Chrysler Sebring Complaints (2010)

104 consumer complaints on file.

#10556714November 18, 2013
STEERING:RACK AND PINION, STEERING:COLUMN, SUSPENSION
THIS CAR FOR SURE IS A LEMON. I AM ATTACHING THE E-MAIL THAT I HAVE SENT TO SEVERAL PEOPLE. THIS CAR HAS GIVEN ME NOTHING BUT TROUBLE. PLEASE HELP ME WITH SOME MUCH NEEDED ADVICE. LAST SEPTEMBER 2012, THE RACK AND PINION FAILED. THE VEHICLE HAD 52,000 MILES ON WHEN THE FIRST RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED. HOWEVER, IT STILL HAD THE SAME NOISE AS BEFORE. THE DEALER THEN STATED THE VEHICLE NEEDED A NEW STEERING COLUMN. THEN I WAS TOLD THE AXLE AND WHEEL BEARING WERE BAD. ..UPDATED 12/17/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551281November 6, 2013
STEERING:RACK AND PINION, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN, SUSPENSION, STEERING:COLUMN
2010 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO VEHICLE RACKING PINION PROBLEMS. *SMD THE CONSUMER STATED THE RACK PINION FAILED AGAIN THREE YEARS LATER. WHEN THE CONSUMER PICKED THE VEHICLE UP, FROM THE DEALER, THE NOISE WAS STILL THERE. THE CONSUMER RETURNED TO THE DEALER, AND ACCORDING TO THEIR DIAGNOSIS, THE VEHICLE NEEDED A NEW STEERING COLUMN. WHEN THE CONSUMER PICKED THE VEHICLE UP AGAIN, THE NOISE WAS STILL PRESENT. THE TECHNICIAN INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE RACK AND PINION AGAIN, AND THERE WAS NO REMEDY. LATER IN THE EVENING, THE VEHICLE BEGAN MAKING ANOTHER NOISE, AND WAS TAKEN BACK TO THE DEALER, WHERE THEY DETERMINED THE LEFT FRONT AXLE AND WHEEL BEARING NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549492October 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HOOD FLEW OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,207.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545984September 28, 2013
ELECTRICAL SYSTEM
VEHICLE STALL FIRST TIME ON AUGUST 20 2013. IT WOULD ONLY GET UP TO 10MPH. HAD TO GET IT TOWED TO SHOP. THEY CLEANED THE THROTTLE WORK FOR ABOUT A MONTH. ON SEPTEMBER 18 PROBLEM OCCURRED AGAIN THE RED LIGHT WHICH LOOKS LIKE A LIGHTING BOLT CAME ON . LOST POWER PULL OVER ON INTERSTATE CRANK UP AGAIN WORK FINE UNTIL SEPTEMBER 25 WHEN IT STALL AGAIN HAD TO GET A TOW TRUCK AGAIN TO TAKE IT TO ANOTHER SHOP. THEY TOLD ME THAT THE FIRST SHOP SHOULD NOT HAVE REPLACE THROTTLE THAT ONLY WORK TEMPORARILY. SO THEY REPLACE THE WHOLE THROTTLE AND REPROGRAM THIS COST ME A TOTAL OF $733. THIS CAN BE DANGEROUS GOING DOWN THE INTERSTATE LUCKY DIDN'T COST A ACCIDENT. THIS SHOULD NEVER HAPPEN ESPECIALLY 3 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524403July 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE HIT A ROCK IN THE ROAD, WHICH CAUSED THE VEHICLE TO CRASH, AND ROLLED OVER. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED A BROKEN LEFT SHOULDER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10524106July 10, 2013
EQUIPMENT ADAPTIVE/MOBILITY, ENGINE AND ENGINE COOLING
