Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11307653February 7, 2020
EXTERIOR LIGHTING
REAR TAILLIGHT/BACKUP LIGHT ASSEMBLY ALLOWED WATER PENETRATION AND SUBSEQUENTLY SHORTED OUT SOME OF THE LED BULBS INSIDE THE ASSEMBLY. REAR LIGHTING AT NIGHT IS IMPAIRED AND MAKES VEHICLE LESS LIKELY TO BE SEEN AT A DISTANCE AT NIGHT. ASSEMBLY INCLUDES THE BACKUP CAMERA AND IS ONLY REPLACEABLE AS THE ENTIRE LIGHTING/CAMERA UNIT. DEALER HAS INDICATED THAT THE UNIT IS NOT REPAIRABLE AND IT IS NOT BEING REPLACED BY FICA. CONTINUED WATER PENETRATION COULD ALSO SHORT OUT THE BACKUP CAMERA AND MAKING IT IN VIOLATION OF FEDERAL LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307688February 7, 2020
EXTERIOR LIGHTING
MT REAR, CENTER TAIL LIGHT HAS WATER INSIDE WHICH HAS CAUSED THE LIGHT TO SLOWLY DIE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307796February 7, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2015 DODGE DURANGO. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE REAR TAILLAMPS ALLOWED FOR WATER INTRUSION IN THE TAILLAMP HOUSING WHICH CAUSED THE BULBS TO BURN OUT PREMATURELY. THE VEHICLE WAS TAKEN OT THE DEALER WALDORF DODGE RAM 2294 CRAIN HWY WALDORF, MD 20601 (240) 754-2990 WHERE IT WAS INSPECTED, NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306673February 3, 2020
EXTERIOR LIGHTING
WATER IN THE TAIL LIGHTS. EVERY TIME I GET THE CAR WASHED OR IT RAINS I HAVE TO DRAIN THE TAILLIGHT. I'M SO AFRAID THAT THE WATER WILL SHORT OUT THE ELECTRICAL SYSTEM OR BURN OUT THE TAILLIGHTS, THEN I WOULD HAVE TO PAY $600 FOR A NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306610February 2, 2020
EXTERIOR LIGHTING
WATER HAS COLLECTED IN REAR TAILGATE LIGHTS WHICH HAS CAUSED LIGHTS TO MALFUNCTION INCLUDING LICENSE PLATE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306421February 1, 2020
EXTERIOR LIGHTING
WATER COLLECTS IN THE REAR TAILLIGHT ASSEMBLY CAUSING LED LIGHTING TO SHORT OUT AND BECOME NON FUNCTIONING. NOT SURE IF WATER COLLECTED IN ASSEMBLY WHILE VEHICLE IS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306283January 31, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2015 DURANGO RT/AWD - WATER POOLS IN THE CENTER TAIL LAMP LED AND SHORTS IT OUT, MAKING NOT ONLY THE "RACE TRACK" PORTION OF THE LED LIGHTING FAIL, BUT THE TAG LIGHTING ALSO, TICKET ISSUED FROM HIGHWAY PATROL. REPLACEMENT MODULE IS $700+ THIS IS A WELL KNOW AND COMMON OCCURRENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302815January 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR DECK LID TAIL LIGHTS FILL WITH WATER EVENTUALLY SHORTING OUT THE LIGHTS AND IMPACTING THE ABILITY FOR OTHER DRIVERS TO SEE THE VEHICLE FROM THE REAR. OVER TIME THIS MAY LEAD TO OTHER ELECTRICAL PROBLEMS AS IT IS NEVER GOOD TO HAVE WATER ACCUMULATING IN THE TAIL LIGHTS. THE BACKUP CAMERA IS ALSO SHARED IN THIS COMPONENT. THIS APPEARS TO BE A KNOWN ISSUE THAT FCA DODGE APPEARS TO BE IGNORING. THE ONLY SOLUTION OFFERED IS TO REPLACE THE COMPONENT WITH ANOTHER WHICH INCLUDES THE BACKUP CAMERA FOR $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302527January 28, 2020
