Dodge Challenger Complaints (2023)

41 consumer complaints on file.

#11635610January 13, 2025
VISIBILITY/WIPER
On Wednesday, [XXX] I was driving on [XXX] between Daytona Beach, Florida and Jacksonville, Florida. My Dodge Challenger’s windshield suddenly cracked while driving when I transitioned from the newly resurfaced left hand lane to the lower, not yet resurfaced, right lane. Two cracks immediately formed from the left a-pillar. There was no impact from an object that caused this to occur. The component that failed was the windshield. My safety was put at risk as my visibility was no limited due to the cracks in the windshield glass. Two separate Dodge dealerships have inspected the vehicle's windshield and taken digital photographs. No, the manufacturer themselves have not inspected the vehicle or component. At least not in person. There were no prior warnings to the windshield cracking. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632356December 25, 2024
UNKNOWN OR OTHER
I’m not sure if anyone has reported Dodge ( Challengers ) windshields unexpectedly without impact cracking. I’m seeing it a lot on the 2023 years my windshield cracked without impact, my brother also has a 2023 scatpack and his windshield cracked not even a week after purchasing the car. My cousin and uncle both have a 2016 and both windshields are cracked. I’m seeing a lot of videos on social media with people getting challengers and their windshields are cracked aswell there is no ways it’s a coincidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631962December 21, 2024
VISIBILITY/WIPER
-The windshield cracked along the right passenger side with no visible impact points prior to entering the vehicle. -The windshield crack reduces visibility thus increasing the risk of a crash. -The independent service center that replaced the windshield stated that it was 100% a stress crack induced through the manufacturing process. No visible impact point was found after removal of the windshield. -The windshield has not been inspected by any relevant authorities such as the manufacturer, police, or insurance representatives. -No warnings, messages, or symptoms of the problem were present prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628384December 2, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield cracked for no reason no scratches chips or damage but cracked from the A piller on the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621282October 22, 2024
STRUCTURE:BODY
2023 Dodge Challenger was parked and not running. Opened driver's door and windshield cracked from pillar on passenger side. No prior stone chips, no prior cracks. Car had less than 3000 miles when crack occurred. Appears that windshield was not properly bonded to the vehicle. Paid Safelite $348.03 for windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620077October 16, 2024
ELECTRICAL SYSTEM, ENGINE
I purchased a DODGE 2023 CHALLENGER SRT HELLCAT WIDEBODY JAILBREAK with manual transmission in October 2023. In April of 2024 I noticed that the AC did not work when the vehicle was NOT in motion and the OUTSIDE temperature was more than 90 degrees. I took it to a local dealer ship and they kept troubleshooting the vehicle with Dodge and could not fix the issue. Come to find out, all 2023 manual transmission Challenger Hellcats have the same issue. This is effecting approximately 628+ vehicles. Dodge Care states they are aware of the issue and are working on it internally, however no ETA or timeline has been given to the customers of the affected vehicles. Dodge provide me with the following case numbers that you can use to investigate: Case: [XXX] Star Case: [XXX] Their contact phone number is: 855-778-8326 The weblink below is 10 pages (and growing) of customer experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618298October 6, 2024
ELECTRICAL SYSTEM
I had recently had my backup camera/and radio repaired as they are synchronized to work together at a dealership. On [XXX] the issue has happened again, and it is available for inspection upon request. My safety, and others could be put at risk due to potential collisions. The issue has been reproduced, and confirmed upon the first incident of this happening at Capital CDJR Of Indian Trail, NC whom also did the first repair. At this point the vehicle has not been inspected as it started again this morning. The backup camera went glitchy, then said camera system not available, then went glitchy again. This occurred on [XXX]. This is my second time filing a complaint for this issue. Thank your organization for keeping our roads safe. I hope this issue doesn't have any negative safety incidents for myself, or others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616654September 26, 2024
VISIBILITY/WIPER