FURTHER TO MY LAST EMAIL DATED 7/8/2012 WHICH WAS ASSIGNED ODI NUMBER 10523670. I WISH TO ADVISE THAT AS OF THIS DATE, I HAVE NOT BEEN ABLE TO BE TOLD WHAT THE MECHANIC DIAGNOSIS IS?, EVEN THOUGH I HAVE MADE REPEATED FOLLOW-UP CALLS AS SUGGESTED BY VARIOUS SERVICE PERSONNEL, 1. [XXX], 2.[XXX] AND 3.[XXX] AT SOUTARS DODGE DEALERSHIP, 631 WEST MAIN ST, BARSTOW, CA 92311, PH 760-256-3502. THEY ALL PROMISED TO GET BACK TO ME BUT NEVER DID. MY LAST CALL ON TUES, 07/09/2013 IN THE AFTERNOON, I SPOKE WITH [XXX] WHO FIRST ATTENDED TO ME ON TUES 7/2/2013 WHEN THE CAR WAS TOWED IN FROM BAKER, CA AND LEFT FOR WARRANTY REPAIR, ETC, HE TOLD ME THAT THE MECHANIC TRIED 4 FREEZE PLUGS WHICH DID NOT WORK AND THEY ARE WAITING ON A FIFTH ONE WHICH WILL HOPEFULLY WILL WORK. NOTE: THE FIRST MECHANIC IN BAKER, CA WHO CHECKED THE CAR THERE ,TOLD ME THAT HE ORDERED, RECEIVED AND TRIED A FREEZE PLUG USING ALL OF THE DETAILS PERTAINING TO THE MANUFACTURE SPECIFICATIONS BUT THAT DID NOT WORK BECAUSE IT WAS TOO SMALL. [XXX] AT THE DEALERSHIP SERVICE ALSO TOLD ME ON THUE 07/09/2013, THAT THE LAST 4 FREEZE PLUGS THAT THEY ORDERED AND TRIED USING WERE TOO SMALL. HOW AND WHY THIS IS HAPPENING, I AM FINDING IT HARD TO UNDERSTAND?. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523670July 8, 2013
EQUIPMENT ADAPTIVE/MOBILITY, ENGINE AND ENGINE COOLING
THE AIR CONDITIONER FREEZE PLUG, RUBBER PART MELTED AND BLEW OUT FROM THE ENGINE. I HAVE SAVED IT.. I WAS TOLD BY A MECHANIC THAT THE TYPE OF PLUG WITH RUBBER COULD CAUSE CONTINUOUS BLOWOUT AND THAT SHOULD NOT HAPPEN BASED ON THE 18,428 MILES THAT WAS ON THE CAR WHICH WAS PURCHASED NEW ON 12/24/2011 WITH 63 MILES ON THE ODOMETER AT THE TIME. FORTUNATELY, THE CAR BASIC WARRANTY IS STILL VALID TO HELP WITH THE REPAIR COST AFTER TOWING IT TO A CHRYSLER DEALERSHIP THAT IS AN AUTHORIZED WARRANTY REPAIR SHOP. NOTE: I LEFT THE CAR FOR REPAIR ON TUES, JULY 2, 2013 BUT AS OF TODAY MONDAY, JULY 8TH, 2013, I HAVE NOT BEEN ABLE TO GET A DIAGNOSIS FROM THE DEALERSHIP REPAIR SHOP. I HAVE CALLED ON SEVERAL OCCASIONS BUT WAS TOLD THAT THEIR MECHANIC SHOP IS SHORTSTAFF AND I HAVE TO WAIT UNTIL THEY CAN GET TO CHECK THE CAR WHEN THERE ARE ENOUGH MECHANICS TO ATTEND TO ALL OF THE PENDING REPAIRS ON THE CARS THAT ARE WAITING FOR SERVICE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507374April 6, 2013
STEERING, SERVICE BRAKES
ON MAY 31, 2013, I WAS TRAVELING TO VISIT FAMILY FOR EASTER. MY TWENTY-MONTH-OLD SON WAS ALSO IN MY VEHICLE. DRIVING AT APPROXIMATELY 30-35 MILES PER HOUR, LESS THAN 2 RPM, AROUND A CURVE WHEN I LOST ALL POWER STEERING OUT OF NOWHERE AND COULD NOT STEER. ALSO MY BRAKES WENT ALL THE WAY TO THE FLOOR AND WOULD NOT WORK. I WAS UNABLE TO CONTROL MY VEHICLE. THE VEHICLE WENT OFF THE EMBANKMENT UNCONTROLLABLY, ALMOST FLIPPING AND HITTING CONCRETE PLATES HEAD ON AND THAT QUICK THE VEHICLE CAME TO A STOP. DURING IMPACT I SMACKED MY FACE OFF OF THE STEERING WHEEL, SUFFERING A BLOODY BROKEN NOSE. MY SON THANKFULLY RECEIVED NO INJURY. PRIOR TO THE ACCIDENT I NOTICED MY BRAKES WERE SHAKING WHEN APPLIED, I MADE AN APPOINTMENT TO CHECK THEM FOR THE FOLLOWING WEEK. MY CAR RECEIVED DAMAGE TO THE FRONT BUMPER AND BACK BUMPER AS WELL AS A TIRE PRESSURE SENSOR AND A POPPED TIRE, TOTALING $419.00. ON THURSDAY APRIL, 4, I WENT TO GO PICK UP MY VEHICLE. THE MECHANIC TOOK THE VEHICLE FOR A TEST DRIVE FOR THE FIRST TIME SINCE THE ACCIDENT TO TEST THE NEW TIRE. HE NOTIFIED ME THAT I HAD NO POWER STEERING AND RULED MY CAR UNSAFE TO DRIVE AND DOCUMENTED HIS EXPERIENCE. I CONTACTED MY DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY PICKED THE CAR UP AND DECLARED THAT MY POWER STEERING PUMP FAILED AND SO FAR I HAVE NO RECEIVED