Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10092456September 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE TRUCK FAILED STATE INSPECTION BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. THE TRUCK VIBRATEED SEVERELY WHEN SLOWING DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091838September 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN TO AN AFTER MARKET REPAIR SHOP AND WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. BECAUSE OF THE DEFECT A WHEEL ALIGNMENT WAS IMPROBABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090677September 9, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EXTERIOR LIGHTING:FOG LIGHTS:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), STEERING:GEAR BOX (OTHER THAN RACK AND PINION), ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A 1998 DODGE DURANGO IN MARCH OF 1998. THE CAR WAS BRAND NEW WITH 3 MILES ON IT. THE CAR WAS EXCELLENT UNTIL ABOUT 52,000 MILES. 1ST REPAIR, WATER PUMP. AT ABOUT 56,000 TRANSMISSION REBUILD. AT ABOUT 61,000 HEATER CORE, AND POWER STEERING FLUID LEAKING. AT 77,000 TRANSMISSION REBUILD AGAIN. AT ABOUT 80,000 MILES, STEERING WHEEL STARTED TO STIFFEN UP AND VERY DIFFICULT TO TURN WHEEL THEY TOLD ME I NEEDED A NEW RACK AND PINION. DURANGOS DO NOT HAVE RACK AND PINIONS, THEY HAVE GEAR BOXES. AT ABOUT 94,000 TRANSMISSION REBUILD. AT 106,000 TRASNMISSION REBUILD AND INSTALLED A TRANSMISSION COOLER THIS TIME AROUND ALONG WITH AN AFTERMARKET TRANSMISSION GAUGE WHICH TELLS ME THE TEMP OF THE TRANS(PRICE WAS $125.00 FOR GAUGE AND WIRING). CALLED DODGE WAS LIKE TALKING TO MY DOG, THEY SAID THAT IT WASN'T THEIR PROBLEM. I SWORE TO ALL MY FRIENDS AND RELATIVES THAT THE DAY I BUY ANOTHER CHRYSLER IS THE DAY I EAT S**T!!! DODGE CARS AND TRUCKS SUCK, THEIR CUSTOMER SERVICE IS CRAP AND I HAD TO SPEND MONEY $$$ OUT OF MY OWN POCKET FOR REPAIRS ALONE ALMOST $9,500.00, OUT OF WHICH CHRYSLER KEPT SAYING ITS NOT OUR PROBLEM. YOU KNOW WHEN ITS THEIR PROBLEM, WHEN THEY SCREW WITH SOMEONE WHO ISN'T JUST JOE SCHMOE WALKING IN TO BUY A CAR. SOMEONE WITH A DEGREE IN LAW SO THAT THEY CAN ROYALLY GE SMACKED IN THE FACE AND HELP ALL THE OTHER UNFORTUNATE ONES WHO ARE STUCK WITH DODGE SUCKS (TRUCKS). WHOEVER WANTS TO BUY A DODGE, BE PREPARED FOR A RUDE AWAKENING. THEY ARE GOING TO RAPE YOU! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091642September 8, 2004
SUSPENSION:REAR
A KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION,AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088981September 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAULTY CRAFTMANSHIP. BALL JOINTS WORN AT 30296 MILES, 1998 DODGE DURANGO..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088659August 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
YESTERDAY, 8/25/04, WHILE EXITING A HIGHWAY THE BALL JOINTS ON MY 1998 DODGE DURANGO SLT 4X4 FAILED ON ME. AS I WAS BREAKING THE FRONT SUSPENSION FELT LIKE IT DROPPED DOWN AND I HEARD A CLUNK AND TEMPORARELY LOST CONTROL OF THE VEHICLE HOWEVER I WAS ABLE TO GAIN CONTROL QUICKLY AND PULL INTO A GAS STAION. I COULD NOT NOTICE ANYTHING(BUT IM NOT MECHANICALLY KNOWLEDGABLE) AT FIRST WHEN I PULLED INTO THE GAS STATION AND GOT OUT TO LOOK AROUND MY WHEELS BUT AS I WENT TO DRIVE AWAY THERE WAS A KNOCKING NOISE AND A VIRBRATION COMING FROM THE FRONT OF THE VEHICLE. LUCKLY I WAS CLOSE ENOUGH TO MIDAS SO I WENT RIGHT TO THEM AND THEY PUT IT UP ON A LIFT AND SHOWED ME THE BALL JOINTS. THE BOTTOMS HAD COMPLETELY COME APART(DROPPED OUT I THINK WAS THE TERM) AND THE TOP ONES WERE EXTREMELY LOOSE AND HAD A LOT OF PLAY ON THEM. I WAS TOLD THAT I WAS LUCKY THAT IT HAPPENED WHEN IT DID AND NOT ON THE HIGHWAY WHERE I WAS DOING 65MPH BECAUSE THERE WAS A CHANCE THAT THE WHEELS COULD HAVE ACTUALLY FALLIN OFF MY VEHICLE CAUSING WHO KNOWS WHAT TO HAPPEN (MAJOR ACCIDENT, DEATH, ECT..) AND THAT DODGE DURANGOS AND DAKOTAS ARE THE MOST COMMON VEHICLE WITH THIS PROBLEM. I HAD THEM REPAIRED AT A TOTAL COST OF 942.30. THEY REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF THE FRONT END AND GAVE ME THE OLD BALL JOINTS TO DO WITH AS I PLEASE. THE ONLY THING LEFT TO DETERMINE IS WHY THE KNOCKING NOISE THAT ARROSE ONLY AFTER THE BALL JOINTS FAILED ON ME IS STILL THERE AFTER HAVING THEM REPLACED AND I AM GOING BACK TO MIDAS TOMORROW TO TRY TO GET A DIAGNOSIS OF THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089926August 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THERE IS A LOT OF PLAY IN THE STEERING. TOOK VEHICLE TO DEALER FOR A REGULAR CHECK UP, AND WAS TOLD THE BALL JOINTS WERE DEFECTIVE. PROBLEM HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089525August 24, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT/REAR BALL JOINTS WERE LOOSE. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081393August 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LIGHT ILLUMINATED IN THE INSTRUMENT PANEL. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO A BURNED TRANSMISSION. *AK THE TRANSMISSION WAS SERVICED AT 30000 MILES THEN HAD TO BE REPLACED AT 60000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089251August 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT BALL JOINTS WORE OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046259August 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER HAD SEVERAL ALIGNMENTS DONE ON THE VEHICLE IN THE PAST YEAR. AN INDEPENDENT DEALER INFORMED THE CONSUMER THAT THE LOWER BALL JOINTS WORE OUT PREMATURELY. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089108August 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE SHUT DOWN ON 1998 DODGE DURANGO.*MRTHE VEHICLE WAS TAKEN TOT HE DEALER WHO INDICATED THAT IN ORDER TO CHECK THE ENGINE THE CONSUMER MAY INCUR A $1000 INORDER TO PROPERLY DIAGNOSE THE PROBLEM. HE WAS THE TOLD THAT THE PROBLEM WAS LIKELY A BLOW ENGINE AND THAT A NEWW ONE WOULD COST $3000-$4000. THE CONSUMER FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRING THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079609August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. AN INDEPENDENT MECHANIC DETERMINED THAT THE FRONT LOWER BALL JOINTS WORE OUT. BUT THE PROBLEM WAS NOT YET RESOLVED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076263August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATES UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. *LA THE UPPER BALL JOINT REPAIR HAS NOT RID THE VEHICLE OF THE FRONT END SHAKE. NEITHER THE DEALER NOR AN INDEPENDENT SHOP HAVE BEEN ABLE TO IDENTIFY THE CAUSE OF THE SHAKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086665August 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
HAD TO REPLACE FT CONTROL ARMS AND BALL JOINTS ONLY 42.000 MILES BOUGHT USED FROM DEALER WITH 29.000 MILES SHOULD NOT HAPPEN ALSO EVERY ONE I TALK TO WITH THIS HAS EXPERIENCED SAME PROBLEMS ---------- CALLED CHRY WOULD NOT HELP OR EVEN PAY A PORTION ALSO CALLED DEALER THEY WERE SAME ATTITUDE --- I DO NOT BELIEVE TGIS TRUCK WAS CHECKED BEFORE I BOUGHT IT FORTUNATELY NO ONE HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087607August 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT BALL JOINTS WERE LOOSE. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087436August 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINTS WEAR OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086080August 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 1998 DODGE DURANGO, SLT, BRAND NEW. OVER THE LAST TWO YEARS WE HAVE HAD THE OIL PRESSURE GAUGE DROP TO ZERO AND TWICE HAVE REPLACED THE OIL SENDING(?) UNIT. IN JULY, 2004, WHILE ON VACATION, THE OIL PRESSURE DROPS TO ZERO, IT STARTS KNOCKING AND BEFORE WE CAN GET TO AN EXIT IT GETS LOUD AND DIES. WE COAST INTO A FILLING STATION AND THE OIL IS RUNNING OUT ON THE GROUND. MY HUSBAND WALKS TO A U'HAUL AND RENTS A TRUCK AND TRAILER, GOES TO A HARDWARE STORE AND BUYS A COME-ALONG TO GET THE DURANGO ONTO THE TRAILER TO TOW IT HOME. AFTER DOING RESEARCH ON THE INTERNET, I FIND THIS IS A COMMON OCCURANCE AMONG THE DODGE DURANGOS. WHEN WE STARTED OUT FOR VACATION, THE DURANGO HAD 69,000 MILES ON IT. I HAD TO RENT A VEHICLE TO TOW MINE HOME, BUY A NEW ENGINE, RENT A VEHICLE TO GET BACK AND FORTH FOR THE NEXT FEW WEEKS AND WITHOUT EVEN BEING CLOSE TO FINISHED WITH THIS NIGHTMARE, I AM AT THE $3,000 MARK. I ALSO BOUGHT THE EXTENDED WARRANTY. ANY RECOURSE POSSIBLE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067062July 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AT ANY SPEED A SQUEAKING SOUND WAS COMING FROM THE FRONT END. DEALER CHECKED THE VEHICLE, AND FOUND THAT THE UPPER BALL JOINTS WERE SEVERELY WORN OUT. *AK THE CRUISE CONTROL NEVER WORKED. (INTERMITTENT PROBLEM) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082540July 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES, EQUIPMENT
POPPING NOISE IN SUSPENSION AT 41000 MILES, BAD BALL JOINTS BLAMED. VEHICLE WAS PARKED UNTIL I REPLACED THE WORN BALL JOINTS AND TIRES (FEATHERING TO TWO SETS OF GOODYEARS). AND THE TIRE STORE WAS ABLE TO FINALLY COMPLETE THE ALIGNMENT. OEM REPLACEMENT PARTS FAILED AGAIN AT 100000. REPLACED WITH NON OEM BRAND THIS TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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