Dodge Durango Complaints (2017)

215 consumer complaints on file.

#11185594March 9, 2019
POWER TRAIN
CAR STOPPED AT IDLE FOR A FEW MINUTES - CHECK ENGINE LIGHT CAME ON, TRIED TO SHIFT INTO REVERSE - LIGHT ON SHIFT INDICATOR AND DASH BLINKED, NO REVERSE. TRIED DRIVE - LIGHT ON SHIFTER AND DASH BLINKED, NO DRIVE. LUCKILY I WAS IN A PARKING LOT, BUT IF THIS HAD HAPPENED ON AN INTERSTATE? TRIED TURNING THE CAR OFF SEVERAL TIMES FOR UP TO 30 MINUTES - IMPOSSIBLE TO MOVE THE VEHICLE! SCARY! HARD FAILURES NEED IMMEDIATE CORRECTION. TOWED TO DEALER - THEY SAID THEY WILL LOOK AT IT NEXT WEEK. WOO HOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183297February 28, 2019
EXTERIOR LIGHTING
ON MY 2017 DODGE DURANGO RT AT 37,000 MILES I NOTICED WHEN RAINING WATER ENTERS THE CENTER RACING LIGHTS (SPECIFICALLY ON THE RIGHT SIDE) AND POOLS INSIDE SHORTING THE LIGHTS SO THEY DON'T WORK ANYMORE. CONDENSATION COLLECTS IN SEVERAL AREAS BECAUSE OF THE POOLING WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182644February 26, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE LIGHTS FLICKERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. DUROCHER AUTO SALES (4651 U.S. 9, PLATTSBURGH, NY 12901, (518) 563-3587) DIAGNOSED THAT THE LIFTGATE LIGHTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162458December 19, 2018
EXTERIOR LIGHTING
WATER COLLECTING IN LIFT GATE RACETRACK TAIL LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162611December 19, 2018
EXTERIOR LIGHTING
MY VEHICLE HAS BELOW 11,000 MILES AND HAS WATER POOLED IN THE BACKUP LAMP ASSEMBLY (RACETRACK LIGHT) IN THE REAR OF THE VEHICLE. THIS IS CAUSING THE LED'S TO FLICKER AND SHORT OUT AT RANDOM. THIS ASSEMBLY IS ALSO THE CENTER BRAKE LIGHT FOR THE VEHICLE. WITHOUT BEING CORRECTED THIS ISSUE WILL LEAD TO THE ENTIRE ASSEMBLY TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139110October 8, 2018
UNKNOWN OR OTHER
YES, I HELPED I THINK SOLVE THE REASON FOR A CRASH I SAW TODAY IN REGO PARK, NYC THERE AT 99 ST AND 63 DRIVE THERE WITH AN UNDERCOVER NYPD VAN AND A WHITE CAR BEING SMASHED THERE BY AN NYPD VAN EN ROUTE THERE SPEEDING THROUGH A RED LIGHT. YES, I TOLD IAB THERE OF THE NYPD THAT LIKE I BELIEVE THAT THE HORN ON THE VEHICLE THERE THE DARK UNDERCOVER NYPD VAN THERE SPEEDING THROUGH THE LIGHT THERE ON 99 ST AND 63 DRIVE THERE WAS NOT LOUD ENOUGH WITH THE SIRENS THERE, THE OPERATOR OF THE BLACK NYPD VAN THERE UNDERCOVER JUST USED HIS RED LIGHTS AND LIKE A SMALL SOUND THERE. THEY SHOULD USE LOUDER SOUNDS THAN THAT AND A LOUDER HORN I TOLD THE IAB THERE OF THE NYPD THERE. YES, WHEN I SAW IT, I WAS STUNNED THERE AND WAS THE FIRST TO DIAL 911 THERE AND TOLD THE 911 OPERATOR OF THE NYPD THERE ON 10-8-2018 AROUND 1 PM "I THINK ONE OF YOUR NYPD CARS WAS IN AN ACCIDENT..." YES, LATER ON, I THINK I FOUND OUT THE ERROR OF THE NYPD OFFICER IN THE BLACK VAN THERE, HE DID NOT USE LOUD ENOUGH HORNS SPEEDING I THINK NORTH ON 99 ST THERE BY 63 DRIVE THERE CAUSING HIM TO SMACK RIGHT INTO THE WHITE CAR THERE THAT BADLY. WHEN THE STREET HAD CLEARED WITH THE FDNY AND EMS AND THE NYPD 112 WERE JUST THERE, I FOUND ALL MIRRORS AND THOUGH SOMEBODY GOT INJURED THERE AT THE SCENE. I DID NOT THINK OF THIS AT THAT TIME SO EVEN IF I SAW THE NYPD 112, I POINTED THEM TO THE CRASH THERE, I WOULD NOT THINK THIS BACK THEN. YES, INDEED, THE HORN ON THE VEHICLE THERE OF THE UNDERCOVER NYPD VAN WAS NOT LOUD ENOUGH WHEN THE OFFICER WAS SPEEDING THROUGH THE RED LIGHT THERE AND LIKE HE SMACKED INTO THE VEHICLE THERE. BAD ENOUGH DAMAGE THERE. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133433October 5, 2018
