Dodge Challenger Complaints (2012)

253 consumer complaints on file.

#10692905March 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669035March 4, 2015
ELECTRICAL SYSTEM
2012 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO VEHICLE ALTERNATOR RECALL NOTICE. *SMD ACCORDING TO THE INVOICE, THE ABS LIGHT ILLUMINATED, AND THE LEFT FRONT WINDOW WOULD NOT ROLL DOWN. THE CONSUMER SENT IN RECALL NOTICE # 14V634000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691560March 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689965February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683964February 18, 2015
AIR BAGS
RECALL N07: I TOOK MY VEHICLE TO SPRINGFIELD CHRYSLER AUTO MART WHEN THE RECALL WAS FIRST ISSUED, I BOUGHT THIS CAR WITH THE AIRBAG LIGHT ON THE DEALERSHIP (NOT THE ONE LISTED ABOVE) SOLD IT TO ME LIKE THAT. THE DEALERSHIP REPLACING THE WIRES (DEALERSHIP ABOVE) CUT AND SPLICED INTO THE OLD WIRES INSTEAD OF REPLACING THEM. THEY HAD PLUGS ON THEM AND HE CUT THEM RIGHT OFF AND WIRED THE AIRBAGS UP. IT IS A MAJOR SAFETY HAZARD FOR THESE WIRES TO NOT BE CUT THAT'S WHY THEY HAVE PLUGS ON THEM. IM STILL HAVING ISSUES WITH THIS VEHICLE REGARDING THIS RECALL AND THE DEALERSHIP CAN'T SEEM TO GET IT STRAIGHT SERVICE ADVISOR ([XXX]) ADVISED ME NOT TO BRING MY CAR BACK BECAUSE IT'S GOT SEVERAL ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683776February 17, 2015
ELECTRICAL SYSTEM
CAR COMPLETELY WANT START. HAD A JUMP START AND THE CAR CRUNK UP HOWEVER TO GO OUT TO CRANK THE VEHICLE THE NEXT MORNING AND THE VEHICLE WANT START AT ALL. CONTACTED THE DEALER THEY STATED THEY DON'T HAVE THE ALTERNATOR FOR THE VEHICLE AND WOULD BE ABLE TO DO A TEMPORARY FIXED. NOT ONLY DO I HAVE TO PAY OUT OF POCKET 150.00 JUST FOR THEM TO DO THE TESTING . I ALSO WOULD HAVE TO PAY FOR THE ALTERNATOR FOR THE RECALL 1300 BECAUSE MY CAR HAS REACHED 45000 MILES. IF THE CAR HAS A RECALL WHY SHOULD WE HAVE TO PAY SO MUCH OUT OF POCKET BECAUSE OF THEIR ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683408February 13, 2015
ELECTRICAL SYSTEM
THE CAR ALTERNATOR WENT OUT AND TO MY UNDERSTANDING THIS IS ALREADY BEEN DOCUMENTED. CHRYSLER LLC HAS YET TO COME UP WITH ANY ALTERNATIVES TO FIX THE ISSUE AND HAS INADEQUATE PARTS TO REMEDY THE ISSUE. CHRYSLER LLC WANTS TO REPLACE RECALLED PARTS WITH THE SAME RECALLED PARTS WHICH COULD CAUSE ACCIDENTS, INJURY AND DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682616February 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681696February 6, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ALTERNATOR FAILURE (DOCUMENTED RECALL) CAUSED THE VEHICLE TO STALL AND LOSE ALL POWER. LUCKY THIS WAS AT LOW SPEED ON A SURFACE STREET VS. HIGHWAY SPEED AND INTERSTATE. WAS ABLE TO COAST VEHICLE TO A SIDE STREET HOWEVER BLOCKING ONE LANE OF TRAVEL. VEHICLE WOULD NOT START NOR SHIFT TO NEUTRAL AND THE HAZARD LIGHTS WOULD NOT FUNCTION IT WAS COMPLETELY DEAD. HAD VEHICLE TOWED TO DEALER FOR REPAIR. DEALER INSTALLED A NEW ALTERNATOR SUBJECT TO THE SAME RECALL AND STATED THAT THE PROPER REPLACEMENT IS ON BACK ORDER AS WELL REFUSED TO PAY TOWING (COST INCURRED DUE TO A FAILED COMPONENT UNDER RECALL) STATED