EXTERIOR LIGHTING
EXTERIOR TAIL LIGHTS AND BAR COLLECT WATER WHICH BURNS OUT THE LEDS. NO WAY TO REPLACE INDIVIDUAL LED NEED TO REPLACE THE BAR WHICH IS OVER $1000.00. IS A NIGHT TIME HAZARD SINCE THE LIGHTS ARE BURNT OUT AND PROGRESSIVELY GETTING WORSE. STARTED AS SMALL BLACK SPOT IN BOTTOM CORNER AND IS NOW SPREADING. SPOKE TO DODGE AND IT'S NOT COVERED! STARTED WHEN CAR HAD LESS THEN 40K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302260January 27, 2020
EXTERIOR LIGHTING
WATER GETTING INTO THE 'RACETRACK' PORTION OF THE REAR TAIL LIGHTS CAUSING MALFUNCTION INCLUDING MELTING AND SNORTING OUT WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302122January 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING AT HIGHWAY SPEED WITHOUT WARNING MULTIPLE ERROR MESSAGES WERE DISPLAYED FOLLOWED BY INSTRUMENT CLUSTER SHUTTING OFF COMPLETELY. WINDSHIELD WIPERS STARTED WITHOUT COMMAND. TURN SIGNALS AND LIGHTS WOULD NOT WORK. FUNCTIONS SLOWLY STARTED TO RETURN HOWEVER TRACTION CONTROL REMAINED DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301620January 24, 2020
EXTERIOR LIGHTING
2015 DURANGO SXT - WATER POOLS IN THE CENTER TAIL LAMP LED AND SHORTS IT OUT, MAKING IT FAIL. REPLACEMENT IS $700+ DUE TO DEMAND. THIS IS A WELL KNOW AND COMMON OCCURRENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301265January 22, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIFTGATE TAIL LIGHT ASSEMBLY ALLOWS WATER TO SEEP INSIDE, POOLING IN THE LIGHTING ASSEMBLY. THIS LED TO THE REAR LIGHTS SHORTING OUT AND FAILING COMPLETELY. AFTER RESEARCHING, THIS IS A COMMON PROBLEM THAT DODGE CONTINUES TO IGNORE; ONLY OFFERING TO INSTALL A NEW ASSEMBLY FOR THE BARGAIN PRICE OF $1200-1600 SO THAT I WILL BE VISIBLE FROM THE REAR TO OTHER DRIVERS ON THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301276January 22, 2020
UNKNOWN OR OTHER
VEHICLE WILL TURN OVER BUT WILL NOT START. DEALER CLAIMS BATTERY ISSUE, BUT MOST INDIVIDUALS DISCOVERED THAT IT IS A FUEL PUMP RELAY ISSUE. 2ND TIME THIS HAS HAPPENED WITH SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300716January 21, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WATER LEAKED THROUGH A HOLE INTO THE TAIL LIGHTS ON BOTH THE DRIVER AND PASSENGER SIDES. AS A RESULT, THE LIGHTS SHORT OUT. THE DEALER LICCARDI CHRYSLER DODGE RAM (130 US-22, GREEN BROOK TOWNSHIP, NJ 08812 (732) 752-7373) STATED THAT SINCE THE 33,000 MILE WARRANTY HAD EXPIRED THERE WAS NOTHING THEY COULD DO TO COVER THE REPAIRS. THE WHOLE TRACK LIGHT UNIT WOULD HAVE TO BE REPLACED AT A COST $2,500. THE MANUFACTURER PROVIDED THE CONTACT A COMPLAINT NUMBER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300764January 21, 2020
AIR BAGS, SEATS
DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING VEHICLE ON THE HIGHWAY. HEADREST FASTENER WAS DAMAGED IN THE PROCESS MAKING THE FASTENER UNREPAIRABLE. DEALER STATES THERE IS NO CURRENT OPEN RECALL ON THIS ISSUE EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ONLINE. I TOOK IT TO THE DEALER TO SEE IF THERE WAS A RECALL AND THEY SAID IT WOULD BE $700 TO REPLACE. THE INVOICE SAYS THEY " INSPECTED THE HEADREST. CAN NOT BE RESET. TABS IN BACK ARE BROKEN. WILL REQUIRE NEW HEADREST." WHEN WE LOOKED AT WHAT HELD THE HEADREST TOGETHER, WE SAW TWO TINY PLASTIC PIECES HOLDING IT TOGETHER THAT BROKE. WE WERE JUST DRIVING ALONG AND IT DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300561January 20, 2020
EXTERIOR LIGHTING
WATER ACCUMULATION IN TAIL GAIT LIGHT CAUSING THE LED LIGHT TO GO OFF. THERE WAS NO DAMAGE TO THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300324January 19, 2020
SERVICE BRAKES
MY VEHICLE IS UNSTABLE WHEN I DRIVE AT ANY DISTANCE OR SPEED ON THE ROAD. I HAD A RECALL FOR THE CALIPERS BUT I DO NOT BELIEVE THAT THE ISSUE WAS FIXED. I BEGAN HAVING PROBLEMS AFTER THE RECALL WAS CORRECTED. I NOTICE THAT MY VEHICLE WOULD PULL TO THE RIGHT SIDE. I TOOK THE VEHICLE TO GET AN ALIGNMENT BUT THAT DID NOT SOLVE THE PROBLEM. THE VEHICLE IS ALSO EXPERIENCING WOBBLING IN THE REAR. I ALSO NOTICE THAT WHEN I AM MAKING TURNS OR LANE CHANGES, THE VEHICLE WILL STILL PULL TO THE RIGHT SIDE. WHEN MAKING STOPS AT THE LIGHT OR STOP SIGNS, THE VEHICLE PULLS TO THE RIGHT. THE BRAKES AND ROTORS HAVE BEEN CHANGE RECENTLY AND A NEW ALIGNMENT WAS PERFORMED BUT THE CAR STILL HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300033January 17, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TAILGATE LIGHT GETS FILLED UP WITH WATER CREATING A SHORT AND BURNING OUR LED LIGHTS IN THE TAIL LIGHT. THIS IS A KNOWN ISSUE AND THE DEALERSHIP CHARGES OVER $1000 FOR THE LIGHT AND THE TIME SPEND REPLACING IT. FCU SHOULD PAY FOR THE FAULTY DESIGN AND REPLACE ALL THE TAILGATE LIGHTS FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299176January 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON THIRD GENERATION DODGE DURANGO'S (2014-2020), WATER AND MOISTURE CAN GET INSIDE THE RACETRACK LIGHT ON THE REAR OF THE VEHICLE, CAUSING THE LIGHT TO STOP WORKING IN MULTIPLE PLACES, AND IN COLDER CLIMATE, CAN CAUSE THE MOISTURE TO FREEZE AND THE LIGHT TO CRACK. WHILE THE VEHICLE IS RUNNING AT NIGHT, THE RACETRACK LIGHT IS THE ONLY LIGHT THAT IS CONSTANTLY ON. WITH WATER AND MOISTURE CAUSING THE LIGHT TO DISCONTINUE OPERATION, AS WELL CAUSE OTHER ELECTRICAL/LIGHTING ISSUES, IT COULD BECOME A VERY SERIOUS DRIVING HAZARD. WATER IS CURRENTLY INSIDE THE LIGHT ON MY VEHICLE, AND FROZEN SOLID, CAUSING THE LIGHT TO MALFUNCTION. ATTACHED PICTURE WILL SHOW EVIDENCE. VEHICLE WAS STATIONARY WHEN LIGHT STARTED MALFUNCTIONING. VEHICLE HAD NEVER BEEN INVOLVED IN A MOTOR VEHICLE ACCIDENT. LIGHT HAS NEVER BEEN REMOVED FROM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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