STRUCTURE:BODY
I HAVE A BLACK 2017 DURANGO GT WITH 37,000 MILES AND THE PAINT IS STARTING TO BUBBLE ON THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131125September 25, 2018
POWER TRAIN
DRIVING VECHILE STOP AT LIGHT TRUCK SHUTS OFF AND WONT START BACK UP GEAR SHIFT IS BLINKING EVEN WHEN SHIFTED BACK TO START VEHICLE FAILED TO START. AFTER 3X FINALLY STARTED AND I COULD GET OUT THE ROAD SO DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130789September 22, 2018
ENGINE, VEHICLE SPEED CONTROL
I WAS SUPPOSED TO HAVE HAD RECALL SERVICE COMPLETED ON MY VEHICLE JULY 23, 2017. A FEW DAYS LATER, I STARTED EXPERIENCE A BANGING NOISE AND SHAKING OF THE CAR. I CONTACTED SERVICE TO SCHEDULE AN APPOINTMENT AND NO ONE RETURNED MY CALL. A LITTLE MORE THAN A WEEK LATER ON AUGUST 4TH, WHILE DRIVING BETWEEN 40 AND 50 MPH, THE CAR STARTED MAKING A GRINDING NOISE, LOST POWER, SLOWED DOWN AS IT STARTED TO SPUTTER. THE SOUNDS AND FEELING, REMINDED ME OF DRIVING A MANUAL CAR AND HAVING IT IN THE WRONG GEAR. I HAVE TAKEN THE CAR IN TO THREE DEALERSHIPS, FIVE TIMES NOW. ONLY TO BE TOLD, NO CODES WERE FOUND SO NOTHING CAN BE DONE. DODGE NEEDS TO TRAIN ITS MECHANIC HOW TO DIAGNOSE CARS WITHOUT A CODE AND LISTEN TO THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129585September 14, 2018
STEERING
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 75 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTRA STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,104.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113642July 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE ATTEMPTING TO REFUEL, THE FUEL WOULD NOT PROPERLY ENTER THE FUEL TANK AND CAUSED THE FUEL NOZZLE TO CONTINUOUSLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN DODGE/CHRYSLER, 32850 FORD RD, GARDEN CITY, MI) WHO INDICATED THAT AN UNKNOWN PART WAS NEEDED AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112191July 18, 2018
ELECTRICAL SYSTEM
WOKE UP ONE MORNING AND STARTED MY CAR AND A GREY SCREEN COVERED THE SPEEDOMETER. I RESTARTED MY CAR AND NOW HALF OTHE SCREEN IS GRAYED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102301June 18, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
OUR 2017 DURANGO WITH 3000 MILES, HAD AN ENGINE LIGHT FOR OVERHEATING, QUICKLY THEREAFTER AN ENGINE LIGHT POPPED ON, TRANSMISSION LIGHT POPPED ON, ALL GAUGES THEN CEASED TO OPERATE AND THE CAR TURNED OFF AS WE WERE COASTING DOWN HILL (LUCKILY INTO SERVICE STATION). THE TRANSMISSION IS A DIAL AND THEN PUTTING IT IN NEUTRAL BECOMES AN ISSUE FOR THE TOW OR TO PUSH IT. THE ENGINE STARTING KNOCKING TERRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099283June 2, 2018
ELECTRICAL SYSTEM, SUSPENSION
THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTING A NOISE COMING FROM THE REAR UNDER CARRIAGE OF MY VEHICLE. I AM A CDL CLASS A HOLDER AND AFTER CALLING THE DEALERSHIP ON JUNE 2ND, THEY TOLD ME THEY CAN'T LOOK AT MY VEHICLE UNTIL JUNE 27TH. HAVING SAID THAT AND ME BEING A CDL CLASS A HOLDER, YOU CANNOT DRIVE A VEHICLE THAT IS A POSSIBLE HAZARD ON THE ROADWAY SO WHY IS THE DEALERSHIP TELLING ME I CAN DRIVE THE VEHICLE UNTIL THEN KNOWING THAT IT POSES AND IMMEDIATE THREAT TO ME, MY FAMILY, AND OTHER CITIZENS ON THE ROADWAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091980May 4, 2018