THEY WERE DOING US A FAVOR BY NOT HAVING TO PAY FOR THE REPAIR AND PROVIDING A RENTAL CAR. THIS IS A SERIOUS ISSUE THAT WILL CAUSE A CRASH AND OR FATALITY IF THIS HAPPENS AT HIGHWAY SPEED OR ON ANY BUSY THOROUGHFARE. IT IS UNACCEPTABLE TO REPLACE A FAILED PART WITH ANOTHER PART SUBJECT TO THE SAME RECALL. ANOTHER SOLUTION NEEDS TO BE AVAILABLE OTHER THAN SUBJECTING OWNERS OF THESE VEHICLES TO CONTINUED SERIOUS SAFETY RISK WHILE AWAITING BACK ORDERED PARTS.THERE ARE ALTERNATE REPLACEMENTS THAT COULD BE OBTAINED BY DODGE VS. HAVING THE OEM OF THE ALTERNATOR COVER THE ENTIRE RECALL COST. THIS IS A DODGE ISSUE TO ITS CONSUMERS HOWEVER DODGE PURSUES RECOUPING ITS COSTS IS ITS OWN ISSUE. THEY ARE BLATANTLY PUTTING COST ABOVE SAFETY AND NOT ACCOMMODATING OWNERS TO DEFER COST. KEEPING A VEHICLE IN OPERATION WITH THIS SERIOUS OF AN ISSUE WILL BE DISASTROUS AT SOME POINT. MANY OWNERS HAVE NO ALTERNATIVE BUT TO OPERATE THE VEHICLES WITH THE ISSUE GIVEN THEIR FINANCIAL SITUATION. IMPACTED OWNERS SHOULD HAVE COSTS OF MITIGATING THE RISK SUCH AS A LONG TERM RENTAL CAR DEFERRED BY DODGE WHILE AWAITING AN APPROPRIATE REPAIR/REPLACEMENT OF THE RECALLED PART GIVEN THE SERIOUSNESS OF THE SAFETY RISKS INVOLVED. *TR UPDATED 3/31/16 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679120January 27, 2015
POWER TRAIN
I AM HAVING DIFFICULTY SHIFTING INTO GEAR AT VARIOUS SPEEDS AND WHEN STOPPED. THE PROBLEM IS INCREASING IN DIFFICULTY AND CAUSING SAFETY ISSUES WHEN I TRY TO DOWNSHIFT, OR ATTEMPT TO PUT INTO GEAR ON A HILL. I HAVE VIEWED NUMEROUS POSTS FROM CHALLENGER OWNERS GOING BACK TO MODEL YEAR 2009 WITH SIMILAR PROBLEMS. ALL OF THESE MODELS USE A TREMEC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679041January 26, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE FUMES STARTED TO EMIT INSIDE THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD DUE DETERMINE THE CAUSE OF THE SMOKE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE COMPLETELY SHUT OFF AND FAILED TO RESTART. THE CONTACT STATED THAT SHE LOST HER VOICE DUE TO SMOKE INHALATION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10678406January 22, 2015
ELECTRICAL SYSTEM
SUDDEN ALTERNATOR FAILURE RESULTING IN CAR NEARLY CATCHING FIRE, BATTERY FRIED. PAID OUT OF POCKET FOR REPAIR AND RENTAL CAR. 2ND ALTERNATOR SUDDEN FAILURE AGAIN < 6 MONTHS LATER, AND BATTERY FRIED AGAIN. DEALER EXPECTS ME TO PAY OUT OF POCKET AGAIN AND JUST WAIT ON A REMEDY AND I WOULD EVENTUALLY GET REIMBURSED. NOT ALL OF US HAVE MONEY TO THROW AROUND. I'M A SINGLE MOM WITH TWO KIDS. THIS IS VERY DANGEROUS AND COULD END UP CAUSING A BAD ACCIDENT. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10671061January 14, 2015
UNKNOWN OR OTHER
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT REGARDING HIS 2012 DODGE CHALLENGER THAT STATES BAY DODGE DOESN'T KNOW ANYTHING ABOUT A RECALL AND WOULD LIKE FOR SOMEONE TO NOTIFY THEM; REF: (ATTN: JOSIAH MANZO) *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672227January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670545January 6, 2015
AIR BAGS
