13, 2020
EXTERIOR LIGHTING
WATER HAS INFILTRATED THE REAR LIFTGATE RACETRACK LED LIGHT ON 2015 DODGE DURANGO. PORTION OF THE LIGHT IS OUT. MUCH INFORMATION HAS BEEN POSTED ABOUT THIS AS A DESIGN FLAW WITH DODGE. EVENTUALLY THE ENTIRE LIGHT FAILS AS WELL AS THE LICENSE PLATE LIGHT AND BECOMES A SAFETY ISSUE WHILE OPERATING AT DUSK OR NIGHT AS REAR OF VEHICLE IS NOT ILLUMINATED. DODGE SHOULD ISSUE A RECALL TO HAVE THIS REPLACED AND SEALED TO PREVENT IT FROM HAPPENING FURTHER. THIS PROBLEM HAS BEEN WELL DOCUMENTED. TO REPAIR, OWNER IS RESPONSIBLE TO HAVE LIGHT REPLACED AT AN EXUBERANT COST. I BELIEVE DODGE SHOULD REPAIR AT NO COST AS THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299119January 13, 2020
EXTERIOR LIGHTING
NOTED REOCCURRING PROBLEM WITH LIFTGATE TAIL LIGHT. LIFTGATE TAILLIGHT WILL ALL EAT WATER INTO THE LIGHT ITSELF AND THEREFORE BURNED OUT. PROBLEM OCCURS ON BOTH SIDES AS WELL. PICTURE ONLY SHOWS ONE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299121January 13, 2020
EXTERIOR LIGHTING
THE RACETRACK TAILLIGHTS ACCUMULATE WATER INSIDE ... THIS IS A WELL KNOWN ISSUE THAT MANY HAD TO SPEND 1000'S OUT OF POCKET .. THE DEALER FIX IS TO DRILL HOLES IN LIGHTS TO DRAIN WATER ... AFTER REPLACEMENT OF LIGHTS THE NEW ONES STILL ACCUMULATE WATER SO THIS IS A BAD DESIGN THAT NEEDS TO BE RECTIFIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298813January 12, 2020
EXTERIOR LIGHTING
REAR TAIL LIGHT ASSEMBLY ALLOWS WATER TO ENTER WHICH CAUSE THE RACE TRACK TAILLIGHTS TO BLOW AND FORCES CONSUMERS TO SPEND OVER $1000 TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298544January 11, 2020
ELECTRICAL SYSTEM
REAR TAILLIGHT ASSEMBLY ON THE DODGE DURANGO HAS SERIOUS ISSUES AT A COSTLY PRICE. THE LEFT SIDE OF OUR TAILLIGHT ASSEMBLY HAS COLLECTED WATER AND HAS SHORT CIRCUITED THE LOWER LEFT PORTION OF THE LIGHTING. YOU CAN ACTUALLY SEE WATER POOLED UP IN THE LENS. I HAVE TWO NEIGHBORS THAT HAVE HAD THE EXACT SAME ISSUE RECENTLY. ANOTHER NEIGHBOR WAS TOLD HE HAD TO REPLACE THE ENTIRE ASSEMBLY ($1K+) JUST BECAUSE HIS LEFT LICENSE PLATE LIGHT HAS GONE OUT. I GUESS IT IS POWERED FROM THE TAILLIGHT ASSEMBLY WIRING HARNESS. I HAVE ACTUALLY REPLACED THAT LEFT REAR LICENSE PLATE LIGHT 3 TIMES IN THE LAST 18 MONTHS. NOT CHEAP IS $50 EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298322January 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER GOT INTO THE LED HOUSING ON THE TAILGATE AND ALL LIGHTS ON TAILGATE THEN WENT OUT CAUSING AN EXPENSIVE REPAIR I NOW NEED. I WENT TO MILFORD (PA) DODGE DEALERSHIP WHEN I FIRST NOTICED WATER POOLING IN THE LIGHT. ( NOT EVEN 2 MONTHS AFTER PURCHASE) AND THEY TOLD ME THERE'S NOTHING THEY CAN DO TO FIX IT. AND THE CPO THEY GAVE ME WON'T COVER THE REPAIR. THIS VEHICLE HAD 18K ON IT WHEN I FIRST NOTICED THE WATER!!! THIS SHOULD BE A RECALL AS IT IS A VERY COMMON COMPLAINT WITH THESE TRUCKS AND DODGE IS DOING NOTHING ABOUT IT! NEARLY EVERY DURANGO I SEE HAS AN LED OUT DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298368January 10, 2020
ELECTRICAL SYSTEM
WATER IS COLLECTING IN LIFTGATE TAIL LIGHT FROM BAD SEALS. I'VE READ FORUMS OF SMELLING SMOKE OR BURNING WIRES FROM BACK OF VEHICLE. AFRAID OF THAT HAPPENING SO I DECIDED TO REMOVED 4 BOLTS TO LET WATER DRAIN AND NOW THE TAIL LIGHT DOESN'T WORK. THIS IS A KNOWN DEFECT AND DODGE/CHRYSLER KNOWS ABOUT IT AND REFUSES TO WORK WITH US OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298116January 9, 2020
EXTERIOR LIGHTING
WATER POOLING IN TAIL LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297206January 5, 2020
ELECTRICAL SYSTEM
REAR HATCH LIGHT FILLS WITH WATER AND THE LIGHT STOPS WORKING. ONLY FIX IS TO REPLACE THE VERY EXPENSIVE LIGHT ASSEMBLY. SAFETY ISSUE AS REAR LIGHT STOPS FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297057January 4, 2020