NOTICE ON THE CONDITION OF THE BRAKES. ALSO ON THURSDAY, I CALLED CHRYSLER TO EXAMINE FURTHER INTO THE POSSIBILITY OF MY VEHICLE BEING ONES RECALLED. THEY INFORMED THAT MY VIN WAS NOT UNDER THE RECALL AND A SPECIAL INVESTIGATOR WILL BE IN TOUCH. NO CONTACT HAS YET BEEN MADE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10503059March 14, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT HAD TO SWERVE TO AVOID A COLLISION AND THEN CRASHED INTO A LIGHT POLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V009000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 51,079.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10503054March 14, 2013
SERVICE BRAKES
BRAKES FAILED CAUSING SINGLE VEHICLE COLLISION WITH LIGHT POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10487187December 3, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE ATTEMPTED TO APPLY THE BRAKES AND EXPERIENCED A VIBRATION IN THE STEERING WHEEL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 28,207. UPDATED 01/31/2017*CT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471176August 16, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHEN ACCESSING THE DRIVER OR PASSENGER INTERIOR OR EXTERIOR DOORS, THE WINDOW GLASS WOULD RELEASE EITHER UPWARD OR DOWNWARD WITHIN AN INCH OR LESS. IN COLD WEATHER TEMPERATURES THE INTERIOR DOORS WOULD NOT CLOSE SECURELY DUE TO THE WINDOW GLASS EXTENDING INCHES BEYOND THE EDGE OF THE ROOF AND REQUIRED THE OCCUPANT TO MANUALLY HOLD THE DOOR WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE PROBLEM. THERE WERE SEVERAL UNKNOWN REPAIRS PERFORMED TO THE VEHICLE BUT TO NO AVAIL. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS A MANUFACTURER'S DEFECT AND THERE WAS NOT A REMEDY AVAILABLE THAT WOULD CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462431June 20, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS WERE JAMMING AGAINST THE FENDERS, WHICH PREVENTED THE DOORS FROM OPENING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT BOTH OF THE FENDERS WERE NOT ALIGNED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,953.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461652June 13, 2012
ENGINE
TL* THE CONTACT RENTED A 2010 CHRYSLER SEBRING TOURING. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WAS DIFFICULT TO TURN AND EMITTED A CLICKING NOISE. SMOKE ALSO EMITTED FROM UNDER THE HOOD AND WITHIN A SECOND, THE FRONT END WAS ON FIRE. THE SEATTLE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS TOWED TO A TOW YARD FOR FURTHER INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE 38,217.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454870April 11, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT A FIRE HAD ERUPTED FROM THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE BEGAN ON THE FRONT PASSENGER SIDE OF THE VEHICLE BUT COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE NOR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453079March 28, 2012
EQUIPMENT:ELECTRICAL