MY AIR BAG WARNING LIGHT REPEATEDLY STAYS ON AFTER MULTIPLE TRIPS TO THE DEALERSHIP TO HAVE IT FIXED. IT'S STAYS ON CONSTANTLY. EVERYTIME I GO HAVE IT SERVICED AT THE DEALERSHIP, THE LIGHT WILL STAY OFF FOR A COUPLE OF WEEKS AND THEN TURN ON AGAIN. IT NEVER GETS RESOLVED AND I WORRY THAT MY AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669223December 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SERVICE BRAKES
DRIVING TO WORK. CAR STARTS TO MAKE A WHINING NOISE THEN THE ABS AND STABILITY CONTROL LIGHTS COME ON, I DRIVE THE CAR UP THE ROAD A LITTLE MORE AND THE RADIO TURNS OFF AND THE GAUGES START TO MOVE ERRATICALLY AND THEN THE CAR JUST DIED, COMPLETELY IN THE MIDDLE OF THE ROAD, WHEN THE HOOD WAS RAISED YOU COULD CLEARLY SMELL SOMETHING BURNING. CAR TAKEN TO THE DEALERSHIP WHERE I AM TOLD THAT THE "PARTS TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE NOT CURRENTLY AVAILABLE". I WAS TOLD BY THE DEALERSHIP THAT THE ALTERNATOR WOULD BE REPLACED WITH A NEW ONE BUT IT WOULD FALL INTO THE SAME CATEGORY AS THE RECALL. I GOT THE CAR HOME AND WHILE READING THE REPAIR PAPERWORK REALIZE THAT THE ALTERNATOR WAS NOT REPLACED JUST "REPAIRED AND REPLACED". VERY UPSET AND SCARED TO DRIVE THIS VEHICLE! NOT TO EVEN MENTION HOW UPSET ABOUT BEING LIED TO BY THE DEALERSHIP. COULD GO ON AND ON ABOUT THIS BAD EXPERIENCE!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669339December 31, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668943December 30, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I WAS DRIVING ALONG THE ROAD AND APPROACHED A SET OF LIGHTS TO MAKE A LEFT TURN. WHILE MAKING THE LEFT TURN, MY ABS BRAKE LIGHT AND TRACTION LIGHT STARTED FLICKERING, THE INTERIOR INSTRUMENT LIGHTS TURNED OFF, MY SUNROOF AND WINDOWS SECURED ITSELF, MY NAV SYSTEM SHUT OFF AND THE VEHICLE APPEARED TO BE FAILING. AFTER PULLING INTO A GAS STATION AND PARKING THE VEHICLE, I SHUT THE VEHICLE OFF AND AFTER A FEW SECONDS, TURN THE IGNITION ON. THE VEHICLE WOULD NOT START UP SO TOWED IT TO THE DEALERSHIP. AFTER THE DEALERSHIP COMPLETED SOME DIAGNOSTIC TESTING, THEY ADVISED ME THAT MY ALTERNATOR WAS DEFECTIVE AS WELL AS MY BATTERY AND BOTH WOULD REQUIRE REPLACEMENT. MY VEHICLE HAS APPROXIMATELY 75,000KMS AND IT IS VERY DIFFICULT FOR ME TO UNDERSTAND THAT A 2 YEAR OLD VEHICLE REQUIRES A REPLACEMENT ALTERNATOR AND BATTERY WITH VERY LITTLE MILEAGE. MOST BATTERIES ON THE MARKET TYPICALLY HAVE 3 TO 5 YEAR WARRANTIES AND MOST ALTERNATORS USUALLY REQUIRE REPLACEMENT AT 130,000 TO 160,000KMS. THE REPAIR COST $1,125 (CAD). I AM DEEPLY DISAPPOINTED WITH THE QUALITY OF THE COMPONENTS WITH MY CHRYSLER AS WELL AS TRIFLING ISSUES I?VE HAD WITH MY DODGE CHALLENGER. I WOULD BE VERY RELUCTANT TO PURCHASE ANOTHER CHRYSLER/DODGE VEHICLE EVER AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663404December 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED MULTIPLE TIMES AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE KEY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663251December 9, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING 45 MPH, THE BRAKES FAILED AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ABS WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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