SERVICE BRAKES, STEERING, VISIBILITY/WIPER
WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081258March 26, 2018
POWER TRAIN, UNKNOWN OR OTHER
COMPLAINT INVOLVING SHIFTING PROBLEMS. WHEN I GET IN MY CAR AND I PUT IN DRIVE THE LIGHT STARTS FLASHING AND MY VEHICLE DOES NOT MOVE. I HAVE TO PUT IN PARK TURN OFF THE VEHICLE AND TURN IT BACK ON AND DO IT ALL OVER AGAIN UNTIL IT FINALLY CATCHES THE GEARS AND LETS ME DRIVE OFF. I ALSO HAVE THE SAME PROBLEM WHEN I PUT THE VEHICLE IN REVERSE. THE LIGHT THAT FLASHES IS THE ONE ABOVE THE SHIFTING NOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081344March 26, 2018
ELECTRICAL SYSTEM
AFTER DRIVING HOME (APPROXIMATELY 25 MINUTES OF DRIVING), WHEN WE PUSHED THE BUTTON TO TURN OFF THE CAR, IT STAYED ON "RUN". WE PUSHED IT AGAIN, AND THE CAR TURNED OFF. AFTER OPENING THE DOOR, THE RADIO AND LIGHTS STAYED ON. EVEN AFTER CLOSING AND LOCKING THE CAR, THE RADIO STAYED PLAYING. AFTER SEARCHING THE HANDBOOK AND GOOGLING, WE DETERMINED THAT THE ONLY WAY TO GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. THIS HAS HAPPENED TWICE MORE, WITH JUST THE CAR STAYING ON "RUN" AFTER PUSHING THE BUTTON, BUT AFTER PRESSING IT A COUPLE MORE TIMES, THE CAR AND RADIO TURNED OFF. AFTER CONTACTING THE DEALERSHIP, WE WERE TOLD THAT THEY HAVEN'T HEARD OF THIS HAPPENING. *TT *CN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078419March 9, 2018
EXTERIOR LIGHTING
DURING RAIN OR WASHING, WATER COLLECTS IN THE REAR BACKUP LIGHT ASSEMBLY CAUSING CONDENSATION INSIDE THE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062711January 14, 2018
EXTERIOR LIGHTING
BOUGHT THE VEHICLE BRAND NEW HAS A LITTLE OVER 10,000 MILES ON IT NOW, STARTED NOTICING STANDING WATER IN THE RACETRACK (BACK GATE) LED LIGHTS TOOK IT TO THE DEALERSHIP TO FIND OUT WHY WATER WAS GETTING IN THEY INFORMED ME THE BRAKE LIGHT HAD A CRACK WHICH I THOUGHT WAS A SEAM (WHERE THE 2 PARTS MET) IT IS A STRAIGHT LINE DOWN, VEHICLE HAS NEVER BEEN IN A ACCIDENT OR DAMAGED, SO THE BRAKE LIGHT CRACKED IN ITS OWN. AFTER A LITTLE RESEARCH I FOUND OUT THIS IS VERY COMMON AND DON'T UNDERSTAND HOW THIS CAN BE SAFE SINCE WATER IS GETTING INTO SOMETHING ELECTRICAL AND CAUSING LED BRAKE LIGHTS TO FAIL OR BURN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048876November 28, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE REPORTED MY CAR NOT GOING IN THE GEAR SELECTED AND INSTEAD GOING INTO NEUTRAL OR PARK. IT HAS ALSO DRIVEN FORWARD WHEN IN PARK. THERE HAS ALSO BEEN ISSUES WITH THE AUTO PARK NOT ALWAYS WORKING IF DOOR IS OPENED AND THE CAR IS IN GEAR. NOW I AM BEING TOLD MY CAR EVEN THOUGH IT CAME WITH THIS SAFETY FEATURE WAS NOT SUPPOSED TO COME WITH IT, AND DODGE IS LOOKING TO REMOVE THIS FEATURE. DODGE HAS ALSO REFERRED TO THESE SAFETY ISSUES AS CHARACTERISTICS OF MY CAR. WHEN THEIR IS A SAFETY DEFECT IT CANT BE A CHARACTERISTIC THAT CAN BE OVERLOOKED. MY CAR NOW HAS BEEN IN THE SHOP FOR 37 DAYS NOW AND UNABLE TO BE REPAIRED. SEE ALSO ODI 11041523. *DSY *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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