2010 CHRYSLER SEBRING CONVERTIBLE. CONSUMER STATES VEHICLE REPEATEDLY AND INADVERTENTLY ACTIVATED ONE OR MORE OF THE REMOTE FEATURES *TGW THE CONSUMER STATED WHEN HE TOOK POSSESSION OF THE VEHICLE, HE ASKED THE DEALER COULD HE GET A KEY WITHOUT ALL OF THE REMOTE CONTROLS. THE DEALER STATED THAT WAS NOT POSSIBLE DUE TO THE ON-BOARD COMPUTER. THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE STARTED WHILE IT WAS IN THE GARAGE. FORTUNATELY, HIS SON HEARD THE NOISE AND SHUT THE VEHICLE OFF. THE CONSUMER ASKED THE TO DISABLE AT LEAST ONE REMOTE START FEATURE, BUT AFTER CHARGING FOR THE LABOR, IT WAS DISCOVERED IT COULD NOT BE DEACTIVATED PERMANENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424448September 9, 2011
SUSPENSION, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STARTED THE IGNITION AND A LOUD RATTLING NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE OR PINPOINT WHERE THE NOISE WAS COMING FROM. THE MANUFACTURER WAS NOTIFIED AND THE ENGINEER WAS UNABLE TO PROVIDE A RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 4,888 UPDATED 04/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424084September 7, 2011
ELECTRICAL SYSTEM
WELL I HAVE BEEN AT CHYSLER CONCERNING MY BRAKES, SMELL OF SMOKE AND MY ENGINE KEEP COMING ON AND EACH TIME POOR CUSTOMER SERVICE. THEY WILL NOT TELL ME WHAT EXACTLY IS GOING ON AND I AM VERY UPSET WITH THE POOR CUSTOMER SERVICE. THIS IS TAKING TIME FROM MY WORK AND COST CONSUMING. MY CAR HAS 11,051 MILES AND THAT IS RIDICULOUS THAT I GO BACK AND FORTH. I AM VERY UPSET OF THE POOR SERVICE AND FEEL THEY ARE NOT PUTTING THE PROPER PARTS IN MY CAR. MY BREAK STILL SQUEAK AND I BROUGHT EXTRA WARRANTY FOR THIS CAR. THE POOR SERVICE AND DECIET IS TERRIBLE. I AM GOING TO THE MEDIA WITH THIS ISSUE. NOTHING HAS NOT CHANGE AND I CALLED CUSTOMER SERVICE AT THE CHYSLER CORPORATE OFFICE AND THEY TREATED ME WITH TOTAL DISRESPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422962September 1, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ON 16JUL2011 I TRIED TO TURN ON MY AIR CONDITION IN MY VEHICLE BUT ALL IT DID WAS BLOW HOT AIR. I TOOK THE VEHICLE TO CHRYSLER GREENBRIER IN CHESAPEAKE VA WHERE THE VEHICLE WAS PURCHASED. BEFORE THEY INSPECTED THE VEHICLE ONE OF THE SALES PERSON TOLD "WE'LL IM GOING TO TELL YOU NOW I WE FIND THAT YOUR AIR COMPRESSOR WAS DAMAGED WE CAN FIX IT BUT IT WILL NOT BE COVERED ON YOUR WARRANTY BECAUSE WE ARE NOT RESPONSIBLE FOR NATURAL DAMAGE". AFTER THEY INSPECTED MY VEHICLE HE RESPONDED "I HAVE BAD NEWS YOUR COMPRESSOR HAS A HOLE, MAYBE A ROCK HIT IT" AND THE PRICE TO FIX IT WOULD BE 1,500. I EXPLAINED TO HIM I DID NOT HAVE ANY ACCIDENTS, DID NOT HIT ANYTHING AT ALL. I HAVE CONTACTED THE BETTER BUSINESS BUREAU. THEY STATED CHRYSLER RESPONDED THEY ARE NOT RESPONSIBLE. I AM SO UPSET I JUST PURCHASED THIS VEHICLE LAST YEAR SEPTEMBER AND HAVE BEEN WITHOUT AIR CONDITION SINCE JULY OF THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419634August 16, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT THE ANTI LOCK BRAKING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AFTER THE VEHICLE WAS DRIVEN FOR AT LEAST 30 MINUTES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WAS FULL, CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THE MASTER CYLINDER WAS NOT SUFFICIENT FOR THIS VEHICLE. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT BECAUSE THERE WAS NO WAY OF KNOWING IF THE VEHICLE WOULD BRAKE PROPERLY. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 9/19/11 *CN UPDATED 10/28/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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