Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10127090June 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK ON DRIVERS DOOR FAILED, HAS BEEN REPLACED 2 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127091June 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
BEGAN GETTING HOT DURING SUMMER WITH A/C ON: COMPLET RADIATOR FLUSH AND FILL AT DODGE DEALER, WATER PUMP FAILURE, REPLACED, SAME PROBLEMS, NOW HIGH PRESSURE HOSE BLOWN, NOT CIRCULATING COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126216June 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONSUMER HAD TO HAVE LEFT UPPER BALL JOINTS REPLACED AND PAID OUT OF POCKET. THEN, A RECALL NOTICE AS ISSUED FOR THE LEFT AND RIGHT UPPER BALL JOINTS. DEALER REIMBURSED CONSUMER FOR THE UPPER BALL JOINTS BUT NOT FOR THE WHEEL ALIGNMENT. AFTER GETTING THE RECALL HAD TO TAKE IT IN TO HAVE THE RIGHT SIDE FIXED. REPLACED THE PARTS, BUT DID NOT DO THE ALIGNMENT WHICH WAS INCLUDED IN THE RECALL. FILED A COMPLAINT PREVIOUSLY ON MAR 22, 2005 AND STILL HASN'T HEARD ANYTHING. ODI 10114468. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123970June 2, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
EXCESSIVE LOWER BALL JOINT WEAR I RECENTLY HAD THE UPPER BALL JOINT REPLACED THROUGH A RECALL WITH DODGE. DURING THE STATES ANNUAL INSPECTION THE LOWER BALL JOINT SHOWED EXCESSIVE WEAR AND FAILED THE STATE INSPECTION. THE TRUCK ONLY HAS 62,000 MILES ON IT AND NEARLY ALL ON PAVED ROADS. THE CONDITION THAT SUPPOSEDLY CAUSED THE RECALL FOR THE UPPER BALL JOINT IS THE SAME FOUND IN THE LOWER BALL JOINT. ADDITIONALLY, THERE IS NO GREASE FITTING TO ALLOW FOR GREASE TO BE ADDED AS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124017June 2, 2005
AIR BAGS:FRONTAL
FAILURE OF FRONT AIRBAGS AT APPROXIMATELY 40-45 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10122472May 31, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING SUDDENLY WENT OUT. YESTERDAY AFTERNOON I HAD MY 95 YR OLD MOTHER, 2 YR OLD GRANDSON, SON AND SISTER UP ON GRIZZLY PEAK IN BERKELY AND THE POWER STEERING WITHOUT PRIOR SIGNS JUST ALL OF A SUDDEN DID NOT FUNCTION. I CALLED CHRYSLER 24 HR HELP AND THEY SEND A FLAT BED TOLL TRUCK. MY 2000 DURANGO WITH 44,300 MILES WAS TOWED TO CONNELL CHRYSLER JEEP DODGE IN OAKLAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121924May 23, 2005
PARKING BRAKE:DRIVELINE:HYDRAULIC
I HAVE A CONCERN REGARDING FRONT AND BACK BREAKS. YOU HEAR CLICKING NOISE. WE HAVE GOT THEM CHANGE THREE TIMES THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121171May 17, 2005
ENGINE AND ENGINE COOLING
DT: THE OIL PRESSURE FAILED WHILE DRIVING ON THE FREEWAY. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND HAD THE OIL PUMP REPLACED THREE TIMES. BOTH HEADS HAVE BEEN REPLACED. THE SLUDGE HAS BEEN CLEANED OUT, AND THE ENGINE STILL HAD NO OIL PRESSURE. NO LEAKS HAVE BEEN NOTICED. THE VEHICLE CAN BE DRIVEN FOR ABOUT 3 MILES, AND THEN THE OIL PRESSURE WILL DROP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120861May 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CHRYSLER HAS HAD NUMEROUS PROBLEMS WITH THE TRANSMISSION ON THE DURANGO AND DAKOTA WITH THE TORQUE CONVERTER OVERHEATING CAUSING THE TRANSMISSION TO NOT SHIFT PROPERLY OR AT ALL. A SIMPLE FIX WOULD BE FOR CHRYSLER TO INSTALL AN ADEQUATE OIL COOLER. THIS IS A VERY COMMON PROBLEM WITH DODGE VEHICLES AND THE COMPANY IS WELL AWARE OF THE PROBLEM. NOW MY VEHICLE AT 94,000 WITH ALL SERVICES DONE PROPERLY AND ON TIME ACCORDING TO THE MANUFACTORER IS COSTING ME $1500.00 TO FIX. WHEN I ASKED THE SERVICE MANAGER WHY CHRYSLER HAS NOT HAD A RECALL FOR THIS PROBLEM HIS RESPONSE WAS BECAUSE IT WOULD COST $1100 PER VEHICLE TO FIX. SOMETHING SHOULD BE DONE TO LET OTHER CONSUMERS KNOW ABOUT THE PROBLEM. IF I WOULD HAVE KNOWN THERE WAS A PROBLEM WITH OVERHEATING I COULD HAVE HAD ANOTHER COOLING SYSTEM INSTALL FOR LESS THAN $100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120792May 12, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