Within two days of owning the car the windshield cracked. I was backing out of garage and heard a sound, a crack appeared on the passenger side of windshield midway up. It extended horizontally approx 12" toward the center of windshield. Have heard multiple other customers have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615902September 23, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Windshield cracking for no apparent reason. I do not know the underlying cause however there are many people reporting this issue on social media sites. Some suspect welding/bonding issues resulting in flex causing the crack under stress. My car was sitting in the garage when the windshield cracked from the A-pillar inward. All videos, pictures submitted from others show the crack in a similar fashion. Driver/Passenger side from the A-Pillar. Some have provided pictures/videos of brand new cars sitting on the lot with the crack. Others are on their 2nd and 3rd windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615814September 22, 2024
VISIBILITY/WIPER
WINDSHIELD - VEHICLE WAS PARKED IN GARAGE AND WINDSHIELD JUST CRACKED. 12" LONG, EXTENDS FROM DRIVER SIDE PILLAR INWARD. DRIVER LINE OF SIGHT. APPEARS TO BE A STRESS FRACTURE, POSSIBLE IMPROPER INSTALLATION OR DEFECT IN THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606088August 2, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the manual cruise control or the adaptive cruise control is engaged, the speed setting is not displayed as indicated by the user manual of the vehicle. This provides a hazard when using the cruise control, as it creates a situation where you can engage cruise or adaptive cruise without knowing what the speed it is set to, and could potentially result in a collision. Additionally, when adjusting the speed setting of the cruise control, it is you can't see what the speed is adjusted to. This speed setting is displayed on older versions of the vehicle (I previously owned a 2019 challenger that displayed the setting). I have not yet taken the vehicle to the dealer, but have found multiple accounts online of other 2023 Dodge Challengers experiencing the same problem. It would appear to be a software issue, as the manual and adaptive cruise controls function normally other than not being able to see the set speed. Please see the attached photo, Adaptive cruise is currently on, indicated by the green icon on the left of the screen, but the manual indicates the speed setting should be indicated below the green icon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605307July 30, 2024
ELECTRICAL SYSTEM
I somewhat recently purchased a car from Capital Chrysler Dodge Jeep Ram in Indian Trail, NC that is still under warranty. Less than a year old, a little over 5k miles. Recently my backup camera is saying not available or it is very glitchy, also trunk lid liner loose. This is my daily driver. Dangerous to operate, as it drastically decreases my rear visibility. Took it in a couple of weeks ago, waited over two hours for them to say it needed further diagnosis because they don't know what the issue is, or how to fix it They didn't initially offer me a car to drive as this is my only vehicle. When I said that I was contacting the NHTSA, FTC, NCDOJ consumer division, and the DOT, they said drop it off, we'll give you a car to drive. Now they are not responding to my calls or emails, after they said bring it in at my convenience. Like they're not interested in providing warranty work to a potentially dangerous situation. I have to contacted NCDOJ consumer division, The FTC, the NCDOT as thinking about possible legal counsel, if this matter is not resolved. Thanks in advance for your help. People need to be warned about quality issues with these vehicles. Some very major.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603955July 23, 2024
ENGINE
New Vehicle lost appx 3.5 qts of oil in appx 700 miles of driving, spraying undercarraige with oil, causing light smoke from striking exhaust, and leaving stains where parked. Appx 3oz of engine oil observed by me to accumulate in low area on top side of under engine front plastic fairing (I recommend a 1/4" drain hole in the low area to avoid accumulation of engine fluids in this area). Returned to Dealer for repair. Repair Diagnosis: Front seal engine oil leak (per dealer repair info, non specific). Front seal(s) replaced. Service agent stated she had seen this before with this particular engine (V6 Pentastar).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599266July 5, 2024
UNKNOWN OR OTHER
The back up camera is horrible in the day and and night I checked several other new Challengers and all were the same This is definitely a safety issue There are several people who are also concerned on the Challenger blogs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587453May 7, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