UNKNOWN OR OTHER
THE VEHICLE BACK UP CAMERA GOES OUT AND THEN THE ENTIRE RADIO SCREEN GOES OUT AND DOES NOT COME UP FOR DAYS. THIS HAPPENS WHEN THE VEHICLE IS IN REVERSE AND THE SCREEN GOES OUT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291353December 26, 2019
EXTERIOR LIGHTING
WATER IS FILLING INSIDE THE REAR TRACKLIGHT AND TAILLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291154December 25, 2019
EXTERIOR LIGHTING
THE TAIL LIGHT ON THE HATCH COLLECTED WATER AND NOW IT BURNT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289703December 17, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 90 MPH, THE CONTACT SMELLED FUEL FUMES ENTERING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM SPRING (LOCATED AT 21027 I-45, SPRING, TX 77388, (281) 715-6927), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288642December 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DECELRATING AT 15 MPH TO PARK THE VEHICLE IN A PARKING LOT, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT'S INSURANCE COMPANY STARTED A CLAIM FOR THE VEHICLE TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. *TR*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11288196December 10, 2019
EXTERIOR LIGHTING
REAR LED TAIL-LIGHT PARTIALLY BURNED OUT DUE TO WATER LEAKING INTO TAIL-LIGHT COVER DUE TO POOR DESIGN OF ASSEMBLY. ENTIRE LED TAIL-LIGHT MUST BE REPLACED, IS COSTLY, AND NOT COVERED UNDER WARRANTY. THIS IS OBVIOUSLY A KNOWN AND CHRONIC PROBLEM AMONGST DODGE DURANGO OWNERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287161December 5, 2019
SEATS
PASSENGER SIDE ACTIVE HEADREST ADVANCED WHILE DRIVING ON THE INTERSTATE. SOLENOID DID NOT RELEASE BUT THE PLASTIC THAT HOLDS THE "PIN" BROKE ALLOWING ADVANCE. SEAT WAS EMPTY, NO INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286551December 3, 2019
FUEL/PROPULSION SYSTEM
EVAP SYSTEM IS SHOWING LEAK AND I HAVE NOTICED OTHER RECALLS OVER THE YEARS FOR THIS SAME INCIDENT BUT NOT YET FOR YEAR 2015. SHOWING LOSE CHARCOAL IN SYSTEM IS WHAT THEY OTHER RECALL SHOW. THIS HAPPENED PRIOR TO 100,000 MILES AND DODGE STATED IT WAS NOT COVERED BY POWER TRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283178December 1, 2019
SEATS
THE ACTIVE HEAD RESTRAINTS (AHR) ON THE DRIVER SIDE DEPLOYED DURING DRIVING ON THE HIGHWAY WITHIN LEGAL SPEED LIMITS WITHOUT ANY REASON, I.E. NOT ACCIDENT OR IMPACT FROM ANY SIDE TO THE VEHICLE. LUCKILY THE DRIVER WAS NOT HURT DUE TO DISTANCE TO THE HEAD REST AT THAT VERY MOMENT. THE SNAPPING LUCKILY ALSO DID NOT CAUSE TOO MUCH DISTRACTION. THE HEAD REST IS NOW DESTROYED, I.E. SPLIT IN HALF AND DANGLING DUE TO THE PLASTIC FIXTURES HOLDING THE TWO HALVES TOGETHER ON THE TOP BEING BROKEN. THE INCIDENT HAPPENED ALREADY IN SEPTEMBER 2019. UNTIL NOW I WAS NOT AWARE OF THE ISSUE. ONLY AFTER TRYING TO BUY A REPLACEMENT PART, I BECAME AWARE OF THIS BEING A MORE FREQUENT ISSUE WITH DODGE (FCA) OWNERS. WHEN RE-EXAMINING THE HEAD REST I REALIZED THAT THE SPRINGS MUST HAVE HAD DEPLOYED TO CAUSE THAT KIND OF VISIBLE DESTRUCTION. AT THE LAST SERVICE THE DEALERSHIP FIRST DID NOT REALLY NOTICE THIS ISSUE DESPITE PERFORMING A FULL CHECK. WHEN TELLING THEM TO FIX IT, THEY REFUSED TO REPLACE IT FREE OF CHARGE. THEY CLAIMED THAT FCA IS NOT RECOGNIZING THIS TO BE A SAFETY/FIELD ISSUE. SO NOW I REALIZE THAT THERE IS A SAFETY ISSUE WITH THE HEAD REST AND WE WERE JUST LUCKY NOT TO BE HURT BY THE ACTIVE HEAD REST DEPLOYING. BUT NOW WE ARE ALSO LEFT WITH 500 US$ REPAIRS.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282713November 27, 2019
SEATS
PASSENGER HEAD REST WAS DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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