RECHARGE AIR CONDITIONER. WOULD NOT HOLD FREON FOR A MONTH. DIANOSTICS FROM MECHANIC STATING FREON LEAKING FROM VAPORIZER INSTALLED IN DASH OF VEHICLE CAUSING FREON TO LEAK INTO THE CABIN DEPT. OF VEHICLE. VAPORIZER REPLACED AND HAVE DEFECTIVE PART
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10120388April 29, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO SAFETY RECALL FOR UPPER BALL JOINTS.***NO ANSWER REQUIRED***. *MR THE CONSUMER SENT IN RECEIPTS THAT TOTALED 1,336.55, HOWEVER THE MANUFACTURER SENT THE CONSUMER A CHECK FOR 319.32. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118649April 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAVE A 2000 DODGE DURANGO R/T WITH FACTORY 17" WHEELS. IT WAS PURCHASED FROM RUSNAK DODGE IN PASADENA, CALIFORNIA WITH THOSE WHEELS ON IT. AFTER SEVERAL YEARS OF POOR BRAKING EXPERIENCE, WITH THE ABS SYSTEM ACTIVATING PREMATURELY, AND SEVERAL TIMES AT THE DEALERSHIP WITHOUT A FIX, A MECHANIC ACCIDENTALLY DISCOVERED THE PROBLEM. THERE IS NO AVAILABLE SELECTION IN THE SOFTWARE OF THE ON BOARD COMPUTER TO ALLOW FOR 17" WHEELS. ALL OF THE SELECTIONS ARE FOR THE 15" WHEELS THAT COME ON THE STANDARD MODEL. THE DEALERSHIP WAS ABLE TO CORRECT THE PROBLEM BY MEASURING THE CIRCUMFERANCE OF MY TIRES, CALCULATING HOW MANY TIMES THEY ROTATE IN A MILE, AND CREATING A SETTING FOR THE 17" WHEELS. THE VEHICLE STOPS FAR BETTER NOW. I AM CONCERNED ABOUT OTHER DRIVERS WHO WOULD HAVE NO WAY TO KNOW THIS, BECAUSE I AM A 27 YEAR VETERAN FIRE DEPARTMENT CAPTAIN AND PARAMEDIC, AND RESPOND TO TRAFFIC COLLISIONS QUITE REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119099April 25, 2005
SUSPENSION:REAR
WHILE DRIVING A LOUD NOISE WAS PRODUCED. THE DEALER STATED REAR UPPER BALL JOINTS FAILED, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116675April 9, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
BALL JOINTS WORE OUT LEADING TO STRESS AND SUBSEQUENT BREAK OF TIE ROD, BALL JOINTS WERE REPLACED DUE TO RECALL, TIE ROD REPAIRED AT OWNERS EXPENSE, WAS TOLD ONE DID NOT RELATE TO THE OTHER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117497April 6, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER COMPLAINED ABOUT ONGOING PROBLEMS WITH INTERMITTENT /MOMENTARY POWER STEERING LOSS WHILE DRIVING. THE POWER STEERING PUMP WAS REPLACED FOUR TIMES WITHIN 16,227 MILES. MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117479April 5, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED A RECALL FOR THE UPPER BALL JOINTS, AND HAS NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED SINCE THE DEALER HAD NOT RECEIVED THE PARTS FROM THE MANUFACTURER. THERE WAS A FOUR MONTH WAITING LIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117360April 4, 2005
VEHICLE SPEED CONTROL:CABLES
RECALL 04V200000 CONCERNING THROTTLE CONTROL CABLE. DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE. DEALER INSISTED THAT CONSUMER TAKE VEHICLE TO THE DEALER FROM WHICH THEY PURCHASED THEIR VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116002March 29, 2005
SEATS:MID/REAR ASSEMBLY
(1) I LOADED SOME WOOD IN THE BACK OF MY DURANGO. (2) AS I WAS BRAKING TO A STOP, THE REAR SEAT COLLAPSED FORWARD, PINNING MY CHILD IN HER CAR SEAT AGAINST THE BACK OF THE SEAT IN FRONT OF HER. (3) NOTHING. I JUST UNLOADED THE MATERIAL I WAS CARRYING AND LEFT IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10116946March 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR: CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL BECAUSE THE PARTS WERE ON NATIONAL BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115686March 23, 2005
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AT 35 MPH CONSUMER'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE WAITING AT TRAFFIC LIGHT. THIS CAUSED THE SEAT MOUND TO SEPARATE AND DRIVER COLLAPSED IN THE REAR SEAT. THE BOLTS THAT HELD THE SEAT BROKE IN HALF ON BOTH SIDES. DRIVER WAS ADMITTED TO THE HOSPITAL WITH BACK PAINS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Durango