This is an issue with Chassis rigidity and a manufacturing defect. Causing windshield breakage due to torsional forces, chassis load and unload. Here's my case: 2023 Dodge Challenger R/T - 5.7 / 6 speed manual. This car was purchased new [XXX], it's now broken two OEM Mopar windshields. First occurrence was [XXX] at 2,321 miles. This was warrantied by Dodge and replaced with a new Mopar windshield, [XXX]. Second occurrence was [XXX] at 6,446 miles. At this point in time, my car remains unfixed, undrivable, and has been undrivable since [XXX]. The selling Dealer, Airport Jeep in Platte City, Missouri, has been "working" with a local frame shop to obtain an appointment for a laser frame check. At this point, we've been without the usability of a car, yet still paying for it, for over 30 days. Please see attached images regarding my case, alone. With that being said, I'm also attaching owner commentary and images of other 2023 Challengers where this has occurred as well. The above, being said. This is clearly a chassis build / bonding issue at time of manufacturing, allowing these vehicles to flex and cause chassis popping / noises and windshield breakage. Youtube video references: [XXX] [XXX] The last 4 photos uploaded are from other various 2023 challangers all low miles from separate other owners. Vin numbers unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586970May 4, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Not starting,Brake peddle hard to press down ,would not start vehicle, Afraid this will affect stopping when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577406March 14, 2024
SEATS
The passenger side seat does not return to the "home" position when the "easy entry" handle is used to enter the rear seat from the door opening (the vehicle is a 2 door). Therefore, the seat slams into the knees of the passenger seated behind the passenger causing injury. Therefore, after the rear passenger enters, when the front passenger tries to return the seat to its starting position, the seat slides along the rails all the way till it hits the final stops. This happens regardless of the starting position of the seat along the rails. So, for example, if the seat is adjusted to be all the way forward, once the easy entry handle is used, the seat will slide all the way back on the rails and will lock in the final position. The only exception seems to be if the seat back is returned to its home position first, prior to sliding the seat back. Even in that case, the seat still slides back further than its initial home position. if passengers aren't careful, the vehicle begins to move before the seat is locked into position, and now, with the full weight of the front passenger, the seat slides back and crashes into the knees of the passenger causing injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569775February 4, 2024
SERVICE BRAKES
At less than 1000 miles on the odometer, my brakes were seizing up after the car was parked in the carport for a week without being driven. When I would go to back the car up, the brakes were stuck. After they popped loose and I started driving down the road we heard a clunking noise. Upon inspection, we noted that some of the front brake pad material [semi-metallics], both left and right, had broken off of the pad and adhered to the rotors. If I had continued driving the car like this, it would have etched a very large groove into the rotors. A brand new, very expensive car, should not experience issues like this. Had I needed to replace the rotors, it would have cost over $1000. We replaced the brake pads to ceramics to keep this from happening again. Since doing so, I have had no issues. I have been on forums and this is not a one-off. Others have experienced the same issue. The brake rotors themselves were rusty when I took receipt of the car after ordering it from a dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569750February 4, 2024
SERVICE BRAKES
I pulled car out of garage after a week and hear a pop. Drive had a severe wheel shudder after about a 1/4 mile returned to my house. Examined wheels the disc brake pads both sides had broke/crumbled and partially stuck in rotors. Pads are now crumbling. Car has 1200 miles bought new in August 2023. I never in my 46 years of driving and collecting cars saw anything like it. Went on Dodge forum and see similar complaints with pictures of exact same problem something is wrong and it is extremely dangerous given the weight and horsepower of these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567492January 24, 2024
VISIBILITY/WIPER
It's not only related to my particular car. I moved to the US two years ago and was surprised how INSAINLY DANGEROUS driver side mirrors all of the American cars have. There is always a HUGE blind spot. People keep saying that if I adjust my mirrors properly there will be no problem, but it is not true. I've been driving for more than 10 years and now, at least once a week, I find myself in a dangerous situation. The bad thing is - it's is impossible to find a convex mirror as a replacement here. I can't believe that researches showed that the flat mirror is safer than the convex one (is there any research btw)? What's a point of installing flat mirrors on a driver's side? I went to a web forum and found this page: [XXX] (apparently form the UK) posted 2 pictures on 03/06/2023 with American's standard mirror and the convex one. Look at the difference. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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